DSV RSS News Feed On 5 November, DSV Indonesia opened a new office in the city of Medan, taking over operational responsibility for all clients in the area and shipments in and out of all of Sumatra. <br> <h2>Optimal location for growing business activities </h2> <p>This is the sixth office in Indonesia, and it is located in Medan city. The location on Sumatra is optimal for gaining new business and is close to both an international airport and several seaports.  </p> Christian Schindler, Managing Director, Air & Sea, Indonesia, says about the new office: <br> <blockquote>“An office in Medan brings us much closer to the market and to customers. Many industries export large volumes from here, giving us a good basis for growing the pipeline and for future growth through increased local commercial efforts and in collaboration with our global DSV network.” </blockquote>Sumatra exports many products. The island is home to some of Indonesia's richest oil fields and most of the country's palm oil plantations are located on the island. In addition, pulp and paper production is a dominant industry and most of the country’s rubber, coffee, tobacco, pepper, tea, pineapple and betel nut finished products are exported from the international gateways in Sumatra to the world. <br> <br> “Some of DSV Indonesia’s existing customers already export products such as tires, rubber, latex gloves, tissue paper, pineapple and raw material for soap. But the customers are also importing chemicals for production or machines and spare parts for processing equipment of said commodities. So, we already have the knowledge to handle this type of customers and now we are closer to them as well”, explains Christian Schindler. <br> <h2>Contact us</h2> PT DSV Transport Indonesia <br> Gedung Bank Mandiri , 6 th Floor<br> Jl. Imam Bonjol No.7, Medan 20112<br> Phone : +62 61 4159 193 <br> <br> Import air:        <br> Export air:        <br> Import sea:      <br> Export sea:        <br> Fri, 16 Nov 2018 08:42:35 Z <p>In late October DSV exhibited at the Alpaca Fiesta which is celebrated in the city of Arequipa, Peru every 4 years. It is the most important event in the Alpaca industry as it gathers everyone from the entire value chain from breeding to fashion in one place. And customers from countries all over the world participate including Italy, USA, China, Japan, Korea, Germany, Denmark, Australia and Finland.</p> <p><em>“It was very important for us to participate in this event which involves everyone in the trade from breeders all the way through the value chain to the fashion industry,” </em>says Rosa Bustamante, Managing Director, DSV Peru and continues:<em> “We have an entire department dedicated to the logistics involved in transport of alpaca and vicuna wool to destinations worldwide.” </em><br>    <br> DSV opened its office in Peru several years ago and has specialised in the handling and transport of not only Alpaca wool but also vicuna and cotton textiles.</p> <p><img width="960" height="320" alt="DSV at the 2018 Alpaca Fiesta in Arequipa, Peru" src=""> </p> <p><em>         Exhibiting at the Alpaca Fiesta is essential if you are working with the alpaca industry, so of course DSV was there.</em></p> <h2>The advantages of Alpaca</h2> <p>Alpaca is similar to sheep’s wool, but it is warmer, not prickly, and bears no lanolin, and thus causes fewer allergic reactions. It is also soft and luxurious in addition to being flame-resistant. </p> <p>The Peruvian cities of Puno, Cuzco and Arequipa produce 80% of the alpaca fibre in the world. In addition to alpacas, the southern Andes of Peru are also home to vicunas, llamas and guanacos whose wool are also used in the garment industry. </p> <p><a href="" class="more-drop">Learn more about our transport and logistics services</a></p> <p> </p> Tue, 13 Nov 2018 07:43:11 Z <p><em>The foundation stone was laid in the presence of Arno van Berlo (DSV Group Property), Luk Beke (CEO of the project developer), the Mayoress of Menen/Rekkem, Martine Fournier, and Luk Thieuw (Managing Director, DSV Road NV)</em></p> <p>On 4 October, the symbolic first stone was laid for our Road division’s new and larger facility in Rekkem, Belgium, near the French border where DSV has had a presence for many years. </p> <p>The Rekkem facility is one of four Road sites in Belgium and the current site handles 150,000 shipments per annum. The new terminal will cover 6,000 sqm and the adjacent office will have a total floor space of 2,000 sqm.</p> <p><a href="">See more details about the new Road facility </a></p> <h2>New healthcare facility inaugurated</h2> <p> On 13 October, our Solutions division’s new warehouse in Ghent was inaugurated. The facility is equipped exclusively to cater to the healthcare sector and will serve as distribution centre for products shipped to hospitals, clinics, pharmacies, etc.</p> <p><em>“With our newly built, tailored site we are able to provide the specialised facility and expertise our healthcare customers require,” says </em>Edwin Eggebeen, Business Unit Director West, DSV Solutions, Belgium and continues: <em>“The healthcare sector continues its rapid development. In addition, this sector is particularly demanding when it comes to quality requirements - which of course impacts the entire supply chain.” </em></p> <p>The new, temperature-controlled facility includes cold chain and frozen products sections and comprises 10,500 sqm. With the new addition, we now have a total of 36,000 sqm warehouse space in Ghent.</p> <p><img width="960" height="320" alt="DSV Ghent Healthcare facility" src=""></p> <p><a href="">See more details about the new healthcare facility</a></p> <p>Among the customers in our new state-of-the-art warehouse is Hologic, a medical technology company primarily focused on women’s health. They have been a customer of DSV since 2001 and has grown tremendously over the recent years. Their product range includes, for instance, testing kits that must be stored and handled in temperature-controlled surroundings and for such sensitive products it is essential that the cold chain is never broken.</p> <p> <a href="">Read more about our cooperation with Hologic </a></p> <p> </p> Mon, 05 Nov 2018 14:01:25 Z <h2>Awarded for "Industry Excellence in Supply Chain – Pharma"</h2> <p>In October, DSV India was declared winner in the category “Industry Excellence in Supply Chain – Pharma” at the 12th Express, Logistics & Supply Chain Conclave, taking place at Taj Lands End – Bandra, Mumbai.</p> <p>The award was given specifically for DSV’s efforts and capabilities within air freight in relation to the pharmaceutical industry. And the choice for DSV as winner was based on research conducted by JDA Software, looking for the best 3PL company in the pharmaceutical industry. </p> <div>The top picture shows the award presenters Mr. Martin Dube, Group VP, Asia Pacific, JDA Software (left) & Mr. Vishal Dhawan, Vice President Growth Markets (China, India, SEA & Korea), JDA Software (right). DSV representatives Mr. Kapil Saraf, Director, Sales & Marketing, Indian Sub-Continent (2nd from right) and Mr. Hemant Verma, Head Pharmaceutical & Chemicals and Trade Lane, UK and Ireland (2nd from left) accepted the award at the event. </div> <h2>Recognition from Singapore Airlines for exceptional customer service </h2> <p>In addition to the recognition for DSV India’s pharma capabilities, the DSV India Air Freight team in Ahmedabad received a certificate of appreciation from customer Singapore Airlines for their exceptional customer service.</p> <p>The DSV team has developed an excellent relationship with the “Sales, Reservation & Operation” team from Singapore Airlines, by securing a reliable and professional service across Singapore Airlines’ major destinations Yangoon, Malaysia, Singapore and China. </p> <p><img height="320" alt="DSV India received certificate of appreciation from customer for great service " width="960" src=""></p> <p>In picture: DSV Ahmedabad Team with the Certificate</p> <p>Mr. Sameer Khatri, Regional Director, Indian Subcontinent and MD India, DSV Air and Sea comments on the award and the appreciation certificate:</p> <blockquote>“Being able to cater to our customers’ needs is imperative to us in DSV. These recognitions are a well-deserved appreciation of our teams' efforts and will inspire us to continue to create world class solutions in collaboration with our partners to keep delivering the best possible service for all our customers.”</blockquote> Thu, 01 Nov 2018 12:07:00 Z <p>According to Guillaume Burette, Executive VP for Solutions, APAC, it is relatively difficult to recruit new talent to Solutions, the contract logistics and supply chain management part of the business.</p> <p>"The APAC region is incredibly dynamic, but contract logistics and supply chain management does not automatically attract young talent, and we need to ensure our pipeline", Guillaume Burette says. </p> <p>To make matters worse, DSV is not a very well-known player – at least not when it comes to Solutions. "We're completely unknown in the region, and there is no formal education to produce new talent".</p> <p>For this reason, Solutions in APAC recently launched their own entry programme for new talent. “We cannot rely solely on internal recruitment to support our growth, and we can’t even rely solely on local recruitment,” Guillaume explains.</p> <h2>Local and international recruitment</h2> <p>To get ahead in the war for talent, Guillaume came up with the idea of supplementing the DSV and local Asian talent pool with international recruitment – inspired by how he himself got into contract logistics and supply chain management in APAC. The next step was to initiate contact to his alma mater, the Neoma business college in France. </p> <p>"In the process, I looked at what I needed to get my career started and translated these must haves into recruitment criteria: you need to have some knowledge – or at least a lot of curiosity – about Asia, an adventurous spirit and good interpersonal skills as well as the ability to work in new environments and talk to people from different cultures. You must also possess good language and analytical skills and a good basic understanding of data processing (Excel for a start)". </p> <p>"Contract logistics in Asia is very different to freight forwarding," Guillaume explains. "While freight forwarding always involves a third party for the actual transportation, Solutions handles all parts of contract logistics, not least the running of warehouses, which are often located in remote areas of the region. Operations are usually very local, which requires local knowledge and interaction with local stakeholders. You don’t necessarily work from a nice corporate office in a big city, and you have to be ready for that, which is important to address with candidates".</p> <h2>An extra pipeline</h2> <p>DSV was subsequently granted access to the Neoma’s internship portal with over 1,000 students. 40 applicants were sourced and screened in collaboration with the local DSV HR department.</p> <p>Out of the 40 applicants, six candidates were offered employment with DSV and placed in the following locations: Japan; Taiwan; ina; Singapore; the Philippines; and Vietnam. </p> <p><img alt="" style="width: 930px; height: 360px;" src=""><br> <em>New talents on site - at a DSV warehouse</em></p> <p>They just started this summer. Following a two-week introduction course in Hong Kong, the candidates moved to the above-mentioned countries, where they were assigned an executive sponsor. During their six-month intensive training period, they will have monthly status meetings with Guillaume Burette, who manages the programme together with HR.</p> <h2>Sales and customer relationship management</h2> <p>"We start our newly recruited talents in sales – typically working with tenders and sales presentations. That way, they quickly learn our business and come into contact with our customers – and we benefit from a new perspective on the way we do things". </p> <h2>Part of the team from day one</h2> <p>"Our newly recruited talents are not 'trainees,' they're a part of the team from day one contributing with their knowledge and analytical capabilities to push DSV further," Guillaume, elaborates. He expects that they will work hard and respond well to the responsibility given and advance quickly through the ranks. </p> <p>"I hope they will take a cue from our CEO, Jens Bjørn Andersen, and seize the opportunities along the way. DSV APAC is no different from the rest of DSV; the sky really is the limit if you apply yourself and dare to go where opportunity takes you".</p> <p><a href="" class="more-drop" target="_self">Explore career opportunities with DSV</a></p> Wed, 31 Oct 2018 08:10:52 Z <p>Jens Bjørn Andersen, CEO: </p> <blockquote>We delivered strong results in the first nine months of 2018, including healthy top-line growth across all business areas and continued improvement of our margins. The implementation of trade tariffs continues to create uncertainty in our industry, but so far, we see a negligible impact on our activities. Based on our performance so far and expectations for the rest of the year, we are adjusting our earnings outlook.</blockquote> <h2>Selected financial and operating data for the period 1 July - 30 September</h2> <p><img height="479" alt="DSV's financial results Q3 2018 " width="960" src=""></p> <h2>The consolidated full-year outlook for 2018 previously announced is adjusted as follows:</h2> <ul> <li>Operating profit before special items is expected to be in the range of DKK 5,400-5,600 million (previously DKK 5,300-5,600 million).</li> <li>Adjusted free cash flow is expected to approximate DKK 4,200 million (unchanged).</li> <li>The effective tax rate is expected to approximate 23% (unchanged).</li> </ul> <p>A separate company announcement about the launch of a new share buyback programme of DKK 1,200 million will be issued today.</p> <p><a href="[value]=2018" target="_blank" class="more-drop">Full report available here</a></p> Fri, 26 Oct 2018 07:24:00 Z <p>This October, the National Danish Performance Team (NDPT) of gymnasts visited the United Arab Emirates (UAE) for the first time ever and the DSV UAE team supported them with transport, warehousing, and other logistics services.</p> <p><em>“We take pride in being capable of handling a wide range of unique and specialised transport and logistics services and the transport of NDPT’s specialised equipment is no exception and the gymnast team really appreciated our support,”</em>, says Michael Carstensen, Regional Manager Middle East.</p> <p>On 15 October, the NDPT gymnasts performed in Abu Dhabi and on 17 October they performed in Dubai for an equally exited audience at the GEMS World Academy. During the visit to UAE the gymnasts also conducted workshops and classroom visits arranged by local institutions.</p> <p><img width="1500" height="500" alt="NDPT in UAE_female gymnasts" src="">    </p> <h2>The National Danish Performance Team of gymnasts</h2> <p>NDPT was established in 1994 and has become internationally known for their spectacular shows and performance, but it is not all about shows. NDPT’s mission includes encouraging exercise and an active and healthy lifestyle. </p> <p>Their present NAMUH World Tour began in September 2018 in Germany, and after the visit to the UAE they will visit Korea (South), Taiwan, Colombia, Argentina, Mexico, USA, Scotland and, finally, Spain (Gran Canaria) in April 2019.</p> <p><a href="">Watch an introduction the team's NAMUH World Tour show 2018/2019</a> </p> <p><a href="" class="more-drop">Read more about DSV’s project transport solutions </a></p> Mon, 22 Oct 2018 12:19:01 Z <p><em>When ships are waiting to pass the Panama Canal they often use the time to get new supplies and spare parts on board.  </em></p> <p>” We just did our first successful ship supply delivery to a vessel waiting to pass through the Panama Canal”, Jonas Thoroe, Managing Director, Panama says with enthusiasm and continues: </p> <blockquote>“This means DSV can transport goods from practically anywhere in the world onto a single ship waiting to pass through the Canal. That’s quite exciting.”<br> </blockquote> <p>After nine years in DSV, Jonas Thoroe was appointed Managing Director in Panama earlier this year – a country where DSV had not previously been present. </p> <p> Opening a DSV office in a new country requires a lot of hard work and dedication to create a solid customer base, a good reputation and employing the right people who work the “DSV way”.  </p> <h2> Getting ahead with good customer service</h2> <p>Jonas has a clear strategy on how to make DSV stand out from the competition in the Central American country. <br> <br> “Our main strategy to get a solid foothold here in Panama is simple: provide constant, good customer service,” he says and continues: “Many customers here are not used to the level of customer service that DSV provides, and I hope that our level of service will make DSV stand out from the competition. I train our team to always keep the customer in the loop through constant dialogue. It’s the simple things that make a difference. Delays are not usually something we can control, but keeping the customer advised, we can do. It is paramount to me and it’s how I want us to conduct business.” </p> <p> <img alt="" width="960" height="320" src=""><br> <em>Jonas Thoroe, Managing Director and his colleague Annette Harris who is the fiance manager.</em></p> <h2>Starting from the bottom </h2> <h2></h2> <p>DSV is not a well-known transport and logistics provider in Panama and Jonas has to build the DSV brand up from scratch. After five years of working in DSV Mexico, Jonas has a solid understanding of Central America’s way of doing business and his DSV contacts in other Central American countries are a great help too:</p> <p>“I really appreciate that I can confer with my former boss in Mexico, Managing Director, Søren Jørgensen. He has been a huge part of the growth in DSV Mexico, which has become one of the most profitable DSV countries – so he knows what it takes to build a DSV presence in a country - and the ups and downs that come with it.”</p> <p>A big market in Panama is export of large wheels for vehicles used in the mining industry: “We have already handled one of these large export projects and we are looking into doing more of them. They require a bit of extra effort, but the team and I really enjoy the challenge,” Jonas tells and finishes:</p> <p>“Of course, there is still a long way to go before DSV is truly a success in Panama, but I am dedicated  to getting DSV on the map and I have great ambitions for our development and growth.”</p> <p>Learn more about Panama and DSV in the article <a href="" target="_blank">“DSV opens first office in Panama”</a></p> Fri, 12 Oct 2018 08:11:48 Z <div> </div> <div>Just a few years ago, containerised traffics on tracks between Asia, the Middle East and Europe was almost non-existent, but today it’s full steam ahead with an estimated 270,000 - 290,000 TEU transported every year and a projected increase in available trains from approx. 3,600 trains in 2017 to 7,700 trains in 2027. <br> <br> </div> <div>The increase in rail transports began when the Chinese government unveiled their extensive Belt and Road Initiative in 2013. The initiative aims to increase the trade network and connectivity between China and 60+ countries through direct rail and other measures like highways, ports, terminals, power grids and more. The forecasted infrastructure investment from the government is set to between 4-8 trillion USD. <br> <br> </div> <div>A lot has happened with rail from a global economic perspective the last couple of years - both for DSV and for our customers. <br> <br> </div> <div>Alexander Korte, Senior Director, Air & Sea, China, explains the global perspective: <br> <br> “Many remote regions in Western China previously left out of the economic activity, will now be connected to an international transport network. This will likely have a very transformative impact on China’s economy, allowing companies to manufacture goods in Western China, where overall costs will be significantly lower compared to the established economic regions in the East of the country. It’s quite exciting.”    </div> <p><em>Keep reading after the picture.</em></p> <p><img alt="" width="960" height="500" src=""></p> <h3>Old history, but a young product</h3> <div>Rail might sound like an antiquated transport solution but in reality, it is still a young product affected by challenges such as various government regulations, capacity bottlenecks and missing industry standards. <br> <br> </div> <div> “Through the years, DSV has developed an in-depth understanding of rail transport and the necessity of pro-active cargo management,” Michael Hollstein, Senior Director, Air & Sea, Germany, tells and continues:<br> <br> </div> <div>“DSV started rail activities already in 2014, as we had a couple of large retail customers interested in utilising rail as part of their supply chain. Their evolving product cycles required transport solutions with shorter transit times, and here rail became an interesting new option; it’s more economical than air freight but faster than sea freight.” </div> <div> </div> <h3>A solution for new and changing business models</h3> <div>The utilisation of containers on rail allows DSV to offer almost the same scope of transport solutions known from sea freight; from full container loads and consolidation shipments all the way to complex buyer’s consolidation concepts in connection with Purchase Order Management. Rail is therefore not only an alternative for established modes of transportation, but also a solution for new and changing business models. </div> <div>  </div> <div>Alexander Korte concludes:<br> <br> </div> <div>“We are seeing a massive increase in the request for rail services and we are happy to provide our customers with all the information they need to make the best decision for their company’s transport needs. I can only recommend that companies shipping time-sensitive products from China into Europe and vice versa seriously look into rail as an alternative or complementary solution to their international supply chains.”<br> <br> </div> <h3>About the China - Europe rail services in DSV</h3> <div>In 2006, a journey for a 40-foot container from Shanghai, China, to Hamburg, Germany took 36 days by rail. Today it takes just 16 - 18 days depending on the route taken. DSV uses three main routes between China and Europe, which are backed by solid agreements with rail operators to have access to the capacity needed for our customers. <br> <br> </div> <div>There are many different starting points in China, but all three routes end in Brest <span style="text-align: left; color: #000000; letter-spacing: normal; background-color: transparent;">on the border between Belarus and Poland.</span> From here, there are direct connections to London, Madrid, Tilburg, Riga, Munich, Duisburg, Nuremburg, Budapest and Lodz. Most European cities are easily accessible through the DSV’s extensive European rail network.   </div> <div>  </div> <p><img width="960" height="510" alt="DSV Rail routes from China to Europe 2018" src="">  </p> <p><a href="">Click to download a pdf of the above map for a better view of the rutes. </a></p> <p>  </p> <p><a href="" class="more-drop" target="_blank">FREE WHITE PAPER: learn more about the services on rail freight between China and Europe</a></p> <p> </p> Mon, 08 Oct 2018 22:00:00 Z <p style="margin: 0px 0px 10.66px;"> </p> <p style="margin: 0px 0px 10.66px;">The new facility opened in July 2018 in the Monterrey Technology Park. Only a few miles from Monterrey international airport (MTY) and next to the main highway to Saltillo and to Mexico City - a key transport corridor for Mexico.</p> <p style="margin: 0px 0px 10.66px;">Juan Carlos Castellanos, Solutions Manager at DSV in Mexico, tells: </p> <p style="margin: 0px 0px 10.66px;">“Our international customers will benefit from a truly state-of-the-art warehousing option at this location – managed and staffed by our own DSV employees”.</p> <p style="margin: 0px 0px 10.66px;">The warehouse offers a variety of services, including warehousing and value-added services such as inspections and re-works undertaken by our own specialized and professional staff.<br> <br> </p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;"><img alt="" width="960" height="500" style="width: 960px; height: 500px;" src=""> </span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">Marcela Villareal, Sales Manager at DSV, adds:</span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;"><br> “This is the first of three warehouse consolidation projects we are working on in Mexico. This consolidation will help the Mexican region position itself for growth and synergies.”</span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;"><br> The new warehouse replaces two old warehouses each the size of 10,000 m2. All existing customers were transferred from the old warehouses with no problems or downtime.</span></p> <span style="margin: 0px;"><br> Reyvid Villega, Vice President Solutions in DSV Mexico, finishes:<br> </span><blockquote>“We are looking forward to exceeding our customers’ expectations and serving their needs. This new warehouse is an exciting step in growing DSV’s presence in Mexico.</blockquote> <p> </p> <p> </p> Wed, 03 Oct 2018 12:25:00 Z <p><span>As a global transport and logistics company, DSV has a global impact – and a great corporate responsibility. </span></p> <p><span>Our more than 1,000 sites around the world vary from small office spaces to huge warehouses with more than 100,000 m<sup>2</sup>. Each of them uses paper, wooden pallets, plastic and cardboard that can be collected and reused. That’s one way, we try to minimise our impact on the environment. </span></p> <p><span>Across DSV, we are working to increase the number of sites with a systemic approach to garbage collection and recycling. For 2018, the goal is to recycle as many materials as possible in a systemic way in 78% of our sites. </span></p> <p><span>“It’s important that we recycle as many materials as possible and that we manage our waste in a responsible way to help minimise our impact on the environment. Even though the individual sites vary in size and the amounts each site can recycle differ, it adds up to be a lot that makes a difference on a global scale”, says Jesper Petersen, Senior Director, Group CSR.</span></p> <p><span>The recycling and waste management initiatives come to life in many ways across the DSV world.</span></p> <blockquote>we have to walk the talk and really do our part to conserve the environment and recycle as much as we can… Thinking of our environment is a mindset and culture change – and we need everyone to get on board.</blockquote> <h2><span>A little goes a long way </span></h2> <p><span>Many DSV sites recycle spare cardboard and paper from operations and activities. DSV Solutions Canada recycled 640 tonnes of cardboard and paper combined in 2017. The cardboard comes from cartons during the operations pick, pack and shipping processes in the warehouses and is compacted on site, before an external vendor then picks up the compacted cardboard for recycling. DSV Finland also sorts and recycles paper and cardboard. Here, the recycled cardboard fibres are used as raw material for coreboard, typically known as the core of tissue paper. </span></p> <p><span>Other sites work on using as many recyclable materials as possible in the operations. In Pune in India, a DSV warehouse with an extensive picking process has a multitude of containers for many small parts, such as bolts. Previously, these were all kept in plastic containers, but they are made from non-recyclable material and the production is bad for the environment. Instead, the Indian warehouse is now replacing old plastic bins with corrugated cardboard/paper boxes. These can be recycled and are more environmentally friendly. </span></p> <p><span><img alt="" width="960" height="320" src=""></span></p> <h2><span>Recycling empowers local business</span></h2> <p><span>In South Africa, the recycling efforts are nationally overseen by a QSHE Council which, among many other things, helps guide and govern the local sites on how to recycle and manage waste in the best way possible. </span></p> <p><span>The Automotive Supplier Park in Rosslyn, Pretoria was experiencing a high demand for a recycling initiative. </span></p> <p><span>“The ASP handles around 4,500 order lines to over 200 dealers daily”, says Vanessa Van Vollenstee, General Manager, QSHE, South Africa and explains: “That generates waste and it was proving difficult to handle for us – so we needed a solution to minimise landfill and reuse more of the materials.”</span></p> <p><span>A local entrepreneur, Basadi Recycling, was contracted as the single provider to manage the waste streams and handle the recycling on behalf of DSV in Rosslyn, Pretoria. Basadi Recycling received training in how to handle the waste streams and recycle correctly and responsibly and were taught how to better understand and manage their business – all while increasing their business’ revenue by about 60%. </span></p> <p><span>Of the recycled materials, the waste wood (pallets) from DSV is now being used to build small wooden houses that provide shelter for the less fortunate. In addition, the QSHE Council in South Africa is now taking contact to local entrepreneurs in small towns near DSV sites to spread the initiative to other parts of South Africa as well. </span></p> <p><span>This initiative ensures DSV a reliable, repeatable and sustainable service compliant with procedures and legislation, and this while empowering local businesses and supporting communities.   </span></p> “It’s not just a paper exercise”, says Vanessa Van Vollenstee and elaborates we have to walk the talk and really do our part to conserve the environment and recycle as much as we can… Thinking of our environment is a mindset and culture change – and we need everyone to get on board. <p><span>And the process of getting everyone on board is in progress. Around the South African sites, there are many different initiatives, ranging from minimising the use of paper to educating staff on how to beat plastic pollution.</span></p> <p><span><a href="" class="more-drop" target="_blank"> Read more about our DSV's responsibility efforts here</a></span></p> Thu, 27 Sep 2018 14:01:00 Z <p><em>Photo: Founder of S&H Hans Elshout and Peter van der Maas, DSV, signing the agreement</em> </p> <h2>Boosting DSV e-fulfilment capabilities </h2> <p> "S&H has proven itself as a champion within product fulfilment in the Benelux region, and we are very pleased to announce that S&H is now part of the DSV Group," says CEO of the DSV Solutions division, Brian Ejsing, and continues:</p> <blockquote>We have been on the lookout for a suitable add-on acquisition to boost our capabilities within e-commerce, specifically multi-channel fulfilment. S&H is a great fit for DSV, and we are looking very much forward to taking full advantage of S&H’s expertise within this field.</blockquote> <p> S&H holds a leading position in multi-channel fulfilment in Europe and offers a comprehensive range of services: warehousing; response handling; financial fulfilment; product fulfilment; European distribution; customer service; returns handling; e-fulfilment and supply chain management. </p> <p>S&H is based in the Netherlands and employs approximately 120 people (67 FTEs).</p> <h2>Part of DSV as of 4 September 2018</h2> <p> Signing and closing took place 4 September 2018, at which time DSV A/S acquired 100% of S&H’s shares. </p> <p> With the acquisition, Hans Elshout has stepped down as CEO, but will continue to work for DSV in an advisory capacity. Peter van der Maas, EVP of the DSV Solutions division, has assumed the position as Managing Director in his place.</p> <p>S&H will continue as a stand-alone company under the name of DSV Multi-channel Fulfilment. </p> <p><img alt="" width="960" height="500" src=""> </p> <p><em><em>Peter van der Maas (DSV) and Hans Elshout (S&H) shaking hands minutes after signing the agreement</em></em></p> <h3>Peter van der Maas comments:</h3> <p> "I am delighted to assume this new role and equally delighted to head up a team of experts in multi-channel fulfilment. S&H has a unique value proposition supported by a sophisticated and flexible IT system making multi-channel fulfilment simple. We want to continue the S&H tradition of helping customers excel in their markets".</p> <p>With the addition of S&H, DSV will be able to offer customers a wider range of services within the fields of both business-to-business and direct-to-consumer multi-channel fulfilment, including:</p> <ul> <li>e-fulfilment</li> <li> financial fulfilment</li> <li>merchandise logistics for current (retail) customers</li> <li>sophisticated and flexible IT system and web support </li> <li>call centre </li> </ul> <h3>About S&H – multi-channel fulfilment</h3> <p> S&H offers a comprehensive range of end-to-end fulfilment services: warehousing; response handling; financial fulfilment; product fulfilment; European distribution; customer service; returns handling; e-fulfilment and supply chain management. Fulfilment services play a central role in all order-related logistics and communication. S&H has the whole order supply chain covered, including each part of the order-related logistics and customer contacts. </p> <p> <a href="" class="more-drop" target="_blank">Read more about S&H</a>  </p> Tue, 04 Sep 2018 10:57:41 Z <p><em>Picture from the left: Peter van der Maas, EVP, Solutions NL; Jesper Riis, Group CIO; Brian Ejsing, CEO, Solutions; Jens Lund, Group CFO; René Falch Olesen, COO; Søren Schmidt, CEO, Road; Remco Innemee, Senior Director, Solutions; Patrick van Ulft, MD Road NL and Jens Bjørn Andersen, Group CEO.</em></p> <p> </p> <blockquote>“It’s really impressive to see how DSV’s property department manages to build this truly modern and very large warehouse in less than one year. It is equally satisfying to learn that all 83,000 m2 is already either in operation or booked to be filled within the next year,”</blockquote> <p>Jens Bjørn Andersen, CEO, DSV, comments on the site in Venlo he visited 28 August together with the Group Executive Committee.</p> <p><strong><span>Prime location for consumer brands</span></strong></p> <p><span><a href="" target="_blank">The demand for logistics services in Venlo, The Netherlands</a>, is continuously expanding due to its prime location for reaching large and important consumer markets. To accommodate the increasing need for logistics services in the area, the DSV campus in Venlo has been expanded with more warehouse space no less than three times since its opening in 2008.</span></p> <p><span>The new warehouse and its associated logistics services meet the high demands of DSV’s consumer brand customers such as the American footwear brand New Balance, and several Scandinavian consumer brands like Thule, Stokke and many more. </span></p> <p><span><em>Picture below: Jens Bjørn Andersen, CEO; Søren Schmidt, CEO, Road; </em><em>and </em><em></em><em>Brian Ejsing, CEO, Solutions are taking a closer look at some of the consumer products already stored in the warehouse.  </em></span></p> <p><span><img alt="Venlo DSV Logistics Solutions Warehousing" src="">  <br> </span></p> <p><span><em><span> <em><span> “We have the highest security level obtainable (TAPA) to keep our customer’s inventory safe and secure at all times. As a modern warehouse facility, we also have specialised storage space and trained staff that can handle dangerous goods like highly flammable products,” </span></em></span></em></span></p> <p><span>Remco Innemee, Senior Director, Solutions, comments and continues:</span></p> <p><em><span>“The site and the staff also have the capacity to meet the needs of the growing e-commerce industry and to keep up with the continued growth of our customers - part of the warehouse is even built in two levels for a double level picking area.”</span></em></p> <p><span>The DSV site in Venlo employs 700 people with a planned scope of employing 1.000 by the end of 2019, to match the growth of the customers’ business and their logistics needs. </span></p> <p><span><img alt="" src="">  </span></p> <p style="margin: 0cm 0cm 8pt;"><strong><span style="color: black;">Expansion of the DSV campus in Venlo </span></strong></p> <ul> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">2008: Opens with 60.000m2 warehousing space</span></li> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">2011: First expansion with an additional 30.000m2 warehousing space</span></li> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">2015: Second expansion with an additional 30.000m2 warehousing space</span></li> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">2018: Third expansion with an additional 83.000m2 warehousing</span></li> </ul> <br> <span style="color: black;"><strong><span style="color: black;">The latest warehouse addition in detail</span></strong></span> <br> <ul> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">83.000 m2 ground floor with a ceiling height of 12,2-metres</span></li> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">20.000m2 mezzanine</span></li> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">1500 m2 office space</span></li> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">525 parking places</span></li> <li style="margin: 0cm 0cm 0pt;"><span style="color: black;">123.000 m2 ground plot </span></li> </ul> <p style="margin: 0cm 0cm 8pt;"><span><a href="" class="more-drop" target="_blank">Learn more about our services in Solutions.</a></span></p> <p style="margin: 0cm 0cm 8pt;"><span></span></p> <ul> </ul> <ul> </ul> <ul> </ul> <ul> </ul> <p><span> <br> </span></p> Fri, 31 Aug 2018 09:08:30 Z <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;"><em>Header pic: CFO for DSV, Jens H. Lund and Director of PHL Studio, Søren Mølbak signing the deed.</em></span></p> <p style="margin: 0px 0px 10.66px;"> </p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">The ground-breaking ceremony held on 21 August, is an important milestone towards accommodating the continuous growth of DSV.<span style="margin: 0px;">  </span></span></p> <p><span style="margin: 0px;">In attendance was DSV’s Group CFO, Jens H. Lund, who signed the deed of foundation during the ceremony, together with Søren Mølbak, Director of the architect firm, PLH Studio.</span></p> <p><span style="margin: 0px;"><img width="960" height="500" "="" alt="Jens Lund DSV CFO" src=""><br> <span style="margin: 0px;"><span style="margin: 0px;"><em>Pic: A happy CFO, Jens H. Lund</em>.<br> <br> The ceremony was also attended by the Mayor of the Mokotów district, </span><span style="margin: 0px;">Bogdan Olesinski, </span>the Managing Director of the International Shared Centre in Poland, Thomas Jansson, along with representatives from the Embassy of Denmark and representatives of the companies involved in the project. <br> </span></span></p> <blockquote><br> <em>This is a very symbolic moment in our development in Poland. In 2013, DSV ISSC in Poland employed about 100 people, now we are building a new office for more than 1500 employees. We have accomplished a lot in a short period of time</em>,"</blockquote> <p> says Thomas Jansson, Managing Director, ISSC, Poland.</p> <p><img alt="" src=""> <br> <em>Pic: Laying of the cornerstone.<br> </em> <br> Together with the laying of the cornerstone, DSV also buried a time capsule in the building’s foundations. Its content included a newspaper from that day, a DSV pen and a short film about the new office. <br> <br> <span style="margin: 0px;">The items for the time capsule were transported to the event by a DSV branded motor bike – a fun surprise for all the participants of the ceremony. See pictures below.</span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">DSV’s new 22,000 m2 office building in the Warsaw's Mokotów district will open in the first half of 2020. The new building will house our International Shared Service Centre and will be equipped with all the necessities for a modern workplace while housing up to 1,500 employees.<br> <br> Exciting times ahead for DSV in Poland!<br> </span></p> <p><img alt="" src=""> <br> <em>Pic: The DSV branded motocross bike surprising the guests.</em></p> <p><em><img alt="" width="960" height="500" src=""><br> <span style="margin: 0px;"><em>Pic: Construction has begun.</em></span></em></p> Thu, 23 Aug 2018 09:27:37 Z <p>Reading this issue of Moves, you can learn more about some of the many different ways we work to keep improving across DSV: helping start-ups get off to a good start, offering the digital self-service platform myDSV, getting customer feedback, and working with conceptual procurement. </p> <p> </p> <p> Find the stories in this issue of Moves:</p> <ul> <li>DSV helps get start-ups off to at good start (p.6)</li> <li>myDSV gives customers a complete overview (p. 14)</li> <li>What our customers are saying (p.20)</li> <li>Joint procurement: much more than just discounts (p. 22) </li> <li>Seeing the world with DSV (p. 24)</li> </ul> <p> </p> <p><a href="" class="more-drop">Read the latest issue here</a></p> Tue, 07 Aug 2018 06:38:00 Z <p>DSV will be operating the facility from their existing operation in Krefeld, Germany, strategically located to Clarks', a leading British shoe manufacturer, main geographic markets. </p> <p>The distribution centre becomes fully operational to support customer orders from across Europe for Spring-Summer 2020 and will be serving traditional retail, wholesale as well as online channels, offering greater speed and flexibility of service to the region supporting Clarks’ growth strategy in Europe.</p> <blockquote>We are very pleased that Clarks has entrusted DSV with this pivotal role in their supply chain. I’m confident our extensive omnichannel warehousing and distribution experience in the shoe and apparel industry will put Clarks in an excellent position to grow their European business.</blockquote> <p>- Brian Ejsing, CEO of DSV’s Solutions division comments.</p> <p>Ben Fletcher, President of the Europe region for Clarks explains: “This is very positive news for Clarks. Our inventory has to be geographically closer to our focus markets on the mainland if we are to compete on delivery lead times. And of course, our delivery service proposition needs to come at a price that is cost-effective for consumers. The new European distribution centre will be a key enabler to unlocking growth across our digital and wholesale channels.”</p> <p>Alexia Evans, Regional Supply Chain Director for Clarks in Europe said: “Having visited the Krefeld site and spending time with the team there, we’re very excited about this partnership and confident that it will drive long-term value for Clarks. Our customers want greater choice in the shoes they buy and the channels they use to buy them, and they have come to expect their shoes as quickly as possible. Opening a distribution centre in central Europe will help us to meet this need as we compete across the European region.”</p> <h2>Krefeld – a gateway to European mainland distribution</h2> <p> Krefeld is located in Germany, in the heart of Europe, close to three major international airports and with quick motorway access to The Netherlands, Belgium and France. The site offers daily road transport departures to all European countries.</p> <p>All three of DSV’s divisions operate out of the Krefeld facility, offering the full range of DSV’s transport and logistics services to support our customers’ entire supply chain. </p> <h3>Facts about DSV Krefeld</h3> <ul> <li> Office space: 9,000 m<sup>2</sup></li> <li>Warehouse space: 50,000 m²</li> <li>Road terminal space: 12,000 m<sup>2</sup></li> <li>Ports: 65</li> <li>Sprinkler system</li> <li>Security System</li> <li>ISO 9001, ISO 14001, OHSAS 18001</li> </ul> <p><a href="" class="more-drop" target="_blank">Read more about DSV in Krefeld</a></p> <p><a href="" class="more-drop" target="_blank">Read more about Clarks</a></p> Mon, 06 Aug 2018 08:49:53 Z <p><span>In 1988, a 22-year-old Jens Bjørn Andersen began his career as a freight forwarder trainee in Samson Transport Co. A/S (acquired by DSV in 1997). 20 years later, he was appointed new Group CEO after Kurt Larsen, who is now Chairman of the Board of Directors</span></p> <p style="margin: 0cm 0cm 8pt;"><span>” Truth be told, I never had any doubt that he was the right choice as my successor -</span><span> even though he was younger than most CEOs. </span><span>Jens Bjørn really embodies the DSV spirit – I almost feel like he was born with it”, </span><span>Kurt Larsen, Chairman of the Board of Directors, tells and continues:<br> <br clear="ALL"> “I believe he is such a talented and successful CEO of DSV, because he is a straight shooter; he has a very strong charisma and he can be authoritative, but he is never confrontational. These are good qualities in a CEO. And most importantly, he has courage – such as making acquisitions worth billions.” </span></p> <p style="margin: 0cm 0cm 8pt;"><span></span></p> <p style="margin: 0cm 0cm 8pt;"><span>  <img alt="" width="960" height="320" src=""><br> <em><span><em>Picture </em>from ca 2008. From the left: Jens Bjørn Andersen, with former Chairman of the Board and founder, Palle Flackeberg, and current Chairman of the Board, Kurt Larsen.</span></em></span></p> <p style="margin: 0cm 0cm 8pt;"><em><span></span></em></p> <p style="margin: 0cm 0cm 8pt;"><em><span></span></em></p> <p style="margin: 0cm 0cm 8pt;"><em><span></span></em></p> <p style="margin: 0cm 0cm 8pt;"><strong><span>10 years of success</span></strong></p> <p style="margin: 0cm 0cm 8pt;"><span>Before Jens Bjørn Andersen was appointed CEO, he was already well-known in DSV </span><span>as the go-to guy for turnarounds. With the </span><span>global financial crisis starting only months after Andersen became CEO in 2008, </span><span>his talents for problem-solving was put to the test from the very beginning. </span></p> <p style="margin: 0cm 0cm 8pt;"><span>But as so many times before, Jens Bjørn Andersen navigated DSV safely through the crisis, and since then it has only gone one way for DSV – and that’s up. </span></p> <p style="margin: 0cm 0cm 8pt;"><span>  <img alt="" width="700" height="450" src=""><br> Above is a visual of DSV’s EBIT (earnings before interest and tax) during the 10 years Jens Bjørn Andersen has been Group CEO. It shows a dip in 2008-2009 (during the financial crisis), but also that earnings quickly rose after that and have been going up ever since. The <a href="" target="_blank">interim financial report published today </a>shows, that this is a continuing trend.   </span></p> <p style="margin: 0cm 0cm 8pt;"><span> </span></p> <p style="margin: 0cm 0cm 8pt;"><span><img alt="" width="960" height="320" src=""><br> <em><span>Picture: Jens Bjørn Andersen and Kurt Larsen in conversation at Jens Bjørn Andersen’s 50th birthday celebrations.</span></em></span></p> <p style="margin: 0cm 0cm 8pt;"><em><span></span></em></p> <p style="margin: 0cm 0cm 8pt;"><em><span></span></em></p> <p style="margin: 0cm 0cm 8pt;"><em><span></span></em></p> <h3>Congratulations on the 10-year anniversary Jens Bjørn Andersen!</h3> <p style="margin: 0cm 0cm 8pt;"><strong><span> </span></strong></p> <p style="margin: 0cm 0cm 8pt;"><span><img alt="" width="960" height="320" src=""><br> </span><span><em><span>Picture: Jens Bjørn Andersen speaking to investors at the Annual General Meeting in 2016 – showing them good financial numbers again.</span></em></span></p> <p style="margin: 0cm 0cm 8pt;"><span><em><span> </span></em></span></p> <p style="margin: 0cm 0cm 8pt;"><span><em><span></span></em></span></p> <p style="margin: 0cm 0cm 8pt;"><span></span></p> Wed, 01 Aug 2018 12:05:48 Z <p>Jens Bjørn Andersen, CEO: </p> <blockquote>"Our financial results for Q2 2018 are at an all-time high, and I am pleased to see that all business areas have performed well. So far, the impact from trade tariffs has been limited and going into the second half of 2018 we continue to see a stable development on the global transport markets. DSV has good momentum and a strong foundation for further growth, and we upgrade our expectations for 2018.”</blockquote> <p> </p> <h2>Selected financial and operating data for the period 1 April- 30 June 2018</h2> <p><strong>(DKKm)</strong></p> <p>Net revenue<span style="white-space: pre;">: </span>19,491<br> Gross profit: <span style="white-space: pre;"> </span>4,450<br> Operating profit (EBIT) before special items:  <span style="white-space: pre;">1,449 </span><em>Operating margin:<span style="white-space: pre;"> </span>7.4%<br> </em><em>Conversion ratio:<span style="white-space: pre;"> </span>32.6%<span style="white-space: pre;">  </span></em>Profit for the period:<span style="white-space: pre;"> </span>1,187<br> Adjusted earnings for the period:<span style="white-space: pre;"> </span>1,214<br> Adjusted free cash flow YTD 2018: <span style="white-space: pre;">1,671</span><span style="white-space: pre;">  </span>Diluted adjusted earnings per share of DKK 1 for the period:<span style="white-space: pre;"> </span>6.5</p> <p> </p> <p>The consolidated full-year outlook for 2018 previously announced is upgraded as follows:</p> <ul> <li>Operating profit before special items is expected to be in the range of DKK 5,300-5,600 million (previously DKK 5,100-5,400 million).</li> <li>Adjusted free cash flow is expected to approximate DKK 4,200 million (previously DKK 4,000 million).</li> <li>The effective tax rate is expected to be 23% (unchanged)</li> </ul> <p>A separate company announcement about the launch of a new three-month share buyback programme of DKK 1,200 million will be issued today.<br> <br> </p> <p><a href="" target="_blank" class="more-drop">Full report available here</a></p> <br> <div class="telerik_paste_container" style="border-width: 0px; position: absolute; overflow: hidden; margin: 0px; padding: 0px; left: 5px; top: 320px; width: 1px; height: 1px;"> <table border="1" cellspacing="0" cellpadding="0" width="960" style="border: none; width: 720pt;"> <tbody> <tr> <td valign="top" style="padding: 0cm 5.4pt; border-top: none; border-left: none; width: 57pt; border-right-style: solid; border-bottom-style: solid;"> <p style="margin-bottom: 8pt;">1,240</p> </td> </tr> </tbody> </table> </div> <div class="telerik_paste_container" style="border-width: 0px; position: absolute; overflow: hidden; margin: 0px; padding: 0px; left: 5px; top: 320px; width: 1px; height: 1px;"> <table border="1" cellspacing="0" cellpadding="0" width="960" style="border: none; width: 720pt;"> <tbody> <tr> <td valign="top" style="padding: 0cm 5.4pt; border-top: none; border-left: none; width: 57pt; border-right-style: solid; border-bottom-style: solid;"> <p style="margin-bottom: 8pt;">1,240</p> </td> </tr> </tbody> </table> </div> Wed, 01 Aug 2018 09:00:00 Z <p><em>Photo: Sinti van den Berg, Senior Logistics Engineer, DSV, accepting the Gold award at the Logistics Achiever Awards.</em></p> <p>“Predictability is the key supply chain requirement for BMW,” explains Sinti Van den Berg, logistics engineering manager, and continues:<br> <br> “BMW has eliminated decentralized warehousing and thereby created longer travelling distances with shorter lead times. This sets their needs apart from a conventional supply chain solution. By applying complex mathematical modelling methodologies, DSV designed a supply chain that is sustainable and profitable. The overall objective was to minimize total route cost.”</p> <p>The sustainable supply chain solution for BMW has since 2016 secured:</p> <ul> <li>Night time deliveries, so the BMW dealers who open their doors at 6am in the morning, can start booking the stock into their systems</li> <li>Rush order lead times as fast as 3 hours from order placement to delivery</li> <li>Market leading track-and-trace technology, which enables full visibility of freight throughout the supply chain </li> <li>A 23% reduction of CO2 footprint</li> </ul> <p> “When I designed the solution, I looked at the drivers as being the biggest asset. We needed to minimise their overtime and maximise their job security.” Van der Berg explains and continues:</p> <p>“What we realized when working on the new supply chain model, is that companies don't compete - supply chains compete. The designed solution provides short lead times over longer travelling distances – while remaining competitive on pricing, predictable on delivery and agile on capacity.”<br> <br> Van der Berg finishes:</p> <p> “<a href="" target="_blank">The optimised the supply chain </a>secured a 23% CO2 footprint reduction compared to the previous supply chain design (also from DSV). From the outset, it was an ambitious supply chain design but it has been working and running since 2016. Our collaboration with BMW was awarded Gold at the Logistics Achiever Awards in 2017 – something I am very proud of.”</p> <p style="margin: 0cm 0cm 8pt;"><span><img alt="" width="960" height="320" src=""><br> </span></p> <p>DSV ZA won two other Gold awards at the Logistics Achiever Awards in 2017 for collaborations with Fiat Chrysler Automobiles and Volvo. CEO, DSV Africa, Keith Pienaar, comments on receiving the awards:</p> <p>“The awards demonstrate DSV’s deep understanding of the automotive industry and the special needs of each customer.  DSV is able to turn challenges into opportunities and then deliver significant economic and efficiency outcomes for our customers.”</p> <p><span style="text-align: left; color: #000000; letter-spacing: normal; background-color: transparent;"><em>Photo from the left: Johan Dekker, Managing Director, DSV; Anver Fakir, Manager, BMW; Rod Baxter, Part Logistic Managers, BMW; Altus van Wyk, General Manager, DSV; Greg Saff, Managing Director, DSV; unknown, Vanessa de Jager, General Manager, DSV, Sinti van den Berg, Senior Logistics Engineer, DSV.</em></span><br> <br> </p> Fri, 27 Jul 2018 11:28:19 Z <p><em>From left: Albie van Buel, Chief Procurement Officer (Vestas), Jean-Marc Lechêne, Chief Operation Officer (Vestas), René Falch Olesen, Group CCO (DSV), Torben Andersen, Vice President (Vestas)</em></p> <p>Group CCO of DSV René Falch Olesen accepted the award on behalf of DSV. </p> <p>"We are grateful and proud of this award from Vestas, which is the result of many years of hard work in all corners of the DSV organisation. We apply a global approach, not least when coming up with new ideas that improve operations. We have a strategic partnership with Vestas, and we look forward to many more years of close cooperation," says René Falch Olesen.  </p> <p>Vice President of Market Sourcing at Vestas Torben Andersen emphasises the importance of strong supplier relationships as key to operational excellence. </p> <p>"DSV receives the award for professional and dedicated operational performance on existing business, solid engagement on yearly tender negotiations and their global and competitive transport and logistics services. We expect operational excellence from all of our suppliers and are happy to see the great development and collaboration between DSV and Vestas."</p> <p> <a href="" class="more-drop">Read more about our project transport capabilities</a></p> Mon, 02 Jul 2018 12:19:30 Z <p><em>Martin Roos, Rob Chanona and Kyle Birchard get together at least once a month to coordinate expectations and discuss new business. </em></p> <p>Until the acquisition of UTi, DSV Canada primarily served as a handling office for the overseas network. The appointment of Martin Roos as new managing director of the country’s operations 18 months ago has intensified local sales activities. Today, DSV Canada is the one signing the invoices just as frequently, which increases the control and spending power of the freight forwarders.</p> <p>“Focusing on local sales is a trend we have pursued from day one,” says Martin Roos, Managing Director, Air & Sea, Canada. Martin took over the helm in Canada after having led DSV India, where keeping customers in the fold for more than just a single shipment was an art in itself. A competitor would always come along offering a lower price and then ‘goodbye, customer’.</p> <p>For the same reason, India’s sales force was no fewer than 50-strong, because each individual order took lots of legwork. That is until Martin decided to upgrade their products and leave competitors in the dust: focusing on transport solutions where DSV truly excelled and offering these to customers rejuvenated the sales staff’s self-confidence and led to better sales meetings and results and customers who actually returned because they were pleased with the product.</p> <p>This notably reduced operational faults and delays, and made for smoother customs clearance, etc. It paid off and built up loyalty among India’s logistics purchasers, and the same model has now been implemented in Canada.</p> <h2>Jack of all trades…</h2> <p>“I have a saying,” Martin Roos explains: “‘Jack of all trades, master of none’. You can’t do everything equally well, particularly when it involves Air & Sea, where volumes and rates are crucial elements.”</p> <p>Therefore, the Canadian organisation started to identify the biggest lanes for all products: incoming/outgoing air, and incoming/outgoing sea from all the offices – in Vancouver, Montreal, Toronto and Halifax (the Niagara Falls office serves solely as a customs clearance office for goods entering Canada) – and then identifying where sales reps’ pipelines matched. This resulted in sales reps focusing on the five biggest lanes for each product to determine where DSV Canada is truly competitive:</p> <p>“Do you want to discuss imports from China? We know the product, and we consolidate and forward freight every week. The shipping companies and airlines are familiar with us, and everything runs like clockwork,” says Martin, who tells how renewed expertise and self-confidence make it far easier to sell the products.<br> At the same time, Martin has opened the doors to the rest of the network (China, Germany, Italy, etc.), which have paid visits to Canada and seen how strong the organisation actually is: </p> <p>“Most are quite surprised to see our size and enthusiasm, and this is what they take with them to their customers,” says Martin, who asks his colleagues directly how much they want to grow in Canada:</p> <h2>Play along!</h2> <p>“If the entire network joins and plays along, we have undreamt-of growth potential in Canada. We have very stable growth and economy, a favourable and stable political climate, good infrastructure and excellent airports,” he says, and continues to mention the new CETA trade agreement, which exempts 98% of all exports from Europe to Canada from customs duties.</p> <p>“We have a government that is actively working to increase trade with Europe, so there is lots of potential for growth with countries like the UK and Germany, not least because we haven’t developed sales so eagerly before,” he explains.</p> <p>And Martin Roos from the Air & Sea division is not the only one putting DSV Canada on the agenda. Both the Road and Solutions divisions recently received new management, where Kyle Birchard is leading the Road activities and Rob Chanona heads up Solutions, whose six warehouses in Ontario command more than 100,000 m2, 14,000 m2 of which is climate-controlled storage space. Their customers are in the automotive, pharmaceutical, textile, retail and e-commerce industries, and the divisions work closely together.</p> <p><img style="width: 960px; height: 320px;" alt="DSV Canada 2018" src=""> <br> <em><em>Rob Chanona (left), Kyle Birchard and Martin Roos work together to sell DSV Canada. Their excellent cooperation rubs off on all the other employees.</em></em></p> <h2>Acting as one company</h2> <p>“We have an excellent client base and, in 2018, we will get a reinforced sales organisation to sell our products,” explains Rob Chanona, Managing Director, Solutions Canada. And he lauds the cooperation with his colleagues in the other divisions, which, in 2018, will result in a new common website designed to present DSV Canada to the rest of the world.</p> <p>“We have a dynamic partnership where we are at eye-to-eye level and have a common understanding of how to achieve our goals and grow. We’re convinced that by working together we can achieve exponential growth, compared to working independently,” he says.</p> <p>Kyle Birchard, Road division, is also a member of the trio. The division still has only 15 employees, who target key customers in need of shipment of small parcels, LTL, FTL and project freight: “We’ve cultivated a fertile basis for open, candid cooperation, and this relationship also affects our employees. We think of one another first when potential cooperation appears, and we can see how working across our organisations creates value for our customers,” he says.</p> <h2>Being multicultural sells</h2> <p>DSV Canada’s employees reflect the culture of immigrants who have been influencing the USA’s northern neighbour for centuries. Large ethnic French, Italian, Polish, Serbo-Croatian, Indian and Pakistani populations dominate the street scene, and each group has infused Canadian culture with valuable experiences that they have implemented into their communities. Similar to what happens at the DSV offices:</p> <p>“Having Joe with his Italian background is incredibly valuable for us, and we use him whenever we need to talk to an Italian customer. We have Tommy Liu who speaks fluent Mandarin and makes it much easier to land Chinese customers. We have Dalah Cherif, sitting in Vancouver, who can speak several languages (including Hausa, a west African language) and Mandarin; he can talk to the local decision-makers among Vancouver’s vast Chinese population. Not only do we benefit from their variety of experiences, it’s much easier to speak to customers if we can do it in their own language,” Martin Roos says.</p> <h2>Volume-shrinker</h2> <p>Until the three divisions are united at one new shared office and freight terminal in 2019, the Toronto terminal will be forwarding freight from the large Ontario area, but also from cities like Detroit in northern USA, which see the advantage of using Toronto Pearson International Airport. From here, the capacity is notably good, and DSV excels in “shrinking volume” by combining types of freight and consolidating heavy and light cargo in one and the same shipment. At the same time, DSV has its own scanners for screening freight, enhancing flexibility and extending cut-off:</p> <p>“Our freight can be transported directly on board the plane, because we are certified to screen freight ourselves. This is cheaper for the customer, but above all we shorten the consolidation and check-in processes by many hours. Instead of having to receive the freight at 8 am, we can wait until 5 pm and still make the flight at 10.30 pm,” explains Martin Roos.</p> <p><a href="" class="more-drop">Read more about DSV Canada</a></p> Fri, 22 Jun 2018 07:37:11 Z <div> </div> <div>The buying behaviour of the modern consumer has drastically changed over the last decade – also when it comes to transport and logistics. <br> <br> “We know that our customers really just want their shipping to be easy and convenient,” says Group Chief Commercial Officer, René Falch Olesen, and continues:<br> <br> “As a business, we need to be where our customers expect us to be, and for the modern customer that means 24/7 online access and digital self-service. With myDSV we give our customers what they want”.</div> <div> </div> <h3>myDSV offers:</h3> <div>• Self-administration of accounts  <br> • Booking service<br> • Detailed shipment overview e.g. status of shipments and event history<br> • Notifications <br> • Basic reporting <br> <br> </div> <div>Flemming B. Pedersen, Director, Programme & Portfolio Management, further elaborates:<br> <br> “We know that many customers would like to do their own bookings, tracking and reporting online, without having to call or email a freight forwarder. In general, they would like to have more self-service features across all DSV products. Knowing this, we are building a platform that meets our customers’ expectations of a user-friendly and modern digital experience”.</div> <blockquote></blockquote> <blockquote>myDSV is easy and intuitive to use. Our experience with the platform demonstrates that DSV really considers the needs and concerns of its customers. - Ms. Cecilia Sánchez, Export Manager at POLYLUX in Spain.</blockquote> <p> </p> <div>René Falch Olesen continues:<br> <br> “I would like to stress that myDSV is an added service to our customers. They will still be able to talk directly with a freight forwarder whenever they want to. Professional and personal customer service and support is still important and, we believe, what sets us apart”.<br> <br> </div> <div>With its intuitive design, myDSV lets you easily book and track your own shipments and access standard reports. The platform gives you full transparency through track and trace and an easily accessible booking history. The aim is to make it easier and faster for DSV’s customers to manage their shipping. <br> <br> </div> <div> The platform also works as a collaborative space, where customers can share booking templates and shipment documents with their colleagues. </div> <div> </div> <h3>Migration from other platforms</h3> <h3></h3> <div>As myDSV is replacing several other platforms, the customers are being migrated from these onto the myDSV platform. Flemming B. Pedersen explains:<br> <br> </div> <div>“We are in the complex process of migrating our customers from our other platforms onto myDSV – a process that will take most of 2018. Currently myDSV is available for Air & Sea customers globally and Road customers in Europe. We will continue to work on integrating more systems and processes to give our customers a single access point for all their online interaction with DSV.”   </div> <div> </div> <div> <a href="" class="more-drop" target="_blank">Go to </a> </div> <p> </p> Wed, 13 Jun 2018 11:33:26 Z <div> </div> <div>Since the industrial revolution, there has been an increasing demand for efficient production and consequently for automation. By the 1970s, industrial robots were widely used to aid workers in manufacturing processes e.g. Ford production lines.<br> <br> </div> <div> In 2018, the software robots in DSV do not have any arms, legs or wheels but they serve the same purpose as the first industrial robots: to aid humans with repetitive tasks.</div> <div> </div> <h3>From individual business needs to centralised governance<br> <br> </h3> <div>“The use of software robots in DSV began in our Road division in 2014. There was a need for a tool to automate tedious and time-consuming tasks across platforms,” Marlene Franke Mozer, Senior Director, Finance, explains and continues:<br> <br> </div> <div>“We saw potential in using software robotics more strategically and supported by a stronger central governance. In December 2017, we opened DSV’s Robotics Center of Excellence in Warsaw to consolidate the different robotic efforts across the company.”<br> <br> </div> <div>The technology being implemented is called Robotic Process Automation (RPA), and it is used to handle repetitive, data intensive and rules-based business processes in DSV. RPA does not assess the data it processes, unlike technologies like Machine Learning or AI, which by the way are also being explored by DSV.<br> <br> </div> <div>“We are implementing RPA to secure cost reduction, quality improvement and shorter transaction times. With this technology, we can handle data intensive tasks more effectively but most importantly, we free up human resources to do more critical thinking and less manual work,” Mozer explains. </div> <div> </div> <h3>From 25 transactions to 75 – without getting tired</h3> <h3></h3> <div>Manager in Operational Shared Service, Christian Carstensson Olesen, is responsible for one of the business processes aided by Robotic Process Automation (RPA) in DSV. Christian elaborates on how implementing RPA has optimised his department’s workflow: <br> <br> </div> <div> “In my department, we have a quite tedious, but very important business process that used to be done manually”, says Olesen and continues: <br> <br> </div> <div>“Now, we have a robot to do it. It has been configured to scan airline websites to look for discrepancies between air shipments’ Estimated Time of Arrival and Actual Time of Arrival. If the robot detects a delay, it will take a screenshot of the new information, and send it directly to the local organisation whose shipment has been affected. <br> <br> </div> <div>One person can manually handle 25 transactions per hour, while a robot can do 75 transactions. So, it’s three times more efficient. And a robot does not need breaks or gets tired by the repetitive work.”<br> <br> </div> <div>At this point, there are 100 robots “working” in DSV. They support a wide range of business areas across divisions and countries, ranging from simple business processes like registration of new customers to more complex processes handling large sets of data.  </div> About the further development of Robotics Center of Excellence, Mozer finishes:<br> <br> ”We are seeing more scope for business functions in which we can use robotic technology. So DSV is always looking for talented IT specialists to help further this scope and create success using advanced robotics technology”.<br> <br> <p> The Robotics Center of Excellence is situated in DSV’s International Service Center (ISSC) in Warsaw, Poland.  </p> <p><img alt="" width="960" height="500" src=""></p> <p><em>Picture: The new ISSC office building opening in Warsaw in 2020.  </em></p> Mon, 11 Jun 2018 07:13:00 Z <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">At an industry award ceremony last night, Jesper Riis won the title of best CIO in </span><span style="margin: 0px;">Denmark 2018. </span><span style="margin: 0px;">The jury’s reason was Jesper Riis’ work integrating 23,000 new IT users and many IT systems after the UTi acquisition – in just nine months. Riis also managed to close almost a 1000 IT-applications and severely reduce the complexity of DSV’s IT set up. </span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">Jesper Riis is now in great company with CEO Jens Jens Bjørn Andersen and CFO Jens Lund also topping the ratings this year. They both won the ratings by Økonomisk Ugebrev (Economic Weekly Update) – a Danish journal focusing on news and trends in economics and business.</span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">Every year, the publication asks 19 industry experts to vote for the best CEO and CFO in Denmark. When CEO Jens Bjørn Andersen was rated top CEO in April, the reasoning for the win was: </span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">"Virtually everything he has touched – including large and daring acquisitions - has become a success. This is also reflected in this year's executive rating."</span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">Shortly after, CFO Jens Lund was awarded the title as best CFO in Denmark. Here, the reason was smooth financial management of DSV combined with a transparent information flow to the stock market.</span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;">With the announcement last night, DSV now has the best CEO, CFO and CIO in Denmark – a triple win. </span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px 0px 10.66px;"><span style="margin: 0px;"><br> </span></p> Thu, 07 Jun 2018 06:52:33 Z <p>Amway Taiwan markets more than 400 products in areas such as nutrition and health, cosmetics and skincare, home care products, personal care and household aplliances.</p> <p>The volume of daily deliveries from Amway varies greatly, as is the case with all types of e-commerce. On average, 7,000 consignments are picked and packed every day for distribution throughout Taiwan, with up to 20,000 consignments in peak periods.</p> <p>"Amway is our largest single customer in Taiwan and also the largest e-commerce customer in the APAC region," according to Jun Tak Ong, Managing Director, DSV Solutions Taiwan.</p> <p>Amway, short for “American way," is not a run-of-the-mill e-commerce customer. Because only the 350,000 registered members and business owners (Amway Business Owners, ABO) in Taiwan can order from Amway Taiwan. The organisation is a so-called direct selling organisation whose members manage sales for other members. This means that Amway Taiwan has "only" just under 500 permanent employees who are tasked with servicing the 350,000 members with the promotional materials, training, etc., required when establishing the autonomous ABO business entities. Most products are ordered online, and 60% of the shipments are delivered directly to members, whereas some 40% concern distribution to the 12 shops and service centres in Taiwan.</p> <h2>Improved distribution efficiency</h2> <p>Amway previously organised all of its own transport and logistics. This resulted in a costly, inefficient solution with a single transport provider handling all deliveries from north to south on the almost 400-km-long and 144-km-wide island east of China.</p> <p>"It was easier for Amway to cope with, but one transport provider cannot be equally strong all over the island, and the outcome did not justify the costs," says Jun Tak Ong who has now organised the distribution through four different transport providers: one provider delivers to shops and centres and three other companies deliver the goods to members in the north, south and central regions of Taiwan, respectively.</p> <p>"Organising the transport with the most skilled suppliers in the respective areas both reduces costs and improves distribution efficiency," says Jun Tak Ong.</p> <h2>Warehouse savings</h2> <p>At the same time, DSV Taiwan took over warehouse operations which Amway had previously staffed with temps from agencies providing various value-added services in addition to picking and packing shipments. The workforce was unstable, its quality varied and the invoicing procedures involving several different suppliers were a mess.</p> <p>Today, Amway Taiwan has dispersed its warehousing to two different locations where DSV staff manage picking and packing and value-added services, respectively: unpacking/packaging, relabelling (most goods are imported from the US and Europe and must be labelled in Chinese according to Taiwanese law). The value-added warehouse handles four containers a day before the goods are transported to the picking warehouse where the typical rate of turnover is two months.</p> <p><img width="960" height="320" alt="DSV 2018 Amway Taiwan team" src=""></p> <p><em>Roughly 40 employees give it all they’ve got for Amway, the APAC region's biggest e-commerce customer.</em></p> <p>DSV’s warehousing operation has also freed up a middle management layer, the previous supervisors, who have now been transferred to new functions at Amway. </p> <p>"Today, Amway Taiwan has only one business partner to deal with, which has freed up lots of resources while reducing overall costs below previous levels, so they are very happy and satisfied," says Jun Tak Ong, adding that the business from Amway has raised the share of e-commerce at Solutions Taiwan to 30% of total turnover against only 5% previously.</p> <h2>Popular in Asia</h2> <p>"We’re experiencing a growing wave of interest in e-commerce at global level, so it’s of great value for us to be able to attract a customer such as Amway Taiwan," says Guillaume Burette, APAC Director, DSV Solutions.</p> <p>"Not least in Asia, and particularly in Taiwan and China, e-commerce is more integral to trading because the economy and purchasing power have increased immensely along with the spread of the internet and the shopping culture. Take for instance Singles Day (11 November), where spending on online shopping in China is ten timers higher than the figures generated by Black Friday in the USA," says Guillaume, who is eager to learn the lessons that follow in the wake of the Amway operation.</p> <p>"The large number of daily consignments helps us stress-test our systems and distribution capacity. While we have other e-commerce customers in the APAC countries, Amway is our first large-scale operator. We are now learning valuable lessons for the benefit of Amway, but also for the good of the other APAC countries," he says.</p> <p><a href="" class="more-drop">Read more about our Logistics Solutions</a></p> <p> </p> Wed, 30 May 2018 08:18:00 Z <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;">“The last couple of years, we have seen a rapidly changing healthcare market,” Nouzha Ouaamar, Global Business Development Director, Healthcare & Life Sciences, says and continues: </span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;">“Our </span><span style="margin: 0px;">healthcare and pharmaceutical</span><span style="margin: 0px;"> customers are navigating in a tumultuous industry; more finely divided customer segmentations, a quick flow of product launches and new types of distribution networks. At the DSV’s facility in Ghent, we meet the high demands from the ever-changing industry. Our trained employees support our customers and design their supply chain to be as effective and efficient as possible, while keeping the logistics costs under control.” </span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;">The new facility opens in July and is a 10,500 m2 extension to the current distribution centre in Ghent, now measuring a total of 36,000 m2 dedicated to the healthcare segment. The extension was needed as the healthcare industry is a growing customer base for DSV in Belgium. </span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;">The new facility is <span style="margin: 0px;">fully temperature controlled securing that the cold chain of the sensitive products is never broken. </span></span><span style="margin: 0px;">The cold storage units and packaging setup are fully compliant with international regulations and requirement, including a GMP license to handle repackaging and labelling of healthcare products. </span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;"><img alt="" width="960" height="320" src=""><br> </span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><strong><span style="margin: 0px;">A perfect location for DSV customers entering new markets</span></strong></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;">Ghent in Belgium is centred in the middle of Western Europe, a prime logistics location with many distribution advantages. Albert-Derk Bruin, Managing Director, DSV Solutions, Belgium and France, explains:</span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;">“The distribution centre in Ghent is located close to the Ports of Ghent and <span style="margin: 0px;">Antwerp </span>and Brussels International Airport creating a seamless distribution network throughout Belgium and the rest of Europe.</span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <p style="margin: 0px;"><span style="margin: 0px;">We offer our customers a strong local partnership in Belgium with a truly global outreach, as the DSV network covers more than 80 countries worldwide. This is of great value for our healthcare and </span><span style="margin: 0px;">pharmaceutical</span><span style="margin: 0px;"> customers entering new global markets.” </span></p> <p style="margin: 0px;"><span style="margin: 0px;"><br> </span></p> <p style="margin: 0px;"><span style="margin: 0px;"> </span></p> <h4 style="margin: 0px;"><span style="margin: 0px;">Where to find us:</span></h4> <div style="margin: 0px;"> </div> DSV Solutions NV <br> Eddastraat 21 <br> 9042 Ghent <div> </div> <h3></h3> <h4></h4> <p style="text-align: center;"><iframe width="860" height="515" src="" frameborder="0" allow="autoplay; encrypted-media"></iframe>  </p> <p><a class="more-drop" href="" target="_blank"> Learn more about Healthcare Logistics Solutions in DSV</a></p> <p> </p> Thu, 24 May 2018 12:33:48 Z <p>"This will provide world class customer service and support our ambition of doubling our segment share by 2020. With DSV as partners, I am confident we will reduce turnaround time for our customers. The warehouse increases liquidity at the dealers and enables them to concentrate on customers even more," said Charles Frump, Managing Director - Volvo Car India at the recent warehouse grand opening.</p> <p>This is an important milestone for DSV and Volvo, as Volvo recognises DSV’s experience in delivering superior supply chain solutions in the growing Asia Pacific markets. </p> <p><img width="960" height="320" alt="DSV Volvo warehouse India" src=""></p> <p><em>From left to right: Christina Moeller,  Charles Frump,  Kalpit Shishodia , Martin Persson, and Carl-Johan Krook from Volvo, Jens P. Riemann, Ketan Shah, Dennis Clerkefors, and Amol Patil from DSV.</em></p> <p>From the strategically located, state of the art, newly built warehouse in Bhiwandi, DSV will manage, store, pick and optimise shipments to Volvo’s dealer network throughout the Indian subcontinent ensuring the delivery of Volvo’s service promise to their customers.</p> <p> Ketan Shah, Managing Director, DSV Solutions India, said: “Our core competency is smooth execution of warehousing solutions, and the team will ensure that Volvo Car India will greatly benefit from our partnership.”</p> <p> DSV and Volvo are engaged in joint business ventures around the world. Our history dates back to the 1980s, covering a multitude of aspects from personal cars, buses and trucks, heavy equipment and marine engines to sequenced production and finished vehicle logistics, assembly, warehousing, value add services, spare parts handling and distribution.</p> <p> <img width="960" height="320" alt="DSV Volvo warehouse India" src=""></p> <p><em>The DSV and Volvo teams</em></p> <p><sub>Please note that presently, DSV Solutions India operates under the name UTi Worldwide (India) Pvt. Ltd.</sub></p> <p><a href="" class="more-drop">Read more about DSV India</a></p> Thu, 17 May 2018 12:17:54 Z <p>"It is a strategic decision to move into Panama. Many of our customers use Panama's free zones to distribute goods to the Central American and Caribbean markets," says Torge Koehnke, Executive Vice President LATAM Region, DSV Air & Sea, and he continues: "In addition, Panama is an attractive place to store products and establish distribution to the countries in the region due to the tax benefits available."</p> <p>"With an office in Panama City, we are expanding our Air & Sea network and look forward to supporting current and new customers alike with their logistics requirements," says Jonas Thoroe, Managing Director, DSV Air & Sea Panama, who will be heading the new entity.  </p> <h2>DSV Panama contact details</h2> <p> </p> <p>DSV Air & Sea PA, Inc.<br> Ave. Centenario, Costa del Este<br> Edificio PH Torre Centenario (Towerbank) Oficina A – Piso 17<br> Ciudad de Panama</p> <p>Tel. +507 377 1400</p> <p>Email: <a href="mailto:"></a></p> <p><img width="960" height="320" alt="DSV Panama team 2018, Joseline Ulloa, Jonas Thoroe, Annette Harris" src=""></p> <p> <em>Picture (from left to right): Joseline Ulloa, Operations Supervisor, Jonas Thoroe, Managing Director and Annette Harris, Finance Manager.</em></p> <p> </p> <h2>The Republic of Panama</h2> <p> Panama with the Panama Canal is strategically important in several respects. It is politically stable with a growing economy and offers a healthy and professional business environment. In addition to direct access to the domestic market, the country is an important hub for distribution of goods to other Central American and Caribbean countries. </p> <p><strong>Panama's free zones</strong><br> The Panamanian government operates several free zones that account for the majority of the country's imports and exports. The two most prominent ones are:</p> <ul> <li>The Panama Pacifico Special Economic Area (PPSEA), which was established in 2004 and is located on the former US air force base Howard near Panama City on the Pacific side of the Isthmus.</li> <li> The Colon Free Zone (C.F.Z.), which is located in the city of Colon at the Atlantic entrance to the Panama Canal.</li> </ul> <p> <img width="960" height="320" alt="Panama Canal" src=""></p> <h2>The Panama Canal</h2> <p> The Panama Canal is an artificial 77 kilometres (48 miles) waterway that cuts across the Isthmus of Panama and connects the Atlantic and Pacific oceans. It takes approx. 12 hours for a vessel to pass through the canal. The Panama Canal has been extended several times and the most recent expansion was opened for commercial operation on 26 June 2016.</p> <p> Annual traffic has risen from about 1,000 ships in 1914, when the canal opened, to a total of 13,548 vessels carrying a total of 403.8 million PC/UMS ) tons in 2017. </p> <p> France began work on the canal in 1881 but in 1904 the United States took over and opened the canal on 15 August 1914 and thus considerably reducing the time it took vessels to travel between the Pacific and Atlantic oceans via the hazardous Cape Horn in South America.</p> <p> The U.S. continued to control the canal and the surrounding Panama Canal Zone until the 1977 and after a period of joint American–Panamanian control the Panama Canal Authority took over in 1999.</p> <p> <sup>) PC/UMS (Panama Canal/Universal Measurement System): Net tonnage modified for Panama Canal purposes (one PC/UMS net ton is equivalent to 100 cubic feet of capacity).</sup></p> <p><a href="" class="more-drop">Read more about DSV in Panama</a></p> Wed, 16 May 2018 11:42:00 Z <p> Below you can read three DSV employees’ personal experiences of moving to one of our fastest growing Group functions: International Shared Service Centre (ISSC) in Warsaw, Poland.</p> <h2>Taking my career to the next level</h2> <p><img alt="" style="width: 300px; height: 300px;" src=""></p> <p>Christian Carstensson Olesen, Manager, Operational Shared Services </p> <strong>From Denmark. Moved to Warsaw in 2014</strong><br> <p> I was offered a job in Warsaw after working in DSV in Denmark for a year and half. I had no reservations saying yes to the new position at the International Shared Service Centre (ISSC) in Warsaw. I had already been there six times in relation to my job in Denmark, so I knew I liked the city and my future colleagues - I was ready to move abroad with DSV. </p> <p> Back in 2014, I assessed that there would be a lot of career possibilities at the ISSC – it turned out I was right. After just two years, my manager quit and I was offered his position as responsible for the Operational Shared Services department. </p> <p> It has been a great ride to be part of the development of ISSC – and it still is! In the three years I have been here, we have grown from 200 employees to now 800. And in a year and half, we will move into a new office building that will accommodate 1500 people, so the development and growth will continue. <br> <br> The city of Warsaw is a wonderful place to live. Coming from Denmark, I did not experience a large culture shock – besides the food, which I had to get used to in the beginning. Only thing I really miss from Denmark (beside close friends and family of course) is the Danish open sandwiches.</p> <p>Moving to Warsaw has really propelled my career to the next level much faster than I believed it would have if I have stayed in Denmark. There is just so many great opportunities here, it’s just about seizing them when they show up.</p> <h2>From a very small Icelandic town to Warsaw</h2> <p><img alt="" width="300" height="300" style="width: 300px; height: 300px;" src=""></p> <p>Gotti Kristjansson, Director, Business Support Services<br> <em></em></p> <p><strong>From Iceland. Moved to Warsaw in 2017<br> </strong><br> I started working in DSV in 2015 and moved from Iceland to Denmark for the position.  After two and a half years in Denmark, I got offered an exciting position and promotion at the ISSC in Warsaw. I did not know a lot about Warsaw beforehand, so I had to go on Wikipedia to learn more about the city and Poland. I like what I learned so I thought: “why not try another work adventure?”. </p> <p>Of course, I had to get my wife on board as well. We were quite excited to move to Warsaw. My wife and I are from a small town in Iceland with only 1,000 residents and the Danish town we lived in was also quite small, so it was our first time living in a metropolis with more than 3.1 million residents. </p> <p> There is a large Polish population on Iceland, so we already knew that the Polish people are very nice and friendly.  One time, my daughter fell off her bike and four people came running to help and see if she was OK -  I find that extraordinary for a big city like Warsaw.</p> <p> We have been here for 10 months and my family and I are very happy to live here – combined with the fact that it is an easy flight to get back and visit Iceland. The only thing we really had to adjust to was the traffic – it’s survival of the fittest! </p> <p> ISSC is becoming of increasingly strategic importance for DSV, and I am very excited to be part of the further development. ISSC, Warsaw offers a lot of opportunities and I can highly recommend working and living here. </p> <h2>I have always dreamt about Europe</h2> <p><img alt="" width="300" height="300" style="width: 300px; height: 300px;" src=""></p> <p>Cheryl Obcena, GAS Specialist</p> <p> <strong>From the Philippines. Moved to Warsaw in 2016<br> </strong><br> I always dreamt about moving to Europe and experiencing another part of the world, but I never truly thought it would happen. I was working in UTi in Manila when DSV acquisitioned UTi and suddenly I was offered a job in Warsaw – I was so excited!</p> <p>Now I have already lived in Warsaw a year and I love it. When I first moved here I got quite the culture shock; in the Philippines everyone is always smiling and is very polite, whereas here people do not smile as much on the street and they are quite straight forward when communicating. After a while I found out that people here are very friendly and helpful, they just have different mannerisms than the people from my home country. My new Polish friends make sure I do not get too lonely and homesick – last year I had colleagues inviting me home for Christmas Eve, so I could experience a real Polish Christmas.<br> <br> I do the daily reporting for our Air & Sea customers in DSV’s ISSC. My job gives me many challenges, from which I can grow professionally and continually learn about the industry and my field.  I am very grateful for this experience.<br> <br> I hope to stay in Warsaw for a very long time – perhaps even for good. </p> <p><a href="" class="more-drop" target="_blank">Learn more about working in DSV. </a></p> Wed, 09 May 2018 11:55:55 Z <p> </p> <p>The growth of e-commerce has fueled an increased demand for easy and safe parcel delivery in South Africa. In 2014, DSV in South Africa tapped into this booming market with the launch of the digital supported parcel service: DSV ByBox.  </p> <p>March 2018, the popular parcel service was relaunched as DSV Locker. </p> <p>DSV Distribution Managing Director, Greg Saffy, says about the innovative service:</p> <p>“We saw a need for a scalable technology solution to meet the lifestyle demands of our customer and we meet these needs with DSV Locker - a digital parcel service with 24-hour access. Our lockers are currently located in three main cities in South Africa. Johannesburg; Cape Town & Durban, with six more provinces in the pipeline over the next 12 months.”</p> <h4>Interest from many sectors</h4> <p>The awareness of the service is increasing – especially around the secure and stable delivery process – and so is the customers’ interest. </p> <p>Saffy continues:</p> <p>“The interest in using DSV Locker even comes from sectors we initially did not have in our scope. Like technicians driving around to fix equipment and appliances in private houses and offices. Now the technicians can avoid driving around with expensive spare parts after having picked them up from a warehouse but instead have the required parts distributed to a conveniently located DSV Locker. It creates a safer work-environment while reducing driving time. Other collaborative industries include banks sending sensitive documents, education institutes providing and receiving papers and e-commerce shops of course.”</p> <p>Learn more in the video below. </p> <h4>Easy and safe to use</h4> <p>The ease of use is one of the main reasons people keep coming back to use the service. Saffy exemplifies:</p> <p>“Like when a customer orders products online. He or she simply selects the most convenient DSV Locker and the parcel is dispatched the next day. When the parcel has been delivered in the chosen DSV Locker, a SMS is sent to the customer with a PIN number or QR code to access the locker.”</p> <p>To provide safe pick-up places the lockers are located close to other service stores or public buildings. Locations include filling station forecourts, shopping centres, post tertiary campuses and public transport nodes. </p> <p>DSV Locker has quickly become the popular choice for tens of thousands of people in South Africa, who want to easily send and receive parcels at the time and place convenient for them.</p> <p> </p> <p><a class="more-drop" href="" target="_blank">Learn more about the DSV Locker service on</a></p> <p> </p> <p><iframe width="760" height="515" src="" frameborder="0" allow="autoplay; encrypted-media"> &amp;amp;amp;amp;amp;amp;amp;amp;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;gt; </iframe><br>  </p> <p><iframe width="760" height="515" src="" frameborder="0" allow="autoplay; encrypted-media"></iframe> </p> <p style="margin: 16px 0px; padding: 0px; width: 1152.44px; height: 19.31px; text-align: left; color: #000000; letter-spacing: normal; background-color: transparent;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">Sectors using the DSV Locker service:</strong></p> <ul style="margin: 16px 0px; padding: 0px 0px 0px 40px; width: 1112.44px; height: 154.48px; text-align: left; color: #000000; letter-spacing: normal; background-color: transparent;"> <li style="margin: 0px; padding: 0px; width: 1112.44px; height: 19.31px; text-align: left;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">Courier Product (B2B & B2C):</strong> Used by businesses to send and receive internal mail as well as to reach external customers.</li> <li style="margin: 0px; padding: 0px; width: 1112.44px; height: 19.31px; text-align: left;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">Courier PAKs (C2C):</strong> Used by the public sector to send parcels (the PAK product is based on fixed package size and price). </li> <li style="margin: 0px; padding: 0px; width: 1112.44px; height: 38.62px; text-align: left;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">Education: </strong>Used by the education sector to distribute learning materials to students and includes a return mechanism that allows students to submit completed assignments to the institution. </li> <li style="margin: 0px; padding: 0px; width: 1112.44px; height: 19.31px; text-align: left;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">Banking:</strong> Distributing cards and documentation of a sensitive nature. </li> <li style="margin: 0px; padding: 0px; width: 1112.44px; height: 19.31px; text-align: left;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">eCommerce (B2C):</strong> Used by online retailers to deliver parcels and goods to customers.</li> <li style="margin: 0px; padding: 0px; width: 1112.44px; height: 19.31px; text-align: left;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">Boot Stock (B2B): </strong>Used by service providers to distribute and manage parts in the in-field technician business.</li> <li style="margin: 0px; padding: 0px; width: 1112.44px; height: 19.31px; text-align: left;"><strong style="margin: 0px; padding: 0px; width: auto; height: auto; text-align: left;">Returns (C2B or B2B): </strong>Used by all industries to facilitate speedy returns of goods.</li> </ul> <p> </p> Wed, 09 May 2018 10:54:53 Z <p><span>GM recognized 132 of its best suppliers from 17 countries who have consistently exceeded GM’s expectations, created outstanding value, or brought new innovations to the company. The announcement represented the most suppliers GM has recognized since debuting the Supplier of the Year event in 1992. This is the fourth time DSV has received the award.</span></p> <h2 style="margin: 0cm 0cm 0pt;">Honouring the best of the best </h2> <p style="margin: 0cm 0cm 0pt;"><em> </em></p> <p style="margin: 0cm 0cm 0pt;"><em>"This is an opportunity for General Motors to honor those suppliers who are truly the best of the best,”</em> said Steve Kiefer, GM senior vice president, Global Purchasing and Supply Chain.“<em>The automotive industry is transforming at an incredible rate. The relationships we have with our supply base means everything when it comes to delivering a strong vehicle lineup today and the cutting-edge vehicles and mobility services of tomorrow.” </em></p> <p> </p> <p style="margin: 0cm 0cm 0pt;">GM’s Supplier of the Year award is reserved for suppliers who distinguish themselves by meeting performance metrics for quality, execution, innovation, and total enterprise cost. Award winners represent companies who provide products and services to General Motors in the areas of vehicle components, supply chain and logistics, customer care and aftersales, and indirect services. </p> <p> </p> <p style="margin: 0cm 0cm 0pt;">Jens Bjørn Andersen, said about the award:</p> <p> </p> <p style="margin: 0cm 0cm 0pt;"> “The fourth win of this award is a testament to the dedication of DSV’s work with GM’s supply chains around the world. We not only maintain a high level of services, but we keep looking to improve even further. It is a big achievement and something we are very proud of!”</p> <h2>Strengthening the GM supply chain</h2> <p>DSV organises GM's supply chains from suppliers in Europe, Africa, Middle East, Asia-Pacific, Indian subcontinent and South America to GM production facilities in North and South America, Asia, Australia and Europe. That involves road transport through Europe, consolidation, sea and air freight as well as supplier management. The operation is overseen by controlling offices in Bremen, Germany; Chicago, USA; Shanghai, China and Sao Paulo, Brazil.</p> <p><img width="960" height="320" alt="DSV was named a supplier of the year by General Motors " src=""></p> <p><span style="color: windowtext;"></span></p> <a href="/logistics-solutions/automotive-logistics" target="_self"></a> <h2 style="margin: 2pt 0cm 0pt;"></h2> <p><span><a href="" class="more-drop" target="_blank">Read more about DSV's automotive solutions</a></span></p> <p><span></span></p> <p><span><em></em></span></p> <h2 style="margin: 2pt 0cm 0pt;"></h2> <h2 style="margin: 2pt 0cm 0pt;"></h2> Wed, 02 May 2018 12:10:05 Z <p>Jens Bjørn Andersen, CEO:</p> <p> </p> <blockquote><span style="color: black;">DSV performed well in the first quarter of 2018 and delivered growth in both freight volumes and EBIT. Based on the good start to 2018 and overall positive market trends we increase the low end of the EBIT guidance range for the full-year and launch a new three-month share buyback programme of DKK 1.1 billion.</span></blockquote> <p> </p> <h2><span style="font-size: 16px;"></span></h2> <h2>Selected financial and operating data for the period 1 January - 31 March 2018</h2> <p> </p> <table width="0" style="width: 492.9pt;" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>(DKKm)</span></p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"> </p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"> </p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;" colspan="2"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>Q1 2018</span></p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;" colspan="2"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>Q1 2017</span></p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;" colspan="2"> <p style="margin: 0cm 0cm 0pt; text-align: right;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;" colspan="2"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Net revenue</span></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>18,380</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>18,223</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Gross profit</span></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>4,120</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>4,220</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Operating profit (EBIT) before special items</span></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>1,156</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>1,129</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><em><span>Operating margin</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><em><span>6.3</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><em><span>%</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><em><span>6.2</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><em><span>%</span></em></p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><em><span>Conversion ratio</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><em><span>28.1</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><em><span>%</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><em><span>26.8</span></em></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><em><span>%</span></em></p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Special items, costs</span></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>-</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>160</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Profit for the period</span></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>769</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>669</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Adjusted earnings for the period</span></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>786</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>809</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Adjusted free cash flow</span></p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>448</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="padding: 0.75pt 0cm 0.75pt 0.75pt; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>839</span></p> </td> <td valign="bottom" style="padding: 0.75pt 0.75pt 0.75pt 0cm; border: #000000; border-image: none; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> <tr> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"><span>Diluted adjusted earnings per share of DKK 1 for the period</span></p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"> </p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"> </p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt 0cm 0.75pt 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>4.2</span></p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt 0.75pt 0.75pt 0cm; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt 0cm 0.75pt 0.75pt; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt; text-align: right;"><span>4.3</span></p> </td> <td valign="bottom" style="border-width: 0px 0px 1pt; border-style: none none solid; border-color: #000000 #000000 black; padding: 0.75pt 0.75pt 0.75pt 0cm; text-align: left; background-color: transparent;"> <p style="margin: 0cm 0cm 0pt;"> </p> </td> </tr> </tbody> </table> <p><span style="color: black;"> </span></p> <p><span style="color: black;">The consolidated full-year outlook for 2018 previously announced is adjusted as follows:</span></p> <ul style="list-style-type: disc;"> <li style="margin: 0cm 0cm 0pt; color: black;"><span>Operating profit before special items is expected to be in the range of DKK 5,100-5,400 million (previously DKK 5,000-5,400 million).</span></li> <li style="margin: 0cm 0cm 0pt; color: black;"><span>Adjusted free cash flow is expected to approximate DKK 4,000 million (unchanged).</span></li> <li style="margin: 0cm 0cm 0pt; color: black;"><span>The effective tax rate is expected to be 23% (unchanged).</span></li> </ul> <p><span style="color: black;">A separate company announcement about the launch of a three-month share buyback programme of DKK 1,100 million will be issued today.</span></p> <p><span style="color: black;"></span></p> <p><a href="" class="more-drop" target="_blank">Full report available here</a> </p> Tue, 01 May 2018 07:48:00 Z <p>Track & Trace and <a href="">myDSV</a> are excellent tools for showing whether a shipment of, say, 5,000 T-shirts, is on its way to the customer. But as some shipments can contain up to 50 different purchase orders or stock items, shipped in different containers, tracking at shipment level only may not suffice. Then we need to go one layer deeper.</p> <p>What if one of the containers is delayed, undermining customer’s plans for a campaign the ensuing weekend? Or a specific container contains critical items that are on back-order? In this event, <a href="">DSV Purchase Order Management</a> provides visibility down to item level and makes it possible for the customer – or the DSV Flow Control – to take pre-emptive action, for example by giving higher priority to one container over another at the port of arrival. All to ensure that the required product availability is kept to support the production or sales plans.</p> <p>"DSV Purchase Order Management is relevant to customers in all sectors. The crucial aspect is that customers have to manage an incoming flow of goods to a manufacturing, storage or retail facility. They need to know that the order will arrive on time – neither too late nor too early – and with the quantity of items they ordered. It’s about organising a perfect order flow," explains Daniel Terbille, product owner and a member of the Global Commercial Organisation team.</p> <h2>Two solutions merged into one</h2> <p>Purchase Order Management is the result of a successful splicing of two previous order-management solutions at DSV and UTi respectively. </p> <p>DSV had just delivered a state-of-the-art in-house system called Electronic Distribution Centre (eDC), however still with a limited customer base. Whereas UTi had a sound customer base managed through global control tower operations, the underlying system platform itself needed upgrading. Combining the strengths of the two solutions gave DSV the opportunity to build a state-of-the-art set-up with clear product features and an easy-to-use on-boarding process.</p> <p>Within the Purchase Order Management solution, customers can select from one of three different modules, depending on their needs:</p> <p> • DSV Purchase Order Visibility: provides visibility at purchase order level by means of an online platform with event notifications;<br>  • DSV Purchase Order Control: provides full control over inventory in-transit by matching purchase orders and SKUs with actually shipped quantities;<br>  • DSV Purchase Order Manager: provides dynamic purchase order management with active interventions to ensure perfect order fulfilment</p> <p><em><img width="960" height="320" alt="DSV Flow Control centres" src=""> </em></p> <p><em>Three DSV Purchase Order Management flow control centres – in Manila, Shanghai and Warsaw – monitor the actual contents of customers’ shipments and notify customers of deviations and delays. When necessary, they can take pre-emptive action to secure perfect order fulfilment.  </em></p> <h2>Additional value added services</h2> <p>"It’s a great product that is beneficial to many DSV customers," says Carsten Trolle, President, Air & Sea, who continues: "And it allows us to offer a value added service that should also attract new customers to DSV, in addition to offering something unique in the market. Purchase Order Management is not a new product in itself, but the various levels we offer are, and the ease of use for customers is undoubtedly unique. We have already seen quite a bit of customer interest," he says. </p> <p>Michael D. Hansen, Chief Commercial Officer of Air & Sea and Managing Director of DSV Air &Sea in the United Kingdom, supplements him:</p> <p>"Exception alerting, bespoke reporting, online container delivery booking and EDI integration are just some of the features being used by our customers. For those with more complex purchase order and vendor management needs, we have regional teams dedicated to ensuring that suppliers are on-boarded and that data is accurate and up to date, so our customers always have a clear picture of where their orders are," he says, adding:</p> <p>"We regularly receive positive comments from our many customers now using our Purchase Order Management applications; they all comment that they like the look, feel and ease of use of the system." <br>  </p> <h2>A must-have</h2> <p>To Daniel Terbille, who is the product owner, it is essential that DSV – as one of the five biggest transport and logistics companies in the world – can offer its customers the enhanced visibility and delivery reliability provided by Purchase Order Management.</p> <p>"We need these value-added services to remain competitive. We are currently training the sales organisations, so they can bring the product with them to sales meetings and incorporate it into tendering processes"” says Daniel Terbille, who has organised a network of superusers throughout the organisation. "One of the unique selling points of our product is the low entry level, however. This means that small and medium-sized enterprises can also reap the benefits of getting closer to perfect order fulfilment."</p> <h2>Quickly pays for itself</h2> <p>The entry ticket to Purchase Order Management is having more than 150 shipments a year required to set up the entry-level service module called DSV Purchase Order Visibility. Benefits are a direct result of having the increased visibility and control. For example, customers save on their product inventory and storage costs by preventing early shipping by the supplier. Or customers can reduce the cost of non-performance caused by last minute rescheduling of sales and production plans due to unexpected deviations in product supply. So there are obvious benefits of the Purchase Order Management solution, particularly in supply chains where time is critical. These benefits directly appear on the bottom line, because not having clear visibility at product level of the actual incoming shipments comes with a cost.</p> <p><a href="" class="more-drop">Read more about DSV Purchase Order Management</a></p> Tue, 17 Apr 2018 11:15:49 Z <p>DSV was selected among 50 Belgian companies and invited to participate in an unusual and prestigious project together with the local customs authorities.</p> <p>The project is aimed at strengthening the Belgian customs authorities' cooperation with the industry through a better understanding of the companies' daily operations and vice versa.</p> <p>Just before year-end 2017, DSV and the Belgian customs authorities entered into a contract for mutual internships at each other's organisations. DSV customs officers switched places with Belgian customs officials to explore where we could learn from each other. Confidential information was exchanged and it goes without saying that the integrity all of the involved parties including our customers was protected.</p> <p>The pilot part of the project comprised only Authorised Economic Operators, usually referred to as AEO certified companies, as these have already been screened thoroughly and are acknowledged as reliable customs partners. DSV is AEO certified, in Belgium as well as a whole range of other countries (<a href="">see list</a>). </p> <h2>What did we learn?</h2> <p> <br> Together with three colleagues Yannick Morisse, Customs Manager at DSV Solutions in Ghent spent time at the local customs authorities' office and he has the following comments about the experience:</p> <p>"Almost immediately you realise how little you actually know about each other's work routines and processes. We wanted an insight in the way customs work but, simultaneously, we also wanted to provide customs with information about our own processes and the challenges we face on a daily basis." </p> <p>Yannick is head of a total of five customs departments in four different locations and he continues: "Together with customs, we looked at a number of challenges on both sides and our aim was to see if we could find solutions to some of the problems - and we were successful. The entire experience was most rewarding." </p> <h2>We reached our goal: improved mutual understanding</h2> <p> <br> "Usually we only see the administrative side of things and only part of the entire picture and as a result you do not always understand the implications a decision or a delayed reply has on the companies' side of the table," says Sarah Van Cotthem, Financial Expert at FPR Finance, Customs and Excise (FPR = Federal Public Service) and continues: "Now I have a much better insight and understanding of not only our own processes, but also the corresponding processes and challenges at the companies."</p> <p><img style="width: 960px; height: 320px;" alt="DSV Belgium - Yannick Morisse and Sarah Van Cotthem, FPR Finance, Customs and Excise" src="">  <br> <em>Yannick Morisse, DSV Solutions                                                        Sarah Van Cotthem, FPR Finance, Customs and Excise</em></p> <p><em></em></p> <p><strong>AEO = Authorised Economic Operator</strong></p> <p>The AEO concept is based on the customs-to-business partnership introduced by the World Customs Organisation (WCO). Traders who voluntarily meet a wide range of criteria work in close cooperation with customs authorities to assure the common objective of supply chain security and are entitled to enjoy benefits of being an AEO.</p> <p><a href="">Read more about AEO here</a></p> <p> </p> <p><strong>WCO = World Customs Organisation</strong></p> <p>The World Customs Organisation (WCO), is an independent intergovernmental body whose mission is to enhance the effectiveness and efficiency of customs administrations. The WCO represents 182 Customs administrations across the globe that process approximately 98% of world trade. </p> <p><a href="">Read more about WCO here</a> </p> <p> </p> <p><a href="" class="more-drop">Learn more about DSV</a></p> Wed, 11 Apr 2018 12:59:06 Z <p>Our presence in Ukraine has been extended with a new office in Kharkiv, the second-largest city in Ukraine, which is located at the banks of three rivers: the Kharkiv, the Lopan and the Udy.  </p> <p>Together with the offices in Kiev, Odessa and Lviv, we now have a total of four offices in Ukraine.</p> <h2>Contact details</h2> <p>DSV Logistics<br> of.6, 7/9 Svobody str.<br> 61000, Kharkiv<br> Ukraine</p> <p>Tel.: +38 067 356 93 06</p> <p>Email: <a href="mailto:"></a></p> <p><a href="" class="more-drop">Read more about what DSV in Ukraine can offer</a></p> Tue, 10 Apr 2018 08:10:51 Z <p><em>Chemours and DSV representatives at the ribbon cutting event.</em></p> <p>Chemours' new distribution centre in DeLisle, Missisippi is more than five times the size of an NFL football field and the 300,000 sq. ft. facility is used for storage and distribution of titanium dioxide. And it is the most recent addition to the DSV - Chemours cooperation.</p> <h2>No small feat</h2> <p>The DSV project team defined goals and success criteria, developed a project management plan and broke it into smaller tasks to ensure that all stages of the project were successfully completed on time. The plan included evaluation of the facility layout, custom fitting of the interior in the newly built facility, IT system implementation and, finally, inventory relocation from the three former warehouses into the new facility.  </p> <p><img width="960" height="320" alt="Titanium dioxide at Chemours DeLisle, MS, USA warehouse 2018" src=""><br> <em>Pallets with titanium dioxide in Chemours' new facility</em></p> <p>Thanks to our project team's knowledge, professionalism and business understanding the project was successfully completed in less than two months and to our customer's satisfaction. With this project we further solidified our long-term relationship with Chemours, which began in year 2000. </p> <p><a href="" class="more-drop">Read more about DSV's logistics solutions</a></p> Fri, 06 Apr 2018 11:28:00 Z <p style="margin: 0cm 0cm 8pt;">Efficiency is a focus point in DSV, and IT is a big enabler for efficiency. Executive Vice President of Global IT Jesper Riis explains:</p> <p> </p> <p style="margin: 0cm 0cm 8pt;"><em>“To be able to constantly develop and increase our efficiency, we need to strengthen our IT competences. New technologies like Internet of Things for live tracking is coming our way, and it’s imperative that we have a strong IT infrastructure in order to successfully integrate new technologies and developments”, </em>he says and adds<em> “IT in DSV is a land of opportunities -  there’s always a new level of digitisation to reach for us. We are looking for employees, who want to join the exciting digitisation journey DSV has embarked on”.<span> </span></em></p> <span></span><em><strong></strong></em> <h2>Workplace with ambitions</h2> <p style="margin: 0cm 0cm 8pt;">To create awareness of DSV’s great career opportunities in IT, DSV has started to extend recruiting efforts.  </p> <p>Recently, employees from Global IT in Headquarters participated at a career fair at The Technical University of Denmark, where more than 10,000 people came to learn about potential employers. Jesper Hother Sørensen, Enterprise Architect in Enterprise Architecture, IT Governance told the interested participants:</p> <p style="margin: 0cm 0cm 8pt;"><em>“The most interesting thing about working in DSV within my field is the size and the ambitions of the business. Acquisitions is part of our growth strategy, and that sets high scalability requirements for our infrastructure and core business systems. We continuously work to optimise our infrastructure and response times around the globe for 45,000 employees spread across more than 80 countries, and that is quite challenging at times”, </em>he said and continued:   </p> <em></em> <p><em>“Even though DSV is an ambitious company, there is always room for improvement and we really make an effort to make the great ideas happen. We’re 1400 employees in IT worldwide, which means that we have career opportunities in almost every area of IT within DSV.”</em></p> <p style="margin: 0cm 0cm 8pt;">DSV’s first industrial PhD, Franziska Schorr, Organisational Development & Communication, Global IT, also participated in the fair to give students and recent graduates a perspective on the possibilities within IT in DSV:  </p> <p style="margin: 0cm 0cm 8pt;">“<em>DSV is really eager to improve and that means everything is moving fast. I started as an industrial PhD five months ago, and my colleagues are very open to new ideas – as long as you are well-prepared and have strong arguments in place. That really just means you need to work hard for what you want to achieve. I depend on my colleagues’ time to succeed with my PhD, and I’m so positively surprised by how easy-going and willing to dedicate time to my project everyone is!”</em></p> <em></em> <p><img width="960" height="320" alt="DSV attends career fair to attract IT professionals " src=""> <em>Picture: Christian Nilaus, Senior Manager, Europe, Road IT and Thomas Petersen, Senior Manager in IT Technology Innovation & Transparency talked to many prospects during the fair. </em></p> <strong></strong> <h2>Global business, global talent</h2> <p style="margin: 0cm 0cm 8pt;"><span>Being a global business, DSV needs talent from around the world. Global IT is spread across the world and amongst other places Global IT has a competence centre in Warsaw, Poland with more than 300 people employed. Since February 2017, the competence centre has grown by around 100 employees. </span></p> <p style="margin: 0cm 0cm 8pt;">Employer Branding Specialist, Agata Szacka, says about HR in Poland’s recruiting efforts: </p> <p>“<em>We’re recruiting intensively here in Poland to follow suit with the business’ growth and development, specifically within IT and finance. It’s both for the organic growth and the increased amount of shared services handled in our Shared Service Centre, but it’s also for new developments within our business areas, like Robotics. I think it’s safe to say that joining DSV’s journey will not be dull</em>!”</p> <p><a href="" class="more-drop" target="_blank">Click to visit DSV's career site and see current vacancies </a></p> Tue, 03 Apr 2018 12:06:00 Z <p>More than 400 tonnes of lobster are boxed and dispatched from DSV in Halifax throughout December. Ready for Christmas feasts and New Year’s Eve dinners – during boom times, mind you. Because lobsters are left in peace when consumers feel the pinch.</p> <p>Lobster is a luxury dish, and, like other luxury items, it is easily replaced by an alternative, such as shrimp, crudités, etc., when money is tight. This enables Bryan Flinn, Branch Manager, DSV Halifax, to follow world financial trends from DSV Canada’s easternmost office in Nova Scotia, right on the Atlantic Ocean. Bryan is one of four employees supplying Europe and Asia with these blue-black crustaceans, packed live in polystyrene boxes along with frozen gel icepacks to keep the lobsters cold. And when the world economy is booming, so is Halifax, which is right in the midst of its busiest season of the year. As far as current demand dictates, Bryan does not foresee any signs of financial instability in the immediate future.  </p> <p>"Since live lobster tends to be a luxury item, a rising or falling demand for the crustacean is one of the earliest signs of financial change," says Bryan Flinn, who has had almost 27 years in which to refine his economic theories, first at ABX and then DSV.</p> <p>If lobster exports are sluggish, DSV Halifax takes comfort in having other products on its shelves too. Exports of Atlantic bluefin tuna are another fresh-product speciality, which usually end up on Japanese chopping boards no more than 72 hours after being pulled up from the clean, cold waters of the Atlantic. The fish weigh between 100 and 400 kg and most are sold at auctions throughout Japan. </p> <h2>Two hours can make all the difference</h2> <p>Like tuna exports, the handling of live, freshly-caught lobsters is a just-in-time operation where “two hours make all the difference”. Once they are caught, lobsters are stored in a dormant state of sorts, induced by placing the lobster in artificial salt-water basins where the water temperature is strictly controlled. Under these conditions, lobsters do not require feeding and burn a minimum of energy – just as they would in the wild during colder winter months. When the time comes to transport them, they are removed from their basins and continue their journey in specially-designed polystyrene boxes. This is when it becomes crucial for operations to run like clockwork:</p> <p>"This is the ultimate just-in-time operation, because although the lobsters are packed in cooling boxes, they cannot endure hours of waiting just because we missed the pick-up upon arrival at an airport. For instance, if we land in Brussels at 1 am then it’s perfect. But at 3 am we’ll have missed the next distribution step, and we’ve got a significant problem on our hands. Those two hours can make all the difference," says Bryan Flinn. </p> <p>Supplying the rest of the world with live lobster and fresh fish is a unique discipline, but it is not all that DSV Halifax handles. They are a full-service office handling various other commodities such as textiles, simulators, fur shipments, machine parts, electronic equipment, etc.</p> <p>"We have had some of the same customers for more than 20 years, but each day can be different and each season poses new and varying challenges. For employees new to the perishable business, the first year can be a steep learning curve. Organised, intelligent and quick-thinking employees who thrive under the pressure to perform each and every day excel in this industry. To that end, we are looking for self-motivated employees with the drive to be successful and the determination to further grow the business. This is an industry where an individual with the right mindset can have a huge impact. These will be the qualities required in my eventual successor."</p> <p><a href="" class="more-drop">Read more about DSV air freight</a></p> <p> </p> Tue, 20 Mar 2018 11:50:31 Z <p>With the merger of UTi in 2016, new opportunities emerged for DSV in the cross-border trade between US and Mexico. The new DSV facilities in Laredo and Pharr are located a few miles from the Mexican border with only 3 ½ hour drive between them </p> <h3>A DSV vitamin injection</h3> <p>David Peng, President, DSV Road, is enthusiastic about the move:<br> <br> “The old facility in Laredo was over 40 years old and quite run down. Moving into a brand new facility with 50,000 sq. of warehouse and a modern office with new furniture is a way to “reset” our presence in the region – a much needed vitamin injection. The two offices will also host some new colleagues. We are fortunate that Branch Manager, Janus Junker, has agreed to move to Laredo from Memphis to help get the engines started and activate our cross-border growth strategy”.</p> <h3>Expanding the business</h3> <p>Being present at the border allows us to expand the business. Mexico is the third largest trading partner for the USA after Canada and China. Five million trucks cross the border every year with three million trucks going through Laredo.</p> <p>David Peng says: <br> “We have not taken proper advantage of our presence at the border, but now is the time to focus and benefit from the regions’ growth potential.  All three DSV divisions – Air & Sea, Road and Solutions – are active on the border, which means we can cross-sell and create high-level solutions. We are planning on consolidating the Air Sea and Road volumes by establishing new lanes with regularly scheduled departures from the Midwest and LA to Laredo/Pharr and Mexico. This will greatly strengthen our service offerings to the automotive and other industries.</p> <p><img alt="" style="width: 960px; height: 320px;" src=""><br> <em>Happy employees outside the new office in Laredo and the new warehouse space. </em> </p> <h3>A motivating factor</h3> <p>On 26 February, the employees are moving into the new facility in Laredo. The new facility in Laredo was built in 2016 and consists of 3,000 sq. of office space and 47,000 sqm. of warehousing and cross-docking space. </p> <p>In Pharr, the employees moved into the new 157,000 sq. office and warehouse on 2 January.<strong> <a href="" target="_blank">Read more about the Pharr facility here.</a></strong></p> <p>“I hope that moving into the new and modern facilities and having new colleagues join the branches will be a real motivating factor for our employees in both Laredo and Pharr,” David Peng finishes.</p> <p><strong>How to find us:<br> <br> </strong>DSV Air & Sea Inc. & DSV Road Inc.<br> 8310 W. Bob Bullock Suite A, Laredo, TX  78045<br> Tel. (956) 723-4343</p> <p>DSV Air & Sea Inc. & DSV Solutions<br> 10700 Matador Drive, Suite 100, Pharr TX 78577<br>  Tel. (281) 892-2823</p> <p> </p> Mon, 12 Mar 2018 11:37:27 Z <p style="margin: 0cm 0cm 8pt;"><span>The Annual General Meeting took place at Headquarters in <span class="RadEWrongWord" id="RadESpellError_0">Hedehusene</span> on 8 March. Around 200 people attended in person, and the meeting went off in just under an hour and a half.  All agenda items were quickly resolved and approved unanimously.</span></p> <p style="margin: 0cm 0cm 8pt;"><span style="text-decoration: underline;"><a href="" target="_blank">Read the meeting minutes here</a>. </span></p> <h2><span>A positive atmosphere</span></h2> <p style="margin: 0cm 0cm 8pt;"><span>Both the Board of Directors and the Executive Board reported on the company’s activities in 2017. </span></p> <p style="margin: 0cm 0cm 8pt;"><span>Chairman of the Board of Directors, <span class="RadEWrongWord" id="RadESpellError_2">Kurt</span> <span class="RadEWrongWord" id="RadESpellError_3">Larsen</span>, gave a positive report. He commended the efforts of all employees, freight forwarders as well as top management, in enabling DSV’s continued growth. <br> <br> The shareholders contributed to the positive atmosphere  and complimented the good results during the meeting as well. </span></p> <h2>“We kept our word”</h2> <p style="margin: 0cm 0cm 8pt;"><span>This meeting marked the tenth time CEO, <span class="RadEWrongWord" id="RadESpellError_6">Jens</span> <span class="RadEWrongWord" id="RadESpellError_7">Bjørn</span> Andersen was able to take the stand and report the annual results: </span></p> <blockquote>“This is certainly not the worst year to tell you all about DSV’s results...  When we acquired <span class="RadEWrongWord" id="RadESpellError_8">UTi</span>, we wanted to achieve global synergies and improve our results. I’m happy to say that we kept our word, and we were able to achieve those synergies and deliver a strong result in 2017.”</blockquote>  <p style="margin: 0cm 0cm 8pt;"><span></span></p> <p style="margin: 0cm 0cm 8pt;"><span> Following Kurt Larsen and Jens Bjørn Andersen, Group CFO, Jens H. Lund also took the stand and supported their reports with an account of the financial results. </span></p> <p style="margin: 0cm 0cm 8pt;"><span></span></p> <p style="margin: 0cm 0cm 8pt;"><span>The attending shareholders were bid goodbye after a short Q&A. </span></p> <p style="margin: 0cm 0cm 8pt;"><span> </span></p> <p style="margin: 0cm 0cm 8pt;"><span style="text-decoration: underline;"><a href="" class="more-drop" target="_blank">Find more financial information about DSV at our investor site</a></span></p> Fri, 09 Mar 2018 18:21:45 Z <div>We believe that a balanced workforce with equal access and opportunities for anyone who decides to join our company is crucial to our success as a business and contributes to ensuring a good working environment.<br> <br> Our focus is reflected in our employee statistics, as we reached the most balanced gender ratio yet in 2017, with 39% female employees and 61% male employees. This is significant considering that freight forwarding traditionally has been a male dominated line of work. This International Women’s Day, we are celebrating all the women who work in DSV.<br> <br> Below we highlight some of our talented female employees and their experiences in DSV. <br> <br> </div> <h2> </h2> <h4>Exciting times ahead</h4> <div> <strong><br> Tina Larsen, General Manager, DSV Air & Sea, USA</strong><br> <br> I have worked with transport and logistics since 1989, and I was one of the first women to have a career in the industry. <br> <br> When I got promoted to assistant branch manager in 2003, there was not really a lot of women in managing roles within DSV USA. That has certainly changed. In most of the US offices we have women in managing roles, and in the LA office 3 out of 4 managers are women today. <br> <br> DSV is a very dynamic company and a somewhat young organization. I am very proud to be working for a company which is doing so well – both locally in the US as well as globally. In the US, there are so many uncharted opportunities for growth and development in all three divisions and I really see exiting times ahead for DSV and the employees working here. <br> <br> </div> <h4> <img alt="" width="960" height="320" src=""></h4> <h3> Progress on a personal and professional level</h3> <br> <strong>Fang Xie, Managing Director, DSV Solutions, Singapore</strong> <p> My journey in DSV has been fantastic. I have been managing 110 fulltime employees and 30 part-time employees since April 2016. I enjoy my leadership role and motivating my employees to perform their best. <br> <br> What I appreciate is how results-oriented DSV is as a company and how we operate quite de-centralized and close to the market with local teams driving the company forward. DSV’s culture is down-to-earth, even among the executive management whenever they come down here to visit us. <br> <br> I also value my continuous progress on a personal level in DSV, as well as being part of the constant organisational improvements. After I was appointed Managing Director, I promised myself to do a better job today than yesterday – financially and operationally. I look forward to many more productive years in DSV.</p> <h4>In an international environment</h4> <p><strong> Esther Voogd, Senior Director, Strategic Projects Solutions Global<br> </strong><br> I am in my third role in DSV in six years, which really characterizes how it is to work in DSV. You are able to evolve and grow as much as you desire as long as you perform and provide results. That is why I am such a good fit for DSV – it is a highly result-driven company - and so am I.<br> <br> I always wanted to work in an international environment and role, so that was my end-goal when I began working at DSV in 2011. My first role in DSV was not international but already after a year and a half, I got the opportunity to change jobs within the company. I raised my hand and grabbed all the opportunities I could to obtain more competencies and skills, which in the end led me to be head of a global program in DSV. <br> <br> There are many opportunities for growth and evolvement in DSV for both men and women.</p> <br> <div> <div>Learn more at <a href="%20" target="_blank"><strong>DSV Careers </strong></a>or follow us on<strong> <a href="" target="_blank">LinkedIn </a></strong>to get the latest job openings in DSV. </div> <div> </div> </div> Thu, 08 Mar 2018 09:51:00 Z <em>Photo from left: Group CCO René Falch Olesen with Sigal Mannheim-Katzovich (MD, DSV Israel) and President of PCPI Chemi Peres. </em> <p>The future belongs to the innovators, the first-movers with a great idea and the potential to conquer the world. DSV wants to be by their side as transport and logistics partner – helping them develop by ensuring a high-performing and scalable supply chain from the get-go.</p> <p>DSV Start-Up is a new service that will be launched from Israel. In time, based on the initial experience and learnings from the Israeli "pilot", the service will grow to become a global DSV service with specialised DSV Small-Medium-Business (SMB) teams operating from global innovation hubs.</p> <h2>Value proposition</h2> <p> Many times, start-up companies fail, because the supply chain and distribution of their great new products is not given proper attention. DSV will be the first transport and logistics company to offer a tailored start-up logistics service. </p> <p>The idea is to help them grow and, as they grow, become their logistics partner of choice. Much like we have done in the past on a more ad hoc/local basis. Basically, we want to help and secure more start-ups like <a href="" target="_blank">Rawbite</a>, but managed from a central function, which will also offer Control Tower services. </p> <h2>Partnering with the Peres Center for Peace and Innovation (PCPI)</h2> <p> The DSV SMB team in Israel has been targeting start-ups for a couple of years and working on establishing a more strategic approach. Things really started to move after attending the Innovation & Start-ups conference in Tel Aviv 13 September 2017. Here, they met Chemi Peres who is the President of <a href="" target="_blank">the Peres Center for Peace and Innovation (PCPI)</a>. And the first talks of a partnership began...</p> <p>As of 15 February, DSV and the PCPI became official partners in the DSV Start-Up venture. The PCPI will assist and guide DSV in their search for the right high potential start-up companies, so-called unicorns. And DSV will then try to negotiate an exclusive transport and logistics supplier deal. </p> <h3>Why start up in Israel?</h3> <p> Israel is among the most innovative countries in the world with +4% of the GDP spent on R&D activities and a large concentration of start-up companies, especially within Hi-Tech. Tel Aviv is second only to Silicon Valley as innovation/start-up hub. </p> <p> <iframe width="960" height="540" id="widget2" src="" frameborder="0" allow="autoplay; encrypted-media"></iframe></p><p><em>Want to learn more? Watch this video about Israel the start-up nation (2:52 min). </em></p> <h3>About PCPI</h3> <p> Former Israel President Shimon Peres established the Peres Center for Peace and Innovation in Jaffa/Tel Aviv. The centre helps to identify start-up companies, carries out lobby activities and facilitates the connection to the right partners in order to sell and deliver their products to market.  </p> Wed, 07 Mar 2018 07:23:07 Z <p>China is capable of doing everything itself – and it wants to, too. The rapidly growing middle class is increasingly demanding quality Chinese products, and to DSV China, this means that a steadily increasing share of the business both begins and ends with Asia. </p> <p>"This is particularly what we're focused on: intra-Asian trade," explains Jakob Jeppesen, Executive Vice President, DSV Hong Kong, who, together with Claus Thomsen, Executive Vice President, Shanghai, share responsibility for the region's countries. With more than one-quarter of turnover generated by intra-country trade, DSV currently has employees whose only job is to work on intra-Asian commerce lanes. </p> <p>"Activities have increased more than 500% over the past five years," says Claus Thomsen, who, together with Jakob Jeppesen and Guillaume Burette, APAC Executive Vice President for DSV Solutions, hosted DSV's board of directors for a four-day visit to Hong Kong and Shanghai. During their visit, the board members gained a deeper appreciation of the sweeping changes which the region has undergone in recent years. And of the developments that have taken place in DSV, not least after the network was enlarged by the takeover of UTi: "Whereas we used to mainly assist the network by managing the business that came in from overseas, now we manage it out here by ourselves. This is a very big difference," Claus Thomsen says.</p> <h2>Enthusiasm and joy</h2> <p>Chairman of the board Kurt Larsen has visited the region several times, but China came to the forefront of the DSV world in earnest when DSV took over DFDS Dan Transport in 2000. Back then, the profits generated by the Asian offices were more modest: 40 to 50 times lower than today, and this trend is reflected on the faces encountered by DSV's board:</p> <p>"We were met with great enthusiasm and joy by the Chinese employees," says Kurt Larsen, who was impressed by the progress he detected, to put it mildly. Not only at DSV but in the big Chinese cities as well. "They've changed enormously. In China we experience a level of ambition – among the whole population – that outdoes everything we're accustomed to in our part of the world," Kurt Larsen adds. He was particularly impressed by the edifices both in the cities and at the world's biggest container port situated in Shanghai, and which was connected to the mainland by the longest bridge in the world – until 2008 that is. </p> <p>"This bridge is more than 32 kilometres long, and it was built in just three years. It simply doesn't seem possible!" Kurt Larsen says.</p> <p>Today, Donghai Bridge has fallen further down the list of longest bridges in the world, replaced by other gigantic Chinese building projects, connecting the country in new and time-saving ways for the benefit of the constantly growing road and rail traffic.</p> <p><img style="width: 960px; height: 320px;" alt="DSV Board of Directors in China" src=""> </p> <p><em>The board members visited Shanghai Urban Planning Exhibition Centre together with members of local and regional managements. In the picture, from left </em><em>to right: Thomas Plenborg, Claus Thomsen, Jacob Jeppesen, Birgit W. Nørgaard, Kurt K. Larsen, official from Shanghai Urban Planning Exhibitions Center, Annette Sadolin, Jørgen Møller, Robert S. Kledal, Henry Cao.</em></p> <h2>Listen to China</h2> <p>"We have to be more careful listeners in terms of what's happening in Asia," says Robert Kledal, DSV board member. Robert no longer thinks that keeping an eye on London, Hamburg and New York is sufficient when developing new solutions for the transport and logistics industry.</p> <p>"My 76-year-old Chinese mother-in-law is much better at handling digital solutions than my own mother, because they take a completely different approach to all this out here," Robert explains. His wife is Chinese and he has been living in China for 15 years. "The average office employee is 26 years old, and these people grew up in a digital age. So, they take these tools to work with them where they <br> expect the solutions to be just as digitised" says Robert, backed up by the cold, hard facts: Digital (payment) solutions are more widespread in China than in any other country in the world, and online commerce has gradually outpaced the physical retail trade in China; everyone shops online in an e-commerce economy that is setting new records every day.</p> <p>"Our job is to make sure that DSV is still excelling in three to five years, and in this respect we have to admit that China is leading the digital world. We get our inspiration from our customers out here; their demands far outpace the demand we see in Europe," he says.</p> <h2>Sustainable development</h2> <p>Thomas Plenborg, Vice Chairman of DSV's board of directors, also noted the far-sightedness typifying China's infrastructure, not least in terms of urban planning. The board gained insight into this during a visit to the city mayor's office.</p> <p>"It's obvious how they are increasingly incorporating sustainability into their solutions," he says, mentioning a new urban area in Shanghai's port terminal, which is exclusively powered by offshore wind turbines.</p> <p>"It was impressive to see how the planning of entire urban areas integrates and includes green areas, wind turbines and the supply grid. Far above the standard we see in Denmark and also far better than the standard we had imagined there would be in China," Thomas says. He sees great potential for DSV to grow in Asia, both in terms of exports but also from intra-Asian trade. Provided that there are ongoing investments in IT:</p> <h2>Expert management</h2> <p>"They have made great strides here in Asia and it confirms the fact that we need to be prepared both in terms of IT and digital solutions and be willing to continue investing to keep up with developments," he says. Birgit Nørgaard of DSV's board agrees, as she felt "humbled" by seeing the speed of development in China compared to the West.</p> <p>"All of us were very pleased to see an exceptionally competent management in each division out here, because things are moving very fast; the Chinese have an impressive willingness to change, and as a result they've skipped a few e-commerce steps," says Birgit Nørgaard, who especially noticed the region's increased spending power: </p> <p>"Imports and exports are more balanced, which is driven by rising Chinese consumption. This largely targets Chinese products, because we are also experiencing a nationalistic atmosphere where is it very fashionable to buy Chinese products. But there are also tonnes of shops selling Western luxury goods, which are still immensely popular, and it is especially here where we have to win business," Birgit says. In this context, she singles out a visit to a dust-free, temperature-controlled warehouse in Hong Kong, from where more than 45,000 individually produced bridal gowns are distributed to customers in Asia, the US and Canada each year. </p> <p>The operation involves all divisions, not least Solutions, which provides a wide range of value-added services, including ironing, mending and inspection of the gowns. </p> <p>It is this very type of business – i.e. where we can exploit our full range of services – that we must stay on the lookout for," Birgit Nørgaard says.</p> <p>Jørgen Møller, board member, DSV:</p> <p>"We acquired an entirely new appreciation of the size of our Asian organisation which, after the UTi integration, has been enlarged to include many highly qualified managers and staff, who fit in well with our organisation and culture. It is difficult to outrival their enthusiasm." Jørgen has great expectations of the region's future growth:<br>  <br> "Now we're the right size to get our slice of future growth, not least the intra-Asian growth, which is currently the fastest-growing trade lane in the world," he says.</p> <p><a class="more-drop" href="">Read more about DSV</a></p> Mon, 12 Feb 2018 13:37:00 Z <blockquote> <p>2017 was a record year for DSV with performance beyond expectation. After a strong Q4 2017, we are able to report full-year earnings for 2017 at the high end of our latest outlook and a very strong cash flow. With the UTi integration well behind us, we will now focus on developing DSV, and for 2018 we expect up to 11% growth in earnings. M&A remains on our agenda, and we will continue to look for relevant opportunities - Jens Bjørn Andersen, CEO.</p> </blockquote> <p> </p> <h2>Selected financial highlights for 2017 (1 January - 31 December 2017)</h2> <p style="margin: 0cm 0cm 8pt;"><span><strong></strong></span> </p> <div class="ndq-table-responsive"> <table width="851" class="gnw_table" style="width: 851px; height: 366px;" cellspacing="0" cellpadding="3"> <tbody> <tr> <td align="left" class="gnw_uline" style="width: 238px; text-align: left;"><span><strong>DKK mio.)</strong></span></td> <td align="right" class="gnw_uline" style="width: 0px; text-align: left;"><strong>Q4<span> 2017</span></strong></td> <td align="right" class="gnw_uline" style="width: 85px; text-align: left;"><strong>Q4<span> 2016</span></strong></td> <td align="right" class="gnw_uline" style="width: 84px; text-align: left;"><strong> Y<span>TD 2017</span></strong></td> <td align="right" class="gnw_uline" style="width: 0px; text-align: left;"><strong> Y<span>TD 2016</span></strong></td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span>Net revenue</span></td> <td align="right" style="text-align: left; white-space: nowrap;"><span>19,019</span></td> <td align="right" style="width: 85px; text-align: left; white-space: nowrap;"><span>17,617 </span></td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"><span>74,901 </span></td> <td align="right" style="text-align: left; white-space: nowrap;"><span>67,747 </span></td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span>Gross profit</span></td> <td align="right" style="text-align: left; white-space: nowrap;"><span>4,054 </span></td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"> 3,998</td> <td align="right" style="text-align: left; white-space: nowrap;"> 16,605</td> <td align="right" style="text-align: left; white-space: nowrap;"> 15,838</td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span>Operating profit before special items</span></td> <td align="right" style="text-align: left; white-space: nowrap;"><span>1,196</span></td> <td align="right" style="width: 85px; text-align: left; white-space: nowrap;"> 929</td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;">4,878</td> <td align="right" style="text-align: left; white-space: nowrap;">3,475</td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><em><span>Operating margin</span></em></td> <td align="right" style="text-align: left; white-space: nowrap;">6.3%</td> <td align="right" style="width: 85px; text-align: left; white-space: nowrap;"> 5.3%</td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;">6.5%</td> <td align="right" style="text-align: left; white-space: nowrap;"> 5.1%</td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><em><span>Conversion ratio</span></em></td> <td align="right" style="text-align: left; white-space: nowrap;">29.5%</td> <td align="right" style="width: 85px; text-align: left; white-space: nowrap;"> 23.2%</td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"> 29.4%</td> <td align="right" style="text-align: left; white-space: nowrap;"> 21.9%</td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span>Adjusted earnings</span></td> <td align="right" style="text-align: left;"></td> <td align="right" style="width: 85px; text-align: left;"></td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"><span>3,484</span></td> <td align="right" style="text-align: left; white-space: nowrap;"> 2,506</td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span>Adjusted free cash flow</span></td> <td align="right" style="text-align: left;"></td> <td align="right" style="width: 85px; text-align: left;"></td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"><span>4,835</span></td> <td align="right" style="text-align: left; white-space: nowrap;">1,838</td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span>Diluted adjusted earnings per share of DKK 1</span></td> <td align="right" style="text-align: left;"></td> <td align="right" style="width: 85px; text-align: left;"></td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"><span>18.40</span></td> <td align="right" style="text-align: left; white-space: nowrap;">13.40</td> </tr> <tr> <td align="left" class="gnw_uline" style="width: 238px; text-align: left;"> <p><span>Proposed dividend per share (DKK)</span><span><br> </span></p> </td> <td align="right" class="gnw_uline" style="width: 0px; text-align: left;"></td> <td align="right" class="gnw_uline" style="width: 85px; text-align: left;"></td> <td align="right" class="gnw_uline" style="width: 84px; text-align: left; white-space: nowrap;"><span>2.00</span></td> <td align="right" class="gnw_uline" style="width: 0px; text-align: left; white-space: nowrap;"><span>1.80</span></td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;" colspan="3"><span><strong>Operating profit before special items</strong></span><br> </td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"></td> <td align="right" style="text-align: left; white-space: nowrap;"></td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span> Air & Sea</span></td> <td align="right" style="text-align: left; white-space: nowrap;">789</td> <td align="right" style="width: 85px; text-align: left; white-space: nowrap;"> 569</td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"> 3,225</td> <td align="right" style="text-align: left; white-space: nowrap;"> 2,143</td> </tr> <tr> <td align="left" style="width: 238px; text-align: left;"><span> Road</span></td> <td align="right" style="text-align: left; white-space: nowrap;"><span>231</span></td> <td align="right" style="width: 85px; text-align: left; white-space: nowrap;"> 230</td> <td align="right" style="width: 84px; text-align: left; white-space: nowrap;"><span>1,201</span></td> <td align="right" style="text-align: left; white-space: nowrap;">1,049</td> </tr> <tr> <td align="left" class="gnw_uline" style="width: 238px; text-align: left;"><span> Solutions</span></td> <td align="right" class="gnw_uline" style="width: 0px; text-align: left; white-space: nowrap;"><span>185</span></td> <td align="right" class="gnw_uline" style="width: 85px; text-align: left; white-space: nowrap;"> 142</td> <td align="right" class="gnw_uline" style="width: 84px; text-align: left; white-space: nowrap;"><span>494</span></td> <td align="right" class="gnw_uline" style="width: 0px; text-align: left; white-space: nowrap;">384</td> </tr> </tbody> </table> </div> <h3>Q4 2017 results</h3> <span>For Q4 2017, net revenue increased by 8.0% and amounted to DKK 19,019 million (Q4 2016: DKK 17,617 million). Adjusted for currency translation effects, growth came to 11.6%, driven by increasing freight volumes in all DSV's business areas. In addition, average freight rates and fuel prices were higher than in Q4 2016. </span> <p><span>Freight volume growth for the quarter was 10% for air freight, 4% for sea freight and 5% for road transport. </span></p> <p><span>For Q4 2017, gross profit came to DKK 4,054 million (Q4 2016: DKK 3,998 million). Adjusted for currency translation effects, growth came to 4.8%.  </span></p> <p><span>Operating profit before special items was up by 28.7% to DKK 1,196 million for Q4 2017 (Q4 2016: DKK 929 million). Adjusted for currency translation effects, growth came to 33.6%, mainly driven by the Air & Sea and Solutions divisions.   </span></p> <h3>Dividend</h3> <span>Based on the financial results for the year, the Board of Directors proposes ordinary dividends of DKK 2.00 per share for 2017 (2016: DKK 1.80 per share).  </span> <h2>Outlook for 2018</h2> <ul> <li><span>Operating profit before special items is expected to be in the range of DKK 5,000-5,400 million</span></li> <li><span>The effective tax rate of the Group is expected to be approximately 23%</span></li> <li><span>Adjusted free cash flow is expected to be approximately DKK 4,000 million.</span> <span>The expected cash flow for 2018 is lower than in 2017 in spite of the expected increase in operating profit. This is mainly due to the improvement in net working capital which had a positive cash flow impact in 2017.</span></li> </ul> <p><a href="" class="more-drop">Full report available here </a></p> <p style="margin: 0cm 0cm 8pt;"><span></span></p> Thu, 08 Feb 2018 12:53:00 Z <p>In this issue of Moves, focus is on insight in the supply chain, e-commerce and Red Cross | Red Crescent, DSV's international humanitarian aid partner.</p> <p>Read more in our current issue of Moves:</p> <ul> <li>Canada, the world's second-largest country, in top form (p. 8)</li> <li>Lobster makes the long haul (p. 11)</li> <li>Total insight into the supply chain (p. 14)</li> <li>E-commerce creates change (p. 18)</li> <li>DSV and Danish Red Cross together in Malawi (p. 22)</li> </ul> <p><a href="" class="more-drop">Read the February edition</a></p> Thu, 08 Feb 2018 08:34:33 Z <p style="margin: 0cm 0cm 8pt;"><span>DSV’s <span class="RadEWrongWord" id="RadESpellError_0">CSR</span> efforts are anchored within the framework of UN’s Global Compact, and we continuously track our performance on the targets we have set.  </span></p> <p style="margin: 0cm 0cm 8pt;"><span>In 2017, we collaborated with customers and subcontractors to increase energy efficiency, 3200 managers completed Code of Conduct training, we worked to ensure an even better and safer place to work, and we have been able to help and provide support in a number of ways for Red Cross | Red Crescent, our primary humanitarian aid partner - to mention just a snippet. </span></p> <blockquote>“It makes me proud to see that our focus and efforts are worthwhile. The acquisition of <span class="RadEWrongWord" id="RadESpellError_3">UTi</span> in 2016 expanded our global presence. We nearly doubled our number of employees and increased our activities in all divisions. Yet, we have been able to keep improving our results across all focus areas.” - Jens Bjørn Andersen, CEO</blockquote> <p> </p> <p style="margin: 0cm 0cm 8pt;"><span></span></p> <p style="margin: 0cm 0cm 8pt;"><strong><span><a href="" class="more-drop" target="_blank">Click here to read the full report</a></span></strong></p> <p style="margin: 0cm 0cm 8pt;"> </p> <p style="margin: 0cm 0cm 8pt;"><strong><br> </strong></p> Tue, 06 Feb 2018 23:00:00 Z <p>Buffalo, N.Y. is considered a central part of the North America trade corridor. With our country head office office in Newark, N.J. and locations in Canada just across the border, Buffalo is a natural step towards offering our customers a northern border customs brokerage and logistics option. </p> <p>"While trends in the logistics industry seem to be moving towards centralisation and remote filing, DSV is focused on customer service including local proximity which is the reason for opening our new office in Buffalo. The reach of DSV is global, yet our presence is local," explains John Rodriguez, DSV Commercial Director North America CHB<sup></sup>.</p> <p>In addition to the usual range of transport and logistics services we provide, our Buffalo location offers a full customs brokerage clearance operation with licensed on-site personnel. </p> <p><sup>) A Customs House Broker (CHB) is licensed by the U.S. Treasury Department</sup></p> <h2>How to find us</h2> <p>DSV Air & Sea Inc.<br> 268 Main Street<br> Buffalo<br> New York, 14202<br> USA<br>  <br> Tel.: +1 732 587 1328</p> <p>Email: <a href="mailto:"></a></p> <h2>About DSV in the US</h2> <p>With modest beginnings in the United States more than 35 years ago, DSV has emerged as an international freight forwarder through a combination of organic growth and strategic acquisitions. DSV has been present in the US since 1980 and is now represented with more than 50 strategically located offices in the United States. Globally, DSV has own operations in more than 80 countries on six continents and is considered the world's fifth largest global freight forwarder.</p> <p><a href="" class="more-drop">Read more about our services</a></p> Fri, 19 Jan 2018 12:59:00 Z <p>In order to meet growing business needs, DSV recently opened a newly build distribution centre in Stoke-on-Trent with easy access the vital M6 motorway.</p> <p>The location consists of a total of 213,821 square feet (equivalent to 20,000 square metres) and holds up to 27,000 pallets. It has a three floor mezzanine structure, which allows us to optimise the cubic capacity. </p> <p>In keeping with DSV's environmental policy, the site has a BREAAM (Building Research Establishment Environmental Assessment Method) certificate and an EPC (Energy Performance Certificate) A rating. </p> <h2>How to find us</h2> <p>DSV Solutions Ltd.<br> Radial Park<br> Stoke-on-Trent ST4 4FA<br> Great Britain </p> <p>Tel. + 44 844 880 0844</p> <p><a href="" class="more-drop">Read more about DSV's logistics solutions </a></p> Thu, 18 Jan 2018 08:43:42 Z <p>"When we invite countries to take part in a bidding process, it is up to them to evaluate whether they are able to provide an attractive offer. In this context, we always encourage our local organisations to meet with the customer to eliminate any doubts about the requirements. In this case, we ended up submitting bids for lanes where we knew we were competitive and capable of meeting customer expectations – while getting a good deal at the same time," says Paul Vercoulen, Global Business Development Director, DSV Road Holding. </p> <p>The tender was invited by PPG, a global supplier of paints, coatings, optical products, special materials, chemicals, glass and fibreglass. The company has more than 140 manufacturing facilities and subsidiaries and does business in more than 60 countries. PPG is not a new DSV customer. The cooperation goes back many years, primarily comprising road transports, but also warehousing. </p> <h2>Many countries – one voice</h2> <p>PPG’s bidding round this spring involved anything but routine transport tasks. This made it more important than ever to involve the affected countries and organisations early on in the process. Thermo-controlled and dangerous goods transports account for a substantial part of the combined supply and, in some instances, required a tailored set-up to be built up in the areas that PPG wanted DSV to serve. Paul Vercoulen learned the lesson from a similar bidding round two years earlier that the whole deal could fall through if the countries involved didn’t provide the right response. This required an early implementation strategy and assembling the right people – on both sides of the table – to discuss the deal and the measures required. </p> <p>"We expend vast resources on cultivating our organisation internally and promoting the communication between key teams to ensure that to the outside world, we appear as a single, trustworthy logistics provider, despite our decentralised organisation with vast decision-making authority delegated to the individual countries,” Paul Vercoulen says.</p> <p>Immediately following a three-day meeting between DSV’s global business development team and PPG in Prague last spring, DSV GBD arranged a meeting between PPG’s relevant team and key staff members from DSV Poland (which was a new, but important country in the tender documents).</p> <p>This bidding round afforded an excellent opportunity to substantially extend the cooperation with PPG by adding business in Poland, but DSV had to act quickly at the same time. As a result, the meeting with the Polish organisation was only the first of a series of meetings between PPG and local organisations; meetings were subsequently held in France, Germany, Italy, etc.</p> <h2>Development from the ground up</h2> <p>“It can be difficult to get a complete picture through the tender documents, as they’re usually made up of comprehensive, detailed requirements and descriptions. And our slim profit margins require us to be cautious about adding new business. We need an accurate picture of the business, because otherwise we risk losing money from the get-go,” Paul Vercoulen says. He explains that the DSV network is organic and that it notably develops on the basis of preferences and new requirements from customers, such as the extensive use of thermo-controlled transports by PPG, which not only require thermo-controlled trucks, but also thermo-controlled facilities in the cross-docking areas. </p> <p>“A typical feature of the situation at DSV is that we develop from the ground up, not vice-versa. In this context, each country is responsible for coming up with solutions to customer requirements, after which new customers enter the picture and make use of the infrastructure for the benefit of all parties. In this respect, we will soon be holding an internal seminar where we present DSV countries with a number of the requirements and issues we have with our customers, notably relating to transporting thermo-controlled and dangerous goods and demonstrate what it takes to be successful.”</p> <p><img width="960" height="320" alt="PPG paints and coatings" src=""></p> <h2>Smooth communications</h2> <p>A decisive factor for the fact that DSV successfully and substantially widened its business with PPG was that DSV offers a centralised EDI set-up for digital transfer of data to the customer.</p> <p>“We view our relationship with PPG as a partnership and we believe in a future together, so the greater the complexity of the data that we can process easily and smoothly, the more attractive we are as a transport and logistics company,” says Paul Vercoulen, who gets top marks for his communications with the customer:</p> <p>“Doing business with DSV is easy, the customer has told us. Next to all the other factors, such as match, price and delivery time, it is essential that business transactions are easy and that the communication between the customer, operations and IT is smooth”.</p> <h2>Room for growth</h2> <p>As a result, it is very likely that the level of involvement with PPG can gradually expand beyond the current 10% of PPG’s total transport budget for Europe, the Middle East and Africa. DSV is praised for its “transparency and responsiveness”, and PPG fully understands why DSV at an earlier stage refrained from bidding for transports deemed unprofitable to manage: “You should never bid for lanes that you can’t deliver.”</p> <p>The ultimate goal for the cooperation between DSV, as a major supplier, and PPG is to integrate interfaces and for the companies to jointly take the initiative for strategic development. This helps create a positive spiral where the customer and DSV jointly develop solutions that benefit both parties.</p> <p>And perhaps widen the relationship to include air and sea transports and even more warehousing:</p> <p>“The customer is paying for all the inefficiency at their external warehouses, so it’s obvious that they are on the lookout for efficient partners who keep a sharp eye on waste and who are willing to invest in automated solutions. We are that kind of a partner, so we expect to be invited to the next bidding round”.</p> <p> <a href="" class="more-drop">Read more about our logistics services</a></p> <p> </p> Thu, 11 Jan 2018 14:28:00 Z <p style="margin: 0cm 0cm 6pt;">With the Red Cross | Red Crescent as DSV’s primary humanitarian aid partner, we have adopted a more global approach to charity. A year into the partnership, we have been able to help and provide support in a number of ways and in 2017, DSV engaged internationally and started to embrace the partnership locally as well. </p> <p> </p> <p>To tell you more about the agreement and share the good stories from the efforts of the partnership, we have created a new website explaining the different elements of our agreement.</p> <p style="margin: 0cm 0cm 6pt;">At <a href=""></a>, you can read more about why the partnership is meaningful, about the warehouse space DSV donates and about the projects to which we provide financial support. You can also read the latest news and developments, just as you can watch videos from different areas of the partnership to Red Cross | Red Crescent.</p> <p style="margin: 0cm 0cm 6pt;"><span> </span></p> <p style="margin: 0cm 0cm 6pt;"><span><a href="" class="more-drop" target="_blank">View the human aid site here</a></span></p> Tue, 09 Jan 2018 10:17:12 Z <p>DSV in France consolidates its Parisian activities in this new Port of Gennevilliers site. By the end of the first quarter of 2018, the location will comprise not only the local head and branch offices but also our cross-docking facility and the French Shared Service Centre. </p> <p>Our new site consists of 3,600 sqm. office space and 8,300 sqm. cross-docking facility. The new sustainable ("green") buildings allow us to reduce the amount of resources used on heating/cooling, water, lighting, and other energy consuming appliances and machinery.</p> <p><img width="960" height="320" alt="DSV France Paris new cross-docking facility 2017" src=""></p> <p>Our new cross-docking facility has 55 loading docks including one where trucks can be loaded from the side plus 2 ramps.</p> <p>With this strategically placed location in the Port of Gennevilliers in the Ile-de-France region, DSV will continue to develop its position as one of the major transport and logistics players in France.</p> <p>Address and contact details:</p> <p>C.E. No. 116 Route Ouest du Môle No. 1<br> 19 – 23 Chemin des Petits Marais <br> 92631 Gennevilliers (Cedex) Paris)<br> France</p> <p>Tel. + 33 (0)1 47 91 77 77</p> <p><a href="" class="more-drop">Read more about DSV in France</a></p> Wed, 20 Dec 2017 10:29:19 Z <p>New technologies are emerging and disrupting every industry. Transport and logistics are no different and DSV has already implemented several new technologies like Automation and Internet of Things. With our new 3D Exploration Lab, DSV is looking into how 3D printing in the supply chain can add value to our customers’ operations.</p> <p>The 3D Exploration Lab is based in Moerdijk, the Netherlands, and will be a hub for discovering and mapping the opportunities 3D printing – also known as an additive manufacturing technology - can bring to DSV’s service offerings. Business Development Director, Erik van Wunnik explains:</p> <p><em> “As the name indicates, we will explore how to use 3D printing in the supply chain through real customer cases. We will examine how to leverage technology and get a better understanding of the cost-to-serve price. The knowledge will be extremely valuable when creating a service offering for our customers if - or when - they need transport and logistics services related to 3D printing.”  </em></p> <h3>Exploring together with our customers</h3> <p>At this point, five large DSV customers have joined the Exploration Lab to explore which additive manufacturing initiatives could add value to their supply chains. The 3D printing company, Stratasys, is closely associated with the 3D Exploration Lab and takes part in exploring and mapping each customer’s specific options within 3D printing through workshops and ongoing testing. </p> <h3>3D printing of spare parts</h3> <p>As an end-use manufacturing technology, 3D printing is still in its infancy, but advancements and new types of implementations are happing fast. Combined with synthetic biology and nanotechnology, 3D printing has the potential to revolutionize the dynamics of production, logistics, stock management and more.</p> <p>3D printing could benefit supply chain operations in many ways, but especially within manufacturing and storing of spare parts it may create a real change in the operation. Erik van Wunnik, comments:</p> <p><em>“Maintaining inventories of infrequently ordered parts is an expensive expenditure for many suppliers. By 3D printing spare parts locally and on-demand, directly at the warehouse, and then transporting it directly to the consumer, would both save inventory cost and create higher end-customer satisfaction. I see a lot of potential in 3D printing and I am very excited to go on this journey with our customers”</em></p> <p><img alt="" width="960" height="320" src="">  </p> <p>The first pilot project to implement a 3D printing solution for a DSV customer will begin in early 2018.</p> Tue, 19 Dec 2017 12:49:56 Z <p style="margin: 0cm 0cm 8pt;"><span> </span></p> <p style="margin: 0cm 0cm 8pt;"><span>From 13-17 December, Denmark is hosting the </span><span>European Short Course Swimming Championships at the newly-built Royal Arena in Copenhagen. Over 25,000 people are expected to attend the intense heats during five days of world-class swimming.<strong> </strong></span></p> <p style="margin: 0cm 0cm 8pt;"><span>In just two weeks, Royal Arena underwent a massive transformation from a large concert arena with bands like Iron Maiden performing to a swimming stadium seating 6,500 spectators.</span></p> <p style="margin: 0cm 0cm 8pt;"><span><img alt="" style="width: 960px; height: 320px;" src=""> </span></p> <p style="margin: 0cm 0cm 8pt;"><em><span>2 million litres of water were filled into the newly-built pools in Royal Arena. Pictures from the opening ceremony.</span></em></p> <p style="margin: 0cm 0cm 8pt;"><span>During the championships, DSV is responsible for handling all transport and logistics for the large amount of equipment and goodie bags for the event. The </span><span>Head of Development at the Danish Swimming Federation, Morten Hinnerup says: </span></p> <blockquote>”We are very happy with the support from DSV. During events of this size, it is important that we have a professional supplier who can handle the logistics before, during and after the championships.”</blockquote> <p><img alt="" style="width: 960px; height: 320px;" src=""> </p> <p style="margin: 0cm 0cm 8pt;"><em><span>DSV delivers equipment to be safely stored in locked containers during the </span></em><em><span>European Short Course Swimming Championships.</span></em></p> <span>   </span> Fri, 15 Dec 2017 08:07:20 Z <p><em>Mathias was one of the faces in the "DSV Global Values" campaign. Mathias' colleagues convinced him to send in a photo to the competition, as it was actually taken for DSV's Danish Instagram profile where trainees are urged to upload photos about their workday at DSV. But some felt that his photo deserved more attention – so Mathias won an iPad.</em></p> <p>It is not the DSV shares that Mathias Findsen was given as a confirmation present ten years ago that make him as proud as Punch of his workplace today. </p> <p>"Why do fans support one football team and not another?" he asks, warming up to the subject:</p> <p>"It's the values and structure embodied by DSV: I like the whole set-up. If you have a concern or opinion of something – even as a trainee – people listen to you. I really appreciate that. And I have the same business acumen that DSV does: Raising prices is not necessarily the way forward, but decreasing them together with our suppliers is, because it enables us to give our customers a good price. Many of us share the same pride of working for DSV; we’re here because we think it’s cool to be here – and not just because of the pay but due to the good team spirit we experience here."</p> <h2>Five years abroad</h2> <p>After completing the two-year freight forwarder training programme in air freight imports/exports in Horsens, Mathias applied for a position abroad. It was always his dream to have the opportunity to be stationed abroad, and it was one of the reasons he applied to work at DSV.</p> <p>"DSV wants to station young people abroad so we can get experiences, learn what the market is like and understand it, and bring all this back home with us. If I get the chance and deserve it, I've planned to spend five or six years abroad. By then, I'll be 30 and I’ll probably want to come back to Denmark, settle down and start a family," he says.</p> <p>Mathias has been a trainee at DSV in Chicago since March. He shares a flat there with one of the four other trainees from three of DSV’s country organisations: Poland, Denmark and Brazil. </p> <p>"I highly recommend trying it. It provides a terrific understanding of what it is we do. Experiencing so many more elements over here – more possibilities, more freight, more business and many more challenges – is actually what makes us better."</p> <p>When his contract expires one year from now, Mathias hopes to move on to Asia (specifically Hong Kong or Shanghai), where he sees great opportunities for DSV.</p> <p>"This enormous market provides so much to tap into and there is so much to do out there. It is pulsating in a way you don’t find anywhere else," Mathias says, referring to a conversation he recently had with a colleague in Asia.</p> <p>"Even if Asia generates a lot of money, its potential is still enormous. We only have a tiny percentage of the market shares and, by contrast with Scandinavia, there is an endless number of huge companies in Asia – and an enormous demand for our services."</p> <h2>Critical of himself</h2> <p>Mathias does not believe that it is just a matter of transporting goods from point A to B. "Anyone can do that." </p> <p>"Anyone can haul freight, but our added services are what make us unique, and I hope our customers know us for that, too. Solutions is a good example of a division where we provide additional services in the form of add-ons, in other words create added value. This area has grown by leaps and bounds over the past ten to fifteen years. I dream of being stationed to Asia and taking a fresh approach to things and perhaps be part of discovering opportunities that could nudge things in the right direction."</p> <p>Mathias is obviously ambitious and he hopes for a long career with DSV. So even if he has completed his freight forwarder training programme and embarked on his dream of working abroad, he makes no secret of the fact that he still has a lot to learn.</p> <p>"I'm very critical and demanding of myself and I know what my shortcomings are and where I can improve. This is something I work on every day because it is the way forward. I still have a lot I want to achieve, and it requires self-insight, but I'm fully prepared to do this. I'm dedicated to doing a good job for myself and DSV, and I have no desire to do this anywhere else," Mathias says.</p> <h2>Getting to know the customers</h2> <p>To get away from just taking the customer's order, picking up goods in one city and driving them to another, Mathias thinks the way forward is to become invaluable to the customer. </p> <p>"We should be more than just a company they write to when they want to place an order, but also a company they seek advice from. We have to go in and control customers' logistics from A to Z, we need to thoroughly familiarise ourselves with them and get into their subconscious. The interrelationship between us and the companies should be much more personal."</p> <p><img width="960" height="320" alt="DSV_Mathias Findsen and fellow trainees_2017" src=""></p> <p><em>Mathias Findsen (left) together with fellow trainees in Chicago (USA): Zuzanna Deja (Poland), Leonard Moura (Brazil), Sophie Skov Potempa (Denmark) and Felipe Schmidt (Brazil).</em></p> <p>Mathias has plenty of time to nurture his ambitions in Chicago. He has said goodbye to friends and family for a few years, and sees no harm in spending an extra hour or two on the job, even if he has developed many good relationships after just a few months at the new office. His young colleagues are very keen to get together after work, during their time off and on public holidays; Mathias has been out golfing with an American colleague and next week a small group plan to travel to Las Vegas to celebrate Labor Day.</p> <p>"We're all in the same boat: they've all said goodbye to friends and family, so we are very social, and we also get together with other employees stationed here from other companies, but obviously with Americans, too," he explains.</p> <p>After completing his stint in Chicago – and hopefully China (Shanghai and Hong Kong) – Mathias wants to return to Denmark. That's what he promised his family at least, but he guarantees at the same time that he is not afraid to take a leap in the dark to see what he can "get out of it". </p> <p>"I'm open to challenges and not afraid of set-backs. I'll always get back up again," he says.</p> <p><a href="" class="more-drop">Read more about DSV</a></p> <p><a href="" class="more-drop">Meet us on LinkedIn</a></p> <p> </p> <p> </p> Wed, 13 Dec 2017 09:01:00 Z <p><em>At the inauguration of DSV’s warehouse in Cabanillas del Campo (Guadalajara), Spain: Managing Director Xavier Juncosa, DSV Solutions in Spain and Danish Ambassador to Spain John Nielsen</em></p> <p>DSV in Spain opened its brand new logistics site in Cabanillas del Campo (Guadalajara) on 22 November. The Danish Ambassador to Spain John Nielsen was the guest of honour at the event attended by a total of around 200 guests. </p> <h2>DSV’s Cabanillas location</h2> <p>The warehouse is a 50,000 sqm multi-customer facility with 60 loading docks and a storage capacity of 60,000 pallets. The entire location is expected to generate approximately 200 new jobs in the region.</p> <p><img width="960" height="320" alt="DSV_ES_Cabanillas_November 2017" src=""><br> <em>Managing Director Xavier Juncosa, DSV Solutions in Spain speaking at the event</em></p> <h2>DSV in Spain</h2> <p>Since 2006, when DSV entered the Spanish market, we have expanded our business and today we have more than 1,200 employees in a total of 25 locations across the country, including own DSV offices in the Canary Islands. Presently, growth expectations in Spain are high and with the latest addition, we have a total of 227,000 sqm warehouse space.</p> <p>For further information in Spanish visit <a href="" class="more-drop"></a> and <a href="http://" class="more-drop"></a> </p> Tue, 05 Dec 2017 09:33:00 Z <p>Danish Red Cross is DSV A/S’s international human aid partner. The agreement includes support to Red Cross’ international project in Malawi called “Building resilient communities in Malawi”. The project is a consortium of Finnish Red Cross, Icelandic Red Cross, Italian Red Cross and Danish Red Cross. </p> <p>DSV employees spent a week with Red Cross to learn more about the country’s need for aid and relief and to see the difference DSV makes. </p> <h2>A big impact</h2> <p> </p> <p>The peek into the project aimed to enhance the living conditions of the Malawian people brought the visitors to many different places around the country. They participated in the inauguration of wells with clean drinking water, visited homes where the people were taught how to improve the sanitary conditions and saw clinics where small children received health checks – to mention just a few.   <br>  <br> CSR Manager, Martin Lünow said about the experience:<br>    <br> “So many children and adults will get a better and healthier everyday life and future because of Red Cross’ efforts. They teach things that are very important and vital for health - like learning the importance of digging a latrine and washing your hands with clean water after a visit. Seeing the impact of establishing water points in the villages, as Red Cross does as part of the project, made a big impression on me. It’s not hard to imagine how big a difference it makes for a village of 500 people, when they go from walking 5-10 km to get clean water to having it in town just a few hundred meters away. <br>  <br> I witnessed firsthand how the Red Cross has strong ties to even the most rural areas of Malawi. Their efforts and the way they work really made an impact on me.” <br>  <br> The DSV participation during the week came from different places in the world and different DSV divisions.  From Group CSR and DSV Denmark to the MD of Malawi and the Regional Director, Air & Sea, for Sub-Saharan Africa. </p> <p><img alt="" style="width: 960px;" src=""> </p> <h2>Transport and logistics in a third world country</h2> <p> The trip to Malawi included a visit to DSV’s office in the capital, Lilongwe. As the country is among the poorest in the world, the daily business life is very different from how many of us know it, and DSV's presence plays a large part in developing Malawi’s economy:  </p> <p>“In a country like Malawi, the freight forwarding industry is paramount to the country because you are really at the heart of the economy,” says Managing Director, Marius Viljoen.</p> <p>Operational Director, Freight Forwarding in Lilongwe, Erasto Mlambala elaborates: </p> <p>“Malawi is dependent on import cargo from all over the world, and DSV handles large volumes of import that are important to the country’s well-being. Similarly, Malawi is an agriculturally based economy, which means that we export produce like tobacco, tea, soya, sugar and many other things. So our business handles a lot of the exports that bring revenue into Malawi and that means we play a major role the economy of the country.”  </p> <h3>Part of the global presence</h3> <p> </p> <p>The Malawi offices became a part of DSV with the acquisition of UTi in 2016. </p> <p>“Since DSV took over, we have seen an increase in volumes and an increase in clients - so it’s very fascinating to work for DSV Malawi,” says Erasto Mlambala. </p> <p>Marius Viljoen continues: “DSV is a trusted business partner for clients, and through our increased global network, we’ve seen a lot of additional business coming to the country. We’re hoping that we’ll also see a lot more aid coming in through the UNDP, UNICEF, UN food programmes and obviously through the DSV collaboration with Red Cross as well.” </p> <h3>Overcoming challenges</h3> <p> </p> <p>The inflation rate in Malawi is 25% and interest rates are close to 35-40%. That poses many challenges for trading, but also for the employees’ daily life and purchasing power. DSV Malawi has introduced a food hamper to help the employees. <br>  <br> MD Marius Viljoen explains: <br>  <br> “The staple food in Malawi is maize, and the price of maize can triple at times depending on the season and the demand. We have implemented a concept with ‘a basket of goods’ that includes a variety of food items such as 50kg of maize, 2 litres of oil, salt, peppers, basic cleaning needs, house cleaning needs, toothbrushes and toothpaste. The basket hedges the staff against the fluctuating maize.” </p> <p><img alt="" width="960" height="320" src=""></p> <h3>Many stories to tell</h3> <p> </p> <p>The DSV employees who visited the Red Cross’ projects in Malawi experienced so many things on their trip that a single story cannot do the efforts justice. </p> <p>Therefore, we will be publishing more stories and videos through DSV’s new human aid website, which we will launch early 2018. <br>   <br> Look forward to many more stories and pictures that will show you why DSV and Red Cross | Red Crescent are such a good match for providing help. <br> Until the website is accessible, you can read more about the partnership here. </p> <p> </p> Fri, 01 Dec 2017 15:33:00 Z <p><em>Jesper Riis, CIO of DSV's Global IT (left) and Brian Ejsing, Managing Director of DSV's Solutions division.</em></p> <p>A minor revolution has taken place in the distribution market over the past five years. E-commerce is skyrocketing and, according to Brian Ejsing, CEO, DSV Solutions Holding, we can still expect volumes to increase by "handsome double-digit percentage points" when it comes to the number of transactions. Because comparing the relatively small e-commerce orders with ordering a full truckload to be transported down through Europe is like comparing apples and pears. The value of the individual e-commerce transactions is naturally far less, but in return, the number of order lines is that much greater.</p> <p>"The complexity will also be far greater and it will impose big demands on DSV, which we have to consider in time," Brian Ejsing says. He just completed a market survey that asked existing retail customers in this business field, including the some 80 e-commerce customers, about what they required and expected of their transport and logistics company. The short answer is that DSV must be more efficient in the future when e-commerce will comprise a significantly larger share of total revenue. </p> <h2>Bigger flow of information</h2> <p>This is not to say that DSV does a poorer job than other 3PL companies, which do not have e-commerce as their key function. But if DSV wants to play in the big leagues, we have to change a few things first:</p> <p>"Primarily, we need to improve our flow of information and our flexibility," Brian Ejsing says, explaining:</p> <p>"We must be able to change the process if the customer suddenly cancels an order or wants to change the pick-up site. And we must be willing to change and accommodate customer preferences on their own terms. For instance, we need to widen our opening hours, work weekends and evenings, and generally be much faster and more flexible," he says, to which Jesper Riis, CIO, Global IT adds:</p> <p>"At present, Warehouse Management Systems (WMS) have reached a point of maturity where we can actually handle both types of business at the same storage facility. Whereas we used to move e-commerce goods out into a separate storage facility, we are currently experiencing more and more customers choosing an omni-channel sales model, which entails great savings for customers. But e-commerce imposes vastly different demands on us when having to process 80,000 order lines one month and more than a million the next. And the volume of so-called alerts, i.e. information flowing to customers, has multiplied compared to conventional transport: customers receive notifications by e-mail, text messages, portal solutions, etc., about every step of the process, from ordering and packing to delivery date, track&trace details and receipt. This imposes great demands on the underlying systems," he says.</p> <p><img width="960" height="320" alt="DSV 2017 warehouse" src=""></p> <h2>Unpredictability</h2> <p>E-commerce's unique characteristic is its highly unpredictable nature. Public holidays, religious holidays, Black Friday, the Christmas trade... everything plays a part in creating the enormous fluctuations in the production, with the biggest surge around Mondays where almost half of a week's orders must be filled, because most clicks are done at weekends when people relax by shopping online. </p> <p>For this reason, the week at the warehouse starts already on Sunday with picking and packing, and in future robots will be increasingly used to travel the many kilometres at the warehouse. Studies from DSV's storage facilities in Venlo (the Netherlands) show that it is not uncommon for a warehouse employee to walk 10 to 15 km in an ordinary shift, i.e. two to three hours a day where the employee is just moving around among the goods.</p> <p>"From now on, we have to make sure that the goods come to the employee, so we can process the far greater number of shipments we will receive. And we'll need robotics to help us,” Brian Ejsing says, mentioning vertical transport systems, autonomous solutions such as conveyor belts or Weasel, a driverless forklift used at a Canadian warehouse, among other places. This list naturally includes the mechanical picking of goods by the so-called picking robots.</p> <p>"We've actually prepared a product catalogue showing various mechanical solutions that we present to various types of customers. These solutions will subsequently become incorporated into our IT solutions," he says.</p> <h2>Standardisation</h2> <p>To maximise flexibility and speed – such as the integration of new mechanised processes – an indispensable principle for DSV's IT solutions is to base these processes on a maximum degree of standardisation. Our goal is that these solutions must use the same components and systems, including WMS solutions, that comprise the basic structure of our warehousing operations, regardless of where in the world they are located.</p> <p>"If we fail to standardise the foundation, we lose agility at the top to work transversely with customers and sites, and in so doing we also lose potential synergies and economies of scale," Jesper Riis explains. He adds that he would rather spend energy on creating added value for customers on top of the basic solutions. This could include 3D printers at warehouses to personalise our customers' products, such as shoes, toys, etc.</p> <h2>Warehouses are still needed...</h2> <p>"We don’t believe that 3D printing will revolutionise our industry in the sense that printing will move into the warehouses and be responsible for production. But it is definitely coming, particularly for personalising products but also for small-scale manufacturing of spare parts," Brian says, to which Jesper adds:</p> <p>"It's not profitable to have a spare part for an out-of-stock car model lying around for 25 years. These parts are removed from the product range after eight years and we are left with a CAD file from which a part can be printed if the need suddenly arises, for example."</p> <p><a href="" class="more-drop">Read more about our logistics solutions  </a></p> Mon, 27 Nov 2017 14:28:00 Z <p><em>Companies that export goods to India can save time and money by means of India’s free trade warehouse zones (FTWZ). DSV’s FTWZs are state-of-the-art facilities that make it possible to store goods for up to five years with deferred customs payment. Customs duty does not fall due for payment until the goods leave the free trade zone.</em></p> <p>From a mercantile perspective, India is not a unified nation: it is fragmented into 29 states and seven territories with borders, tariff barriers and individual VAT rates. Or rather that was the case until 1 July 2017, when a Goods and Service Tax (GST) replaced countless sales taxes and internal tariffs with a single taxation structure that will revolutionise both the economy and the various types of undertakings in the country.</p> <p>The principal aim was to get rid of state borders, incentivise growth and stimulate investment through greater efficiency, while ensuring improved compliance with tax rules. At the same time, the tax reform will ease the free movement of goods, as the reform paves the way for efficient, multimodal transport solutions. Now that it is possible to cross previous borders and customs zones unhindered and without the familiar kilometres-long truck queues, the average transport time is expected to decline by more than 30%.</p> <p>"The Goods & Services Tax (GST) reform is a potential game-changer. It’s ambitious and complex, but its impact could be enormous. So many industries in India are tax-optimised rather than supply-chain optimised or strategically structured and operated. GST will allow companies operating in different states to consolidate, expand and rationalise as dictated by demand and opportunity, rather than as part of a complex strategy to minimise taxes," says Sameer Khatri, Regional Director, Indian Subcontinent and Managing Director India for DSV Air & Sea.</p> <h2>Jumping 19 places</h2> <p>With the GST reform and India’s higher score on the World Bank’s Logistics Performance Index 2016, the logistics sector is expected to enter into a phase of rapid growth. India jumped 19 places upwards in the Logistics Performance Index, to 35th out of 160 countries, and its greatest improvements were in customs processing (one out of six subcategories) where India jumped from 65th in 2014 to 38th in 2016. In addition, India has increased its infrastructure investments which in recent years have amounted to around 10% of GDP. This is significantly higher than the other BRIC countries can achieve and also more than the investments in transport infrastructure made by both the US and Japan.</p> <p><img width="960" height="320" alt="Bandra Worli Sea Link Mumbai India" src=""></p> <p><em>Mumbai's Bandra-Worli Sea Link, officially the Rajiv Gandhi Sea Link</em></p> <h2>Trade Facilitation Agreement</h2> <p> <br> In addition to this, members of the World Trade Organisation (WTO), which includes India, have recently ratified the Trade Facilitation Agreement (TFA), which ensures better and simpler terms for companies that are engaged in international trade. TFA will also reduce trade barriers by simplifying the customs rules with simpler, more modern and harmonised rules and administrative procedures relating to imports and customs clearance. </p> <p>"The implementation of a ‘Single Window Interface for Trade’ (SWIFT) and other recent customs reforms emphasises the improved regulatory environment and the ‘ease of doing business’," Sameer Khatri says. And Ketan Shah, Managing Director for DSV Solutions in India is no less excited:</p> <h2>Golden years ahead</h2> <p>"I believe that this is the time to be in India to achieve accelerated growth, as most corporates are going to reinvent their supply chains. As an organisation, we must invest in the future of logistics in India as the next three years are going to be the golden years for the Contract Logistics Segment."</p> <p>New VAT and tax rates as well as the implementation of TFA are expected to have a positive effect on global trade once the agreement has been fully implemented. Transaction costs for international trade are expected to decline by 20% and similar reforms such as "Make in India" and "Digital India" are also fuelling the optimism at DSV.</p> <h2>Tripled exports</h2> <p>These actions infuse India’s international trade with dynamic energy, which is directly measurable in the activities of the logistics industry, estimated at around USD 260 billion a year. Over the past five years, the industry has grown by 14% p.a. at the same time that it has developed from providers of transport services only (typically by truck) into fully integrated service partners.</p> <p>And the authorities are helping expectations to skyrocket: The government expects exports to rise from USD 315 billion in 2015–2016 to USD 900 billion in 2019–2020. Pharmaceutical companies in particular are boosting exports by an expected growth rate of more than 60% in 2017.</p> <p>"Western life-science companies are increasingly buying from India, and high-quality Indian generic makers continue to grow exports," Sameer Khatri says, stating that a panel of 800 international supply-chain executives has just named India as the area of the world in which they prefer to invest.</p> <p>And there are plenty of things to invest in, according to his colleague at DSV: "In the pre-GST era, businesses would have smaller state-wise warehouses in order to avail taxation benefits. Post-GST will trigger consolidation of large distribution centres closer to their customer bases with parent DCs replenishing regional DCs. Although India is a low-cost country, some of the retailers having large automated warehouses are slowly moving towards effective operation with the shortest throughput time," Ketan Shah says, adding: "Growth in the logistics sector in India is imminent. Efficiencies that were not visible in the past are becoming evident."</p> <p><a href="" class="more-drop">Download the White Paper on the Indian GST Tax Reform</a></p> Wed, 08 Nov 2017 07:59:59 Z <p>Jens Bjørn Andersen, CEO: </p> <blockquote>A strong commercial and operational performance in Q3 has driven earnings growth of more than 30% and a volume performance in line with or above the market. We are pleased to see our business continuously improving, and based on this, we upgrade our expectations for 2017 and launch a five-month share buyback programme of DKK 1,250 million</blockquote> <p> </p> <p>Selected finanical and operating data for Q3 2017:</p> <p>(DKKm) </p> <p>Net revenue 18,735<br> Gross profit 4,114<br> Operating profit before special items 1,313<br> <em>Operating margin 7.0%<br> Conversion ratio 31.9%</em><br> Special items, costs 123<br> Profit before tax 1,041<br> Adjusted earnings for the period 941 <br> Adjusted free cash flow -<br> Diluted adjusted earnings per share of DKK 1 for the period 4.96</p> <p>The consolidated full-year outlook for 2017 previously announced is adjusted as follows: </p> <ul> <li>Operating profit before special items is expected to be in the range of DKK 4,700-4,900 million (previously DKK 4,500-4,700 million).</li> <li>Net financial expenses, excluding foreign exchange adjustments, are expected to approximate DKK 300 million (unchanged).</li> <li>Adjusted free cash flow is expected to approximate DKK 4,400 million (previously DKK 4,250 million).</li> <li>The effective tax rate is expected to be 23% (unchanged).</li> </ul> <p>The revised expectations are partly driven by higher than expected activity levels, mainly in the Air & Sea division. At the same time, the cost synergies from the UTi integration have been achieved faster than expected in 2017. As a consequence, the remaining full-year impact from cost synergies is now expected to be DKK 200 million in 2018 (previously DKK 300 million). </p> <p>A separate company announcement about the launch of a five-month share buyback programme of DKK 1,250 million will be issued today.</p> <p> </p> <p><a href="" class="more-drop" target="_blank">Full report available here</a> </p> Thu, 26 Oct 2017 08:36:00 Z <p>In this issue of Moves, focus is on our business areas, challenges and scope for further development and DSV as a workplace. </p> <p>Read more about in our current issue of Moves:<br>  </p> <p style="margin-left: 40px;">• Indian economy takes giant leap (p. 4)<br> • DSV prepares for a future of rising e-commerce (p. 10)<br> • Young and working for DSV (p. 14)<br> • Last run across the Great Belt Bridge (p. 17)<br> • Common QHSE focus (p. 24)</p> <p> <br> <a href="" class="more-drop" target="_blank">Read the October edition</a> </p> Wed, 25 Oct 2017 22:00:00 Z <p>The DSV Empowerment Trust provides study grants for tertiary education of black employees working at DSV in South Africa as well as their children. The trust was started by UTi co-founder Tiger Wessels in 2005, and he believes that education provides the only sustainable way out of poverty and inequality.</p> <p><em>“We want to make a contribution to society as a whole. The intention is that students should have a full university experience, so the support needs to be comprehensive. A grant covers fees, accommodation, books and living allowance,”</em> Wessels explains.</p> <p>The students are free to choose their course of study, which over the years has included everything from logistics and accounting to engineering, film and design to music and medicine. Students are also free to work where they choose and do not need to pay DSV back. </p> <p>Though DSV is able to employ many of the beneficiaries, the DSV Empowerment Trust is mainly an expression of support to empowerment and transformation in South Africa.  It’s done in accordance with Broad Based Black Economic Empowerment (BBBEE) legislation, which is designed to redress the economic and social imbalances created by South Africa’s Apartheid past.</p> <h4>Woman accounted for 65% of all graduates in 2016</h4> <p>The DSV Empowerment Trust is making a difference. Besides the many undergraduates, the program has enabled twenty people to become medical doctors along with master’s graduates in law, media studies, social sciences, industrial psychology, management and marketing. Woman accounted for 65% of all graduates in 2016.</p> <p>DSV Africa CEO and DSV Empowerment Trust Trustee, Keith Pienaar comments:</p> <p> </p> <p> <em>"The pass rates are high, which is ascribed to the comprehensive support structure put in place for the students. The program does not simply fund students, and then leave them to their own devices, but a full support system is in place for students, including access to a mentor on a 24/7 basis.”</em></p> <p>Since inception in 2005, the DSV Empowerment Trust’s grant spend is just under ZAR140m, equal to around USD10.350.000. </p> <p style="text-align: center;"><img alt="" style="width: 500px; height: 304px; text-align: center;" src=""></p> <p> </p> Tue, 24 Oct 2017 12:53:00 Z <h3>Raising the bar for customer service</h3> <p> </p> <p>In late September, the extension of the contract between DSV and the coffee manufacturer and operator of Tchibo brand shops was finalised. This also served as an occasion for Tchibo's logistic board to visit the DSV location in Kampinos, Poland, which is responsible for the day-to-day logistical operations and distribution throughout the CEE region. </p> <p>During their visit, Tchibo representatives responsible for operations in individual markets had the opportunity to discuss solutions used in Poland and new tools implemented recently to improve efficiency and service quality.</p> <p>Supply Chain Manager in Tchibo, Beata Cucrowska, says about the DSV-Tchibo collaboration: </p> <p><em>“Over the years, we’ve worked with DSV on a number of tools that ensure high quality customer service. Tchibo is a demanding partner who expects the operator not only to provide the highest quality of services, but also to ensure difficult to predict flexibility. After more than tw</em><em>enty years of cooperation, DSV understands our expectations well, and together we keep raising the bar for successful business.”</em> </p> <h3>Entrusted partnership</h3> <p> </p> <p>A partnership dating back more than two decades means that both customer and client know and trust each other. </p> <p><em>“The summary of the long period of cooperation and the nomination for the next few years is a big responsibility that we take very seriously. Tchibo of course expects us to continually improve our standards and we are proud to be able to continuously respond to our customers' needs for further improvements in contract logistics,</em>” says Adam Pawelczak, Supply Chain Director at DSV Solutions.</p> <p>DSV is entrusted with a large variety of tasks for the coffee producer, which is market leader in countries Germany, Poland, Czech Republic and Poland. The DSV site handles tasks including final packaging, dispatch and returns, quality control, customs clearance and promotional sets like labels and displays. On a monthly basis, the team in Kampinos, Poland manages more than 11,000 pallets of both food and non-food items coming in and exiting the warehouse.</p> <p><a href="" class="more-drop" target="_blank">Click here to read more about Tchibo products and history</a> </p> Thu, 19 Oct 2017 08:22:19 Z <p><em>DSV's new Spanish office locations in Murcia (left) and Girona (right)</em></p> <p>"With our new offices in Girona and Murcia we expand even further in the Catalonia and Murcia regions," says Iban Mas, Managing Director, DSV Air & Sea, Spain and Portugal, and continues: "We are a global supplier of transport and logistics services, yet we want our presence to be local and close to our customers."</p> <h2>How to find and contact us</h2> <p><strong>Open since 4 September 2017:</strong></p> <p>DSV Girona<br> C/ Güell, 58 Edificio CINC<br> ES-17001 GIRONA</p> <p>Tel. +34 972 940 974</p> <p><a href="mailto:">For more information please contact Branch Manager David Hernandez</a><br>  <br> <strong>Open since 2 October 2017:</strong></p> <p>DSV Murcia<br> MARLA CENTER<br> Avda. Doctor Pedro Guillén, 5<br> Esq. Miguel de Cervantes<br> ES-30100 MURCIA</p> <p>Tel: +34 968 969 143 </p> <p><a href="mailto:">For more information please contact Branch Manager Cristobal Richart</a></p> <h2>About DSV in Spain</h2> <p>Since 2006 when DSV entered the Spanish market we have expanded our business and today we have more than 1200 employees in a total of 25 locations across the country including own DSV offices in the Canary Islands. Presently, growth expectations in Spain and, in particular, the Catalonia and Murcia regions are high and we expect to grow with the market. </p> <p>For further information in Spanish visit <a href=""></a> and <a href=""></a>.</p> Tue, 17 Oct 2017 10:29:28 Z <p>Dirk Wilhelm, 53 (left), is team manager at DSV's Westerkappeln terminal in Germnay.</p> <p>Regardless of whether you work at the terminal or in an office, everyone respects one another at Westerkappeln, where Dirk Wilhelm is now a team leader after 37 years at DSV. Dirk started out as an apprentice driver but soon switched to the terminal. Here he became a shift boss and later warehouse manager, and he is currently responsible for all goods processing at the cross-docking terminal in Westerkappeln, including staff management, recruitment and supplementary training. But he is also active in day-to-day operations of loading and unloading.</p> <p>"We have a very flat organisation here in Westerkappeln and everyone helps one another and we take quick decisions. We’re one team," Dirk Wilhelm says, adding that this environment also enables him to cope with critical situations and:</p> <blockquote>It’s a tremendous help in my daily work, and it’s an environment you don’t find very often in other companies. We’re all part of the success and by this I don’t just mean financial success</blockquote> <h2>Looking for improvements</h2> <p>Respect for one another’s skill-sets, regardless of whether you work in the hall or an office, is something Dirk learned early on. In 2014, he was asked whether he wanted to accompany his boss on a visit to other German locations to compare working methods and find best practices. The boss was the General Manager for National Production and he was looking for improvements, not only in the warehouse but in other departments as well.</p> <p>"Back then, this was only possible because we had a small, extremely well-run department in Osnabrück with 800 outgoing shipments a day. Our operative KPIs were excellent, which was what actually made it possible for my colleagues and I to help out elsewhere," he explains.</p> <p>Dirk was not the only one to accompany the boss and other colleagues from the offices on visits to other companies: depending on the need and specific tasks, employees from the palletising department, the department for outgoing groupage loads, freight forwarding, etc., also went on these trips.</p> <p>"You can only optimise something if all process chains are intermeshed, because you can’t achieve anything on your own," Dirk says.</p> <p>That is how Dirk and his colleagues have been optimising workflows at various German locations for the past three years. Sometimes they could learn something new, whereas other times, different adjustments and new procedures were needed. </p> <p>For instance, the comprehensive dissemination of measuring and weighing equipment (Apache) originates here: the equipment has been implemented at all locations with associated training courses for everyone involved. Apache is used for check-weighing and high-speed dimensioning of general and palletised cargo and it is integratable with the company's other IT systems. </p> <p>"Occasionally, the differences are so extreme that check-weighings can pay for both the investment in the system and the employees who operate it," Dirk Wilhelm says. He also helped implement the transition to two-storey loading of swap-body containers and trailers. This made it possible to increase capacity utilisation and, as a net result, get a less costly production form – without damaging any goods.</p> <h2>"Dirk goes the extra mile"</h2> <p>"Dirk has always been willing to make an extra effort, not only at his workplace but also for colleagues at other destinations," says Peter Fog-Petersen, CEO, Germany, who has praised Dirk on several occasions for his team spirit and efforts for the entire company.</p> <p>"Dirk goes the extra mile and he's not afraid to roll up his sleeves, even if he's a manager. As a person, he makes himself very clear: no one misunderstands Dirk when he calls for assembly at the terminal," says Peter Fog-Petersen with a twinkle in his eye.</p> <p><img width="960" height="320" alt="DSV, Westerkappeln, Germany" src=""></p> <h2>Teamwork creates change</h2> <p>Workflows do not optimise themselves, according to the expert from Westerkappeln.</p> <p>Whatever the circumstances, a well-oiled IT organisation and, not least, motivated employees are crucial for changes.</p> <p>"Without motivation and employee teamwork it would be utterly impossible to create lasting improvements," Dirk Wilhelm asserts, and he can see the results of improvements on the bottom line.</p> <p>"Here at Westerkappeln, we have finally gone from deficit to surplus in our financial statements after years of hard work. Now we have a stable profit which gives us a breathing space to make new decisions and achieve even more," he says.</p> <p>To Dirk Wilhelm, the crucial element was not whether he spent his life working in the terminal or an office. "Every workplace has its good and bad points," he says, adding that interpersonal relationships are paramount:</p> <p>"We’re actually quite proud that office staff here in Westerkappeln lend a hand in the terminal without hesitation in critical situations. This includes a bookkeeper who helps out at the chain facility, a freight-forwarding manager who assists in scanning cargo or a divisional head who lends a hand. It shouldn’t make any difference; we’re one location with one goal," Dirk Wilhelm says.</p> Fri, 13 Oct 2017 07:57:49 Z <p style="margin: 0cm 0cm 8pt;"><span>With a ground area of 90,000 m², 40,000 m² terminal space and 2,100 m² office space the warehouse facility built by DSV offers twice as much capacity</span><span> </span><span>than the previous. </span><span>The new warehouse stores large</span><span> volumes of goods, which are distributed to more than 250 dm-drogerie markt (dm)<strong></strong> drug stores in the region. </span><span>Currently, the warehouse employs 130 people, which will increase to 200 employees during Christmas and Easter seasons. </span></p> <p style="margin: 0cm 0cm 8pt;"><span>With the opening of the new warehouse dm</span><span><strong> </strong></span><span>greatly expands </span><span>its capacities, </span><span>while also getting the shortest routes to individual drug stores in the surrounding Ruhr area.</span></p> <p style="margin: 0cm 0cm 8pt;"><span><img alt="" width="960" height="320" src=""></span></p> <p style="margin: 0cm 0cm 8pt;"><span><em>Pictures: DSV Group CEO, Jens Bjørn Andersen addressing the crowd, the new warehouse and festivities on the opening day.  </em></span></p> <p style="margin: 0cm 0cm 8pt;"><span>Journalists,</span><span> </span><span>representatives from the city of Bochum and DSV employees were all present to celebrate the opening of the new warehouse on the 26 September. Group CEO for DSV, Jens Bjørn Andersen, addressed the crowd and thanked the city officials for their support in locating the perfect site for the warehouse and assisting with the building permit. Jens Bjørn Andersen also thanked dm for the 31 years of collaboration hoping for 30 more years of developing, building and expanding together.</span></p> <p style="margin: 0cm 0cm 8pt;"><span>The new sustainably built warehouse in Bochum is one of seven large warehouses operated by DSV for dm totalling around 180,000 m² warehouse space. On a daily basis, DSV delivers 12,000 pallets using more than 1,000 trucks to dm stores all over Germany. dm and DSV have worked closely together since 1986.</span></p> <p style="margin: 0cm 0cm 8pt;"><a href="" target="_blank"><span>Read more about the long-time partnership between DSV and dm-drogeriemarkt.</span></a></p> <p style="margin: 0cm 0cm 8pt;"><img alt="" width="960" height="320" src=""> </p> <p style="margin: 0cm 0cm 8pt;"><span><em>Opening ceremony picture on top, from left to right: Peter Fog-Petersen, Managing Director DSV Road GmbH, Heinz-Martin Dirks, Managing Director Regional Business Development Bochum, Jens Bjørn Andersen, CEO DSV A/S, Christian Bodi, Managing Director Logistics dm-drogerie markt, Rolf Wetzel, DSV Director BCM / RDS, Ali Sahin, Branch Manager DSV Bochum/Weilerswist and Brian Winther Almind, Director DSV Group Property.</em></span></p> <p style="margin: 0cm 0cm 8pt;"><span><em></em></span></p> Mon, 09 Oct 2017 11:14:29 Z <p><em>Reyvid Villegas (third from left) together with his closest team, including Michael Marlow, Vice President, Operations (fourth from left).</em></p> <p>Before the acquisition of UTi in 2016, DSV's Solutions business in Mexico was non-existent. Today, 11 of the country’s 15 warehouses are multi-user facilities and all of 85% of the turnover is generated by VMI solutions for customers. This unusually high percentage of total Solutions business is linked to the fact that Mexico has a higher share of major manufacturing companies, not least in the high-tech and automotive industries, and these companies use hundreds of suppliers, who cannot justify running a warehouse in close proximity to the end-user. At the same time, just-in-time delivery to factories requires a complex IT set-up and especially well-educated and highly motivated employees – and it would not be profitable to establish these as individual suppliers.</p> <blockquote>We assist them in being good suppliers for their customers, i.e. the end-user,</blockquote> <p> </p> <p>says Reyvid Villegas, Vice President, Operations, DSV Solutions, Mexico, which currently has almost 800 employees dispersed throughout Mexico.</p> <h2>Proximity is crucial</h2> <p>The customers are usually suppliers from Asia, Europe or the United States, which means they do not own their own warehouse, because their volume of goods is not big enough. </p> <p>"We enter into agreements with the individual suppliers and the end-user and then establish a storage facility in close proximity to the customer, unless we already have a facility we can use," he explains.</p> <p>Reyvid Villegas has been working for DSV for 16 years – or rather for what eventually became DSV: He initially worked for Span, before it was acquired by UTi in 2007. Then for UTi, whose acquisition of Span provided the company with comprehensive warehousing activities in Mexico. These activities are now operated by DSV.</p> <h2>Building block for growth</h2> <p>Once DSV has established the physical infrastructure for just-in-time delivery to customers, typically in the high-tech and automotive industries, the rest of the storage facility is filled up with additional smaller customers who can make use of the existing infrastructure. This has been the recipe for growth so far, and it is also one of the building blocks for growth going forward:</p> <p>"The defining feature of our Solutions business in Mexico is that we have many small customers, making us far less vulnerable to fluctuating turnover. And small customers can often be implemented without having to make additional investments," he says.</p> <p>A few months after the take-over of UTi, Reyvid Villegas was promoted to vice president of Solutions in Mexico. But not before he attended a meeting with the executive corporate management where he introduced the new owners to an ambitious plan for growth and a timetable for achieving the targets.</p> <h2>Organic growth – and new business</h2> <p>Reyvid Villegas wants to increase turnover by 3% per annum together with the existing customers and he intends to do this by providing best-in-class services.<br> "If customers are satisfied, they place more of their business with us, at the same time that they recommend us to other members of their network. We have a reputation for being one of the strongest providers of VMI programmes in Mexico, as they comprise more than 230 suppliers of the biggest high-tech companies and the automotive industry," Reyvid Villegas says. At the same time, he wants to bring in new customers each year, equating to 12% of the turnover.</p> <p>"In part through recommendations from existing customers and in part through outright sales work," Reyvid says, emphasising the sales cooperation with our Air & Sea business in Mexico.</p> <p>"We share our best customers with each other and whenever a stocking potential emerges, they call us, just like we call them if one of our customers needs transport solutions. We have all the information we need from each other, and we know who to contact and what each of us can provide," he says.</p> <p><img width="960" height="320" alt="view of Mexico City" src=""></p> <h2>New warehouse in Mexico City</h2> <p>The following is an example of how one of the organisation’s newest customers was just produced by this cooperation between Air & Sea and Solutions Mexico. This October, Solutions will open the doors of its first warehouse in the capital. This brand-new warehouse in Mexico City will initially house Danish company Chr. Hansen Holding A/S (manufacturer of ingredients for the food industry). The agreement came about via a joint tender with our Air & Sea colleagues, which at the same time landed air transports from, among other places, Denmark to Mexico. The tender was submitted by DSV Mexico and the negotiations comprised a total solution of both transport and storage. </p> <p>"Chr. Hansen Holding will be the anchor customer at the storage facility, after which we will use the rest of the capacity for several smaller customers. Mexico City’s population of 22 million makes it one of the biggest cities in the world, and there will be a lot of opportunities to enlarge our customer base in the area of retail and consumer goods," Reyvid says, pointing out that the 5,500 m2 warehouse has the potential to be enlarged threefold.</p> <p>"With the automotive and high-tech industries as our primary industries, this new facility gives us every opportunity to grow in markets where our presence is limited today, and I’m convinced that we’ll grow very rapidly in this field. Mexico City has a great number of customers within the retail and consumer goods sector, so I am quite excited," he says.</p> <h2>Cost-cutting plan</h2> <p>Concurrent with these comprehensive plans for growth – which are intended to double the existing turnover and profit margin over a five-year period – ambitious cost-cutting targets have also been set. Costs must be reduced by 3.5% each year, which will be achieved by focusing on ongoing improvements, smooth implementation of new customers, and fast and efficient pricing for the submission of tenders.   </p> <p>A specific employee will be dedicated to each individual cost-cutting area, and the group will be led by a logistics manager who is responsible for achieving the targets using DSV's continuous improvement principles.</p> <p>"We’ve set ambitious growth targets for Mexico’s Solutions division, and experience tells us that costs have a tendency to mushroom if you don’t make a deliberate effort to rein them in from the outset. We go one step further and cut an additional 3.5% from costs year after year. This is how we will achieve our targets," according to Reyvid Villegas.</p> <p> </p> Mon, 02 Oct 2017 09:14:00 Z <p>American flags, burgers and fries for lunch and a former US ambassador created the perfect American atmosphere at the two events hosted by Air & Sea in Denmark.  The events, named ‘USA – land of opportunities’, were well attended by both existing and potential customers.</p> <h4>Land of opportunities</h4> <p>Niels Larsen, President of Air & Sea, North America, gave the audience some interesting insights about DSV in the USA. With the merger of UTi, DSV grew from 8-900 to 5,000 employees in the US and expanded DSV’s service offering on the continent. Larsen made a point to tell the audience that all new DSV employees have received training in freight forwarding the “DSV way”.<br> <br> Larsen explained how DSV handles the current challenges within freight forwarding in the US – from infrastructure issues, ever-expanding compliance demands from the government, and shortage of trucking companies. DSV knows how to handle these challenges, so the customers get the best service possible. With 650,000 shipments a year, DSV is growing and expanding in the US – with a clear and continuous focus on staying close to our customers and opening more offices.</p> <p><img alt="" width="960" height="320" style="width: 960px; height: 320px;" src=""> </p> <h4>A popular former ambassador and Donald Trump</h4> <p>After Niels Larsen, the popular former US ambassador in Denmark, Rufus Gifford, took the stage. Gifford is quite popular in Denmark – his record of accomplishments, beside his ambassadorship, includes a TV documentary and a book. Therefore, the audience listened closely when Gifford gave his perspective on the current political situation in the US - and personal view on Donald Trump. Gifford’s presentation provided both chills and laughs (there were some remarks on the President’s Twitter use) – and ended with Gifford sharing his ambitions for a political future in the United States. <br> <br> About the customer event, Niels Larsen comments:<br> <em>“These customer events are a great way to meet our customers face-to-face in a relaxed and fun setting. DSV should always give our customers a good experience whenever they are in contact with DSV, and this event provided ample opportunity for us to form and develop relationships with our customers”.<br> <br> </em></p> <p><em><img alt="" width="960" height="320" src=""></em></p> <p> </p> <p> </p> Thu, 28 Sep 2017 07:16:53 Z <p>When a disaster like Hurricane Irma strikes, the Red Cross needs to be able to move fast when help is needed. So when a call came in on Friday night to send supplies to set up a disaster relief base camp housing 80 people in Florida Keys, DSV played a part in sending off the supplies within 48 hours.</p> <p> </p> <p>The packing list of supplies for a base camp includes everything from equipment to make clean drinking water to tents, toilets and washing machines. To be able to send off such a diverse amount of items within 48 hours a good warehouse is needed, and that is why a part of a DSV warehouse in Øm, Denmark houses Danish Red Cross equipment for emergencies.</p> <p> </p> <p>Disaster Response and Preparedness Manager from Danish Red Cross, Jesper Ranch, elaborates on the importance of well-executed planning:</p> <p> </p> <p> “<em>We have to run a tight ship and when we move out, time is of the essence. We schedule everything around when we can get a plane to the affected area.”</em></p> <strong></strong> <h2>Providing safe and efficient transport and logistics</h2> As a human aid partner to Red Cross, DSV also needs to be able to work fast and provide the transportation needed. This time around, DSV took care of the transport all the way from the warehouse to the airport in Miami, from where the help will be transported to Florida Keys. Head of Group CSR at DSV, Thomas Susé comments: <em><blockquote>“We’re proud to be able to contribute to the well-oiled machine that is Red Cross. They know disaster relief, and we at DSV know safe and efficient transport and logistics, so we’re a good match in ensuring the help reaches the victims as fast as possible.”</blockquote></em> <p style="margin: 0cm 0cm 8pt;">Hurricane Irma is affecting the lives of more than 1 million people, and that requires large amount of disaster relief. To provide the best help possible, the Red Cross has many delegates and several thousand volunteers present in the affected areas.<br> <br> <em>“Right now, the volunteers and delegates are sleeping in open air or in local shelters" </em>Says Jesper Ranch when explaining the necessity of a disaster relief base camp:</p> <p> </p> <p> “<em>Many of the people who were evacuated before the hurricane, are not allowed to return to what’s left of their home. They will need the space in the shelter and somewhere to turn for help.”</em></p> <p>Red Cross has sent 4 technicians and 1 logistician to Florida to set up camp, and that will take them approximately 2-3 days. The preliminary plan is for the delegates and volunteers to stay in the area around 3 months, but that all depends on how the situation develops in the aftermath of the hurricane.</p> <h2>You can help too</h2> <p>To increase the impact of their efforts, Red Cross is working on different initatives for the victims of Hurricane Irma. You can read more about the assistance activities on <a href="" target="_blank">American Red Cross' website</a>, or visit your local Red Cross site to stay updated on fundraising campaigns. </p> <p>DSV has allocated a lump sum to support the efforts of Red Cross to be allocated as the need arises.</p> <p><a href="" class="more-drop" target="_blank">Read more about the collaboration between Red Cross | Red Cresecent and DSV here</a></p> <p style="margin: 0cm 0cm 8pt;"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt;"></span></p> Thu, 21 Sep 2017 07:49:22 Z <h2>Ensuring a steady stream</h2> <p>When 10,000 runners sign up to cross a bridge that carries 28,000 vehicles on a daily basis, safe transport and logistics need to be in place. DSV was responsible for transporting the athletes’ luggage safely across, and brought 6 large trucks to make sure all runners had their dry change of clothes after the race.</p> <p> </p> <p> </p> <p> </p> <p>Though the rain was pouring down most of the day, the athletes still needed to hydrate during their run. However, taking place on a large bridge, wind conditions were less than optimal for small plastic cups with water along the route. As a steadier and more sustainable replacement, DSV supplied large water tanks with tubes the participants could drink from along the route. Simon Galsgaard, Managing Director of DSV Road Denmark participated in the race himself, and explained why the Bridge race is a great sponsorship for DSV:</p> <p> </p> <p><em> “We use this bridge for business all the time and that makes it very important for us to be a part of the race as well. We happily support good and health promoting initiatives, but we of course also happily support investment in infrastructure that is important to our logistics.”</em></p> <h2>DSV runners took the challenge</h2> <p>The many athletes, who signed up to run over water included DSV employees. Claire Howe, Victoria Mortlock and Gary Kioussis from DSV UK travelled to Denmark to participate:</p> <p> </p> <p> </p> <p> </p> <p>“It’s a bit of a challenge for us, myself and Vicky have only ever done flat running. Gary signed up long before us and said ‘come along’, and we decided to take the challenge – obviously as DSV is sponsoring as well,” Howe explains before the race. </p> <p> </p> <p> </p> <p> </p> <p>“I’ve done this race before and I enjoyed so much” adds Kioussis and continues “I believe it’s the last time they’re having the race, so we decided to join, especially since there are so many of our colleagues from DSV Denmark here!”</p> <p> </p> <p> </p> <p> </p> <p>In the hours leading up to the race, the rain was pouring down, but when the runners crossed the finish line the sun was sending congratulatory beams their way.<em> </em>Kioussis was the first of the three UK colleagues to make it to the finish line, and stood ready to greet his colleagues with a hug and a multitude of “<em>well done,</em>” while Howe and Mortlock shared their immediate experience of the race:</p> <p> </p> <p>“<em>It was so hard, but it was good</em>,” said Howe while catching her breath. <em>“It was so hard,”</em> agreed Mortlock and continued: “<em>B</em><em>ut I’m so glad we did it!”</em></p> <iframe width="960" height="615" src="" frameborder="0"></iframe> Mon, 18 Sep 2017 12:07:26 Z <p><em>The wind turbines were transported along purpose-built gravel roads.</em><br>   <br> The addition of these 54 wind turbines, supplementing the existing 152 wind turbines at Clyde Wind Farm, makes the Scottish wind farm, covering 47 square kilometres, one of the biggest in Europe. And, as in 2009 when the farm was constructed, DSV Projects is again responsible for delivering the 54 Siemens wind turbines. DSV had overarching project responsibility and managed the shipment of blades, nacelles and hubs from the Danish cities of Aarhus and Aalborg to Glasgow. The towers, however, were picked up from a factory in nearby Campeltown and shipped to the King George V Docks in Glasgow. The last leg of the transport from Glasgow to the Clyde Wind Farm was by road through hilly terrain roughly 100 km south-east of Glasgow.</p> <p>Concurrent with the Clyde Wind Farm order, DSV was commissioned to deliver a total of 147 wind turbines to six other wind-turbine projects in Scotland.</p> <h2>Remote location</h2> <p>The remote location of the Clyde Extension posed many challenges. More than 105 km of gravel roads were built in 2009 to access the remotest corners of the wind farm, which, when fully ready for commissioning later this summer, will generate a total of 528 MW (172 MW from the added turbines alone).</p> <p>Thirteen ships from Denmark and seven from Scotland were used to transport the turbines. Six hundred loads were conveyed from the Glasgow waterfront to the wind farm itself, many of which were oversize with a total weight of up to 150 tonnes.</p> <h2>Challenging</h2> <p>The Glasgow waterfront was a big challenge as many projects were coming in via Glasgow during this same period. This required large-scale coordination to ensure that the components could be placed in the storage area – and this coordination was done in close collaboration with Peel Ports, the overall port operator. </p> <p>"We were delivering parts and components from late June 2016 to April 2017, and because of the area’s hilly landscape, shortage of public roads and large amount of rainfall and snowfall during the period, it was a very challenging process," explain Henrik Vammen and Mads Lunde, Project Managers, DSV Projects.</p> <p><img width="960" height="320" alt="DSV transports Siemens wind turbines to the Scottish Clyde Wind Farm" src=""></p> <p><em>Clyde Wind Farm is not situated along a public road, so conveying the 600 loads – with a total weight of almost 150 tonnes – through the hilly area was far from problem-free.</em></p> <h2>"Safe and successful" transport</h2> <p>Both heap praise on their partner, Mammoet Wind, which was contracted by DSV to handle <br> transport from the waterfront to the site and for the professional management of road transports in Scotland. But the project would not have been successful were it not for the efforts of the customer, Siemens, to thoroughly familiarise itself with the challenges that actually emerged.</p> <blockquote>Countless factors affect a project of this size, but Siemens fielded a team who took a very solution-oriented and proactive approach to the task,</blockquote> <p> Henrik Vammen says. He and his DSV colleagues were highly commended by the customer, who urged a meeting of everyone involved to summarise which factors had been crucial for the "safe and successful" transport of the wind turbines.</p> <p>"The Siemens organisation does not say such kind things very often, so we’re very proud of this. And we’re keenly aware that the praise also goes to our colleagues seconded to Glasgow for a long period of time, not to mention our very adept partner Mammoet Wind and the dockworkers involved in the project. It was a team effort involving many different partners," he says.</p> Mon, 11 Sep 2017 11:20:38 Z <p><em>Shanghai is the largest city of the People’s Republic of China – and is also where DSV has the largest portion of its business. </em></p> <p>DSV’s offices in North and East China are preparing for the future: a future with a more structured direction for the development of the Solutions division, which, after being spun off from the DSV Air & Sea division last year, has been upgraded by adding new warehouses, new products and a reinforced management team that is preparing for Solutions 2.0.</p> <blockquote>We doubled our Solutions activities from 2013 to 2016 by being creative and seizing the opportunities and chances that emerged. At first, it was just a matter of surviving, but once you attain a certain size, you get to determine your own developmental direction,</blockquote> <p> says Guillaume Burette, Director, who, together with Ralf Bekink and Peter Zhou, has been in charge of developing DSV Solutions’ activities in China from 2013.</p> <p>Now, the Solutions division for North and East China – having achieved a position as the eighth biggest country within DSV Solutions – has grown to where it can indulge in the luxury of getting to decide which path to take. In that connection, Guillaume entrusted a strong new team with the day-to-day management, and they are brimming with refreshing and enterprising ideas:</p> <p>"New blood means fresh ideas and enthusiasm, and these are necessary for the journey we’re embarking on," Guillaume says, who will continue to head up Solutions activities in APAC.</p> <h2>Among the best</h2> <p>Solutions North and East China aims to become one of the top five Solutions businesses in DSV. The new management team aims to renew focus on HR (staff recruitment and retention), to develop the business to include new markets and products, and, not least, to intensify focus on quality, service and operational optimisation. Initially, the goal is to achieve the same standard of execution as in DSV’s European organisations.</p> <p>"We need to become more efficient and outperform our customers’ expectations," says Dominique Vinet, General Manager, DSV Solutions, North and East China. Dominique started working for DSV in January, leading a refreshed team of 15–20 managers who must jointly boost China’s Solutions division into the premier league. He looks forward to taking on this assignment together with, among others, Peter Zhou, Deputy General Manager, who has been with DSV China for the past 12 years. This was back when DSV Air & Sea, under the leadership of Claus Thomsen, initially established outright Solutions activities in the country. </p> <p>"As a seasoned member of the team, Peter Zhou is responsible for continuity on this new journey," says Dominique, whose previous positions were with a major car manufacturer and a French logistics provider in China.</p> <p><img width="960" height="320" alt="China Shanghai warehouse team" src=""></p> <p><em>A team of new and seasoned employees are charged with carrying on the growth in China.</em></p> <h2>China’s economy will set the standard</h2> <p>"China still has low labour costs which is why we haven’t achieved the same degree of automation here yet. But our customers are global and expect the same level of service here as elsewhere, and we intend to achieve this within a short time frame," Dominique says. He is convinced that China will be setting the standards in a wide variety of areas by 2025. <br>  <br> "Just look at the development of apps, smartphones, social media, electric vehicles and electric scooters – China leads the world in many different areas. Payment in China is primarily done via smartphones, and China is the world leader in terms of E-business. In 2016, the Chinese were responsible for half of the world’s E-business trade," Dominique says and predicts that China’s Solutions organisation will also be setting the standard within ten years in some areas.</p> <p>"China probably has the highest growth rate in the world, also when it comes to DSV. Becoming one of the top five biggest Solutions businesses in DSV will be hard – as there is a wide gap to make up for – but we have the potential to get there," he says.</p> <h2>Retaining staff is a big challenge in China</h2> <p> <br> Customers’ expectations will be met by focusing on quality and services through standardised processes and the DSV Sigma programme. Another step for the new Chinese management team will be to recruit and retain staff at the 30 sites in China. One of the aims of the HR department is to increase recruitment as well as to organise the training of both management and staff. And it will renew its focus on promotions and internal job changes.</p> <p>"Retaining staff poses great challenges to us. Twenty-five percent of our employees leave us each year," Dominique says, adding that this is not unusual in China.</p> <p>"Loyalty is lower here and the market is much more dynamic, so we’re on the lookout for new talents all the time. But it is also an area where time is on our side as more and more people gradually acquire the right skill-sets and the interest in working for global multinationals increases," he says.</p> <h2>Reinforced organisation</h2> <p>The new head of sales for Solutions North and East China is Remco Enders, who, like Dominique, began working for DSV in January. For the past decade, Remco has been involved in sales in the area of storage logistics and boils down his experience to the following: "To me, it’s a matter of providing helpful expertise and generating value for customers." But, first and foremost, Remco highlights the 15–20 new employees in the division's next layer of management who will be responsible for the actual renewal process in the division:</p> <p>"This development cannot be ensured by just a handful of top executives. The changes will be created by a brand-new approach," he says, mentioning the imminent enlargement of the commercial potential.</p> <p><img width="960" height="320" alt="China Shanghai warehouse" src=""></p> <p><em>Everywhere in China, the organisation is preparing for growth and retaining staff is one of the biggest challenges.</em></p> <h2>Focus on transport management and cooperation with Air & Sea</h2> <p>Whereas almost 80% of Solutions' activities is currently concentrated in and around Shanghai, developments going forward will move northward by increasing the level of activity in Beijing and Tianjin as a first step. At the same time, the Shanghai district will be enlarged to include the cities of Suzhou, Wuxi and Ningbo, to create a wider geographical dispersion of the activities. The way to achieve this is by intensifying focus on transport management, which only constitutes 20% of total revenue currently and to increase vertical focus on the automotive, food and high-tech industries. </p> <p>Although North and East China’s Solutions division was spun off from the Air & Sea division last year, these developments will take place in close cooperation with their colleagues in the sister division: </p> <p>"The only way we can succeed is by outwardly acting as one company, and by both divisions joining forces to reach customers. Naturally, this goes both ways," Remco Enders says.</p> <p><a href="" class="more-drop">Read more about our Logistics Solutions</a></p> <p> </p> Thu, 24 Aug 2017 08:42:43 Z <p>Jens Bjørn Andersen, CEO:</p> <blockquote>With more than 50% growth in earnings and cash flow we are very satisfied with the Group’s performance in the first half of 2017. Only 18 months after the acquisition of UTi Worldwide, our productivity and financial results are at an all-time high. On the back of a strong start to 2017, we upgrade our expectations for the year and start a new share buyback programme of one billion DKK.</blockquote> <p> </p> <p>Selected financial and operating data for the period 1 January - 30 June 2017:</p> <p>(DKKm)<br> Net revenue 37,147<br> Gross profit 8,437<br> Operating profit before special items 2,369<br> Operating margin 6.4%<br> Conversion ratio 28.1%<br> Special items, costs 248<br> Profit before tax 1,845<br> Adjusted earnings for the period 1,637<br> Adjusted free cash flow 2,038<br> Diluted adjusted earnings per share of DKK 1 for the period 8.69</p> <p>The consolidated full-year outlook for 2017 previously announced is adjusted as follows: </p> <ul> <li>Operating profit before special items is expected to be in the range of DKK 4,500-4,700 million (previously DKK 4,300-4,600 million).</li> <li>Net financial expenses, excluding foreign exchange adjustments, are expected to approximate DKK 300 million (unchanged).</li> <li>Free cash flow is expected to approximate DKK 3,750 million (previously DKK 3,500 million).</li> <li>The effective tax rate is expected to be 23% (previously 25%).</li> </ul> <p>A separate company announcement about the launch of a new share buyback programme of DKK 1,000 million will be issued today.</p> <p><a href="" class="more-drop">Full report available here</a></p> Wed, 02 Aug 2017 12:25:00 Z <p>In this issue you can read feature stories from of Africa, Asia, Australia, North America, South America and Europe.</p> <p>Read more about our business in our current issue of Moves:</p> <ul> <li>China wants to be one of the five biggest in DSV (p. 4)</li> <li>DSV Protect: extra security in case of an accident (p. 8)</li> <li>Leadership training in DSV (p. 16)</li> <li>Operating under the constant threat of a cyber-attack (p. 24)</li> </ul> <p> <a href="" class="more-drop">Read the August edition</a></p> Wed, 02 Aug 2017 08:35:49 Z <p>Congratulations and well done to the happy Young DSV graduates (from left to right): Aaron Kelly (Ireland), Andrei Danila (Romania), Thomas Bishop (UK), Charlie Gregory (UK), Justine Bleuze (Belgium), Caroline Jakobsen (Norway), Isabela Stan (Romania) and Melissa Maroñas (Spain). </p> <p>Following their exam at headquarters in Denmark the participants were congratulated by CEO Søren Schmidt, DSV Road Holding who toasted to the trainees’ future within DSV and highlighted the importance of having excellent freight forwarders. Later in the day diplomas were given at a celebratory event where Global HR, directors and trainers were present to congratulate the company’s newly qualified freight forwarders. </p> <p> Here is what a couple of the trainees have published on Linkedin about Young DSV<br> "What an amazing experience this has been. - I am truly grateful to have been given such an opportunity and to have met so many wise and inspirational colleagues from countries all over Europe. It has for sure been quite the learning curve at times, however in the end it was all worth it! Thank you to everyone involved," - Caroline Jakobsen. And Tom Bishop wrote "Incredible experience" about the Young DSV programme. </p> <p> </p> <h2>An outstanding performance</h2> <p> One participant, Justine Bleuze, also received a special award for outstanding performance based on her consistent, outstanding performance during the eight modules and two year long course.</p> <p><img alt="" width="960" height="320" src=""><br> More congratulations to Justine Bleuze and very well done.</p> <p> </p> <h2>About Young DSV</h2> <p> The Young DSV Programme is about building and maintaining a steady pipeline of certified freight forwarders across Europe to support future developments in Europe and globally. </p> <p> The trainees receive on-the-job training in their home countries and come together for weeklong courses (eight modules) at regular intervals throughout the 2 year period. The training is conducted by a Danish business school and our own internal trainers consisting of top DSV planners and specialists. This unique blend makes it possible to provide our international trainees with a recognised training programme while also incorporating our own DSV DNA into the programme.</p> <p> The second class of Young DSV trainees has already been underway for almost a year now and the third class will begin their training later this year.</p> <p> </p> <div> </div> Tue, 11 Jul 2017 07:40:00 Z <p>The design has been updated to be more modern, fresh and simple - and also much more mobile-friendly. With more and more visits to our websites from mobiles or tablets, it's important that the content adapts to the chosen device.</p> <h3>Efficient self-service at your fingertips </h3> <p>You can access our self-service tools Online Booking, Track & Trace as well as other DSV e-services directly from the front page and contact details for our offices are now more easily available.</p> <p>We wish you an exciting journey.</p> <p><a href="/About-DSV" class="more-drop">Take the opportunity to learn more about DSV</a></p> Thu, 29 Jun 2017 13:39:00 Z <p><em>Bangladesh is one of the lowest-cost manufacturing countries in the world, and its thousands of workrooms and factories supply garments to most of the world.</em> </p> <p>Bangladesh is hard to avoid – particularly if you are out shopping for clothes. After gaining independence in 1971 (from then West Pakistan) and not least after democracy was introduced in 1991, Bangladesh has experienced rapid economic growth thanks to a flourishing clothing industry. <br> <br> With annual GDP growth at 6.5% over the past few decades, Bangladesh vies with China to be the biggest garment exporter in the world. Political stability paired with a thriving private sector that operates in one of the world’s lowest-cost manufacturing countries have made Bangladesh the first choice for fashion retailers large and small all over the world. The US, Germany, the UK, France, Italy, Spain, Turkey, Belgium and Canada are some of the biggest importers of garments from Bangladesh, while recently added recipients include Japan, Australia and eastern European countries. Even China and India (the former manufacturing powerhouses of the garment industry) are now importing clothes from Bangladesh, which has decades of industry experience. <br> <br> Besides clothing, Bangladesh’s dynamic business community also has a cornucopia of other exports – including pharmaceuticals, pottery, leather, footwear and light industrial products – while maintaining a balanced import of manufacturing machinery and raw materials, as well as food products and consumer goods for the country’s rapidly growing middle class. <br> <br> </p> <h2>Widening customer base</h2> <p>DSV Bangladesh has offices in both Dhaka and Chittagong where 70 staff members are ready to provide first-class transport and logistics services.  <br> <br> Benedict Rozario, Branch Manager in Chittagong, responsible for Ocean Freight: “We have a balanced team of experience and youth. They apply their entire range of market expertise and knowledge to provide customised solutions and streamlined services to our customers. This creates such good lasting relationships that I don’t remember losing a single customer over the past two years. At the same time, we’re able to widen our base of loyal customers on an ongoing basis,” he says.<br> <br> <img alt="" height="320" width="920" src=""></p> <h2>United we’re stronger</h2> <p>After a few stagnant years, DSV Bangladesh experienced rapid business growth before the UTi merger. At the time, UTi already had a strong customer base in place. After the merger, DSV is now a powerful player among the country’s 950 transport companies. </p> <p>Thanks to an efficient integration process, DSV Bangladesh quickly fielded the right team and was the first on the Indian subcontinent to link up its new UTi colleagues to CargoWise One (transport management system in the Air & Sea division). More importantly, DSV managed to retain its existing key customers during the integration process and the changes that inevitably go with it. <br> <br> “Ongoing communications and assurances to customers were key to ensuring their continued commitment throughout the integration process,” explains Asifur Rahman, Head of Sales and Marketing, DSV Bangladesh. Afterwards, he retained customer loyalty by focusing on “excellent service” and, not least, adding a number of new people to strengthen the team. The sales team has comprehensive market knowledge and is keenly focused on procuring local business for DSV. But a significant part of the task involves supplying network colleagues with valuable leads from Bangladesh to generate as much business as possible in the DSV network.<br> <br> “Bangladesh relies heavily on network support. Most of the business is generated in the exporting countries, so we need local information from our sales teams to bring in business,” Asifur Rahman says.<br> <br> He adds that these efforts have enabled DSV Bangladesh to break all records in terms of revenue, gross earnings and cargo volumes processed since the integration. The company is now one of the very best in the DSV universe in terms of growth.<br> <br> It is exciting times for both country and company. Bangladesh shows no signs of slowing down, and the market for DSV's services is growing day by day. <br> <br> </p> <blockquote>After the integration with UTi, we now have far more tools for reaching our customers and being successful.</blockquote> <p> </p> <h2>Seminar on DSV values</h2> <p>Successful integration and new acquisitions have always been a DSV speciality. To get the best out of both companies and make sure that all employees are fully aware of their new possibilities, Namita Patwari, Head of HR and Strategy for the subcontinent, headed a two-day seminar emphasising DSV values, the new possibilities and the inherent synergies. Another purpose of the seminar was to define ideal operations and minimise errors across the new teams. <br> <br> Employees were provided with information about basic but important topics such as communication (both oral and digital) and teamwork. On the second day, groups participated in various exercises that gave them practical experience and emphasised the necessity of teamwork.<br> <br> --DSV Bangladesh is brimming with unusually talented employees with enormous potential to handle even greater opportunities and strengthen our business,-- Namita Patwari says.<br> <br> </p> <h2>The future</h2> <p>The future looks bright for both Bangladesh and DSV. The country is becoming the world’s leading garment supplier, while new sectors are emerging and growing everywhere. The company had the honour of handling the first pharmaceutical shipment for the US last year. The goal was clear: The Bangladesh team wanted to stand out from the competition by providing first-class expertise and advanced solutions to save time and money for customers. <br> <br> Danusha Gunawardena, Country Manager: “A market share of more than 60% makes us the market leader of shipments to Belgium; a position built upon a strong foundation of commitment and dedication from both countries. We are determined to spread this model to the rest of the world, and I am pleased that our friends in most other countries have already shown great enthusiasm and commitment to growing their cooperation with us,” he says, adding:<br> <br> “Even the best plans and ambitious goals rely on our employees who are our most valuable asset. For the same reason, we give high priority to training and developing everyone so we are prepared in the best possible way to address our customers’ growing challenges. We play a key role in the fashion and retail trades, and we invite our colleagues and customers all over the world to join forces with us.”</p> <div> </div> Tue, 13 Jun 2017 12:02:14 Z <em>Picture from left to right: Ruud van Heugten, Managing Director Greenport Venlo, Remco Innemee – Regional Director Netherlands South East, Arno van Berlo – Senior Manager DSV Property, Peter van der Maas – Managing Director DSV Solutions The Netherlands. </em><br> <br> Peter van der Maas, Managing Director DSV Solutions Netherlands comments:<br> <blockquote>In 2019, we will complete the construction, which will bring the total managed surface of logistics operations in Venlo to 210,000 m2 not including the DSV Road cross-docking terminal located 2 km south. We are expanding due to a strong growth in demand for logistics services in the region, notably fuelled by increased ecommerce activities. </blockquote>Venlo is strategically located with optimal access to large consumer markets. The area has been awarded the title for European Logistics hotspot for years in a row, which has been underlined by well-known consumer brands selecting the location for their regional warehousing and distribution. <br> <br> The new facility will feature a high level of automation, specifically geared towards handling of small orders that are typical for ecommerce. <br> <a href="" class="more-drop"><br> Read more about DSV Solutions' logistics services</a> Tue, 13 Jun 2017 11:40:20 Z <p><em>The stage is taking shape and a couple of the crew members are discussing the final details. </em></p> <p>Buying a ticket for a concert is easy these days. Book online. Pay online. Go to the show. The question of what happens behind the scenes is never considered, but to those of us who help set up the event, our experience culminates in the hours and days leading up to the concert. There is no “business as usual” when large rock concerts go on tour and hundreds of stage hands do whatever it takes to make it all mesh. As the Global Motion guys say: “If the job was easy, anyone could do it.”<br> <br> The relationship between DSV and Global Motion started with operations in London, Los Angeles and New York almost six years ago and has been working ever since. However, Carsten Trolle, CEO of DSV Air & Sea, and Adam Hatton, CEO & Founder of Global Motion, sat down to talk about rolling out their bespoke service globally, involving DSV offices wherever possible. Initially they identified the growing market of the Middle East and Asia, and the most ideal and central location in which to set up shop was Dubai.<br> <br> From a few kilos of air freight to chartered planes, each project collaboration with Global Motion has to be handled carefully and with urgency. It is crucial to be flexible and adapt to client requests and circumstances – because “that’s showbiz, folks!”</p> <h2>Travelling in the cargo hold</h2> <p>Global Motion is keenly focused on providing personal service, which in some cases means having to travel with the load (in fact in the cargo hold along with the equipment) to ensure that the equipment arrives safe and sound, is loaded correctly and is not upside down or stacked on its side.<br> <br> Grant Hollingsworth, General Manager for Global Motion UAE, recalls the recent Coldplay project: Sixty tonnes of air freight were loaded onto a Boeing 777 freighter from their concert in Mumbai, India, and flown to Dubai World Central Airport, UAE. From there the cargo was transported to Dubai International Airport and cross-loaded to a regularly scheduled flight heading for Auckland, New Zealand for Coldplay’s next concert. Efficient solutions like these are ultimately what make the show profitable.</p> <p><img height="320" alt="Hollingsworth, Global Motion and Carstensen, DSV" width="960" src=""><br> <em>Grant Hollingsworth (left), General Manager, Global Motion, with Michael Carstensen, Managing Director of DSV UAE. Grant often travels with the cargo to keep it safe and make sure it arrives on time.<br> </em> </p> <div>After the Auckland concert, the equipment was transported back to the Emirates just in time for the New Year celebration in the country’s capital, Abu Dhabi. Grant flew with the cargo on each leg of the trip, supervising its every movement: “We were the first ones to arrive at the show and the last ones to leave,” he says. </div> <h2>Trucks got lost</h2> <p>The excitement of working with Coldplay permeated the DSV UAE office, who busily set to work packing the equipment right after the show ended – and before they could celebrate the new year – onto eight different trucks headed to the airport. Due to heavy fog, three of the trucks got lost along the way. Grant – along with Paveen Nair, Air Freight Manager – had to search for the trucks for almost three hours to make sure that the cargo made it to the airport in time for customs clearance, dog inspections, immigration, security screening and loading onto the next plane headed to Amsterdam, the Netherlands. The first day of January is not necessarily a workday all over the world, but it was “business as usual” for DSV and Global Motion.</p> <table> <tbody> <tr> <td style="background-color: #d8d8d8;">DSV and Global Motion have also collaborated on: MADNESS: Concert in Dubai. Air freight weighing 1.2 tonnes arrived in Dubai and had to clear customs that same day to be ready for the show in the evening. CHEMICAL BROTHERS: 20 tonnes of air freight for the Abu Dhabi Formula 1 after-party show. THE MUSICAL ’CATS’:  60 tonnes of sea freight from the UK to the Dubai Opera House and then to Doha, Qatar, before travelling to Kuwait City. LEGOLAND: 5.5 tonnes of air freight for LEGOLAND in Dubai. BOLLYWOOD: A forty-foot container for the new Bollywood amusement park in Dubai.<br>    </td> </tr> </tbody> </table> <p><a href="" class="more-drop">Read about our airfreight services</a></p> Tue, 06 Jun 2017 12:13:15 Z <p><em>Beachfront cool made the DSV stand a place of calm in the middle of the trade fair - even when it was bustling with activity</em></p> <p>No other event in the transport and logistics industry is such a great draw for visitors as the world's largest trade fair for logistics, mobility, IT and supply chain management, which takes place every two years in Munich. More than 2,160 exhibitors from 62 countries were present this year at transport logistic 2017. </p> <h2>Visitors from around the world</h2> <p>DSV Germany certainly didn't miss out on this must-attend event held over four days from 9 to 12 May. 60,000 visitors from 120 countries had the opportunity to acquaint themselves with products and services from DSV’s divisions and to reinforce existing business relationships. </p> <p>Visitors once again came in droves, not least to see the impressive (beach) stand with its Danish flair. Sand and wood, cosy lounge corners and a beach bar once again allowed DSV to express its modern, Danish identity. </p> <p><img alt="" width="960" height="320" src=""></p> <p><em>Ready to meet the guests: MD, DSV Air & Sea UK Michael D. Hansen; MD, DSV Road DE Peter Fog-Petersen; CEO, DSV Air & Sea Carsten Trolle; and MD, DSV Air & Sea BE, FR, NL Frank Sobotka </em></p> <h2>Visitors meet CEOs of DSV</h2> <p>Once again, visitors from DSV included Jens Bjørn Andersen, CEO DSV A/S, Carsten Trolle, CEO DSV Air & Sea Holding and Søren Schmidt, CEO DSV Road Holding A/S. They met with customers, partners and media representatives. </p> <p>Sitting on the so-called "Red Sofa" of the Deutsche Verkehrszeitung (DVZ –  a specialist magazine for German transport), Jens Bjørn Andersen praised the work of DSV Germany employees and turned the focus to the financial success of the company – which was also thanks to the UTi integration.  </p> <iframe width="560" height="315" id="widget2" src="" frameborder="0"></iframe> <h2>Trade fair generates business and strengthens our image</h2> <p>Participation in transport logistic was once again an extremely successful move for DSV. It is an ideal platform to gain high-quality business contacts as well as to increase the loyalty of existing customers. It also boosts our image. The DSV stand brought visitors a little piece of Danish corporate culture, true to the motto: "Global Transport and Logistics – Made in Denmark".</p> Fri, 19 May 2017 13:27:00 Z <p><em>DSV representatives were CFO Jens Lund, CEO, Air & Sea, Carsten Trolle, President, DSV North America, Niels Larsen and IR Officer Ronni Funch Olsen.</em></p> <p>In honour of the occasion, CFO Jens H. Lund, was invited to ring the Opening Bell, which marks the beginning of each trading day. </p> <p><img alt="" width="960" height="320" src=""></p> <p><em>Photo from left: Carsten Trolle, Jens H. Lund and Carsten Borring, Head of Listings and Capital Market Nasdaq Denmark getting ready to push the bell button</em></p> <p><a href="!/!/!?ceremonyId=7615" class="more-drop">See more photos and video from the ceremony</a></p> <h2>What is all the fuss about?</h2> <p>It’s considered to be a great honour to be invited to ring the bell. </p> <p>The opportunity is usually offered to very successful companies, and DSV is no exception here, as we have enjoyed great success in the market - not least since acquiring UTi and demonstrating a successful integration of the two companies throughout 2016 and into 2017. This of course is down to the huge effort and great motivation by all employees worldwide. </p> <p><img alt="" width="960" height="428" src=""></p> <p><em>Our team and the Nasdaq representatives in front of the Nasdag Tower in Times Square, New York</em></p> <p>The Nasdaq Opening and Closing Bell Ceremonies allow listed companies to address a wide audience with specific messages. Each ceremony is carefully designed to showcase the company in question – on the Nasdaq Webcam, MarketSite Tower and participating television networks such as CNBC, Bloomberg TV, Fox Business News and many others - reaching millions of viewers worldwide. </p> <p>This is the second time for DSV – the last time was in 16 May 2013. Jens Lund remarks, </p> <blockquote>I was honoured the first time, and it’s even better to be invited back a second time. We must be doing something right. Of course, it’s a great opportunity for some exposure, and I think we have a great message to the market after Q1. It makes it easy to smile for the cameras.</blockquote> <p><a href="" class="more-drop"> Read more about the Nasdaq Bell Ceremonies</a></p> Wed, 17 May 2017 13:11:00 Z <p><em>DSV driver Dannie Lyhne services the Greater Copenhagen area with dialysis fluid for patients with impaired kidney function who treat themselves at home.</em></p> <p>Every week, some 130 patients receive the crucial dialysis fluid from Fresenius Medical Care Denmark A/S for the home treatment of kidney failure. </p> <p>Dannie Lyhne comments on his daily deliveries: "We all know the feeling; it’s very annoying when you have to wait for a home delivery. It’s such a hassle. And that’s why we have to make sure that the deliveries arrive on time and with as little disturbance as possible. Some patients want me to deliver their dialysis products just inside the door on the 5th floor; while others want me to put them in a cupboard in the room with the dialysis machine". </p> <p>One of the advantages of home treatment is that the patient can time and perform the treatment to fit perfectly with their schedule for the day. Patients avoid the weekly visits to hospital to receive the time-consuming treatment that removes toxins and excess fluid from the body and blood streams.</p> <p>CEO of Fresenius Medical Care Denmark A/S, Bo Johansen envisions a rise in home treatments and highlights that a high level of service is essential for successful home treatment: </p> <blockquote>Home treatments need to be effective and secure the freedom that increases quality of life for the patient. This requires a high level of service and flexibility in the delivery of dialysis products.</blockquote> <h2>Flexible deliveries and a high service level </h2> <p>Fresenius Medical Care Denmark A/S sets itself apart by focusing on a strong value chain. “In the market, we are known for our high quality medical products and equipment for the treatment of patients with kidney failure. In order for us to provide a high level of service and guarantee flexible deliveries, we need to focus intensely on our warehouse and outbound logistics setup. We have to be able to act fast and effectively, and with DSV as logistics partner we can", says Bettina Vincens Andersen, Logistics Manager at Fresenius Medical Care Denmark A/S. </p> <p>Commenting on the cooperation with Fresenius Medical Care Denmark A/S, which includes a temperature-controlled pharmaceutical warehouse with own wholesaler licens, pick and pack of medical products and delivery of prescription medicines to hospitals and patients in their own home, Brian Hoppe Nielsen, Quality Supervisor in DSV Solutions Denmark, says:</p> <p>"In DSV, we are very aware of our role in this cooperation, because our drivers are in direct contact with people in vulnerable situations. Quality for us is much more than living up to requirements for the storage, transport and handling of medical products. Quality is as much a question of the right personal attitude when meeting the patients; medical products should be delivered with great warmth and empathy".</p> <p><img alt="" src="" style="height: 320px; width: 960px;"><br> <em>Dannie Lyhne drives a small refrigerated van to ensure swift passage in densely populated areas.</em></p> <article><section></section></article> <p>All DSV drivers, delivering to private homes, have been hand-picked based on their personality and driver experience. Dannie comments on delivery to private homes: "For me it’s about ensuring a good experience every time I deliver dialysis products to a patient – and this varies from patient to patient. Some want me to make an almost unnoticed delivery while others want to have a chat."</p> <p>At Fresenius Medical Care Denmark A/S, CEO Bo Johansen highlights the delicacy of home deliveries. Usually, there is a no contact between hospital patients and suppliers. "Home deliveries are very delicate. It’s a unique situation and quite a demanding task to do home deliveries. For his reason, it’s incredibly important that people have confidence in us as suppliers."</p> <p>While home delivery of medical products is a relatively new service for DSV Denmark, DSV South Africa has been doing it for a long time. Here, the DSV Healthcare unit delivers 350,000 patient-ready packs every month to chronic patients, making DSV the country’s second-largest pharmacy.</p> <p><a class="more-drop" href="" target="_blank">Read more about our Healthcare setup in South Africa</a></p> Wed, 10 May 2017 08:19:00 Z <p><em>President, DSV Air & Sea US, Niels Larsen's recipe for success: Go face to face with your customers as often as possible</em></p> <p>When the figures are added up each quarter, the results in the US evoke the biggest smiles among our shareholders. For good reason, too, because the 36 offices (as well as 4 in Canada) are among the very best in terms of DSV earnings, and they increase their financial performance almost every single quarter. This is how it has been for the past many years under changing "presidents" all of whom cultivate the same culture and recipe for progress: complete transparency for each individual’s performance data and meeting as frequently as possible with new and existing customers.</p> <p>The 48 sales managers are monitored in terms of their performance data, which includes the following: </p> <p>•financial status on new and existing customers;<br> •number of sales meetings and customer visits;<br> •number of new accounts in the pipeline. </p> <h2>Getting a competitive edge</h2> <p>All sales managers and branch managers have complete access to performance data for all colleagues throughout the US, so they can keep track of exactly how they are doing in the nationwide ranking. </p> <blockquote>"Sharing this in-your-face data is indeed one of the reasons why I believe our sales force is doing such a good job. It keeps them on their toes,"</blockquote> <p> Niels Larsen says. Niels has been president of DSV Air & Sea in the US and Canada since 2014. </p> <p>At the same time, he emphasises freight forwarders' efforts to pass on good sales tips to sales agents as a way of generating more business from each customer. Also, many freight forwarders attend sales visits where they also get to see the customer in person and this helps increase customer loyalty to DSV. "Granted, we can always do better, but based on the criteria we have set  for our sales managers in DSV US/Canada, we're at a level where very few sales managers do not achieve their goals," says Niels Larsen, who opened DSV’s Los Angeles office in 1985. </p> <h2>Decentralisation – as long as it makes sense</h2> <p>Then as now, the corporate culture was decidedly decentralised, and it was and still is the branch manager who is responsible for the sales managers working at the office. There is no national sales manager, as is often the case in other DSV countries, and this model has worked well in the US where the 48 sales managers generated a "very satisfactory" financial performance from new and existing customers alike in 2016.</p> <p>"This model has worked perfectly for us," Niels says. Even so, over the past year, he took the initiative to centralise parts of the organisation to enable the US organisation to be more flexible in serving global customers together with the rest of the network: "We're ardent supporters of decentralised management, but naturally we have to adapt to the rest of the organisation so we can better exploit our global power and target our efforts," he says.</p> <h2>Everyone has to get out and visit customers</h2> <p>A branch manager in the US does not just sit back and make sure his/her sales manager is doing a good job. In the US and Canada, it is equally important for other managers to meet customers face to face, and, according to Niels Larsen, it is actually this involvement at all levels that makes the difference.</p> <p>"Many of our key accounts were landed through the efforts and often direct involvement of our branch managers, just like I like to be in front of as many customers as possible," says Niels Larsen. He estimates that he spends roughly half his time (as President of Air & Sea USA) on direct sales and customer visits."I love selling, and although we've had our share of challenges in the US over the past year, while implementing a massive integration, by and large, I have only met satisfied customers," he says.</p> <h2>Running a flexible operation</h2> <p>In order for branch managers and other managerial layers to maximise the time spent on sales and customer visits, day-to-day operations must run as smoothly as possible. Integration was the order of the day in 2016, but even so, US branch managers and sales managers managed to carry out no less than 15,000 sales visits with new and existing customers alike. "They deserve great appreciation and recognition for their efforts and for giving sales such a high priority," Niels says, singling out five of the most successful sales managers who are jointly responsible for generating about one-quarter of the turnover: "They did a fantastic job," he says.</p> <h2>Bigger global customers</h2> <p>The future for sales managers in DSV includes bigger global customers who have different demands to the typical small or medium-sized customers, which have mostly made up DSV's customer base till now. "We don't just contact one person now. We meet quarterly with the entire logistics department at the companies to review our services, discussing data quality, future strategies, new markets, IT interfaces and much more. It's a new world - one that is very different from the old one - and it is very exciting," Niels says. He encourages everyone to not forget the small and medium-sized customers after all, because they are still "crucial" for DSV – all over the world.</p> <p>"Sales managers must keep focusing on small and medium-sized customers, but they must also be familiar with the skills required for serving global customers. You have to know what DSV stands for, know our tools and our overseas colleagues. And don't forget that more than ever, we need to cooperate closely with colleagues in operations, so we can deliver the quality expected of us and promised to our customers," he says.</p> <h2>Can make quick decisions</h2> <p>And to the branch manager and managers above that (himself included): "Work hard at operational excellence to allow yourself time to continue maximising your face-to-face contact with your customers. From a management point of view, face-to-face contact with a customer has become a huge and important skill for DSV and something we must continue to thrive on, as it is something the competition is greatly lacking,” Niels says, adding: "More and more customers like the fact that, when dealing with DSV, we can make fast decisions, we know our products and we are quick to react when things need to change. We cannot lose that edge, cannot!” he says.</p> <p>Niels Larsen encourages his DSV colleagues to become thoroughly familiar with the products, including the IT solutions, and stay open to all the opportunities that are emerging. And not get wrapped up in internal discussion about "this and that". "We need to see ourselves as a customer-driven company, and we need to take ownership of the tasks ahead of us. If we can manage all this, I do believe we have a bright future ahead of us," he says.</p> Fri, 05 May 2017 11:17:00 Z <p>Jens Bjørn Andersen, CEO:</p> <blockquote>"A very strong set of Q1 numbers brings us even closer to our goal of reaching pre-UTi performance levels and margins. All three divisions have recorded a significant increase in earnings in the quarter, which is very satisfactory. In addition to following our integration plans, we have increased our sales efforts in order to secure future market share gains".</blockquote> <p>Selected financial and operating data for the period 1 Januar - 31 March 2017:</p> <p>(DKKm) <br> • Net revenue  18,223<br> • Gross profit  4,220<br> •Operating profit before special items  1,129           <br> •Operating margin  6.2%<br>  •Conversion ratio  26.8%<br> •Special items, costs  160                 <br> •Profit before tax  875        <br> •Adjusted earnings for the period  809<br> •Adjusted free cash flow  839<br> •Diluted adjusted earnings per share of DKK 1 for the period  4.30</p> <p>Gross profit and EBIT before special items for Q1 2017 were positively impacted by property gains of approx. DKK 125 million. In combination with the underlying financial performance for the quarter this leads to an upward adjustment of the full-year outlook for 2017 as follows:</p> <p style="margin-left: 40px;">•Operating profit before special items is expected to be in the range of DKK 4,300-4,600 million <br>   (previously DKK 4,200-4,500 million). <br> •All other expectations for the full-year performance are unchanged.</p> <p><a href="" class="more-drop">Full report available here</a></p> Tue, 02 May 2017 13:19:00 Z <p><a href="" class="more-drop">Interim financial report first quarter 2017 Company announcement no. 646</a></p> <p><a href="" class="more-drop">DSV investor presentation Q1 2017</a></p> <p><a href="" class="more-drop">Delårsrapport 1. kvartal 2017</a></p> Tue, 02 May 2017 11:57:00 Z <p>Although we are still in the process of technical and legal mergers across the divisions we have effectively become one company.</p> <p>Read more about our business in our current issue of moves:</p> <p style="margin-left: 40px;">•Why the US is the best (p. 4)<br> •Global accounts - in all divisions (p. 6-8)<br> •New transport management system in record time (p. 12-13)<br> •Fang Xie will make DSV the best in Singapore (p. 20-22)<br> •From local anecdotes to global values (p. 24)</p> <p><a href="" class="more-drop">Read the corporate magazine</a></p> Tue, 02 May 2017 11:06:00 Z <p>DSV Sweden is currently testing a unique Atego Hybrid truck from Mercedes-Benz in Malmo city distribution. The truck runs on both electricity and the new biofuel HVO 100. </p> <p> After a six-month test period in Malmo city traffic, the project will be evaluated. The results will help determine if electric hybrids can become long-term solutions to distribution in metropolitan areas, which are especially vulnerable to air pollution. </p> <p>"Mercedes Atego Hybrid is our latest investment in environmentally certified vehicles as part of our long-term efforts to reduce environmental impact. We definitely see the benefits of having a new type of distribution vehicle in urban traffic, as the combination of HVO and electricity produces significantly lower emissions levels of carbon dioxide. It will be interesting to see how it works to drive a hybrid in the urban environment and the environmental benefits it provides," says Staffan Klinterhäll, Business area manager.</p> <blockquote>I think it's really exciting that we are testing a hybrid truck. With this investment, we continue our active environmental efforts towards sustainable logistics in close cooperation with our customers.</blockquote> <p> says Magnus Malmqvist, Regional Director SWE, NOR and FIN and Managing Director, DSV Road AB </p> <h2> What is HVO 100 fuel?</h2> <p>HVO stands for Hydrotreated Vegetable Oil, which is an advanced renewable biomass in the form of 100% synthetic diesel. Contrary to what the name implies, a large part of the Swedish HVO 100 is produced using slaughterhouse (animal) waste in addition to vegetable oils. HVO 100 may reduce CO2 emissions by up to 90%. Other emissions (CO/HC/NOx and particulates) is 20-60% lower compared to regular diesel.</p> <p> </p> Mon, 27 Mar 2017 07:25:43 Z <p>The environment is the biggest winner now that DSV, since November, has been able to consolidate cargo at the Krefeld traffic hub in north-west Germany. Previously, goods were only cross-docked at the first terminal to be established for this purpose at Schwieberdingen (Stuttgart). </p> <p>This provided the small DSV countries in particular with direct daily access to all 32 countries in the network. But bigger DSV countries have also benefited from the cross-docking terminal as an overflow valve during seasonal fluctuations. </p> <p>By adding a cross-docking terminal at Krefeld, the DSV Road network can reduce lead times and thus conform to customers’ increasingly demanding supply chains.</p> <h2>Regular departures</h2> <p>Both palletised and normal LTL cargo has been consolidated and cross-docked at Schwieberdingen in south-west Germany since 2013. The idea behind cross-docking cargo from all countries in the DSV Road network was to make it possible for the individual countries to ship exports to the common hub and receive imports from the other countries – instead of criss-crossing Europe on a daily basis with small volumes on the trucks. This maximised the use of the trucks and their load capacity and minimised empty driving.</p> <blockquote>Our customers benefit greatly from regular driving and arrival times. This makes it possible for them to perfect their planning and increase their flexibility with better delivery performance,</blockquote> <p> says Søren Schmidt, CEO, DSV Road Holding A/S. </p> <p>He adds: "At the same time, the environment benefits from less empty driving and optimised unloading."</p> <h2>Significant improvement</h2> <p>Kay Kleinhans, Director of Networks, DSV Road Holding A/S, is pleased with the central location of the new traffic hub in North Rhine-Westphalia near the established industrial zone of Euro Fichtenhain, right next to the A57 and close to Düsseldorf Airport:</p> <p>"The modern logistics centre in Krefeld provides lots of space with a total area of 168,000 m². DSV Road can quickly redistribute shipments in the cross-docking hall covering 12,000 m² where the goods flows can be timed precisely and processes can be optimised," he says. </p> <p>With yet another cross-docking terminal in Krefeld, DSV has strengthened its European Road network with overnight pick-up and delivery to basically all DSV countries in Europe.</p> <p>"Cross-docking cargo in Schwieberdingen has proven its worth, both to customers and our network. Now, we’re building on this success and reaping the full value of our tightly-knit Road network," Søren Schmidt says.</p> <p><a href="/road-transport" class="more-drop" target="_blank">Read more about our Road services</a></p> Tue, 21 Mar 2017 07:10:17 Z <p>The Annual General Meeting held yesterday was brief this year – starting at 15:00 and ending approximately an hour and a half later. No proposed resolutions had been submitted in advance, so the agenda was short and uncontroversial.</p> <p>The 2016 Annual Report and all other agenda items were quickly resolved and approved. </p> <ul> <li><a href="" target="_blank">Full agenda</a></li> <li><a href="" target="_blank">Minutes of meeting</a></li> </ul> <h2>A strong ONE DSV – ready to take market share</h2> <p> Both Chairman of the Board Kurt K. Larsen and CEO Jens Bjørn Andersen presented a strong DSV that had succeeded in completing most of the integration of UTi Worldwide Inc. as planned as well as performed in the upper end of the forecasted spectrum for 2016. </p> <blockquote>The company is in great shape, and our employees are in sync with the management and very motivated to perform.</blockquote> <p>  – CEO Jens Bjørn Andersen</p> <p>A very content CFO Jens Lund took over from Kurt K. Larsen and Jens Bjørn Andersen and supported the statements of a strong DSV with a presentation of the results in the 2016 Annual Report.</p> <p><img height="320" alt="DSV Annual General Meeting 2017" width="960" src=""></p> <h2>The shareholders take the stand</h2> <p> All shareholders had great praise for DSV this year, as they were impressed with how well the integration of UTi Worldwide Inc. had been executed and very happy to see that results had remained very satisfactory and – not least – that the share price had gone up (by 16% in 2016). </p> <p>A few interested and poignant questions were raised, here’s a selection:</p> <h4>Q: Will DSV be taking a break from M&A?</h4> <p><strong>A: </strong>Yes. M&A on a larger scale will not be on the agenda until the business as a whole has completed the integration of UTi. Having said that, great M&A opportunities do not always come at an opportune time. We do, however, have great respect for the huge efforts put in by all employees in 2016 – not least our colleagues in Global IT – and the aim is “to take a breather” on the M&A front until the organisation has recovered.</p> <h4>Q: Is DSV concerned about back-sourcing, especially in the light of President Trump’s administration?</h4> <p> <strong>A:</strong> Not really. Modern day supply chains are so complex that a complete back-sourcing scenario is highly unlikely. Even if back-sourcing becomes a major trend in the US, it’s not detrimental to DSV. Road US and Solutions US will then profit from increased business – even if Air & Sea suffers a loss.</p> <p>After the Q&A, Chairman of the Board Kurt K. Larsen made the final remarks and bid the shareholders goodbye. </p> <p><a href="" target="_blank">The specifics of the voting for each agenda item are available here</a></p> <p><a href="" target="_blank">Find more financial information about DSV at our investor site</a></p> Fri, 10 Mar 2017 13:56:07 Z <p>On several occasions DSV has transported Equestrian Surfaces Ltd.'s products from Burnley in the UK to destinations in Europe and the APAC region.</p> <p>Racecourse surface materials are specifically designed for the climate and use at the destination and thus tailored to meet specific requirements.</p> <p><em>"We have had an excellent cooperation with DSV on the transports to Belgium, South Korea, Sweden and, most recently, Denmark during in the last 12 months. DSV is an efficient and trustworthy partner. They provide precise information with a short response time, which is important to us and our customers," says </em>Philip Bond, Sales Manager at Equestrian Surfaces Ltd and continues: <em>"Since many horses are usually trained on the racecourses every day it is important to maintain a minimum of downtime and ensure that delivery takes place as scheduled."</em></p> <h2>The most recent transport</h2> <p>In February this year, we transported 406 tons of surface material across the North Sea to the racecourse in Klampenborg, just north of Copenhagen, Denmark. The material is a blend of environmentally approved synthetic fibres and multi-washed silica sand, wax coated to suit the Danish climate. The shipment was loaded in sixteen 20 foot containers and shipped from Burnley via Felixstowe in the UK to Copenhagen, Denmark and then by truck to its final destination.</p> <p><em>"The changing of surface material must take place as quickly and efficiently as possible in order to avoid downtime and stressing the horses with noise from the heavy machinery. DSV delivered as agreed and their cooperation has been great,"</em> says Allan Arndt, Head of the racecourse in Klampenborg, Denmark.</p> Thu, 09 Mar 2017 10:52:26 Z <p>"We need space to store our relief equipment, so we can act quickly when disaster strikes. It’s absolutely key for us; and we are very excited to have access to a total of 2,000 m2 of storage space at DSV’s warehouse close to Roskilde [DK]. It’s a very welcome doubling of our warehouse capacity," says Red Cross Denmark’s Secretary General Anders Ladekarl. </p> <h2>DSV donates two adjacent warehouse spaces</h2> <p>The new Red Cross/DSV warehouse in Roskilde is split into two spaces – one for storage of relief equipment and one for testing and training, so Red Cross’ staff can practice set-up and get familiar with new equipment.</p> <iframe width="560" height="315" id="widget2" src="" frameborder="0"></iframe> <br> <em>Watch a short video of Red Cross Denmark moving into the DSV warehouse</em> <p>In addition to the agreement for free delivery of warehousing and logistics services in Roskilde, DSV will act as strategic partner to Red Cross Denmark and its 30 international partner countries. Support will include donations and logistics services as well as access to expertise and advice in connection with projects locally and globally.</p> <p>"For a while now, DSV has been looking for a global charity partner; and Red Cross was chosen, because we feel that we can help to make a difference doing what we do best – global transport and logistics. Like DSV, Red Cross is an international organisation, so we will be able to support Red Cross worldwide. We are looking very much forward to that," says DSV A/S’ CEO Jens Bjørn Andersen.</p> <h2>Logistics plays an essential role in relief work</h2> <p>Birgitte Ebbesen, Chief of International Affairs, is looking forward to having a professional logistics partner at hand: </p> <p>"In Red Cross, we have a lot of experience with providing disaster and emergency relief, but we can’t do much if we can’t get our equipment and staff to the emergency area. We depend on being able to get there and acting quickly; this is something DSV can really help us with as they have a lot of experience with transport and logistics. It’s a great plus for all of our projects".</p> <p>The agreement does not specify any particular projects, however, focus will be on relief work and quick response to emergency situations. In DSV, the agreement has been implemented globally, encouraging all of DSV’s more than 80 countries to support local Red Cross projects.</p> <p><a class="more-drop" href="" target="_blank">Read more about Red Cross Denmark</a></p> <p><a class="more-drop" href="" target="_blank">Read more about The International Federation of Red Cross and Red Crescent Societies</a></p> Mon, 06 Mar 2017 12:38:45 Z <p>The new office, located in Skopje, has a staff of three, which is expected to grow with the business. The branch will be managed by Mr. Dragan Petrushevski, who has many years of logistics experience in FYR Macedonia as well as abroad.</p> <p>The Skopje office is the first DSV office in FYR Macedonia. The new company, DSV Road DOOEL, will be managing all transport and logistics activities in FYR Macedonia, including any Air & Sea and Solutions activities.</p> <h2>How to find and contact us</h2> <p><strong>DSV Road DOOEL</strong><br> ul. 15ti Korpus. Br.3 <br> 1000, Skopje<br> FYR Macedonia</p> <p>Country Manager: Mr. Dragan Petrushevski<br> Direct line: +389 2 3243 100<br> Email: <a href="mailto:"></a></p> <h2>About the Former Yugoslav Republic of Macedonia</h2> <p>FYR Macedonia is populated by approximately 2.1m people, it is located on the Balkan peninsula and shares borders with Serbia, Bulgaria, Greece, Albania and Kosovo. FYR Macedonia has two airports (Skopje and Ohrid), but operates through the ports Thessaloniki in Greece and Durres in Albania. FYR Macedonia's main industries are textiles, agriculture and metallurgy. </p> <p>For the past eight years, the automotive industry has emerged as another major industry - largely as a result of many international production companies establishing facilities in FYR Macedonia, e.g. Johnson Control, Lear Corporation, Johnson Matthey, Drexler Meyer, Kornberg & Schubert, Kostal etc. This in turn has resulted in a growing demand for inbound and outbound transport and logistics services.</p> <p><a href="/road-transport" class="more-drop" target="_blank">Read up on our road services</a></p> Thu, 02 Mar 2017 09:25:40 Z <p>Only a handful of freight forwarders are cleared to service cruise ships around the world. Trust and reliability are essential to ensuring punctual quayside deliveries when the ship calls for a brief visit in a foreign port. "We've been trying to get into this market for years and now we have. Meeting the right people is crucial, and it requires a big investment in terms of time and effort," explains Niels Larsen, President, DSV Air & Sea.</p> <h2>Required: knowledge and commitment</h2> <p> With the acquisition of UTi, DSV gained its very own <em>Marine & Hospitality </em>department, with a dedicated team of employees servicing nothing but cruise ships. Supplies are delivered quayside (cruise necessities) and in dry dock (typically supplies for maintenance, repairs or total refurbishing projects). </p> <p>The department is also involved in the building of new ships, not to mention last-minute emergencies; a few hours can be crucial to avoiding losses that may run into the millions if 1,200 passengers have to be flown back home fully compensated, because a spare part arrived two hours late. </p> <p>The <em>Marine & Hospitality </em>department has its own control towers staffed 24/7 by specially trained staff in both the US and Europe: "You need to have a knowledge base all over the world and be committed to and passionate about the industry as a whole," says Maxine Krajniak, Vice President, <em>Marine & Hospitality</em>, who heads up DSV's new global cruise team.</p> <p>For the past fifteen years, Maxine has been involved solely in designing and developing shipping solutions focusing on the unique challenges that apply to cruise ships. She has been a frequent guest speaker at conferences, and she speak openly about the fact that the industry demands unwavering focus by the whole team: </p> <blockquote>It is essential to have a department dedicated to the just-in-time environment and ready to provide round-the-clock service,</blockquote> <p> she says. </p> <p><img height="320" alt="Cruise ship at Port Chalmers NZ" width="960" src=""></p> <h2>No room for error</h2> <p> Maxine and her five <em>Marine & Hospitality </em>colleagues are constantly on their toes, because a single misstep could ruin what has taken years to build: "Most ships are only in port for up to eight hours. Passengers have to disembark and board the ship, and all the necessities have to be loaded on board. There is no room for error, because once the ship has departed, it will be gone for days before calling at the next port. Being there on time, every time, is how you create your reputation as a global leader in this industry, and it takes years to get to where we are now," she says.</p> <p>Maxine looks forward to the local DSV offices helping to earmark resources to further develop the department: "We have an obligation to our customers to keep investing in and developing the department. This is an industry that expects the highest degree of professionalism," she says.</p> <h2>Utmost attention</h2> <p> Maxine is looking forward to expanding the cooperation with both the Road division in Europe and DSV Perishables in the UK (which handles fresh food). "Today, we're restricted to delivering foodstuffs that don't require refrigeration. It would be very interesting to cooperate with DSV Perishables on supplying fresh foods to cruise ships,” Maxine says. </p> <p>Niels Larsen, President, DSV Air & Sea: </p> <blockquote>We're off to a very good start and we've succeeded in handling shipments where our competitors couldn't. I am fully confident that this will continue to be a success, and it is definitely a branch of our business that will have our utmost attention,</blockquote> <p> he says.</p> <h2>New orders received</h2> <p> <em>Marine & Hospitality </em>already has 10–11 major dry-dock projects on order. These will have a delivery window of one to three days for everything from new carpets to a complete refurbishing of the ships. In addition, DSV just won the tender for logistics supply to the building of Tui Cruises'’ <em>Mein Schiff 6</em> in Turkey. The project runs from December 2016 to the summer of 2017. </p> <p> "We also helped to build the first five ships in this series, and our own Andreas Schwertfeger, who heads up our <em>Marine </em>activities in Europe, has excellent relations with European companies such as Costa Cruises, Tui Cruises and P&O Cruises," Maxine Krajniak explains.</p> Mon, 27 Feb 2017 08:53:12 Z <p><em>Photo: DSV has made great inroads in South Africa, and has changed the brand symbols on everything from vehicles and buildings to signs and uniforms.</em></p> <p>While South Africa’s poorest, chronically ill residents of Western Cape (South-Western province of South Africa) could previously have medicine dispensed at 250 different sites in the province, there are now more than 1,000 different dispensing sites in the area. Churches, shelters, community centres and soup kitchens provide facilities for the dispensing of medicine, which means that far more residents now have easy, natural access to vital prescription drugs from the public health service. </p> <blockquote>It’s an impressive operation,</blockquote> <p> says Kurt Larsen, chairman of DSV’s Board of Directors, who just returned from a visit to South Africa along with a handful of other board members.</p> <p>"With more than 1,000 dispensing points, we make sure that the most disadvantaged members of society actually get their medicine for the treatment of HIV, cancer, diabetes, etc. The target group is difficult to reach, unless you make a persevering effort to meet them where they live. And this has actually succeeded beyond all expectations," Kurt Larsen explains.</p> <p><img height="320" alt="DSV board arriving at Cape Town South Africa" width="960" src=""><br> <br> <em>Birgit W. Nørgaard, followed by the other visitors from DSV’s board of directors: Thomas Plenborg (left), Robert Kledal and Kurt Larsen (rear). The board members are escorted by Jacqui Cantwell, Sales Director, Distribution (left).</em></p> <h2>Social aspect</h2> <p> In addition to the ordinary transactions of Air & Sea, Road and Solutions, most of DSV’s South African business involved the distribution of medicine. It is done from ultra-modern facilities in both Cape Town (state medicine distribution) and Johannesburg. The company represents 40 different pharmaceutical and healthcare companies and daily supplies the country’s hospitals, clinics, medical centres, pharmacies and wholesalers with pharmaceutical products, equating to more than half of the country’s total consumption of medicine. Another department is responsible for delivering schoolbooks to children, while DSV Mounties (named after Canada's mounted police unit) make sure that payment cards and other securities do not end up in the wrong hands on their way to the recipients.</p> <blockquote>There is a social dimension to our South African business activities that we don’t see elsewhere, and it is satisfying to us,</blockquote> <p> says Robert Kledal, DSV board member. </p> <p>Birgit W. Nørgaard, also a DSV board member: "South Africa does not have a very well-developed postal infrastructure. This yields different tasks, and the direct distribution of medicine has saved lots of time for both patients and clinical staff who can spend their time on other sick people, which is why it has had a positive impact on lots of people," she says, adding that the business model cannot be directly copied by others: "The distribution of medicine to end users requires major investments in equipment and IT systems, which can be an obstacle to the competition, so we are strongly positioned in South Africa."</p> <p><img height="320" alt="DSV Cape Town packing facilities" width="960" src=""><br> <br> <em>The board members received a thorough tour of the packing facilities for the delivery of medicine in Cape Town.</em></p> <h2>Everything says "DSV"</h2> <p> DSV Mounties' list of customers includes the four biggest banks in South Africa. Together with the extensive healthcare operation and the rest of the business, this puts DSV on the top three list of the country's biggest transport and logistics companies. And although it was only one year ago that DSV acquired UTi and increased its ZA staff from 180 to 5,500 overnight, traces of the previous owner are hard to find: all buildings, vehicles, signs and uniforms say "DSV," which pleased the members of DSV's Board:</p> <p> "The fact that they have adapted to DSV so quickly made a great impression on all of us. It is highly consistent and this is a powerful signal. It shows excellent commitment and also the fact that they really want to identify with DSV," says Thomas Plenborg, DSV board member. </p> <p>Keith Pienaar, CEO of DSV South Africa, confirms that the transformation from UTi to DSV was rapid and that the enthusiasm is excellent. Even when it involves transferring the business over to DSV's IT and production systems, such as Air & Sea’s CargoWise One: "Like any other change of such dimensions, it has had its share of challenges. Nevertheless, the system’s simplicity and the transparency it has given to the business almost overnight have generated enormous enthusiasm among both customers and staff," he says.</p> <h2>Young, competent management</h2> <p> "We saw an incredibly sophisticated organisation in South Africa with a young, competent management at the individual local offices and divisions," says an impressed Kurt Larsen, who praises Keith Pienaar's handling of the integration process in South Africa. </p> <blockquote>He did an awesome job of putting DSV on the map in South Africa.</blockquote> <p>Robert Kledal: "South Africa housed UTi's biggest business unit, and DSV was undoubtedly the little brother in this context. It was brilliant to witness the assimilation into the DSV world that has actually taken place in record time. Everyone is noticeably pleased and proud to have joined an efficient, tightly-run company – but also to have wide-ranging freedom by taking responsibility," he says.</p> <h2>Free rein</h2> <p> "DSV has given us free rein to do what is necessary for our region. We realise that we are part of a global organisation, and we appreciate this, but we are also pleased to have the opportunity to make the necessary decisions at local level. This freedom also requires us to take more responsibility," Keith Pienaar says, stating that he has experienced "unparalleled" interest from DSV around the world. </p> <p> "Europe, and Germany in particular, is South Africa's second largest trade partner [after China]. Therefore, it goes without saying that our new footprint and strength in Europe paves the way for new opportunities with customers who we previously didn't have access to at the same time that it supports our existing customer base, particularly in the automotive industry," he says.</p> <p><img height="320" alt="DSV board in Cape Town ZA with local distribution team" width="960" src=""><br> <br> <em>The Cape Town Distribution team, together with the visiting board members. Left to right: Paula Ricci, Regional Sales Manager; Philip Steyn, Acting Branch Manager; Deon Hardick, Customer Retention Manager; Graeme Richter, Operation Director; Kurt Larsen, Birgit W. Nørgaard and Thomas Plenborg, DSV’s Board of  Directors; Keith Pienaar, CEO, Africa; and Theuns Serfontein, General Manager.</em></p> <h2>Ready for growth</h2> <p> Even if South Africa is financially challenged in the short term by a crisis in the all-powerful mining industry, Birgit W. Nørgaard believes that "new political winds" could result in a more efficient form of government in the individual regions. This would benefit the economy and generate new prospects for the business community. </p> <p> And there are also those who think that Africa will be the centre of the world's next high-growth economy. Indeed, South Africa has been a member of the BRICS group of high-growth countries since 2010, although the definition has changed in recent years from "high-growth countries" to "countries with the potential for high growth". According to Kurt Larsen, it is a good idea to be prepared to seize the opportunities that the future might bring, however: "We now have lots of eyes and ears on the continent. This gives us a stepping stone for taking part in developments that would otherwise have been difficult to keep up with," he says.</p> <p><a href="" class="more-drop" target="_blank">Read more about DSV South Africa</a> </p> Mon, 20 Feb 2017 11:12:40 Z <p>​You can also read about the obstacles and challenges that we meet and how we are trying to overcome them.</p> <p>We are a business, and we work in the context defined by our markets, but we have a choice not to use tax shelters, to measure emissions and to be ready to implement new technologies and ideas together with our customers: "The environment is the single most important CSR issue for the transport sector," says Jens Bjørn Andersen, CEO, in his CEO letter.</p> <p><a href="" class="more-drop" target="_blank">Get the full report here</a></p> <h2>Get your carbon footprint report</h2> <p> Did you know that we have that we offer customers a carbon footprint report relating to their own transports? </p> <p>They can request summary data about each shipment when using our Track & Trace tool. And it's free. </p> <p><a href="" class="more-drop" target="_blank">Go to our CO2 report site</a></p> Wed, 15 Feb 2017 12:00:00 Z <p>A year ago we got the go-ahead to acquire UTi which doubled the number of employees and we are geographically more well-balanced.</p> <p>Read more about the transformation of DSV in this issue where you will find also these articles:</p> <ul> <li>Matching global muscle and supply chain innovation (p. 8-11)<br> DSV is one of Colfax Corporation's three preferred suppliers of transport and logistics - here is why</li> <li>"As if it had always been DSV…" (p. 12-14)<br> DSV South Africa after the acquisition is an impressive operation</li> <li>Pokémon is booming - and we know where your Pokémons are (p. 19)<br> Pokémon games and cards are experiencing a revival, and DSV in the Netherlands is supplying them throughout Europe</li> </ul> <p><a href="" class="more-drop">Read the corporate magazine</a></p> Fri, 10 Feb 2017 12:45:49 Z <p>Jens Bjørn Andersen, CEO:</p> <p>"While maintaining momentum in our integration efforts in 2016, we kept focus on running the business, leading to very satisfactory results in all divisions. We expect to complete the integration of UTi and continue to take market share in 2017 creating earnings growth of 21-29%".</p> <p>(DKKm) 2016: </p> <ul> <li> Net revenue 67,747</li> <li> Gross profit 15,838</li> <li>Operating profit before special items 3,475             </li> <li>Operating margin 5.1%</li> <li>Conversion ratio 21.9%</li> <li>Adjusted earnings for the period 2,506                   </li> <li>Adjusted free cash flow 1,838             </li> <li>Diluted adjusted earnings per share of DKK 1 13.40</li> <li>Proposed dividend per share (DKK) 1.80       </li> </ul> <h2 style="text-align: left;">Outlook for 2017</h2> <p>Operating profit before special items is expected to be in the range of DKK 4,200-4,500 million</p> <ul> <li>Net financial expenses are expected to approximate DKK 300 million</li> <li>The effective tax rate of the Group is expected to be approximately 25%</li> <li>Adjusted free cash flow is expected to be approximately DKK 3,500 million</li> </ul> <p>The Group expects further integration costs of approx. DKK 500 million in relation to the integration of UTi Worldwide Inc. The integration costs will be charged to the income statement under special items in 2017.</p> <p><a href="" class="more-drop" target="_blank">Full report available here</a></p> Thu, 09 Feb 2017 23:00:00 Z <blockquote>We would like to congratulate DSV for their achievement for 2016; you have been appointed Best Logistics Provider for 2016.</blockquote> <p>Currently, DSV is handling outbound distribution from Hungary to all countries in Europe and Sea & Airfreight from the Netherlands to the MEA region. The account and shipments are managed by the Acer Control Tower of DSV Austria in Hörsching.</p> <p>Christian Leitz, Logistics & Key Account Manager, of DSV Austria says of the award: "This is a really nice recognition of the service the ACER team is providing and a good way to show that we are ready to grow our share of ACER’s logistics".</p> <p><a href="/downloads-and-services/white-papers/control-towers" class="more-drop">Read about logistics control towers</a></p> Thu, 09 Feb 2017 09:28:07 Z <p><em>'Young DSV' trainees at DSV's headquarters in Hedehusene (Copenhagen), Denmark</em></p> <p>At the prestigious BIFA Awards ceremony 19 January in London, UK, our innovative training and career development programme, Young DSV, was awarded in the Staff Development category.</p> <p><em>"We are thrilled to be recognised at this year's BIFA Awards. The first Young DSV class comprised 18 carefully recruited young people from six different countries. In its second year, there are 14 trainees from five countries in the class," </em>says Jan M. Jensen, Global Head of Training and Education, who developed the Young DSV programme. And he continues: <em>"The central idea is that our freight forwarders should have the same education, allowing us to work from a joint platform of experience and best practice." </em></p> <p>The BIFA Awards recognises and rewards high standards and professionalism throughout the shipping and forwarding industry. The Staff Development Award is open to companies who are developing, or have implemented, a new comprehensive staff development programme. </p> <h2>Attracting talent for DSV</h2> <p>The Young DSV programme was created to attract and retain young talent in the logistics industry. Combined with a theoretical programme, it sees trainees following a structured plan with “on the job” training where they learn side by side with managers and colleagues and have real responsibilities. </p> <p>Trainees graduate with a formal qualification as a Freight Forwarder, a thorough understanding of DSV’s DNA and an established global network of colleagues.</p> <p>After having received the award, Jesper Hansen, Managing Director, DSV Road Ltd. said: </p> <p><em>"We are very pleased with the success of our Young DSV programme. It is important for our business to attract young talent with a diversity of backgrounds, to develop as freight forwarders or to become future leaders. We are committed to supporting young people who aspire towards a career in logistics."</em></p> <p><img alt="" height="320" width="960" src=""></p> <p><em>Jesper Hansen (in the middle) at the awards ceremony </em></p> <p>Previously, DSV was named winner of the BIFA's Staff Development Award in 2012, the European Logistics Award in 2013 and the Air Freight Award in 2014.</p> <p> </p> <p><a href="" class="more-drop" target="_blank">Visit the Young DSV site</a><br> <a href="" class="more-drop" target="_blank">Visit our Trainee pages on LinkedIn</a><br> <a href="" class="more-drop">Visit our Career site</a> </p> <p> </p> Fri, 27 Jan 2017 13:11:59 Z <p><em>Meet the new Cambodian DSV team.</em></p> <p>As of January 2017, the DSV Phnom Penh office is in full operation, headed by MD Kanyarad Julhiran who is also the managing director of DSV Air & Sea in Thailand.</p> <p>DSV Cambodia is a fully integrated member of the DSV network and offers services within air and sea freight, warehousing, buyer consolidation, project transport and customs clearance. </p> <blockquote>Cambodia is fast-developing economy and has great potential for even further growth, so we are looking forward to build on the strong foothold we already have here.</blockquote> <p> – Kanyarad Julhiran, MD, DSV Air and Sea, Cambodia and Thailand</p> <p><img alt="" height="320" width="960" src=""><br> <br> <em>MD Kanyarad Julhiran seen with Regional (APAC) Director Claus Thomsen at the opening ceremony in December 2016. About 100 guests were present to witness DSV’s entrance into the Cambodian transport and logistics market. </em></p> <h2>Central location in Phnom Penh - get in touch</h2> <p> DSV Air & Sea Co., Ltd.<br> 3rd floor Regency Complex C<br> Phnom Penh 12000<br> Cambodia</p> <p>Phone: +885 23 86 03 30</p> <p><a href="" class="more-drop" target="_blank">Read more about how we have strengthened the DSV network with the acquisition of UTi</a></p> Wed, 18 Jan 2017 08:20:29 Z <blockquote>We have a lot of trucks on the road every day, so we try to do what we can to avoid accidents. And when possible, we like to participate in educational programmes for children.</blockquote> <p> – Nicklas Eggert, MD, DSV Road Norway.</p> <p>Earlier this month, on 5 January, we drove two of our trucks over to the primary school next to our Road terminal in Langhus, Norway, to participate in one such educational programme. </p> <p><img alt="" height="320" width="960" src=""></p> <p>During the session, the children were taught how important it is to be visible as pedestrians. They were shown all the trucks’ blind spots, and everyone was invited to sit in the driver’s cabin. </p> <blockquote>We really enjoy visiting schools and interacting with the children. They aren’t afraid to ask questions, and we’re happy to answer all of them.</blockquote> <p> – Jeanette Eggan, driver, DSV Norway. </p> <h2>A healthy respect for trucks</h2> <p>Children naturally love trucks, and some of them may even grow up to become truck drivers, so we don’t want to scare them; but we do want them to know that they need to be alert, take precautions (e.g. by wearing traffic vests) and be aware that getting close to a truck in traffic can be very dangerous. </p> <p>In snowy and icy conditions, of course, we all need to be even more careful.</p> <p><img alt="" height="320" width="960" src=""><br> <br> <em>Even with minus 15 degrees Celsius, everyone had a smile on their face.</em></p> <p>Photos: Knut Wefring.</p> <p><a href="" class="more-drop" target="_blank">Read more about DSV Norway</a></p> Tue, 17 Jan 2017 08:33:37 Z <p><em>The awarded drivers (from left to right): Søren Hindsgaard Mogensen, Erling Fogh Hansen, Philip Gade Jensen, Søren Nielsen, Ejnar M. Clausen and Henrik Andersen</em></p> <p>Henrik Andersen one of the awarded drivers has been with DSV for 41 years. He is 60 now and began driving for the company when he was only 19. Since then he has driven more than six million kilometres or roughly the equivalent of 150 times around the earth at the equator.</p> <p><em>"It was quite a surprise but I am both proud and grateful to be on the list of the very best European drivers," </em>says Henrik Andersen and continues:<em> "I have a very good cooperation with our freight forwarders and planners. To a large extent, I can plan my own days and thus avoid a lot of stress and potentially risky situations."  </em></p> <p>The six drivers were presented with their diplomas shortly before Christmas at a DSV hosted event for the drivers and their colleagues in Esbjerg, Denmark.</p> <p><em>"We are proud to have many skilled and experienced drivers in DSV and to have six drivers meet the criteria for IRU's Diploma of Honour. Both we and our customers benefit from our drivers' professionalism every day," </em>says Morten Kjærgaard, Director, Domestic Management (Denmark).</p> <p><a href="/road-transport" class="more-drop">Read more about DSV Road</a></p> <h2>The International Road Transport Union's (IRU) Diploma of Honour</h2> <p>IRU is the global industry association for road transport, driving the sustainable mobility of people and goods across the planet.</p> <p>To be awarded IRU's Diploma of Honour requires that the recipient:</p> <ul> <li>has driven a minimum of one million kilometres in a professional capacity</li> <li>has driven the required kilometres during a career of at least twenty years</li> <li>has been with their current company for at least five years</li> <li>has not caused any accidents or committed any serious violations of traffic, customs or administrative regulations </li> </ul> <p>On 9 November 2016, at their General Assembly, the IRU awarded 1,157 bus, coach and truck drivers from 25 countries worldwide.</p> <p><a href="" class="more-drop">Read more about the IRU awards</a></p> <p> </p> Wed, 11 Jan 2017 10:27:19 Z <p>Ten young, rare black caiman crocodiles travelled with DSV from Denmark to Arizona in the USA at a vital and constant temperature of 25 degrees Celcius. The crocodiles are a donation from Aalborg Zoo to Phoenix Herpetological Society.</p> <p><em>"The reptiles are very important to us and it is crucial that they are transported under the right conditions. We have worked closely with DSV on many previous occasions and their specialists are experienced and know what is possible. DSV guarantees the correct temperature at every stage of the journey and keeps us well-informed all the way,"</em> says Rikke Kruse Nielsen, Head Zoologist at Aalborg Zoo.</p> <p>Previously, DSV has transported a polar bear, an Emperor Tamarin monkey and a Red Panda for Aalborg Zoo.</p> <h2>Keeping a cold-blooded reptile warm</h2> <p>The best way to transport a crocodile is in a tube with air vents. It prevents them from spinning around and getting stressed and thus there is no need for sedation. Aalborg Zoo had the containers built to specifications provided by DSV. </p> <p>The containers were provided with heat packs to help maintain the correct temperature and then loaded into a pre-heated truck to be driven to a pre-heated room at the airport. Special heated baggage trucks took the crocodiles to the aircraft's heated cargo hold.</p> <p>At arrival in Arizona the prevailing temperatures are much more accommodating for the black caimans.</p> <h2>First caimans bred in captivity</h2> <p>When the black caiman crocodiles where hatched in Aalborg Zoo May 2013 and August 2015, respectively, they were no less than worldwide sensations and the first time ever a zoo managed to breed black caiman crocodiles in captivity.</p> <p>The black caiman is a large crocodilian and one of the biggest extant members of the family Alligatoridae of the Amazon basin growing to sizes of at least 5 metres. It rules at the absolute top of the food chain but is an endangered species due to high demand for it's beautiful dark, well-marked skin. Aalborg Zoo donates the caimans to other zoo’s as a part of a breeding programme in order to help ensure their survival.</p> <h2>About Phoenix Herpetological Society</h2> <p>Phoenix Herpetological Society (PHS) was founded in 2001 by three long-time, passionate reptile enthusiasts with a vision to make a difference for reptiles in the state of Arizona through education, rehabilitation, rescue, and relocation. More than 1,700 animals inhabit the sanctuary.<br> <a href="" class="more-drop">Read more about Phoenix Herpetological Society</a> </p> <h2>About Aalborg Zoo</h2> <p>Founded in 1935, Aalborg Zoo in Denmark is not just a place to visit but also a research centre and a member of the World Association of Zoos and Aquariums, contributing to conservation of endangered species throughout the world.<br> <a href="" class="more-drop">Read more about Aalborg Zoo</a> </p> Fri, 06 Jan 2017 11:52:49 Z <p><img alt="TAPA warehouse and team in ZA" height="257" width="460" src=""></p> <blockquote>Now we can offer our customers a comprehensively secured location with highly qualified personnel,</blockquote> <p> says Sales Director Barbara Matthee.<br>  <br> The audit was performed by SGS who is approved by TAPA to carry out certified assessments based on TAPA's Freight Security Requirements (FSR). </p> <p>The auditor was impressed by the tight and adequate security measures implemented by the team on site and, consequently, recommended a category A accreditation.  </p> <h2> TAPA - Technology Asset Protection Association</h2> <p> The TAPA organisation is a global forum of security, insurance and logistics professionals established to ensure the safe and secure transport, storage and warehousing of TAPA members' assets throughout the world. <br>  <br> TAPA certified companies must pass a detailed independent physical premises audit to ensure compliance with numerous freight security requirements that specify the minimum acceptable standards for security throughout the supply chain and the methods used to maintain those standards.  </p> <h3> A TAPA approved site has a great many security measures in place, including:</h3> <ul> <li> A dedicated Security Manager and regular on-going security training for all employee</li> <li> Security vetting and background police checks of all employees</li> <li>Closed circuit TV security monitors positioned at all access points, doors, etc.</li> <li>Perimeter barriers with security lighting and alarms</li> <li>Biometric fingerprint access control to premises</li> <li>Preparation and discrepancy controls to ensure the security and accuracy of documentation</li> <li>Truck security with real time GPRS tracking and tamper-proof security seals and locks</li> </ul> <p><a href="" class="more-drop" target="_blank">Learn more about TAPA</a></p> Thu, 22 Dec 2016 13:42:49 Z <p><img alt="CNH Sustainability Logistics Supplier Award 2016" height="257" width="460" src=""></p> <p><em>Receiving the award (from left to right): Fabrizio Sanna, Head of EMEA Logistics Contracting (CNH), Crispijn Roos, Global Account Manager (DSV), Wilbert Tholhuijsen, Divisional CCO (DSV Road), Dror Noach, VP Global Logistics (CNH)</em><br>  <br> CNH Industrial has named DSV "Sustainability Logistics Supplier" of the year at their recent supplier conference.</p> <p><em>"Our active environmental efforts and comprehensive investment in renewable fuels are intended to ensure that we meet our clients' increased demand for sustainable logistics at the same time as we are contributing to a better environment. We are very happy to receive this recognition of our environmental work in Sweden," </em>says Magnus Malmqvist, Managing Director, DSV Road AB.</p> <p>CNH is a large multinational company and parent company of the truck manufacturer Iveco, and the award is a great tribute for the Swedish operations that have switched to biofuel HVO100. </p> <p>The biofuel project is expected to result in a total reduction of 50% equivalent to 30,000 tonnes CO2 emissions in our entire Swedish network. </p> <h2>HVO100</h2> <p>HVO is Hydrogenated Vegetable Oil (and animal fats) - which is an advanced bio-fuel and thus synthetic diesel made 100% from renewable sources. From well to wheel, it reduces CO2 emissions by 90% compared to fossil fuels. Other emissions (CO/HC/NOx and particles) are 20-60% lower compared to normal diesel.<br>  </p> <p><a href="/About-DSV/media/latest-news/2016/08/The-first-country-with-fossil-free-domestic-traffic" class="more-drop">Read more about our fossil free goods traffic in Sweden</a></p> Wed, 21 Dec 2016 13:54:36 Z <p><img alt="DSV Faro Bridge" height="257" width="460" src=""></p> <p>All DSV divisions and Sub Saharan Africa now have a CCO. The divisional CCOs report directly to their divisional CEO – and are members of the DSV Global Commercial Organisation’s (GCO) senior management team lead by global CCO René Falch Olesen.</p> <h2>Jens Bjørn Andersen, CEO, comments</h2> <p>“We have appointed the new divisional CCOs to strengthen the ties between our global commercial organisation and the business. We want to continuously improve our performance in serving new and existing customers across DSV – and we hope this will be a significant step in that direction”.  </p> <h2>Working with global commercial activities</h2> <p>The divisional CCOs will work across their respective global organisations. To ensure that cross-divisional activities are fully considered, all country sales directors will have a dotted line to a divisional CCO.</p> <p>“We want to ensure structure and consistency in our approach to our global markets and customers. The divisional CCOs will have a central position to influence the commercial direction and cooperation between both our countries and divisions. We are convinced that this strategic move will have that exact effect,” says global CCO René Falch Olesen.</p> <h2>Presenting our new team of divisional CCOs</h2> <ul> <li>Michael D. Hansen – DSV Air & Sea Holding a/s</li> <li>Wilbert Tholhuijsen – DSV Road Holding a/s</li> <li>Meinderdjan Botman – DSV Solutions Holding a/s</li> <li>Jenny Purchase – DSV, Sub Saharan Africa</li> </ul> <p><a href="/About-DSV/management" class="more-drop" target="_blank">Read more about DSV's mangement</a></p> Wed, 14 Dec 2016 08:01:36 Z <p><img alt="DSV Sirius" height="257" width="460" src=""></p> <p>Since july, DSV has transported 300 TEU worth of Sirius Christmas lights from China to Denmark.</p> <h2>A business partner ready to grow</h2> <p> Sirius has a clear goal of becoming the largest supplier or holiday lights in Europe. With a yearly growth of 20-25% and after some serious consideration, Sirius decided to change transport provider earlier this year. Stig Gerlach, who heads up Sirius, says of the move to DSV: </p> <blockquote>We wanted a logistics partner that could help lift us and keep up with our growth. </blockquote> <p> The agreement was done right before the first transports from China, but the timing never worried Stig: ”You have to take chances to succeed! DSV has a good name in our business, and we have been very well matched during the implementation.”</p> <h2>Short delivery time and precision</h2> <p> As a seasonal business Sirius has a one major demand: ”It is important for us to have a partner who can deliver our goods quickly and on time. 70% of our revenue comes from the Christmas season, so the lights have to be stocked in our warehouse before we start selling in September and until we are done by the end of November.”</p> <p>Buyer at Sirius, Nicoline K. Tetzlaff, has planned the transport of this year’s Christmas lights from China. Nicoline says: ”The cooperation with DSV has been really good. The combination of efficient communication, a super effort from DSV in China and the clever online system Light Web that features shipment overviews, I am able to plan the flow in and out of our warehouse in great detail.”</p> <p>DSV freight forwarder Tanja Bøgegaard has handled the 300 TEU from China. Tanja says of the operation: ”We have been able to book the space we needed on the ships. Because we handle a lot of freight volume, we have a certain flexibility with the shipping lines, which comes in handy during peak seasons. And when Sirius needed something fast, we have our rail transport option that can halve the transit time from China.”</p> <p>At the Sirius warehouse North of Copenhagen, it's been a busy time since August, with merchandise going in and out. ”We have survived another peak season,” Nicoline smiles and continues: ”each year, we are challenged by lack of storage space. This year, DSV has solved the problem nicely by having the filled containers stay 2-3 days at our gate as a temporary storage measure. That means we can absorb the cargo into our warehouse as soon as space becomes available.”</p> <p>Similarly, DSV has been able to relieve some of the pressure on the warehouse by easing the flow of light decorations out to the department stores, home improvement stores, lamp stores, interior design stores and garden centres that sell them. By rotating trailers 1-2 times a day, the lights are constantly flowing out of the warehouse and into DSV’s road distribution network that leads to 5,000 European stores selling Sirius products.</p> <p>In addition to the sea and road transport of the lights, Sirius stores its display cases with DSV. We assemble the individual displays to order and distribute them to stores with the light decorations. With a big smile, Stig Gerlach says this about our comprehensive cooperation:  ”We have really been testing DSV on a lot of parametres, and our close cooperation has been a really positive experience so far.“</p> Wed, 07 Dec 2016 08:21:54 Z <p><img alt="lake-malawi-cichlids" height="257" width="460" src=""></p> <p><em>Picture: Lake Malawi is home to one of the world’s largest populations of Cichlids comprising about 1,000 species.</em> </p> <p>Malawi officially joined the DSV family on 1 November 2016 - after having operated under the UTi brand for 26 years, so the company is well-established in the Malawian market.</p> <p><em>"DSV Malawi offers a full range of transport and logistics services: Air, sea and road transport as well as warehousing and customs brokerage services,"</em> says Marius Viljoen, DSV's Country Manager in Malawi, and he continues: <em>"Being landlocked, sea freight to and from Malawi is handled via transit ports in Mozambique, Tanzania and South Africa."</em></p> <p>The head office is in Lilongwe, the country's capital, and we have offices in Blantyre, the country's commercial centre, and in Mwanza and Dedza at the Mozambique border. </p> <p>Automotive and pharmaceutical companies are our major customer segments together with agricultural trade. Agriculture products account for more than a third of Malawi's GDP, and the country is one of the world's top five tobacco exporters.</p> <h2>One of nine new DSV countries this year</h2> <p>Following the acquisition of UTi Worldwide Inc. in January this year, the following nine countries are being added successively to the DSV Group throughout 2016: Botswana, Cambodia, Israel, Jordan, Malawi, Mauritius, Sri Lanka, Uruguay and Zimbabwe.</p> <h2>DSV Malawi contact information</h2> <p>DSV Air & Sea<br> P.O. Box 40132<br> Kanengo<br> Lilongwe<br> Malawi<br> Tel: +26 5 179 4656<br> Email: <a href="mailto:"></a></p> <p> </p> Mon, 05 Dec 2016 11:19:05 Z <p><img alt="DSV Pneuhage" height="257" width="460" src=""></p> <p>DSV has been using Westlake tyres in its operational fleet since 2012 and has been extremely satisfied with the performance of the tyres produced by one of the largest tyre manufacturers in the world: ZC Rubber Group Co. Ltd. Based on that experience and in close cooperation with Pneuhage, (ZC Rubber’s official European distributor) DSV, Pneuhage and ZC Rubber have now officially signed an exclusive distributorship contract for Scandinavia, where DSV will be able to offer Westlake tyres to all contracted hauliers as well as to the commercial vehicle market. </p> <p>With over 50 years of experience and modern industry technology, ZC Rubber Group Co. Ltd. has a worldwide distribution network, enabling them to provide a full range of premium tyres to clients all over the world, in every commercial vehicle sector.</p> <h2>Performance tyres for trucks and trailers</h2> <p> DSV will distribute a range of tyres suitable for trucks and trailers for the commercial vehicle market. These will be available subject to stock at DSV’s workshops in Horsens (DK), Uusikaupunki (FI), Gothenburg and Landskrona (SE). Special tyres will be available on request and can be delivered within 72 hours. </p> <h2>Flemming Steiness, Deputy Equipment Manager, comments:</h2> <p> “This is a great achievement in further commercialising the relationship between DSV and ZC Rubber. Based on our extensive tests and the past good experiences with Westlake tyres, we have also decided to fit our new trailers with Westlake tyres. Add to that the insertion of Ultra-Seal into the tyres, and this creates an optimum cost-effective combination for us in our operational fleet-management”.</p> <h2>Approved for use with Ultra-Seal</h2> <p> Westlake has also officially approved the use of Ultra-Seal in combination with its tyres. Ultra-Seal is a preventative tyre sealant liquid invented to protect tyres from leaks, punctures and blowouts. It seals most punctures as they happen, ensures heat reduction, extends tyre life by keeping the air pressure in the tyre, minimises tyre wear and reduces fuel consumption.</p> <p>It remains effective for the complete life of the tyre without having to undergo extra maintenance. Ultra-Seal is environmentally friendly and provides the driver with an extra safety factor.</p> <p>For more information, please contact Mr Flemming Steiness at <a href="mailto:"></a> or +32 473 33 95 19 </p> <h2>Read more about</h2> <p><a href="" class="more-drop" target="_blank">Westlake Tyres</a></p> <p><a href="" class="more-drop" target="_blank">ZC Rubber</a></p> <p><a href="" class="more-drop" target="_blank">Pneuhage</a></p> Tue, 29 Nov 2016 12:48:54 Z <p><img alt="Triped with Indians" height="257" width="460" src=""></p> <p>Whereas it used to take twelve full workdays to clear cargo through customs in India, the process has now been reduced to just three.</p> <p>Tushar Deshmukh, DSV India’s in-house customs expert, attributes this to the ‘Ease of Doing Business’ scheme introduced by the government to streamline business procedures in India. The tools it relies on are new and faster technology and a sweeping removal of bureaucratic roadblocks set up by various state agencies. </p> <h2>Advanced 19 places</h2> <p>As a result of these efforts, India has advanced 19 places on the Logistics Performance Index (LPI) to 35th place, which reflects the better and simpler rules for the business community and provides stronger protection of property rights.</p> <p>"The Indian customs authorities have introduced measures in all major ports to make handling easier and reduce duplicated procedures, especially as part of import clearance. At the same time, the authorities have introduced new technology – such as EDI, RMS and the Dial Mobile app – to keep up with the times," says Ravinder Katyal, Director, Air Freight & Co-Load, Indian Sub Continent. </p> <p>The new initiatives are also supported by new and simpler tax rules recently adopted by the parliament, which are expected to be implemented in early 2017.</p> <h2>One nation - one tax</h2> <p>The new Goods and Services Tax (GST) will replace a variety of state taxes so that the taxes on the sale and manufacture of goods will be the same throughout India from now on. Up to now, each Indian state has had a different tax rate, which made it difficult and expensive to run a business. A newly released survey shows that logistics providers in India annually lose 87,000 crores rupees (USD 13 bn) due to delays at state borders within India. Truck drivers cover a mere 280 km a day, compared to the US average of 800 km. These problems may now become a thing of the past, thanks to GST.</p> <p>The implementation of one common tax in India will minimise interruptions of operations and make the distribution chain more flexible. This is crucial for making it easier to do business in India and create a unified market,” Tushar Deshmukh says.</p> <h2>Saving 10% on duty charges</h2> <p>Tushar strongly believes in client satisfaction, which he illustrates with a recently completed job: the client was initially importing raw materials from Europe and while discussing this arrangement with our Brokerage team, they discovered that the suppliers had manufacturing hubs in Thailand and South Korea too. As India had entered into a preferential tariff agreement with Thailand, the client could save 10% on duty charges by importing the same goods from Thailand. This was very gratefully received.</p> <p><a href="" class="more-drop" target="_blank">Read more about DSV India</a></p> Thu, 17 Nov 2016 09:11:02 Z <p><img alt="US MX border" height="257" width="460" src=""></p> <p>The trucks are queuing up on both sides of the border, patiently waiting their turn. Although NAFTA (North American Free Trade Agreement, linking Canada, the US and Mexico) ought to ensure smoothly flowing customs clearance and cross-border traffic, southbound goods from the north are unloaded and carefully inspected by the forwarder at terminals set up for this purpose. The transport companies on the border between the US and Mexico have their own staff to inspect loads, because the brokers are responsible if the truck’s cargo does not correspond with the specifications in the freight documents. </p> <p> In many instances, the cargo is reloaded onto Mexican vehicles, unless the trailer is registered for operation in both the US and Mexico. In that case, only the driver changes, because very few US drivers continue driving into Mexico. </p> <p> Northbound goods into the US cross the border more smoothly, but in return, very few Mexican carriers have permission to drive any further into the US, which is why most cargo has to be reloaded onto US vehicles as soon as they cross the border. </p> <h2>Maquiladoras</h2> <p>We are in the borderlands between the US and Mexico crossed by more than five million trucks a year, about three million of which – or 8,000 trucks a day – cross at Laredo, Texas, the main thoroughfare between the US and Mexico. A little further to the south-east are the crossings at McAllen (Hidalgo) and Brownsville, primarily used for shipments of raw materials to the so-called maquiladoras on the other side of the border: manufacturing companies in industrial tax-free zones which process raw materials, and then re-export the finished products back into the US without ever paying duty or tariff. The scheme was introduced by the Mexican government back in 1965 to provide jobs to people living along the border, and today these tariff-free and duty-free factories comprise Mexico’s second-largest industry (after the oil industry). The products manufactured by this sector account for more than half of all trade with the US.</p> <h2>Got the offices from UTi</h2> <p>Up until January 2016, DSV was not involved in Mexican–US cross-border traffic. A Road office in Laredo for customs and cross-docking/stocking was on the DSV wish list and the business plan had in fact been described in detail when, in one fell swoop, the acquisition of UTi made DSV the owner of offices in precisely Laredo, McAllen (Hidalgo) and Brownsville, with 38, 11 and 9 employees respectively. In addition, there are terminals in these three cities totalling 15,000 m2 (in addition to the other Solutions contract logistics warehouses along the border).</p> <h2>Enormous potential</h2> <p>Besides the obvious purpose of getting a share of the cross-border trade with the US’ third-biggest trading partner (after Canada and China), David Peng, Vice President, DSV Road North America, sees huge opportunities in “injecting the business with DSV DNA” and seizing the opportunities available in the network.</p> <p>  “We can greatly intensify our focus on the opportunities created by the border offices for the Road and Air & Sea divisions,” David says, while at the same time drawing attention to the possibility of additional contract logistics and just-in-time stock management for a wide range of industries, including the sizeable automotive industry in the area.</p> <p> “As Mexican companies improve their quality and as the infrastructure continues to be developed, more and more US companies will look south rather than to China. Labour costs in China continue to rise, which creates new joint-venture opportunities with DSV’s contract logistics along the border,” he says.</p> <p><img width="460" height="257" alt="DSV US trucks 2016" src=""> </p> <h2>Bigger market share</h2> <p>Whereas David Peng, as Vice President, is delegated with overarching responsibility for the offices along the US-Mexican border, Amaro Medina remains district manager for the region:</p> <p>  “We will grow our market share through cross-selling and by creating high-level solutions through achieved synergies at the DSV network already operating at the southern border. We will continue to strengthen the border presence with added focus, leadership, and tools/solutions of the different business units,” Amaro says, optimistically adding:  “DSV’s success has been heavily dependent on its ability to streamline processes, having efficient operating tools and achieving profitability in all business units. Transparency and ability to manage daily operations allow for improved management controls which were lacking before,” he says.</p> <h2>New opportunities in the south</h2> <p>Niels Larsen, President, DSV Air & Sea, is ”very enthusiastic” about the prospect of having new team-mates along the Mexican border. Because even if the offices are Road-oriented to a great extent, he is convinced that the US Air & Sea division will indeed benefit from having these offices in the portfolio due to the clients they will attract:</p> <p>  “I see tremendous possibilities in having these offices in terms of our automotive clients such as GM and Ford, both of whom recently raised the prospect of increasing their production of small cars at Mexican assembly plants in the border area. In this regard our increased border presence could give us a crucial advantage,” he says, adding that the same is true of “various T1 and T2 suppliers we are already doing business with.”  DSV has a higher market profile, which will benefit the entire organisation.</p> <h2>Joint ventures</h2> <p>“Having our own facilities at the border is tremendously important for DSV Air & Sea Mexico, as much of the southbound traffic is controlled by Mexican companies,” says David Peng.”</p> <p><a href="" class="more-drop">Read about DSV USA</a></p> <p><a href="" class="more-drop">Read about DSV Mexico</a></p> Mon, 14 Nov 2016 13:04:14 Z <p><img alt="BWA in logo" height="257" width="460" src=""></p> <p>The acquisition of UTi included 550 additional properties, which have been evaluated by DSV Property’s ten employees since January. The task involves joining forces with the local management to draw an ideal road map, i.e. decide which properties should serve as warehouses, terminals and offices for the more than 40,000 employees worldwide. </p> <p>The new properties from UTi range from large warehouses to small offices. The properties typically have very short leases, five years at most, or the premises are adapted to the customer agreement for the warehouse, for instance. </p> <p> “We have already eliminated some of the properties if they are not part of our future strategy. Others are closed down as the lease expires or the agreements cease. Instead, we are moving into ultra-modern efficient new buildings that consider the needs of employees, customers and the infrastructure,” says Brian Winther Almind, Director, Group Property, highlighting the advantages of the strategy: bigger modern entities make it possible to cut operating costs, and also pave the way for combining all three divisions under one roof. </p> <blockquote>Quite simply, we streamline our operations by moving in together, and it also boosts our culture and helps make us more dynamic,</blockquote> <p> he says.</p> <h2>First Europe, then the rest of the world</h2> <p>In addition to the ten employees in Group Property, the department employs up to 30-40 external staff (architects, engineers and construction consultants), including 3-5 architects from the AK83 architectural firm, whose sole task is to design buildings for DSV. At present, 18 building projects are in process and more are on the drawing board. </p> <p>After primarily working their way through DSV’s European properties (and since January also UTi’s European properties) for the past three years and drafting road maps for DSV’s warehouses, terminals and offices, Group Property now has overseas targets in sight. Most UTi properties are located in North and South America and South Africa, which will be the first to have new road maps drawn up. The Asian properties will be processed in the second wave.</p> <p>“We will concentrate our efforts where the sense of urgency is greatest,” Brian says, having just hired a senior project manager in New Jersey to lead the US consolidation process, which primarily affects Solutions. </p> <p><img alt="" width="460" height="257" style="width: 460px; height: 257px;" src=""><br> <em>A typical DSV interior - easily recognizable all over the world</em></p> <h2>Best practice</h2> <p> “Everything is being built according to templates and best practice. The buildings work the same way and have identical facades, furnishing and architectural solutions. Eventually, no matter where you are in the world, you will feel at home in a DSV property, regardless of whether it is an office or a warehouse. The design is striking, bright and inviting, and it is DSV’s,” he says.</p> <p> DSV can save a lot of money by consolidating the large number of small offices and warehouses that are often out-of-date and disproportionately expensive to manage, exemplified by security measures such as CCTV, security guards, etc. At the same time, there are obvious benefits from gathering the business in modern new buildings.</p> <h2>Attracting new customers</h2> <p> “We are finding that we can land new customers based on our architectural design: they can see themselves in our new efficient settings. In some cases, we construct dedicated buildings based directly on a customer's order, but normally our strategy is to build multi-user sites where customers share the facilities,” he says. </p> <p><img alt="" style="width: 460px; height: 257px;" src=""><br> <em>Facades, layout and architectural solutions are the same for all of DSV’s new properties. </em></p> <p><a href="" class="more-drop" target="_blank">Read more about DSV Property</a></p> Mon, 07 Nov 2016 07:52:31 Z <p><img alt="Picture of American truck and trailer" height="257" width="460" src=""></p> <p>Going forward, all DSV Road activities in North America will be managed through these two operational units headed by Jacques Retief, President, DSV Road North America:</p> <p>“To be able to offer our clients well developed road transport networks in Europe and North America as well as growing networks in Africa and Asia is a very strong selling point and platform for us to deliver on our promise of world class service and logistics. With our organization now in place, our clients can start to benefit from our enlarged global footprint and network, and we can provide enhanced service offerings”. </p> <p><em><img width="460" height="257" style="width: 460px; height: 257px;" alt="Picture of Jacques Retief" src=""> <br> </em><em>Jacques Retief, President, DSV Road North America.</em></p> <h2>Transportation management services <br> tailored to our clients’ needs </h2> <p>DSV Road North America offers both non-asset based and asset based road transport solutions in USA, Canada and Mexico. From our 17 continental offices, close to 600 employees work with more than 30,000 vetted carriers and operate approximately 700 vehicles and 800 trailers to provide customized transportation services. In cooperation with DSV Air & Sea and DSV Solutions, we support and develop our clients’ entire supply chain. </p> <h2>Non-asset based and asset-based road services</h2> <p> <br> DSV Road Inc. (non-asset based)</p> <ul> <li> Transport management solutions <br> (managing our clients domestic multimodal network through planning, optimization; bid and procurement management; contract management, claims management and freight pay and auditing utilizing our class leading technology)</li> <li>Truck Load Brokerage (FTL) across multiple modes across North America <br> (offering clients a vast network of carriers with high service level powered by a full-fledged TMS)</li> <li>Less than Truck Load Brokerage (LTL) <br> (optimizing and procuring the best rates across a large number of high quality carriers. We give full and real time tracking and visibility)</li> </ul> <p>DSV Road Transport (asset based)</p> <ul> <li> Specialized fleet solutions (heavy haul, over dimensional, flatbed and step decks) </li> <li>Dedicated fleet solutions and Over-the-Road trucking providing high quality service</li> <li>Door-to-door Intermodal service across North America</li> </ul> <h2>Read more about DSV North America</h2> <p><a href="" class="more-drop" target="_blank">DSV USA</a></p> <p><a href="" class="more-drop" target="_blank">DSV CA</a></p> <p> <a href="" class="more-drop" target="_blank">DSV MX</a> </p> Wed, 02 Nov 2016 09:52:23 Z <p>Read about our progress with both integration and business in our current issue of moves:</p> <ul> <li><strong>Gearing up American road transport (p. 08-11)</strong><br> The acquisition of UTi has positioned DSV Road as a serious road-transport player in North America.</li> <li><strong>New data centres to support DSV's new world map (p. 12-13)</strong><br> The new and much improved data-centre set-up provides colleagues and customers with efficient, dependable and secure IT solutions.</li> <li><strong>Leadership training with a DSV feel (p. 16-17)</strong><br> Executive managers from all three divisions do leadership training together  </li> <li><strong>"Make in India" makes it easier to do business in India (p. 24-25)</strong><br> It has become easier to do business in India. Bureaucratic roadblocks have been removed and together with a tax reform the way for economic progress is paved.</li> </ul> <p><a href="" class="more-drop">Read our corporate magazine</a></p> Tue, 01 Nov 2016 11:57:49 Z <p><img alt="Sunset at airport" height="257" width="460" src=""></p> <p>Jens Bjørn Andersen, CEO:</p> <p>"We are keeping momentum in the UTi integration process, and all three Divisions have delivered solid growth. The positive development in the third quarter is again proof that all employees across the Group are working hard to deliver good results. With aggregate earnings growth of 18% for the quarter, we are once again very pleased with DSV's performance."</p> <p>(DKKm) Q3 2016: </p> <ul> <li> Net revenue 17,205</li> <li>Gross profit 4,019</li> <li>Operating profit before special items 1,003              </li> <li>Operating margin 5.8%</li> <li>Conversion ratio 25.0%</li> <li>Net special items, costs 155                  </li> <li>Profit before tax 763            </li> <li>Adjusted earnings for the period 692               </li> <li>Diluted adjusted earnings per share of DKK 1 for the period 3.69       </li> </ul> <p>The full-year outlook for 2016 previously announced is adjusted as follows:</p> <ul> <li>Operating profit before special items is expected to be in the range of DKK 3,400-3,500 million (previously DKK 3,300-3,500 million).</li> <li>Net financial expenses are expected to approximate DKK 350 million (previously DKK 450 million), net of foreign currency translation adjustments.</li> <li>The effective tax rate is expected to be around 27.0 (previously 25.0).</li> </ul> <p>All other expectations for the full-year performance are unchanged.</p> <p><a href="" class="more-drop" target="_blank">Full report available here</a>.</p> Mon, 31 Oct 2016 23:00:00 Z <p><img alt="Cutting the ribon in Prague" height="257" width="460" src=""></p> <p><em><strong>Photo from left: </strong>Mikael Kjeldgaard (MD, DSV Air & Sea CZ), Maciej Walenda (Regional Director, DSV Solutions PL), Jannik Lenthe Olesen (Regional Director DSV Road), Christian Hoppe (Danish Ambassador in the Czech Republic), Jens Bjørn Andersen (CEO, DSV A/S), Josef Kozel (Mayor of Pavlov), Tobias Schmidt (Regional Director DSV Air & Sea), Petr Chocholatý (MD, DSV Road CZ) and Pavel Sovička (MD, Panattoni CZ & SK).</em></p> <p>The new site was finished by the end of August, and moving in went on throughout September, allowing Solutions to move in first, followed by Road (moving from two former locations) and then finally Air & Sea. A total of 300 employees are now working here.</p> <p><img alt="" width="460" height="257" src=""></p> <h2>We needed more space</h2> <p>The new facility consists of:</p> <ul> <li>3,000 m2 office building (Air & Sea and Road)</li> <li>7,000 m2/71 ramp cross-docking terminal (Road) </li> <li>13,000 m2 warehouse (Solutions) </li> </ul> <p>Mikael Kjeldgaard, MD, DSV Air & Sea CZ, sums it up quite well: </p> <p>“Besides gathering our three divisional activities under the same roof, our new organization (including UTi) needed more space, and thankfully, it was possible to add another floor to the office building at the last minute”.  </p> <p>The location next to the motorway, just a few kilometres from Prague and close to the Prague airport is ideal. In Petr Chocholaty, MD, DSV Road CZ’s words:</p> <p> “The main reason we decided to move to this location was that it was close to our former locations in Dobroviz and Prague-Ruzyně and that we wanted to build a cross-docking terminal and warehouse in to suit our specific needs as well as ensuring space for future expansion”.  </p> <h2>A grand celebration</h2> <p>The official inauguration was attended by approximately 100 guests, among them country and council officials, representatives from the construction company, customers and of course a number of DSV VIPs, including CEO Jens Bjørn Andersen.  </p> <p>Before the ribbon-cutting ceremony, speeches were given by CEO Jens Bjørn Andersen, Christian Hoppe (Danish Ambassador in the Czech Republic) and Pavel Sovička (MD, Panattoni CZ and SK). Following this, the audience could enjoy a time-lapse video of the building project as well as informal mingling. </p> <iframe width="560" height="315" id="widget2" src="" frameborder="0"></iframe> <h2>Our new address in Prague</h2> <p>DSV Road and DSV Air & Sea, Logistická 100, 273 51 Pavlov, Czech Republic</p> <p><a href="" class="more-drop" target="_blank">Read more about DSV CZ</a></p> Mon, 31 Oct 2016 08:15:27 Z <p><img alt="DSV Mauritius office staff" height="257" width="460" src=""></p> <p><em>DSV Mauritius office staff.</em> </p> <p>Until the beginning of this year we did not have our own office in Mauritius. With the acquisition of UTi Worldwide Inc. we added this location to the DSV world map. </p> <p><em>"With over 20 years of experience in Mauritius and the Indian Ocean region, we offer a whole range of services," </em>says Managing Director Patrick Bouquet and continues; <em>"Our office is located in the Port Louis area in convenient proximity to the container freight station, the customs authorities' office, and other local service providers." </em></p> <p><strong>Growing with the textile industry but expanding into other industries</strong><br> The office in Mauritius has to a large extent grown with the textile sector and its growing exports to other African countries, the US and European countries. </p> <p>However, today we also handle air and sea freight import of spare parts for several well-known car brands, the major local importers of pharmaceutical products and one of the larger IT equipment companies.</p> <table style="width: 460px; height: 200px; background-color: #f2f2f2;" cellspacing="7"> <tbody> <tr> <td style="text-align: left;"> <p><img style="width: 150px; height: 202px;" alt="DSV office in Mauritius" src="">  </p> </td> <td> <p><strong><br> Main services</strong><br> • Sea freight: To and from Port Louis – Full loads, part loads, break-bulk, roll on/roll off and lift on/lift off<br> • Air freight: To and from MRU – Consolidations, garment of hangers, textiles, dangerous goods and general cargo<br> • Sea and air shipments<br> • Cross trade lanes<br> • Customs clearance<br> • Warehouse / Container Freight Station <br> • Transport of Out of Gauge goods<br>                        </p> </td> </tr> </tbody> </table> <p><a class="more-drop" href="/air-freight"> Read more about our airfreight services</a></p> Thu, 27 Oct 2016 13:46:54 Z <p><img alt="Homburg opening 2016 Frank John, Peter Fog-Petersen, Søren Schmidt, Jörg Strohmeier, Friedbert Dieterle, Ib Toft-Jakobsen" height="257" width="460" src=""></p> <p><em>From left to right: Frank John (Mayor of the municipality of Kirkel), Peter Fog-Petersen (Managing Director, DSV Road GmbH), Søren Schmidt (CEO,  DSV Road Holding A/S), Jörg Strohmeier  (Managing Director, the construction company Goldbeck Südwest), Friedbert Dieterle (Regional Logistics Manager, DSV Solutions Homburg) and Ib Toft Jakobsen (Regional Manager, National, DSV Road Homburg).</em></p> <p>A new modern logistics site in Homburg has been inaugurated and, supervised by DSV Road CEO Søren Schmidt, the tape was cut simultaneously by five key persons attending the event.</p> <p><strong>Moving in together</strong><br> Our Road and Solutions divisions share the new Homburg logistics centre which handles both cross-docking and contract logistics and replaces three former Saarland sites. It is built on a 65,000 m2 lot that is conveniently located with easy access to the motorway system. On an average day, DSV has almost 2,000 shipments out of Homburg. The site primarily handles goods for the automotive industry but also industrial products and products for the retail business.</p> <p>The site has a 10,000 m2 warehouse, a 10,000 m2 cross docking area and 2,000 m2 office space. 130 colleagues are already working at the site which is prepared to accommodate up to a total of 250 employees. </p> <p><a href="" class="more-drop" target="_blank">Read more about DSV Germany</a></p> Tue, 25 Oct 2016 08:59:16 Z <p><img alt="Team Hope Central Park" height="257" width="460" src=""></p> <p>As it turned out, the actual distance covered was a bit more than 5,412 km thanks to a GPS with a mind of its own. As expected, they suffered through injuries, punctures, rain, wind, cold and hot weather. </p> <p>What they didn’t expect was to walk their bikes because of sandy “roads” or to be escorted by the police (bikes on the US highways are prohibited)…  </p> <p>And nothing could have prepared them for the breathtaking scenery and the many warm and welcoming people they met along the way.  </p> <h2>What an adventure</h2> <p> What’s on your bucket list? A bike trip across USA was on Erik Bergmann and Peter Møller’s – and they did it. </p> <p>DSV played a part as logistics sponsor and partner, because we simply couldn’t resist such a sympathetic undertaking and cause. In order to make it count as more than just a personal achievement, they decided to promote and raise money for cancer research and treatment while on the road. </p> <p>In many ways, we feel like we came along for the ride, and not just because we sent out care packages for each stage, some to very remote locations, but because you can’t help get personally involved in such an adventure:</p> <p>Anni Skeete, DSV Air & Sea, New Jersey, who’s been managing the day to day distribution adds: “At times, we’ve been quite worried for them. These two guys out on their own off the beaten track – and under strenuous conditions. We found ourselves getting quite caught up in the project and the emotion of the whole thing. It’s been fun for us too, because we’re trying to get DSV Cycling up and running in the States, and the last stage with Erik and Peter was our first event”. </p> <p><img alt="" width="460" height="257" style="width: 460px; height: 257px;" src=""><br> <em>DSV Cycling US pioneers and Team Hope – from left Erik Bergmann, Jonathan Vedia, William Madayag, Mike Scally, Anni Skeete, Peter Møller and Victor Vitorino.</em></p> <h2>It takes a village</h2> <p> It was just the two of them on the road, but a lot of people have been involved in the daring project. Without the support of family and friends and a lot of sponsors, Team Hope would not have had any hope of finishing. </p> <p>Great equipment and gear, obviously, were prerequisites, but so were the partners involved in preparation and training, and the people who opened their homes along the route. Once in the US, these gracious hosts and DSV acted as domestiques – making sure that Erik and Peter were fit to ride. The rest was an act of muscle and willpower.</p> <p>“Every evening as we arrived at our hotel or guesthouse, we were so pleased to receive our care package brought to us by DSV. The care package contained drinks, energy bars, gels, lotions etc. Without them, we simply could not have made it through. Without food and drinks…” <br> – Erik Bergmann, adventurer</p> <p><img alt="" width="460" height="257" style="width: 460px; height: 257px;" src=""> </p> <h2>Arriving safely in New York</h2> <p> On Monday 17 October around 2pm, the DSV Cycling US team joined Team Hope at the George Washington Bridge – for the last leg of the last stage. </p> <p>It was a gorgeous fall day, and we pedaled along with them for the last 10 miles of their long journey – supporting them and encouraging them towards their final goal in Central Park, New York.</p> <p><img alt="" width="460" height="257" style="width: 460px; height: 257px;" src=""> <br> <em>Erik Bergmann and Peter Møller with another Danish creator of great tales</em></p> <p>As a special treat, Team DSV in New Jersey had organized a welcome party for Team Hope’s family and friends at the Hans Christian Andersen Statue. </p> <p>“It was nice to ride the last 10 miles with the guys but you could also see they were ready to cross the finish line and get some well deserved rest. I am very impressed with their accomplishment!” Anni Skeete said after the event. </p> <p> </p> <p><a href="" class="more-drop" target="_blank">Read more about DSV and Team Hope</a><br> <a href="" class="more-drop" target="_blank">Read more about Team Hope – The Cancer Fighters</a>  </p> Fri, 21 Oct 2016 06:37:36 Z <p><img alt="Recipents receive award" height="257" width="460" src=""></p> <p>Winners across all categories were picked via a transparent online voting and announced on 13 October at the India Cargo Awards ceremony.</p> <p>"This is a fantastic achievement for our company. It is the dedication and customer focus being shown by our talented people across all our teams that wins us these awards and that is a source of immense pride for us. The recognition is even more motivation to keep up the good work and continue to strive for excellence," said Ravinder Katyal, Director, DSV Air Freight & Co Load, India.</p> <p><img alt="" width="460" height="257" src="">  <br> <em>The Award was received by Ravinder Katyal, Director, DSV Air Freight & Co-Load, India</em></p> <p>DSV India wishes to extend a big thank you to all trade and business partners for the support that they have continuously received and that has enabled them to achieve this success.<br>  <br> <a href="" class="more-drop" target="_blank">Read more at the official site for India Cargo Awards </a></p> <p><a href="" class="more-drop" target="_blank">Read more about DSV in India</a></p> Thu, 20 Oct 2016 07:48:01 Z <p><img alt="Construction site peine" height="257" width="460" src=""></p> <p>The new logistics complex (warehousing and distribution) will be DSV’s 7th dedicated warehouse for dm-drogerie markt – when it opens for business in the spring of 2017. The warehouse is being built on a 54,000 m2 lot.</p> <p><img alt="" width="460" height="257" src=""><br> <em>From left to right: Peter Fog-Petersen, CEO DSV Road GmbH, Michael Kessler, Mayor of Peine, Christian Jakobsen, Project Manager DSV Group Property, Oliver Aust, Project Manager Max Bögl and Christian Bodi, Managing Director, Logistics dm-drogerie markt. </em></p> <h2>Supporting the need for shorter transport routes</h2> <p>As long-time partners, dm-drogerie markt and DSV continue to grow and develop together. The location of Peine was chosen to support dm drogerie markt’s need for shorter transport routes into their branch network in North Germany. So in September 2015, DSV Property started to search for land; a building permit was subsequently secured, and construction could begin in June 2016. </p> <p>Once the distribution centre opens for business in the spring of 2017, a total of 1,000 daily pallets will be delivered, stored, commissioned and shipped by trucks to dm-drogerie markets all over Germany. </p> <p><img alt="" width="460" height="257" src=""><br> <em>The warehouse will ready for operation by spring 2017. As you can see, construction is coming along nicely with “only” the interior decoration and final touches missing at this stage. No topping-out ceremony without topping up on fast food and drinks.</em> </p> <h2>More than 10,000 pallets a day </h2> <p>At present, DSV ensures nationwide goods supply to over 1,800 dm markets in Germany from distribution centres operated by dm-drogerie markt and DSV in Weilerswist, Vaihingen, Bochum, Langenbach, Gernsheim and Leipzig. </p> <p>On an average day, DSV ships more than 10,000 pallets on more than 1,000 trucks for dm-drogerie markt. </p> <table cellpadding="5"> <tbody> <tr> <td style="text-align: left; vertical-align: top;"><a href="" class="more-drop" target="_blank">Cooperation with dm-drogerie markt</a> </td> <td><a href="" class="more-drop" target="_blank">DSV Property</a></td> <td><a href="" class="more-drop" target="_blank">DSV Germany</a></td> </tr> </tbody> </table> <p> </p> Mon, 10 Oct 2016 11:40:00 Z <p><img alt="Botswana baobab" height="257" width="460" src=""></p> <p>Botswana is new to the DSV family but brings more than 30 years’ experience to our customers from the former UTi Botswana.  The country boasts 38 DSV employees spread between three offices; the head office in Gaborone and two offices at border posts in Tlokweng and Martinsdrift.</p> <h2>A market leader in Botswana</h2> <p>"DSV is one of the market leaders in Botswana and offers a full range of transport and logistics services; Air, sea and road transport as well as customs brokerage services," says Sebastian Svensson, DSV's Managing Director in Botswana and he continues; </p> <p>"Our warehouse in Gaborone, the country's capital city, is a major hub and includes a bonded section. It is located in close proximity to the significant points of entry and departure.  In addition to handling import and export goods it also handles distribution to the entire Botswanan market."</p> <h2>Nationwide distribution set-up</h2> <p>DSV Botswana handles distribution of spare parts, machinery and other equipment for the entire mining industry in the country. Together with our affiliated company UTi Sun (RSA) we distribute automotive spare parts to all major dealers in Botswana on a daily basis. We handle at least 65% of all imported IT equipment, considerable amounts of textiles imported from Hong Kong and China, and several major pharmaceutical companies are also among our customers.</p> <p><img width="460" height="257" alt="DSV Botswana staff" src=""></p> <p>DSV Gaborone celebrating 50 years of independence together with DSV opening 30 September</p> <h2>DSV's organisation grows with nine new countries this year</h2> <p> <br> Prompted by the acquisition of UTi Worldwide Inc. in January this year, the following nine countries are being added to the DSV group of companies: Botswana, Cambodia, Israel, Jordan, Malawi, Mauritius, Sri Lanka, Uruguay and Zimbabwe.</p> <p><a href="" class="more-drop">Read more about doing business in Botswana</a></p> Fri, 07 Oct 2016 09:10:16 Z <p><img alt="DSV Solutions warehouse" height="257" width="460" src=""></p> <p>Previously, DSV only had a few contract logistics sites and activities in North America. These have now been merged with the former UTi sites/activities in North America. Together, they have been successfully rebranded “DSV” as of 1 October 2016; and a new DSV Solutions organization headed by <a href="" target="_blank">President Michael Marlow</a> has emerged. </p> <table cellspacing="10"> <tbody> <tr> <td style="text-align: left; vertical-align: top;"> <p>“We are extremely excited for the future of what a combined, stronger organization offers for our internal and external partners. The bringing together of two industry leaders will translate to a world of opportunity that will enhance service offerings, coverage, synergies and economies of scale globally. As each day passes, we are truly building a stronger team that will continue to deliver the best results for our clients and shareholders”.</p> <p><strong><em>- Michael Marlow, President, DSV Solutions North America </em></strong></p> </td> <td style="text-align: left; vertical-align: top;"><img style="width: 230px; height: 250px;" alt="Michael Marlow, President DSV Solutions North America" src=""> </td> </tr> </tbody> </table> <h2>Great footprint in U.S., Canada and Mexico </h2> <p>DSV Solutions now has a great footprint in North America and offers the full range of traditional contract logistics services as well as both standardized and customized value added services. In cooperation with DSV Air & Sea and DSV Road, we support and develop our clients’ entire supply chain. </p> <p>We are present in 19 US states, 1 Canadian province (Ontario) and 8 Mexican states with a total of 60+ logistics facilities operated by a total of 3,500 people. Total sq. footage is more than 16 million.</p> <p>Services include:</p> <ul> <li>Inbound transport management</li> <li>Storage</li> <li>Pick and pack</li> <li>Value added services such as specialty packaging, kitting, rework and labeling</li> <li>Consultancy services such as center of gravity analysis, warehouse design and engineering resources</li> <li>Campus environments</li> <li>VMI programs</li> </ul> <p>Please go to the following sites for more information about DSV in North America: </p> <table align="left" style="width: 460px;" cellspacing="0"> <tbody> <tr> <td style="text-align: left; vertical-align: top;"> <a href="" class="more-drop" target="_blank">DSV USA</a><br> </td> <td style="text-align: left; vertical-align: top;"> <a href="" class="more-drop" target="_blank">DSV Canada</a></td> <td style="text-align: left; vertical-align: top;"> <a href="" class="more-drop" target="_blank">DSV Mexico</a></td> </tr> </tbody> </table> <p> </p> Mon, 03 Oct 2016 07:00:56 Z <p><img alt="The truck caravan boys" height="257" width="460" src=""></p> <p><em><sub>Photos by Nikolaj Grundtvig taken at a recent visit to a school in Funen, Denmark.</sub></em></p> <h2>Good habits from childhood are important</h2> <p>DSV is part of a traffic safety campaign that visits schools. Here, young road users can experience the big trucks first hand and learn about traffic safety.</p> <h2>A view from the driver’s cab</h2> <p> <br> At the most recent stop, the schoolyard was teeming with young children who have just started school. Many were waiting in great anticipation in line to see a driver's cab from the inside and have a chat with driver Henrik Kristensen about life in a truck and traffic safety.</p> <p><em>”I think they grasped a lot about traffic safety on the road. But of course we are always very aware of the vulnerable road users and I drive very carefully in the cities, because there are so many cyclists”</em> says Henrik Kristensen. </p> <h2>Important traffic safety messages</h2> <p> <br> Aided by a professional actor and musician, the kids got an idea of how trucks transport goods around the world every day. They had many creative guesses on what’s inside a trailer. The children took away two very important safety messages; "to keep a safe distance to the wheels" and "always stay behind the truck".</p> <p><em>”We are committed to traffic safety and take an active interest in this campaign. It is a good opportunity to talk with kids about traffic safety in a fun and engaging way”, </em>says Morten Kjærgaard, Director at DSV Road in Denmark.   </p> <h2>”It was so cool, I would love to have a truck”</h2> <p>The kids were not only interested in traffic safety but also very much in the truck itself. Most of the kids had never been in a truck before and grabbed the steering wheel full of fascination.</p> <p><em>”There was a bed, a refrigerator, cabinets and curtains. It was so cool. I would love to have a truck”, </em>said a suitably impressed boy. </p> <p>In addition to being a part of the campaign, DSV also visits schools independently to help put focus on traffic safety.</p> <p><a href="">Use this link to see a film about the most recent event. </a></p> <p>The driver and children speak Danish, but some of their statements appear as quotes in the article.</p> <p> </p> <p><img width="460" height="257" alt="Lastbilkaravanen_The truck caravan" src=""> </p> <p><a href="/responsibility/responsibility/CSR" class="more-drop">Read more about our Corporate Social Responsibility initiatives</a></p> <p> </p> Fri, 30 Sep 2016 07:45:43 Z <p><img alt="The two DSV volleyball teams" height="257" width="460" src=""></p> <p>DSV Spain sponsors <a href="" target="_blank">the DSV volleyball club Sant Cugat (link in Spanish)</a>, and DSV Denmark sponsors two teams in <a href="" target="_blank">the volleyball club Brondby (link in Danish)</a> – until recently, they did not know about each other. </p> <p>By coincidence, Sabrina Balada, Marketing Manager for DSV Spain, came across <a href="" target="_blank">a video of the Danish volleyball team (link in Danish)</a>. She gathered enough to realise that there was a Danish DSV volleyball team and contacted Sant Cugat that quickly decided to invite them to play in <a href="" target="_blank">the 13th International Youth Volleyball Tournament 15-18 September in Sant Cugat, Barcelona</a>. This was in early August.</p> <p>With the help of Brian Culmsee, Sales Manager, DSV Denmark and “sponsor” for the Brondby club, arrangements were quickly made, and the Brondby U16 team could leave for Barcelona 15 September.</p> <blockquote>We were really happy that Sabrina found us and got in touch. It has been such a great experience for the U16 girls – even if they didn’t win. Hopefully, we can return the favour one day and invite a Spanish DSV team to Denmark.</blockquote> <p> – Brian Culmsee </p> <h2>A little DSV and a lot of volleyball</h2> <p> Upon arriving in Barcelona, the Danish team and coach went straight to the DSV office in Rubí where they were treated to breakfast and a guided tour of the facilities. </p> <p><img width="460" height="257" alt="DSV Brondby volleyball team at the DSV Rubi office, Spain" src=""></p> <p><em>The Danish U16 girls at DSV in Rubí with Iban Mas (right), Regional Director Air & Sea Spain and Portugal, Sabrina Balada (right), Marketing Manager, Lluís Moreno (far left), President of DSV Club Voleibol Sant Cugat (CVSC), and Steen Spangen (left), Brondby Coach. </em></p> <p>“It was such a pleasure having the Danish DSV volleyball team as our guests. It shows the international aspect of our company and the commitment in many DSV countries to support sport initiatives and appreciate the value of sport. DSV CVSC is the main sponsor for the tournament and therefore visibly present in every way – even so, having an international DSV team there to increase the DSV presence, wearing the DSV logo on their sports equipment, was great”. <br> – Sabrina Balada</p> <h2>So who beat who?</h2> <p>More than 500 girls, representing 44 teams from 14 different clubs participated in the tournament in Sant Cugat. Quite a big deal. </p> <p>With that in mind, the winners can be very proud. And as it happens, DSV won two out of three age categories: </p> <ul> <li>U18 DSV CVSC </li> <li>U16 CV Barcelona</li> <li>U14 DSV CVSC</li> </ul> <p>The Danish DSV team, Brondby, came in as no. 10. Well done DSV teams!</p> <p> <img width="460" height="257" alt="Winning U18 team from Spanish volleyball club DSV Sant Cugat" src=""></p> <p><em>The U18 winners, Sant Cugat, together with their coach (left), Iban Mas representing DSV, former president of DSV CVSC president and Luis Moreno, current president of DSV CVSC.</em></p> <p><img width="460" height="257" alt="DSV volleyball teams having a play-off" src=""></p> <p><em>The two U16 DSV teams do battle (Spain won).</em></p> <p><em></em><a href="" class="more-drop" target="_blank">More pictures from the tournament are available here.</a></p> <p> </p> Fri, 23 Sep 2016 07:54:37 Z <p>A new Global Supply Chain & Logistics Management bachelor programme was kicked off with a business case competition last week. DSV delivered the case and met with the up-and-coming logistics stars.</p> <h2>The DSV business case competition</h2> <p> To kick off their three-semester international experience, the students were given a 24 hour assignment to solve a logistics problem for a client and then present the solution to "client representatives" as if they themselves worked for DSV.</p> <p><img height="257" alt="CBS Student presenting" width="460" src=""><br> <em>The winning team of Fangwen Lin CHUK/Shenzhen Campus, Peter Breum Mach Nielsen, CBS and Serinda Kong, UBC presenting. In the background from left to right sits DSV's Helle Bach, a CBS faculty member, Erling Johns Nielsen and Jason Ye.</em></p> <p>The DSV Supply Chain Innovation team was asked to provide a realistic case for the students and act as "client representatives" to determine, which of the solutions would win.</p> <p>"We based the case on real customer data, but built a fictitious story around it. And we were very impressed with the solutions presented after only 24 hours by the students. Some of these students are worth keeping an eye for the future," says Erling Johns Nielsen, Global Head of Supply Chain Innovation.</p> <p>Helle Bach, Group HR Director, agrees:</p> <p>"This particular group of international students will be very sought after by companies around the world with their supply chain specialisation. Meeting them early in their career gives us a valuable head start in any future recruiting process. We are a company with great career opportunities but unless we meet the young people in their own environment, they have no way of knowing that".</p> <p><img style="width: 460px; height: 257px;" alt="CBS students receiving winning presents" src=""><br> <em>Prizes for the winners are presented by Professor Britta Gammelgaard</em></p> <p>The students will spend a semester at Copenhagen Business School (CBS), at the Chinese University of Hong Kong Shenzhen Campus and at the University of British Columbia before completing their degree at their university of origin. </p> <p>"I chose the programme, because it provides my education with a stronger focus and at the same time offers me a lot of intercontinental contacts," said Emilie Fisher from CBS.</p> <h2>Education on three continents</h2> <p> The students, who have been hand-picked for this programme, will study different aspects of global supply chain management in their semester abroad.</p> <p>In China, the students will focus on the global container trade. In Canada, the meeting of trucks, ships, railways and airplanes creates a lot of cross-modal and intermodal trade. Finally, in Denmark, focus will be on direct contact to a strong logistics sector and on European logistics.</p> <h2>DSV Supply Chain Innovation</h2> <p>The case was prepared and results evaluated by the DSV Supply Chain Innovation (SCI) team. SCI specialises in helping large customers build better supply chains. This helps us retain and develop the customers when they see the expert value we can add to their logistics setup. Follow the link below to learn more about SCI.</p> <p> <a href="" class="more-drop" target="_blank">Read more about the Bachelor programme</a></p> <p><a href="/Error-Pages/404.aspx?item=web%3a%7bFB39E881-9D2D-4BDD-8C09-CA5D675AA390%7d%40en" class="more-drop">Begin your career in DSV</a> </p> Mon, 12 Sep 2016 07:22:53 Z <p><img alt="Team Hope big smiles" height="257" width="460" src=""></p> <p>Erik Bergmann is 58, and Peter Moller is 65 years old and a cancer survivor. Actually, they have both battled health issues followed by trying periods of convalescence; but now they are fit and ready to embark on the adventure of a lifetime – with DSV as logistics sponsor. </p> <p>"We have traditionally supported the cancer cause, so when Erik and Peter approached us last year, we quickly said yes to help them with logistics. It’s a small thing for us, but a big thing for Erik and Peter. We’re very happy to take a load off their minds". Niels Larsen, President, DSV Air & Sea USA comments. </p> <h2>A little logistics and a lot of cheering</h2> <p>DSV Air & Sea in the USA and Denmark have been working together to make sure that Erik and Peter’s supplies for each stage arrive safely and on time – a pallet has been shipped from DK to our Clark, New Jersey, office in US, and smaller supplies packages will be distributed to each of the 32 stages from there.</p> <p>On 17 October, on the final day of cycling, DSV USA’s cycling team will be joining Erik and Peter for the last leg of the final stage into New York, and we will also be cheering them on as they arrive at their goal: The Little Mermaid Statue in Central Park, where food, drinks and flags galore will be waiting. We can’t wait.</p> <p><img alt="" width="460" height="257" src=""></p> <h2>Intense planning and training</h2> <p>Initially, planning took up most of Erik and Peter’s time. <a href="" target="_blank">They had to plan the route</a> and find a way to pay for the trip while raising money for cancer at the same time. Not an easy task. </p> <p><a href="" target="_blank">A lot of sponsors</a> are supporting Erik and Peter’s adventure. They needed bikes, gear, trainers, a nutritionist, room and board and a logistics partner etc. Enough to make the project almost too overwhelming. But they persevered, and they found a solution to every challenge.</p> <p>About six months ago, with all the details finally in place, they started a very intense training programme, which they have stuck to. They are now in great shape and ready to pedal – all 5.412 km to be completed in the course of four and a half weeks. It’s going to be a tough ride! </p> <p> <em><img width="230" height="257" alt="Erik Bergmann" src=""><img width="230" height="257" alt="Peter Møller" src=""><br> Training hard. Weather conditions are not ideal for outdoor training in Denmark in the spring </em></p> <h2>Send off by Cyclassics</h2> <p>As a final test before the big “race”, on 21 August, they rode along with the DSV Cycling team in Euroeyes Cyclassics, Hamburg, Germany. 100 km in one day. </p> <p><img alt="" width="460" height="257" src=""><br> <em>Peter and Erik with their signature Denmark bike helmets – and DSV outfits<br> </em> </p> <p>"We had a fantastic time. When we looked up from our bikes, we could see and feel the support from the DSV team. We really felt a part of things. Thank you for a great experience," Erik and Peter wrote us after their weekend in Hamburg.</p> <p>Erik and Peter are leaving for San Francisco 11 September. We wish them the best of luck. </p> <p><img alt="" width="460" height="150" src=""><br> <em>Peter and Erik, third and fourth from the left, with the DSV Cycling team at Euroeyes Cyclassics in Hamburg 2016   </em></p> <p>More news from the route at <a href=""></a> and a wrap up story will appear towards the end of October.</p> <p><a href="" class="more-drop" target="_blank">Read more about Team Hope – The Cancer Fighters</a></p> Thu, 01 Sep 2016 05:56:34 Z <p><img alt="Three DSV docked at terminal" height="257" width="460" src=""></p> <p>A highway breakdown not only causes delays for the customer. It can also be expensive for the haulier who will have to call the nearest workshop for roadside assistance – typically overpriced and rarely of a particularly high quality. </p> <p>  "As a one-time customer, you usually get the poorest service – at the highest price," says Søren Lund, Equipment Manager, DSV Equipment Center, Puurs, Belgium. This is home to the 8,500 trailers in DSV’s trailer pool that make up Europe’s largest individual fleet of trailers. </p> <p>The pool was recently supplemented by five strategically located workshops with associated roadside assistance: fully equipped mobile workshops covering a distance of 200 km from workshops in Horsens (Denmark), Gothenburg and Landskrona (Sweden), Uusikaupunki (Finland) and Gorinchem (the Netherlands). </p> <p> Each workshop has fully equipped break-down vehicles that can quickly reach the broken-down trailer or lorry and help with repairs, tyre replacement, etc.</p> <blockquote>We benefit from uniformly high quality at competitive prices,</blockquote> <p> says Søren Lund, who is supplemented by Flemming Steiness, Deputy Manager: "At the same time, we get the highest level of flexibility and service-minded technicians with a ‘no-problem’ attitude":</p> <p>The service is naturally intended for DSV’s own trailers and hauliers in the network, but more and more external hauliers have become aware of DSV’s new repair shops with roadside assistance, i.e. mobile workshops: </p> <blockquote>We hear from external customers every day who appreciate our transparent and fair pricing – and high quality,</blockquote> <p> Flemming Steiness says.</p> <p><img alt="" width="460" height="257" style="width: 460px; height: 257px;" src=""><br> <em>Søren Lund, Equipment Manager (left) and Flemming Steiness, Deputy Manager, DSV Equipment Center in Puurs, Belgium</em></p> <h2>No obligation</h2> <p> The trailer pool attracts new users every day. Spain will soon have its own pool with Spanish registered trailers, so there will be trailers in Spain, Italy, France, Germany, the UK and all of Scandinavia. But it is entirely up to the individual forwarder to decide whether he or she will be part of DSV’s trailer pool.</p> <p> "To many, it’s a matter of tradition, but it’s important for us that there is no obligation. We compete freely on the market and though we aim to make a profit, we also emphasise our decentralisation. We don’t want to quell anyone’s personal initiative or commercial intuition; everyone should be able to optimise a potential benefit," says Søren Lund, who is not in doubt of the advantages of joining Europe’s largest individual trailer pool:</p> <p>"In addition to reducing empty runs and promoting collaboration between modes of transport, our mission is to make trailers available at the lowest possible price. We specialise in fleet management and now also in repairs," Søren Lund says.</p> <h2>High volume – low prices</h2> <p>"We now have a volume that allows for a much more efficient control of purchases of spare parts and repairs. We repair and inspect 80% of our own trailers and we’re able to keep costs low because we do the repair work in our own workshops," adds Flemming Steiness who has received five containers with tyres from China in the past few weeks. </p> <p>Every year, 14,000 tyres are replaced on trailers which have an average age of 2.5 years and an expected service life of five years – after which they are re-sold for less demanding tasks.</p> <p>"It is essential for us that the equipment is impeccable so we can avoid breakdowns in transit that cause delays," says Flemming. However, if an accident does occur, a call centre in Poland with trained technicians will handle the initial contact with drivers – from 7 am to 7 pm.  </p> <p>Outside these hours, incoming calls are directed to Falck breakdown service who also answers the phone with "DSV Roadside Assistance". Some incidents can be managed over the phone and otherwise the drivers are directed to the nearest workshop or serviced by the mobile unit.</p> <p><img alt="" width="460" height="257" style="width: 460px; height: 257px;" src=""><br> <em>Five newly established workshops with a mobile service van each – which is actually a rolling full-scale trailer workshop – ensure high-quality low-priced repairs. Service with a no-problem attitude! </em></p> <h2>Forklift pool</h2> <p> Just like the countries are currently collaborating on trailers and workshop service, DSV Equipment Center in Puurs will set up a similar scheme for forklift trucks. This is an area where huge costs can be saved by establishing cooperation for the approx. 4,000 forklift trucks, such as by reallocating rolling stock in peak load situations.</p> <p>"We have measured the utilisation of our existing forklift trucks and reviewed repair bills, measured accident rates, etc. Part of the project will be to ensure value for money, such as by standardised purchasing schemes for new trucks and ensuring qualified audits of workshop bills," says Søren Lund of the Equipment Center. </p> <p>Together with the country organisations, they have already appointed forklift truck suppliers for the individual countries and set up a team of DSV Equipment experts who will ensure that the estimated annual savings of EUR 5 million are realised. </p> <p>"Together, we can get better equipment at far lower prices than if we purchased it separately," he says.</p> <p><a href="" class="more-drop" target="_blank">Read more about our Road transport services here</a></p> Mon, 29 Aug 2016 08:17:39 Z <p><img alt="" height="257" width="460" src=""><br> <br> Sergei from Belarus is about to climb out of the cabin of his white MAN lorry when Henrik Brunstedt of <em>TungVognsSpecialisten</em> approaches him, carrying a black writing pad with the checklist under his arm. </p> <p><em>Consulting company specializing in heavy vehicle regulation and traffic safety</em></p> <p>The well-trimmed greying hair, black clothes, leather shoes and neon-green safety vest radiate authority, strongly supported by the calm aura and confidence that 23 years with the police leaves with a person. And Sergei is more than willing to cooperate, though he has a hard time understanding Henrik who attempts to communicate in half a dozen languages – though not Russian which the former police officer does not command.</p> <h2>Fewer errors with time</h2> <p>Everyone driving for DSV Denmark – Danish and non-Danish drivers alike – are targeted by the inspections which aim to ensure that both drivers and vehicles are safe.  At the end of the day, Henrik delivers his exhaustive report in Excel by e-mail so that any serious errors can be dealt with, though the remarks have gradually become few and far between. </p> <p>Headlight faults usually score high on the list of recorded errors, but mirror settings can also cause problems. According to the inspector, this is particularly the case among east European drivers who do not have a tradition of using the mandatory mirrors.</p> <blockquote>We see fewer errors today than when we started our inspections,</blockquote> <p> says Henrik who makes inspections for DSV four times a month – all over Denmark. He usually manages 10–12 inspections a day and also experiences many drivers contacting him to learn about a specific rule or make sure that they comply with the guidelines.</p> <h2>Zero tolerance</h2> <p> The inspection ranges from a visual examination of driver and vehicle to presenting a driving licence, haulier permit, training certificate and certificates of approval, if relevant. Lights, mirrors and field of view are checked, the correct fastening of goods is controlled and the driver is tested for alcohol.</p> <blockquote> I’ve only experienced drivers with positive alcohol readings on a few occasions but never among DSV drivers and never above the maximum legal limit. </blockquote> <p>"But if I see any breathalyser movement, I report it to DSV who will then take the necessary steps. You’re not allowed to have any alcohol in your blood at all when driving for DSV,” Henrik Brunstedt says.</p> <p>Drivers and vehicles are also inspected in Sweden, and the checklist grows longer every year. While Denmark has asked an external company to handle the control, Sweden operates a self-check scheme that started 10 years ago, checking hazardous goods transports with focus on equipment, training and driving licence.  </p> <p>“We have become more thorough over the years in keeping with regulatory requirements and higher demands from both us and our customers. We believe that the random checks enhance traffic safety,” says Stefan Henriksson, Quality Assurance Manager, DSV Road AB.</p> <h2> High standards</h2> <p> Sergei finally understands the numerous gestures and terms for “driving licence” and Henrik can tick off one more item on his list. But there are a few remarks as well: The vehicle does not have the two mandatory light bulbs in the rear lights, so the haulier can expect to hear from DSV.</p> <p>“DSV takes its business very seriously. The standard is very high for both drivers and vehicles and it pervades the entire organisation,” says the former police officer who only rarely experiences dissatisfaction with the inspections: “Once there was a guy who simply walked out. He would have nothing of it, so he went straight to the office and resigned. But the vast majority are very positive and interested in enhancing safety,” says Henrik Brunstedt.</p> <p>Lacking language skills is no excuse for not presenting the required documents. Henrik perseveres until the message is understood and the papers shown. Like everyone else, Sergei from Belarus gets to blow into the breathalyser and the reading is a clean 0.00 – as is the tolerance for drinking and driving at DSV. </p> Wed, 24 Aug 2016 09:16:54 Z <p><img alt="DSV Solutions clothes in stock" src="" style="height: 257px; width: 460px;"><br> <br> Guillaume Burette has been appointed head of the strong new Solutions division, which will “grow as fast as possible while remaining profitable in each country.”</p> <p>Solutions can stand alone. At least after the organisation in the APAC countries (Asia, Australia and New Zealand) was more than doubled by the integration of UTi, bringing in five new warehouses in Taiwan with almost 200 specialist employees, for instance. </p> <p> </p> <blockquote>In Taiwan, DSV is one of the three biggest warehousing and local distribution providers. With approx. 25 million inhabitants, there is room for growth and this is precisely the path we’ll pursue,</blockquote> <p>says Guillaume Burette who has been tasked with gathering all contract logistics under the Solutions division in six Asian areas so far. </p> <p>In addition to Taiwan, the six areas reporting to Guillaume will be China, Hong Kong (together with the Guangdong province known as South China), Singapore, the Philippines and Thailand. </p> <p><img style="width: 460px; height: 257px;" alt="Guillaume Burette_DSV" src=""> <br> <em>Guillaume Burette is the MD of DSV Solutions in APAC, which doubled its activities with the acquisition of UTi.</em></p> <h2>A division is born…</h2> <p> Until now, Solutions, also known as contract logistics, was primarily a spin-off of Air & Sea activities in Asia that made it possible to offer warehousing solutions to air and sea customers. This did not apply to China, however, as sophisticated warehousing solutions were established for customers such as BoConcept in Shanghai and Danfoss in Tianjin as early as in 2009, in close cooperation with the European Solutions division. </p> <p>Discussions about a separate Solutions division were further intensified in 2015 when agreements were made with customers including Bosch home appliances in Singapore and Balluff (sensors) in Hong Kong. And Guillaume Burette was tasked with coordinating the initiatives in the individual countries. “Already before the UTi purchase, the Solutions team in China, together with Peter Zhou and Ralf Bekink, was highly specialised. </p> <p>So it was obvious to make the next move when we took over UTi’s business in the area,” says Guillaume, who has now appointed country managers for Taiwan (Robert Lin), Thailand (Edward Haapala), Singapore (Fang Xie), the Philippines (Ralf Bekink), and South China (Sanson Ko), while he himself is in charge of Solutions’ activities in northern China. </p> <p>Guillaume also reorganised UTi’s former regional centre of competence that handles Solutions Design, Implementation, Quality, Sales, WMS (Warehouse Management System) and Legal Assistance for all countries. “From this base, we manage promotional activities for all countries, and we now have a capable sales force throughout the region,” he says.</p> <h2>Tough competition</h2> <p> Although DSV Solutions in APAC is generally a minor player compared to regional heavyweights such as Kerry Logistics, Li & Fung, Sinotrans, Toll, etc., their relative strengths vary greatly from one country to another. As mentioned, DSV is ranked third in Taiwan but has to overcome obstacles in Thailand and the Philippines to integrate the two dissimilar businesses and develop them commercially. </p> <p>“Concurrently with our efforts to build our brand, we see a widespread tendency where customers manage their own warehousing operations, which makes it costly to expand the business. Asia has seen property prices booming in recent years, so the logistics companies that invested in land and real property 5, 10 or 20 years ago or entered into leasing contracts are now enjoying a unique market situation,” Guillaume Burette says, but remains confident. “It’s OK, it’s still a huge market…”</p> <p><img style="width: 460px; height: 257px;" alt="Car in warehouse" src=""> <br> <em>With the acquisition of UTi, DSV Solutions has been further strengthened with Automotive Logistics</em></p> <h2>Quality boost</h2> <p> And Solutions in the APAC countries has grown much stronger after the merger with UTi: While sales previously focused on China – mainly Greater Shanghai, Shenzhen, Hong Kong and Singapore (which also happen to be the four main ports in Asia from which Air & Sea operates) – Solutions now has more than 80 Asian locations with 1,000 employees (2,000 including India) and +450,000 m2 of warehousing and distribution centres. </p> <blockquote>We have a team of professionals who understand our world and we’ve boosted quality throughout the region. The customers will feel that we can follow them everywhere and carry out all kinds of tasks, be it consolidating export goods or providing regional and local distribution centres or inbound logistics.</blockquote> <h2>Positive synergy</h2> <p> Though UTi and DSV have taken very different commercial approaches within the region, the two companies fit like hand in glove, which means that the scope of service from a customer perspective will significantly increase:</p> <ul> <li>Whereas UTi focused on India, Taiwan and Thailand, DSV was strong in China, Hong Kong and Singapore.</li> <li>UTi focused on Automotive and Consumer, whereas DSV’s focus was on Industrial.</li> <li>UTi mostly catered for large and dedicated operations, whereas DSV did business in smaller multi-client environments.</li> <li>State-of-the-art solutions at UTi, customer-adapted solutions at DSV.</li> </ul> <blockquote>We’re better together than individually as both of us have added strings to our bow,</blockquote> <p> says Guillaume who looks forward to setting the pace in a separate division where the staff speak the same language and share their goals and challenges. But he hopes to continue the close collaboration with the Air & Sea colleagues:</p> <h2>Needing each other</h2> <p> “Solutions is basically a local business without much spillover from one country to another – at least not overseas. This is why we need the input and leads that we get from our colleagues in Air & Sea and their network,” says Guillaume who sees growth on the horizon – mainly due to the rapidly growing domestic business and the keener demand for optimisation of flows and focus on costs. Because this calls for expertise from Solutions. </p> <p>And DSV now has a presence in some promising markets where competition is less intense: Taiwan, India, the Philippines and some areas of China. Finally, the new APAC director looks forward to integrating even more countries into the new Solutions division: “First and foremost, we need to show that we’re doing the right thing here: aggressive and profitable growth. </p> <p>The next step will be to complete our regional strategy with the integration of additional countries, including Japan, South Korea, Australia, New Zealand and Indonesia, which currently report to Air & Sea. After this, we will have created DSV Solutions in APAC,” he says.</p> <p><a href="" class="more-drop" target="_blank">Read more about our Logistics solutions</a></p> <p> </p> <table style="background-color: #c6d9f0;"> <tbody> <tr> <td> <p>Guillaume Burette, 35, was born in France and came to Asia in 2003 where he was tasked with developing the product flow in Carrefour’s central warehouse in Thailand. He later joined Geodis and was responsible for building the contract logistics divisions in Indonesia and China. He was brought to DSV in 2013 by Claus M. Thomsen, Regional Director APAC, after a couple of years on the customer side of the fence for Sinodis (western food) and Haier (white goods). </p> <p>At DSV, Guillaume spearheaded the development of contract logistics in China, including the establishment of a 40,000 m2 warehouse and the implementation of customer accounts such as Johnson Controls, Vorwerk, Schneider Electric, GM and Rockwool – in close collaboration with his colleagues in Air & Sea. And this trend will continue:</p> <p>“I’m convinced that Air & Sea will continue to generate a large part of our new customer leads by virtue of their international network. But Solutions is also a prerequisite for Air & Sea Asia’s growth: The vast majority of customers want a one-stop solution. This is why we should market ourselves as DSV – which is corroborated by the positive results of the collaboration on Estée Lauder, Ford, Wincor and Zebra,” he says. </p> </td> </tr> </tbody> </table> <p> </p> Fri, 19 Aug 2016 07:25:07 Z <p><img alt="Image of diesel gauge at zero" src="" style="height: 257px; width: 460px;"><br> <br> As early as in September 2016, the Swedish domestic groupage transport will discharge 50% less carbon dioxide than today. </p> <p>In the spring of 2016, DSV obtained permission from the manufacturers of Euro 5 and 6 engines to use the non-fossil HVO 100 diesel made from abattoir waste and vegetable oils.</p> <p>DSV’s domestic groupage loads are handled in a closed HUB system that already ensures maximum utilisation of cargo capacity and thus reduces the number of vehicles on the roads. With the transition to HVO 100 (Hydrotreated Vegetable Oils), reductions of carbon emissions will total 90% as more and more filling stations offer the fossil free alternative.</p> <h2>Reducing carbon emissions by 13,000 tonnes</h2> <p>“Our groupage freight system uses 9 million litres of diesel a year, equivalent to 26,000 tonnes of carbon emissions. By converting to HVO 100 – followed by thorough control of hauliers’ compliance with the rules – we’ll have reduced our emission by 13,000 tonnes already by this September,” says a proud Christer Hagsund, CFO, DSV Road AB.</p> <p><img width="460" height="257" alt="Photo of Christer Hagsund" src=""><br> <em>Christer Hagsund, CFO, DSV Road AB.</em></p> <p>“Today, we have 150 vehicles running on HVO 100 or biogas in our food distribution. Developments move fast and most new vehicles are approved for HVO 100. As more and more filling stations offer this fossil-free fuel, HVO 100 will become the most accessible biofuel that ensures a rapid transition to a non-fossil vehicle fleet,” says Christer Hagsund who also carefully monitors the development of other, alternative fuels such as biogas, electricity and bioethanol. And he is in close dialogue with carmakers, oil companies and authorities to further reduce DSV’s carbon footprint.</p> <blockquote>In accordance with our ISO 14001 certification, we work towards ongoing improvement and follow-up on our environmental efforts. Our goal is to successively enhance our performance and achieve reductions upwards of 90% when the prerequisites are in place,</blockquote> <p> he says.</p> <p>In Sweden, the price of HVO 100 follows the price of ordinary diesel as HVO 100 is exempt of duties.<br>  </p> <p><a href="" class="more-drop" target="_blank">Read more about DSV Road in Sweden</a></p> <p> </p> Mon, 15 Aug 2016 12:03:00 Z <img alt="Busy Indian city street" height="257" width="460" src=""><br> <p>The fashion industry has already shifted its activities to the Indian subcontinent, where low wages and a plentiful workforce (40% of the population is aged 15–30) attract labour-intensive industries to India, Bangladesh and Pakistan in particular. At the same time, the region, notably India and Bangladesh, has boosted its pharmaceutical industry which today manufactures generic medicine on a large scale for export and to meet the increasing domestic demand. </p> <p>Domestic growth in India has been kindled by the rapidly increasing population and annual real-wage increases of more than 5%, and the Indian economy has also seen annual growth rates of 6–10% over the past decade. This makes it one of the world’s fastest-growing economies and the fourth largest in the world – soon to overtake Japan and become the world’s third largest economy after the US and China.</p> <p>After the acquisition of UTi, DSV decided to make the Indian subcontinent an independent region. Considering the enormous potential, I believe this decision is both appropriate and forward-looking, says Sameer Khatri,Regional Director, Indian Subcontinent & Managing Director, India. </p> <h2>Doubling the number of offices</h2> <p>While Sameer is responsible for the Air & Sea organisation, his colleague, Hariharan Sivaprakasam, with the title of Director, Contract Logistics & Distribution India, heads the Solutions division, including a good-sized Road organisation, that primarily services warehousing and logistics customers. Sameer and Hariharan have a history of 4.5 and 5 years, respectively, as successful top executives of the former Indian UTi organisation. </p> <p><img style="width: 460px; height: 257px;" alt="Sameer Khatri" src=""><br> <em>Sameer Khatri, 46, head of DSV Air & Sea on the Indian subcontinent, which comprises India, Bangladesh, Pakistan and Sri Lanka.</em></p> <p>The merger with DSV doubled the number of Air & Sea offices from 9 to 17 locations in the largest business districts and manufacturing hubs. The previous cargo handling volumes were 15,300 tonnes (Air) and 30,000 TEU (Sea), but this has now increased to 52,777 tonnes and more than 68,000 TEU.</p> <p> Sameer Khatri envisages huge synergies in the combination of the two organisations, both in terms of staffing and commercially speaking. “UTi was strong in exports, and DSV is strong in imports. UTi’s business was developed with a focus on local corporate and SME companies whereas DSV received most of its business from its network. Today, we have a robust platform for servicing small, medium-sized and multinational customers alike,” says Sameer who has also taken note of DSV’s young team of employees, solid procedures and strong global networks. </p> <p>Combined with UTi’s larger presence in the area and skilled employees with local knowledge, both in terms of operations and sales, this leaves him full of optimism: </p> <blockquote>It’s one of the most brilliant examples of how youth and experience can be mixed to create a far stronger organisation,</blockquote> <p> he says.</p> <h2>High global standard</h2> <p>Just like their colleagues in Air & Sea, the acquisition of UTi gave DSV’s previous Solutions activities in India a massive boost, after having separated the Solutions division from Air & Sea in 2012 and 2013 – first operationally and then in terms of the business. The division has since experienced revenue growth of 40% a year, and according to Hariharan Sivaprakasam, who orchestrated the transformation, there is now a great momentum with existing and new key accounts: Ford, Legrand, Faurecia, Welspun, Kellogg’s, Oxford, LM Wind etc. </p> <p><img style="width: 460px; height: 257px;" alt="Hari Sivaprakasam" src=""> <em>Hariharan Sivaprakasam, 36, has been responsible for building the Solutions division for UTi in India over the past five years. Today, he heads the combined DSV/UTi Solutions activities – and there is momentum, he says.</em></p> <p> “We have repeatedly seen how contracts in India change hands every three or five years due to insufficient focus on service excellence, quality and safety. So we have invested great efforts particularly towards providing this and we aim to be one of the top five in India within a few years to reflect DSV’s global position,” says Hariharan, adding that a higher ranking could be expedited by a well-placed acquisition in the country.</p> <h2>Maximum responsibility for the country manager</h2> <p> According to Hariharan, the integration of DSV and UTi globally was “swift, methodical and comprehensive” with a view to maximising value for customers and internal profitability – and minimising unease among the staff. After completing the transaction in January, Brian Ejsing (CEO, DSV Solutions) visited the region to taker a closer look at the newly acquired Solutions footprint. </p> <p>This time, the destination was not India but Taiwan where Hariharan met with the top executive. One aim was to present the activities in India, but the main purpose was to get the go-ahead from the division for the construction of a 20,000 m2 facility for Faurecia in Chennai. Faurecia is a leading supplier in the automotive industry to whom UTi provides both Just-In-Time and Just-in-Sequence solutions. Within a few days – following relevant financial and legal clarifications – the warehouse was approved by Ejsing and the executive board. </p> <blockquote>This really showcased the speed in decision making for a large company and the approach of empowering the country management with maximum responsibilities coupled with accountability on the results,</blockquote> <p> says Hariharan.</p> <h2>Full service</h2> <p> With the acquisition of UTi, DSV India can now offer all the disciplines of the trade, including air and sea freight, warehousing and in-house logistics, road transport, free-trade-zone services, not to forget a brokerage license. </p> <p>We are one of the few multinationals that offer in-house customs brokerage in the Indian market, and it gives us a foot in the door of the largest companies – in India as well as globally,” says Sameer Khatri, who is also a member of the Air & Sea Executive Board. “Giving the Indian subcontinent a position on the executive body of Air & Sea helps direct attention to the untapped potential of our region. At the same time, the company gains insight into a market that may be difficult to understand for many businesses,” says Sameer Khatri who is very pleased – and honoured – to be part of an organisation that appreciates “merit and diversity”.</p> <p>Hariharan Sivaprakasam has the last word: “DSV and UTi are two highly compatible companies with a shared historical focus on customer-oriented solutions and sound entrepreneurship. In addition, DSV has a strong financial focus and the ability to manage the company with a lean central organisation – which translates into a sound bottom-line. I don’t see or feel any major difference between UTi and DSV, which is probably why it has been and will remain a really sensible acquisition”.</p> <table align="left" style="width: 460px; background-color: #d8d8d8;" cellspacing="10" cellpadding="10"> <tbody> <tr> <td style="text-align: left; vertical-align: top;"> <p><strong>Combined DSV Air & Sea in India (2015 figures):</strong></p> <p>USD 173+ million revenue<br> 17 offices<br> 930 employees<br> Airfreight: 52,777 tonnes<br> Seafreight: 68,121 TEU</p> </td> <td style="text-align: left; vertical-align: top;"> <p><strong>Combined DSV Solutions in India:</strong></p> USD 13,4 million revenue <br> 75,584 m2 storage and logistics facilities<br> 14 locations<br> 1,000+ employees </td> </tr> </tbody> </table> <p>  </p> <p><a href="" class="more-drop" target="_blank">Read more about our services in India</a></p> Thu, 11 Aug 2016 12:03:12 Z <p><img alt="American flag" height="257" width="460" src=""></p> <p>DSV Air & Sea in the USA have completed the office and IT integration of the former UTi Freight Forwarding division; and the divisions DSV Road USA and DSV Solutions USA have been added to our US organization – headed by <a href="" target="_blank">President Jacques Retief</a> and <a href="" target="_blank">President Michael Marlow</a>, respectively.    </p> <h2>Niels Larsen, President, DSV Air & Sea USA, comments</h2> "We are very happy to have achieved this milestone in such a short time. We feel that we have a very strong team to start developing our services and growing our business. And we are excited to be working together, now being able to fully focus on our business and customers. All +1,000 employees have done an outstanding job coming together as one DSV". <h2>36 offices in 19 different states</h2> <p> The Air & Sea organization in the USA now counts +1,000 employees across 36 offices; and we have an office in 19 out of 50 US states. That means more dedicated employees at work to service our customers and achieve DSV’s constant goal of growing market share. (incl. Puerto Rico).</p> <p>All customers have been transferred to the DSV Transport Management System, CargoWiseOne, allowing freight forwarders full transparency and providing great standard or fully customized EDI solutions for the customers.</p> <p><img width="460" height="271" style="width: 460px; height: 271px;" alt="USA Air and Sea map 0816" src=""></p> <h2>Boosting Automotive and introducing Healthcare</h2> <p> With the acquisition of UTi, we have further expanded our client base within the Automotive sector as well as added the Healthcare sector to our portfolio. We expect to grow rapidly within the Healthcare sector in the years to come. </p> <p>In addition, we have boosted the cross-border business between Mexico and the US, which fits perfectly into our long-term strategy for the Automotive sector – one of the fastest growing sectors within DSV US.</p> <p>Last but not least, with the acquisition of UTi, we have gained comprehensive Road and Solutions divisions in the US, which will enable us to support our clients’ entire supply chain and grow the DSV business even further. </p> <p><a href="" class="more-drop" target="_blank">Please visit the US website for more information about DSV in the USA</a></p> Tue, 09 Aug 2016 07:24:02 Z <p>It has been very pleasing to experience how the previous UTi employees really want to be part of DSV. </p> <p>Read about our progress with both integration and business in our current issue of moves:</p> <p>• <strong>Integration at full throttle (p. 4-7)</strong><br>   The honeymoon will soon be over - now we have to make money</p> <p><strong>• Solutions standing on its own two feet in Asia (p. 8-9)</strong><br>    The Solutions division in the APAC countries has been separated from the Air & Sea division</p> <p><strong>• Lorries under control (p. 16-17)</strong><br>    In Denmark, DSV drivers risk inspection which aim to ensure that both drivers and vehicles are safe</p> <p><strong>• DSV on LinkedIn - and other social media (p. 24)</strong><br>    "Stronger together" makes a lot of sense also on social media</p> <p><a href="" class="more-drop">Read our corporate magazine</a></p> Fri, 05 Aug 2016 12:08:10 Z <p><img alt="The Farø Bridges" height="257" width="460" src=""></p> <p>Jens Bjørn Andersen, CEO:</p> <p>"With earnings growth of more than 10%, we are very satisfied with our performance in the second quarter. DSV continues the positive development, and UTi's operating deficit has been neutralised only five months after the acquisition. The integration of UTi is progressing faster than we had originally anticipated, and the merger of offices and IT systems is already more than halfway complete. UTi's and DSV's employees and operations are being united step by step across the world, and it is great to see that our new colleagues are highly motivated to become part of the DSV culture — that is crucial for a successful integration."</p> <p>(DKKm) H1 2016: </p> <ul> <li> Net revenue 17,606</li> <li>Gross profit 4,214     </li> <li>Operating profit before special items 900             </li> <li>Operating margin 5.1%</li> <li>Conversion ratio 21.4%</li> <li>Net special items, costs 341                  </li> <li>Profit before tax 455            </li> <li>Adjusted earnings for the period 610              </li> <li>Diluted adjusted earnings per share of DKK 1 for the period 3.27      </li> </ul> <p>The consolidated full-year outlook for 2016 previously announced is adjusted as follows:</p> <ul> <li>Operating profit before special items is expected to be in the range of DKK 3,300-3,500 million (previously DKK 3,100-3,500 million)                                           </li> </ul> <p>All other expectations for the full-year performance are unchanged.</p> <p><a href="" class="more-drop" target="_blank">Full report available here.</a></p> Fri, 05 Aug 2016 09:35:00 Z <p><img alt="specially designed DSV truck" height="257" width="460" src=""></p> <h2>A great (media) event</h2> <p> 118 boats and 700 sailors from five nations participated in the regatta, including three vessels competing in a newly created cruising group. Around 10,000 spectators looked on and enjoyed various entertainments in the different regatta harbours. <br>  <br> The boats were all carrying GPS-tracking devices, making it possible to also follow the racing online. A total of three broadcasts were live-streamed with approximately 2,000 viewers per broadcast. Actually, the races and results were broadcast both live and online by the biggest Estonian media group and in different TV channels, including national TV.   </p> <h2> 5 harbours in 7 days</h2> <p>The 250 nautical mile sailing route consisted of six legs with stops in five harbours (Pärnu, Kihnu, Haapsalu, Kärdla and Kalev Yacht Club) – before reaching the goal in Tallinn on day seven.<br>  <br> On day 6, the fleet could enjoy the Tallinn Maritime Days programme and participate in the grand Sea Parade. The last races took place in Tallinn Bay: These were broadcast live online, and it was also possible to visit the racing area and/or watch the racing on-board a special spectators’ boat.  </p> <p><img style="width: 460px; height: 257px;" alt="specially designed DSV truck" src="">  </p> <h2>Making life easy</h2> <p> DSV participated as official logistics partner for the second year in a row – making life easier for the many sailors. In co-operation with Volvo Estonia, DSV fully equipped and specially designed a Moonsund Regatta truck and trailer and provided both driver and assistant</p> <p>Instead of carrying equipment by themselves or arranging for a personal support car, the participants could send their equipment (extra poles, sails, personal belongings etc.) with the DSV truck from harbour to harbour. Each equipment bag would be tagged with bow number and yacht name.<br>  <br> As you can imagine, the schedule was intense, requiring good planning and communication – not least when it came to logistics: The DSV truck had to arrive at the scheduled harbour stop before the first competitor. And some of the harbours were really difficult to get to. One example was Kihnu Island: With only one sea vessel connection, taking only one truck at a time, there was no room for error.<br>  <br> We’re happy to report that the DSV truck arrived right on time to every harbour. Throughout the regatta week, it carried more than 600 units of baggage, made more than 4,800 baggage movements and travelled 565 km by road and 60 km by water.<br>  <br> <a href="" class="more-drop" target="_blank">Read more about Moonsund regatta</a></p> <p><a href="" class="more-drop" target="_blank">Read more about DSV Estonia</a><br>  </p> Thu, 28 Jul 2016 10:16:29 Z <p><img alt="Scene from Flames of Paris production by Mikhailovsky Theatre" height="257" width="460" src=""></p> <p> Since sets and props are special (oversize/delicate/fragile) cargo, it is handled by the Projects department. In St. Petersburg, they have more than seven years of experience literally bringing Russian (and other national) theatre, events and exhibitions to a global audience.</p> <h2>Dedicated to theatre transport </h2> <p>It started in the late 1990s when the French transport company, <em>Dubois</em>, became the official transporter for <em>the Mariinsky Theatre</em>. To cut a long story short, Dubois became part of DSV with the ABX acquisition in 2008, and by then, the theatre transport team in St. Petersburg had developed a large customer base in Russia and the rest of the world providing transports for theatre festivals in Russia as well as worldwide theatre exhibitions and tours. </p> <p>Today, St. Petersburg has the only known dedicated theatre and events transport team within DSV.</p> <p><img width="460" height="257" alt="DSV warehouse employee surrounded by theatre characters - in monkey suits" src=""></p> <p style="margin: 0cm 0cm 10pt;"><span style="color: windowtext;"><em>DSV warehouse employee with characters from the <a href="" target="_blank">Forget me not<span> production by Philippe</span><span> Genty</span></a>. DSV Russia handled the transport for PG in connection with the Chekhov International Theatre Festival in 2015: France-Moscow-St. Petersburg-Pskov-Voronej-Ekaterinburg-France.</em></span></p> <h2>On time or no show</h2> <p>Customers include <em>the Mikhailovsky Theatre</em>, <em>the Alexandrinsky Theatre</em>, <em>the Vakhtangov Theatre</em>, <em>the Royal Shakespeare Theatre</em>, <em>La Comédie-Française</em>, <em>Piccolo Teatro di Milano</em> and others. All of them require their sets and props to be delivered 100% on time. Delays – even small ones – are unacceptable, because they could potentially lead to cancellation, which not only comes at great cost but also disappointment for the usually large ticketed audience.</p> <p><img width="460" height="257" style="width: 460px; height: 257px;" alt="DSV truck in downtown St. Petersburg outside Mikhailovsky Theatre " src=""></p> <p><em>DSV delivery</em><em> of theatrical props to regular customer Mikhailovsky Theatre in the St. Petersburg city centre.</em></p> <p>As a rule, projects transports are complicated and time consuming, involving months of preparation and a lot of paperwork to get it right, but when there is no margin for error, the pressure is really on. </p> <p>All theatre transports must be coordinated with and checked against all tour details, with the official authorities and theatre representatives; delivery routes are meticulously planned; and inventory lists must be checked and re-checked – if not, the production might be missing an important part or prop.  </p> <p>It goes without saying that there is a lot of trust involved; customer relationships are usually very close and loyal – as long as you can deliver the goods of course. Thankfully, and in large part due to experience, the St. Petersburg theatre and events team has been able to maintain customer relationships over time. </p> <p><img width="460" height="257" alt="DSV truck outside Zenit Stadium in St. Petersburg" src=""><br>  <br> <em>DSV delivering equipment at the St. Petersburg Zenit stadium for several football league and cup matches in 2015-2016.</em></p> <p><a href="/project-transport" class="more-drop" target="_blank">Read more about our Projects transports.</a></p> Tue, 19 Jul 2016 08:48:07 Z <iframe width="560" height="315" id="widget2" src="" frameborder="0"></iframe> <p><strong>Watch and learn about the building process of the DSV Venray 12,000 sqm logistics facility in the Netherlands</strong></p> <p>In 2015 alone, DSV has built around 200,000 square metres of warehouse, cross-docking and office space. One of the projects was in Venray, where our warehouse needed to be renovated and modernised extensively. </p> <h2>Building and leasing</h2> <p> Brian Winther Almind, Director Group Property, explains how we normally set up ownership of our sites:<br> <br> “We are an asset light company so we do not like to own our own property. What we often do is plan and oversee the building process and then sell the finished site to a company that leases it back to us. This means we can build exactly the sites we need while having almost no capital tied up in buildings.”</p> <p><a href="" class="more-drop" target="_blank">Learn more about DSV Property</a></p> Mon, 18 Jul 2016 07:36:27 Z <p>Over the past 40 years, DSV has grown to become one of the world’s top five freight forwarders – employing more than 40,000 people across six continents: It’s been 40 years of hard work and overall success, which is not least due to the many loyal and hardworking employees. </p> <p> One of them is Annette Hansen, Domestic Trucking, Denmark, who has been with DSV almost since the beginning. She joined DSV in January 1983 in <a href="" target="_blank">Skuldelev, Denmark</a>, the birthplace of DSV. In her time with DSV, she has experienced the transformation from a small, local “family business” to a global corporation:</p> <p> “I started in Skuldelev, in an extension to the garage next to Leif Tullberg’s [DSV’s first MD and original co-founder] private home. There were 11 of us in total – four freight forwarders, five in accounting plus Leif and his wife. Our lunch room was the size of a small children’s room… And we used to work around the clock to get the invoicing done.”</p> <h2>From domestic dirt to international groupage</h2> <p>Annette describes a very dynamic workplace, where the ever present Leif’s ideas came fast and furious and quickly materialized into new business areas and more employees – from transport of gravel and dirt, over building materials to groupage, tankers and heavy-lift transports. </p> <p> By the early 1980s, the company outgrew the extended garage, and the staff moved into a new “big” office built on the neighbouring lot. “Within two months or so, we were outgrowing that office space too,” Annette remembers. </p> <p> </p> <p><img style="width: 460px; height: 174px;" alt="The first new built DSV office in Skuldelev, Denmark" src=""><br>  <em>The new (and only) DSV office in Skuldelev circa 1984-85</em></p> <p>By the end of the 1980s, DSV added an international transport division to the existing domestic transport business through the very first acquisitions. Annette was moved to the new international <a href="" target="_blank">Oem office</a>, leaving the domestic business and her Skuldelev “family” behind. </p> <p>Over the years, depending on where her accounts were managed and the general business development of DSV, Annette moved to <a href="" target="_blank">the Rorup office</a>, back to the Oem office, to <a href="" target="_blank">the Broendby office</a> and then finally to <a href="" target="_blank">the new global headquarters in Hedehusene</a>: </p> <blockquote>There hasn’t been a dull moment, although I have to say that I sometimes miss the old days when we were less specialized and got involved in all aspects of the business. I really enjoyed talking to the truckers and the customers on the phone. You know, we used to call around to try and fill our trucks. There was no IT.</blockquote> <p><img style="width: 460px; height: 352px;" alt="The new built global DSV HQ" src=""> <em>The global DSV headquarters in Hedehusene (Greater Copenhagen) 2014-</em></p> <h2>The business model stuck</h2> <p> Interestingly, DSV came into existence because of a poorly handled business merger… In early June 1976, a number of independent trucking companies were left more or less unemployed following a business merger that favoured the subcontractors of the buying company. </p> <p>The deserted trucking companies, led by Henning Petersen, very quickly devised a plan to strike back, and by 13 June 1976, 9 independent trucking companies with Leif Tullberg as MD set up shop under the name DSV (De Sammensluttede Vognmænd af 13-7-1976 A/S [the united trucking companies]). </p> <p>It was Leif Tullberg, who had suffered bankruptcy with his own trucking business, who came up with the DSV business principles that still prevail in more or less the same form today:</p> <ul> <li>Owned by trucking companies (shareholders) </li> <li>No company-owned trucks (asset-light) </li> <li>Make the money before you spend it (cost focus)</li> </ul> <h2>No master plan</h2> <p>For many years, DSV operated solely based on these principles and did not have a grand strategy or master plan. However, in the years 1997-2000, when the first big acquisitions were made, the by now well-known DSV growth strategy started to emerge.</p> <p>Chairman of the Board Kurt Larsen, who joined DSV with the first acquisition spurts in 1989, explains that the story of DSV was by no means a result of a carefully devised long-term plan: </p> <p>“We never dreamed of how big DSV would eventually become. In fact, if we had thought too much about an end goal, we probably never would have dared to buy Samson and DFDS Dan Transport. I would say that we were conscious of some opportunities, which we were able to seize at the right time. It wasn’t until after the successful acquisition of Samson we realised that growth through acquisition should be an integral part of our strategy. Even then, the acquisition of DFDS [quadrupling the size of the company] was out of this world. And that really was the first glimpse of what DSV has become today”.   </p> <p><img width="460" height="268" style="width: 460px; height: 268px;" alt="Illustration of DSV history through acquisitions" src=""> <em>A history of growth from 1976-2016</em></p> <h2>Celebrating a diversity of companies and cultures </h2> <p>Many of the companies that are now part of DSV date back even further than 40 years – Samson Transport was founded in 1934, whereas DFDS Dan Transport and Frans Maas have roots as far back as 1866 and 1890, respectively. ABX Logistics takes the prize dating as far back as 1816 via the acquisition of Saima Avandero. And UTi Worldwide, last but not least, dates back to 1926.</p> <p>Most of the employees from these companies are still part of the DSV story and journey, and they have added significantly to the development of DSV’s business over the years. DSV is a melting pot – the best of many worlds – and so today’s anniversary is also a celebration of a diversity of companies and cultures now united in operation under the DSV name. </p> <h3>Happy 40th birthday DSV</h3> <p> </p> <p><a href="/About-DSV/history" class="more-drop">Read more about DSV</a></p> Wed, 13 Jul 2016 10:34:00 Z <p><img alt="Sigal Mannheim Katzowich DSV Israel" height="257" width="460" src=""></p> <p>When Sigal Mannheim-Katzowich assumed her duties as Managing Director of UTi Israel 18 months ago, the business had been efficiently streamlined by the <br> previous manager, but was still not making a profit. Today, it is no longer enough to nurture the good customers: new ones need to be brought in every day.</p> <p>This is not the first time that Sigal is leading efforts to reverse a trend for the better. This was also true of her previous managerial position, for Swissport Israel at Israel’s Ben-Gurion International Airport, where she turned a loss-giving business into a business with sizeable earnings in just two years.</p> <p>And there is not one specific thing or special methodology she uses. Although she admits being fond of leading turnarounds ("you feel proud to be able to show that you have accomplished something big"), she does not regard turning a business upside down and doing everything differently than previously as an end in itself. But it turns out that this is exactly what the two companies she has most recently managed actually needed. The most recent is, of course, UTi Israel, which employs 790 people at eight different locations: 440 in the Air & Sea organisation (including a handful in road transport), and the rest (350) in Solutions.</p> <p><em>"When I arrived, the UTi structure was good and the employees were skilled and professional, but there was a general lack of ambition and direction," </em>she says, explaining that it is a matter of changing the corporate culture – and making the sales team hungrier. At UTi, they were more like farmers than hunters, according to Sigal.</p> <h2>Made them hungry again</h2> <p><em>"The biggest change took place in sales and marketing," </em>she says. <em>"Previously, sales reps were mostly interested in holding onto existing customers and cultivating these relations, to ensure that they didn’t leave the business. Today, these sales reps are hungry again because they have to add new customers every day, customers who are not familiar with UTi. There is a big market out there. This is how sales reps have to earn their money and I tell them to leave the day-to-day operations to me,"</em> Sigal says. She has invested in intensifying the focus on customer service so operational staff provide the best service possible and thus in practice serve as farmers who get customers to stay and increase their involvement in the business. And then there are the ten key account managers who also serve as farmers for the biggest global customers while at the same time growing medium-sized customers into some of the biggest. </p> <h2>Customs brokerage</h2> <p>UTi is relatively new to Israel. The company came here in 2007 through the respective acquisitions of Transcal and Newlog (built on 12 different and smaller companies). The primary source of income was customs brokerage, as the companies had a licence to serve as the auxiliary arm of the authorities in conjunction with customs brokerage of incoming goods, vehicles, etc. Up until 2011 – when Sigal’s predecessor laid the groundwork for the present corporate structure – the managers from the two bought-up companies were still running the business – i.e. business as usual. Today, customs brokerage continues to be an important source of income for the company (roughly 30% of turnover), but whereas previously it was the entire business, today it serves more as bait to lure customers into the Air & Sea organisation:</p> <p><em>"We have informed our customers that if they want to use us as their customs broker, then we must also be their freight forwarder,” </em>Sigal says, adding: <em>“We want to give our customers this full service, because freight forwarding is where the money is."</em></p> <h2>Increased the rates</h2> <p>Whereas customs brokerage was previously a profitable business in itself, with fees typically amounting to 2% of the goods’ value, today it is a field with tough competition and significantly lower commissions. None the less, Sigal has succeeded in raising customs brokerage rates at the same time, and the vast majority of customers have had to accept them.</p> <p><em>"A Toyota can’t be compared to a Mercedes. Therefore, we have trained our employees to believe that our customs brokerage service is a Mercedes. We create added value because we save lots of money for the customer," </em>she says, explaining how efficient customs brokerage can release the goods much faster than otherwise. Adding that customers do not risk having to pay taxes on products that are tax-free solely because the company’s "classifiers" are the cleverest in the market. The department has a total of 160 employees, 8 of whom are formal agents licensed to handle brokerage for the state (in fact, having just one designated person in the company would have been enough, but seeing that it is a Mercedes...).</p> <p><em>"We invest heavily in staff training, which helped us to become Israel’s biggest – and best – customs brokers," </em>explains Haim Shimoni, Director Customs Brokerage.</p> <h2>Cutting to the bone</h2> <p>Most of Sigal’s initiatives involve increasing the profit on each consignment. But concurrent with this, she has launched a huge effort to cut costs and ensure that money is not spent needlessly.</p> <p><em>"We have been in touch with all our suppliers to make sure that we pay the lowest prices possible for everything from fuel to telephony, computers, rent, etc.," </em>she says, illustrating the story with an example: When the landlord of the present headquarters in Lod, roughly 15 km from Tel Aviv, did not want to lower the rent, Sigal set out to find alternative premises. She succeeded in finding a similar and less costly location in an attractive neighbourhood, and, with signed contract in hand, she went back to the landlord who now agreed to cut 25% off the rent. And, as this rent was then lower than the new premises, the headquarters are still located in Lod...</p> <p><em>"You can’t get ahead of the game by being nice and friendly to everyone. You have to earn money, otherwise you will never survive in this environment," </em>she says, disclosing a small trade secret: she shares this success with the employees.</p> <p><em>"Employees are pleased to be able to see that things work and that the company earns money. Everyone wants to feel involved and that they are part of something bigger. Therefore, I show off the good results, such as that we increased our profits by 65% in just one year. Some managers prefer to grumble and complain, but no one wants to be part of a company that is in trouble," </em>says Sigal.  She also places great emphasis on cooperation:</p> <p><em>"We facilitate teamwork training to all. Our progress is based on cooperation between the executive team, the six directors and all managers and employees in the company," </em>she says.</p> <h2>Pleased to becoming DSV</h2> <p>Sigal has looked forward to joining DSV and becoming part of a bigger network, with better buying power and a strong road network in Europe. And she is proud of last month's visit by Carsten Trolle, CEO, DSV Air & Sea, and Giuseppe Rossini,  Regional Director Italy and MENA (DSV Israel will operate under Air & Sea):</p> <p><em>"This shows that we are an important part of the network," </em>she says, emphasising that Israel is a highly developed, democratic and business-oriented country which could be the gateway to the Middle East.</p> <p><em>"I have noted the intentions aired so far: that we will be given the freedom to run the business going forward at the same time that DSV is a financially sound owner who will be open to further investment and development. I’m looking forward to it," </em>she says.</p> <p><a href="" class="more-drop">Read more about DSV in Israel</a></p> <p> </p> Mon, 11 Jul 2016 09:01:52 Z <p><img alt="IFTEX 2016 red rose" height="257" width="460" src=""></p> <p>Kenya is the world's fifth largest exporter of cut flowers (2015) and grows almost 4 in 10 of the cut roses sold in Europe.</p> <p><em>"The largest African flower show IFTEX is a great opportunity for us to meet with existing and potential customers and provides a perfect platform to market our transport services ranging from perishables to general cargo,"</em> says  Gerrishom Obayo, General Manager (Airfreight), DSV Kenya.</p> <p>The DSV Fresh team was present together with our general cargo colleagues from DSV Nairobi and the event provided many opportunities for in depth discussions with customers.</p> <p>IFTEX in Kenya is among the greatest shows in the flower industry and this year's event also marked Kenya Flower Council's (KFC) 20 year anniversary.</p> <h2>IFTEX 2016 at a glance</h2> <ul> <li>10,000 m2 exhibition space</li> <li>206 exhibitors</li> <li>More than 3,500 visitors</li> <li>Visitors from more than 50 countries</li> </ul> <p>In 2015 Kenya's flower export amounted to 122,800 tonnes of flowers with a total value of USD 635m which is up 6% from the previous year. </p> <p><a href="" class="more-drop">Read more about DSV Fresh</a>  </p> Tue, 05 Jul 2016 09:13:22 Z <p><img alt="CCO René Falch Olesen" height="257" width="460" src=""></p> <p><em>One is strong in the excellent operation of streamlined processes to match <br> customer needs. The other in listening to customers and creating unique solutions. “The potential is enormous,” according to the engine room. And proof of concept has already been established.</em></p> <h2><em>Learn from one another</em></h2> <p><em>If you draw a triangle and write “Operational Excellence” at the top, “Customer Centricity” in the left corner and “Product Leadership” in the right, then DSV is closer to “Operational Excellence” than the other fields: Customer needs are matched to already existing services. This keeps the price down and you deliver what you promise. </em></p> <p><em>UTi is closer to “Customer Centricity”. The solutions are usually customer-specific: customised set-ups where top priority is given to quality. By contrast, the unique solution is often more expensive to deliver.</em></p> <p><em>"UTi’s approach is different from DSV’s. You have to accept this and learn from it, otherwise you will miss an opportunity. We need to find the balance between our two organisations, but when we do, it will greatly benefit our customers," says René Falch Olesen, CCO (Chief Commercial Officer) with executive responsibility for Global Accounts, Global Marketing, CRM (Customer Relationship Management) and deeply involved in various support functions for the sales organisation, which today has 2,300 full-time employees.</em></p> <h2><em>Complement one another</em></h2> <p><em>René does not consider UTi a ‘synergy case’, but, as a complementary business, ‘the power of two’. And the potential is enormous, because the two companies supplement one another in a wide range of areas, which can be directly converted into benefits for customers:</em></p> <p><em>UTi’s European and overseas customers gain access to DSV’s European road network, DSV gains access to UTi’s expertise in South Africa and to extensive trucking and warehousing in the US, and DSV’s presence will be greatly boosted in Asia, for the benefit of the more than 450,000 customers in the merged company.<br>  <br> "There is no doubt about the potential. All regions are tremendously strengthened compared to previously. There will be minimal overlapping among customers. Many of the previous UTi customers originate from the US, whereas many of our customers come from Europe, which is very positive," René Falch Olsen says. He is in the process of putting together the teams which from now on will manage customers who previously did business with both DSV and UTi.  </em></p> <h2><em>The pain needs to subside</em></h2> <p><em>This is far from the first time that DSV must transform two businesses into one. The trick is to prevent customers from being negatively impacted by the merging of two systems. Experience shows that the process must be quickly brought to an end. This will shorten the pain and minimise the impact on customers. René is optimistic, and the transaction figures show that it is possible to maintain and improve quality at that – even during changeable times. Since announcing the acquisition of UTi, customer loyalty (net promoter score) has steadily risen, and the percentage of dissatisfied customers has declined by 25%.<br>  <br> "During this same period, our turnover has increased and our churn rate has fallen (customers remain with DSV for longer periods of time) has fallen, proving that it is possible to integrate the systems without negative consequences," René assures, and encourages everyone to focus on the most important factor:</em></p> <p><em>"Keeping your customers and making sure they are pleased and satisfied. We have to make sure that everyone receives the product as promised and expected."</em></p> <h2><em>Cross selling</em></h2> <p><em>The integration of DSV and UTi will also create new opportunities for selling across the organisation: The combined company will be able to provide more services to customers than they were capable of individually. But it is still too early to launch major, targeted initiatives. </em></p> <h2><em>First things first</em></h2> <p><em>"Both companies’ customers will gain access to new markets, products and services that did not exist previously, and some customers will be quick to seize the opportunities and request additional services. Needless to say we must exploit these gains. We just have to make sure that we deliver exactly what the customer has requested before we try to jam new things down their throats. We do not want to be put in a situation where the customer rightfully asks why he would be interested in additional business, when we cannot even deliver what we have promised," he says, adding that the first thing to do is "get to know ourselves and one another to reinforce our foundation."</em></p> <h2><em>Interacting skill-sets</em></h2> <p><em>"The pitfall is if we do not find the area where operational excellence and customer centricity converge, i.e. if we go in and tell the customers that they should merely see us as they always have. Our two companies take different approaches to things, and both of us need to learn from this and accept it, otherwise we will miss out on an opportunity. To put it bluntly, our organisation is a little simpler, whereas UTi is more sophisticated. We have to find the middle ground where both companies’ areas of expertise are best utilised," he says.</em></p> <p><em>In fact, there is a recent example that this is actually possible. Just before the acquisition, UTi was in the final round of a large global call for tenders involving a sweeping transformation of a customer’s logistics. After the UTi acquisition was announced, the customer expressed concern about whether UTi would still be able to carry out the task as described.</em></p> <p><em>"We held a meeting – involving DSV, UTI and the customer – and the result was clear: We were not moved further back in the ranking. The customer had absolutely no concerns afterwards. It was proof of our concept," </em>René says, frankly admitting that UTi initially took an entirely different approach to the customer’s needs from DSV, which never made it to the final round. It was not until after acquiring UTi that DSV entered into dialogue with the customer, which has yet to make its final decision.</p> <p><em>"It proves that we can achieve something together that was not possible previously. UTi’s approach and our performance...mixing these two elements boosts us into a different league,"</em> he says.</p> Thu, 23 Jun 2016 13:58:15 Z <p>The CFO rating from Økonomisk Ugebrev (Economic Weekly) shows two CFO’s distancing all the others; Jesper Brandgaard from Novo Nordisk and Jens H. Lund from DSV.</p> <p>On a scale of 0-5, they rate 4.4 and 4.2 respectively. The third placed CFO from Simcorp scores 3.7.</p> <p>Analysts and portfolio managers have been asked to rate the CFO’s of the top listed companies in Denmark like they did in the CEO rating we wrote about a few weeks ago. They have placed high value on open and honest communication as well at the increase in share value during the past year.</p> <p>Jens H. Lund comments: <em>"As I have often said, our transparent financial systems in DSV make it easy to communicate with the market about our numbers. And of course it helps that we use a clear and simple business model without a lot of unnecessary legal constructions and that we know how to make money. That said, I would like to thank all the people working to provide the results from around the world and the Investor Relations team for spreading the message."</em></p> <p><em><br> <a href="" class="more-drop" target="_blank">Link to the Økonomisk Ugebrev newsflow (Danish)</a></em></p> Wed, 22 Jun 2016 11:23:32 Z <p><img alt="DSV and Arla Hamburg Germany" height="257" width="460" src=""></p> <p>Picture (from left to right): Bart Peeters, DSV - Reinhard Riepshoff, Mayor in Heidenau - Michiel de Jonge, Arla Foods</p> <p>Built in a record fast time of just six months and with an option to extend, the terminal will be the hub for 30 Arla dairy production locations as it moves up to full working capacity by October 2016. It will be the company’s most important distribution centre, serving the northern and eastern regions of Germany.</p> <h2>Taking logistics for Arla to the next level </h2> <p>DSV built and runs the complex on behalf of Arla. The building has three different temperature zones and can accommodate very high throughput volumes at peak times. There are 7,500 square metres of refrigerated warehouse space kept between 2 and 6 degrees Celsius and 2,500 square metres at ambient temperature (up to 25 degrees Celsius). There is even space for post-ripening of cheese.</p> <p>DSV’s 20 staff currently handles 400 pallets a day and once the facility is fully operational there will be 40 people handling an expected 1200 pallets– equivalent to 1.5 million items entering and exiting every day.</p> <p>Each of the 20 truck docks as well as 20 other parking spaces on the site is equipped with electrical power. This reduces CO2 emissions and removes the need for trucks to keep their engines running when parked in order to maintain correct temperatures.</p> <h2>About Arla Foods</h2> <p>Arla Foods is a dairy cooperative where 90% of the milk comes from the 12,700 farmers who own shares. It is the world’s largest manufacturer of organic dairy products.</p> <p><a href="/logistics-solutions" class="more-drop">Read more about our logistics solutions</a></p> Sun, 19 Jun 2016 22:00:00 Z <p><img alt="DSV warehouse packing consumer goods" height="257" width="460" src=""></p> <p>The new location will facilitate the expansion of current contracts, mainly active in Consumer Goods Omni-channel logistics. "The ‘s Heerenberg location has proven to be strategic for many of our customers that are active in e-Commerce and who require the latest possible cut-off times" says Peter van der Maas, Managing Director for DSV Solutions in The Netherlands. </p> <p>The warehouse is planned to be operational in December 2016 and could potentially add 100 jobs. Currently, DSV employs around 200 staff members in ‘s-Heerenberg.</p> <p><a href="/logistics-solutions" class="more-drop">Read more about our logistics solutions</a></p> <p> </p> <p> </p> Tue, 14 Jun 2016 13:14:35 Z <p><img alt="Jan M. Jensen and Helle Bach at the DSV HQ" height="257" width="460" src=""></p> <p>Do you recognise the situation where you are sitting around the dinner table and the subject of work comes up? It can be difficult to explain why transport and logistics is the most interesting sector in the world when half the guests don’t even recognise the name of your company – and don’t quite understand what your work actually entails. </p> <p>We need to change this. DSV needs to be even more proactive in its endeavours to brand the company, and the arena for doing this will primarily be familiar social media such as LinkedIn, Facebook, and Twitter, as well as Asian social media and the upcoming job portal at Together these must illustrate who DSV is and the type of people DSV wishes to attract. </p> <blockquote>The purpose is to boost our recruitment and retention efforts, and this starts with us telling who we are,</blockquote> <p> says Helle Bach, Group HR Director, who, along with Jan M. Jensen, Head of Global Training & Education, has just presented a three-year plan for DSV’s human resources.</p> <p>"It will be more evolutionary than revolutionary, because it is healthy for us to be capable of keeping up with and seizing on the changes” Helle Bach says, pointing out that DSV is also in the midst of an enormous integration process involving many staff-related changes all over the world. </p> <h2>DSV Academy: training for everyone</h2> <p> Recruiting staff is one thing but retaining them is an entirely different achievement that cannot be accomplished through good branding on various platforms. Accordingly, the importance of training and development is at least equal to the keener focus on recruitment in the new HR plan. </p> <blockquote>DSV is a people-centric business. Every year we spend DKK 7.5 billion on wages, which requires us to maximise our investment and ensure that everyone is performing at their best to benefit both the business and the staff,</blockquote> <p> says Jan M. Jensen, who is currently gathering DSV’s global training initiatives under one hat: DSV Academy. The academy will offer sales training, customer service training, leadership training and – the latest addition – Young DSV, which could eventually develop into DSV’s global freight-forwarder training programme.</p> <h2>Customers want “One DSV”</h2> <p> Many of the training programmes will be mandatory whereas it will be possible to select other programmes on an individual basis. This will depend on the situation in the individual country and the current level of training there. The idea is to obtain a high level of training in all regions so that, insofar as possible, customers experience the same good service no matter where their point of access to DSV originates. </p> <p><iframe width="560" height="315" src="" frameborder="0"></iframe> </p> <p>“Today, DSV has more large multinational customers than previously and more customers who impose stringent requirements on us through the higher degree of complexity in their supply chain. Obviously these customers expect us to be able to work effortlessly across divisions and national borders and that our services and solutions embody the same high standard throughout the supply chain, from one end of the world to the other,” Jan M. Jensen says, emphasising the direction of the company’s development: One DSV, one cohesive organisation which, despite different conditions, is capable of giving customers the experience of dealing with just one company. </p> <p>“Dealing with global customers is an enormous responsibility and a shared global task which requires us to be good at collaborating and sharing our knowledge and resources throughout the organisation. Our job in Group HR is to work through local HR units to ensure that we have the skill-sets and level of management at global level to be able to ‘deliver the goods’ to all our customers,” Helle Bach explains.</p> <h2>Global struggle for talented employees</h2> <p> And we will further intensify our focus on recruitment. Everyone wants the best employees, particularly in IT, and to attract talented individuals, DSV has to heighten the profile of DSV’s values and send crystal-clear signals about issues such as educational and career opportunities, framework conditions and the individual’s contribution to the whole. “DSV is not starting from scratch,” Helle Bach points out, adding that the company itself is a good selling point: </p> <p>“People want to be part of a successful business but we can be better at spreading the good stories. This is where social media will be used as an expedient tool for branding us as an employer by providing strategic information to the target group in terms of recruiting and retaining skilled, talented employees,” she says, explaining:</p> <blockquote>Prospective employees want to know what kind of company they will be working for and existing employees want to be reaffirmed and take pride in having made the right choice. This is why it is crucial to spread the good stories about identity, culture and behaviour.</blockquote> <h2>General idea of career paths and options</h2> <p> In relation to the individual employee, this obviously involves being satisfied with one’s job on a daily basis. DSV has traditionally practised retention by promoting its skilled and loyal employees to management positions but without having thoroughly prepared them for the new position in every instance.</p> <p><img style="width: 460px; height: 257px;" alt="Helle Bach at the DSV HQ" src=""><strong><em>According to Helle Bach, a good HR strategy is based on the corporate strategy and adapted to the corporate culture. </em></strong></p> <p>Helle Bach: “Being a skilled freight-forwarder requires one set of skills but it takes something more to be an adept manager, and we need to focus on this at global level. Perhaps the best solution for both the company and the employee is not a managerial career, but specialising.”  </p> <p>Therefore, Group HR will also heighten an awareness of the many other career options and build up a system for applying for jobs internationally so that being appointed manager is not the only personal development option within DSV. It must be easier to apply for jobs across country organisations and it must be easier for DSV to find qualified candidates who must eventually pass the same tests and complete the same interviews before being hired. </p> <p> “Our in-house recruitment tradition gives us great strength, and we all benefit from it, but it needs to be further systematised, especially now where we suddenly need to consider the needs of 40,000 employees. Through in-house recruitment, we export DSV's DNA and knowledge, which is brilliant, but also challenging,” Helle says, emphasising how the Road division is typically the main supplier of the Air & Sea divisions, whereas DSV Denmark is the primary supplier of the rest of the world. </p> <p>“Sending the office's best man to the US might create turbulence if we’re not seeing a comparable food chain flowing back in the other direction,” she emphasises. </p> <h2>The company attracts, managers retain</h2> <p> This prompts the question: how will employees experience the fact that DSV’s operations are now based on a global HR plan? Jan and Helle reply that it will mostly be as training: partly by having one’s own skill-sets upgraded and partly through having more qualified managers.</p> <p>“Each manager’s characteristics are crucial for their employees’ enthusiasm and desire to go to work. This makes it tremendously important for us to continue developing the skill-sets of our managerial staff because employees need job satisfaction, challenges and personal development, both in their day-to-day work and in relation to their immediate supervisor. It is pointless to be able to attract employees if we are incapable of retaining them and maximising their potential,” Helle says. </p> <p><a href="" class="more-drop" target="_blank">Learn more about a career in DSV</a></p> Mon, 13 Jun 2016 07:41:00 Z <p><img alt="DSV Jens Bjoern Andersen 2015" height="257" width="460" src=""></p> <p>The weekly business magazine Økonomisk Ugebrev gave him the top rating this week, above the CEOs of famous companies such as Novo Nordisk and Vestas.</p> <p>“He masters just about every discipline a CEO needs”, said Michael Friis Jørgensen, analyst at Alm. Brand Markets. </p> <p>“I like the way he communicates clearly. Analysts get answers and are taken seriously”, added Frans Høyer of Jyske Bank.</p> <p>He also praised Jens Bjørn’s communication surrounding the recent acquisition of UTi Worldwide, saying that in most cases integrating a large acquisition makes the market more cautious until results are documented. “But investors have great faith in Jens Bjørn.”</p> <p>The league table of CEOs was based on anonymous input from 26 analysts and portfolio managers.</p> <a href="" class="more-drop">See the original Danish article (payment site)</a> Tue, 07 Jun 2016 11:13:59 Z <p><img alt="ZA PTT area" height="257" width="460" src=""></p> <p>DSV Healthcare also delivers 350,000 patient-ready packs every month to chronic patients, which makes DSV the country’s second-largest pharmacy. And the business case can be exported.</p> <p>In South Africa, DSV has developed its reputation around its quality service, a highly successful private - public health project in the Western Cape, its cold chain expertise and its technologically sophisticated distribution facility in Meadowview, Johannesburg. These characteristics underpin the 227 dedicated vehicles that every day provide the country’s hospitals, clinics, medical centres, pharmacies and wholesalers with more than 52% of the pharmaceutical products delivered in South Africa every year.</p> <blockquote>To put it simply, we’re the country’s leading distributor of pharmaceutical and healthcare products. We offer the healthcare industry a complete logistics outsourcing solution to allow them to focus on their core competences,</blockquote> <p> says Anthony Diack, Managing Director, DSV Healthcare. </p> <h2>Two-stage rocket</h2> <p>DSV's healthcare success story in South Africa was launched in 2004 when UTi purchased International Healthcare Distributers Limited (IHD). At that time IHD were owned by 11 major pharmaceutical multinationals. Then, as now, IHD was a logistics operator offering warehousing and distribution of pharmaceutical products to end-users in South Africa. The offering incorporates a full order to cash solution, which includes product storage and distribution and order and cash management.</p> <p>Today DSV Healthcare represents over 40 individual pharmaceutical and healthcare organisations and delivers their products to slightly more than 4,500 customers. Of these 40 organisations, 14 are listed in the top 20 pharmaceutical companies represented in South Africa (as listed by IMS).</p> <p>“Our client base covers the top players in the industry, which is something we are incredibly proud of”, says Anthony Diack. In order to deliver for our clients, we have five Healthcare grade warehouses and 13 Cross Dock facilities. Our flagship facility is the operation we have in Meadowview, Johannesburg. This is a fully automated warehouse which opened in October 2012, and which resulted from the consolidation of ten individual warehouses in the Johannesburg region.</p> <p><img style="width: 460px; height: 257px;" alt="DSV Healthcare truck at warehouse facility in South Africa" src=""> </p> <h2>Triple capacity</h2> <p>Jens Bjorn Andersen, CEO, has had an opportunity to visit Meadowview and get an understanding of the technology behind the processes.</p> <blockquote>Meadowview is one of the most sophisticated logistics operations I have ever seen. UTi obviously has pharmaceutical logistics expertise that we can benefit from in DSV,</blockquote> <p> he says.</p> <p>He was impressed by the size (the ceiling height gets to 32 metres) and not least the client portfolio that includes the world’s largest multinational pharmaceutical companies. The construction of the fully automated Meadowview distribution centre tripled the capacity and halved the manual processes. All storage picking and packing is handled by robotic systems that navigate the 26,000 m2 warehouse to pick and pack more than 15,000 individual parcels for end users every day. </p> <p>An exception is ‘addictive and controlled medicines’ that are picked and packed by trained pharmacists (and kept in designated, secure areas). Some 500 cameras monitor the entire operation and are supervised from the centralised control room, which is staffed 24/7. This is also where the staff ensures that the temperatures in the various facilities and fridges never exceeds the stated limit.</p> <p>“We integrate safety considerations into every aspect of our business,” says Anthony Diack. Among other measures, he has furnished all 227 vehicles, large and small, with live satellite tracking – and more than one system to safeguard against hijacking. “It is an expensive solution, but these are the conditions we operate under in South Africa, and our clients expect us to protect their products completely” he says. </p> <p>Apart from the remotest parts of the country, all consignments (98%) are delivered by UTi’s own vehicles.</p> <h2>Medicine for chronically ill patients</h2> <p>The second stage of the rocket – which helped catapult DSV Healthcare to the Champions League – was in April 2012 when the company took over the distribution of medicine for chronically ill patients in the public healthcare system in the Western Cape.</p> <p>Initially, it involved 145,000 scripts being delivered. Today, DSV packs and delivers an average of 350,000 patient-ready packs to the Cape Winelands, West Coast, Overberg and Eden districts every month. This makes DSV the second biggest dispensing pharmacy in the country. Deliveries have grown from 250 points to over 1,000 sites within the various districts.</p> <p>“We work intensely and closely with health authorities, who have appointed their own full-time on-site project manager,” Anthony Diack explains. He also emphasises the well-defined procedures for training new employees and the provision of ongoing training and education of employees in the individual facilities, doctors, clinical staff and other support functions.</p> <p>“There’s no room for surprises when providing vital medicine to 350,000 people each month. We have agreed all necessary procedures in close interaction with the authorities,” he says, mentioning measures for handling prescription errors and the collection of non-claimed medicine. Every day, UTi brings back some 700 – 800 medicine packages that have not been claimed for one reason or another.</p> <p><img alt="" width="460" height="257" src=""></p> <h2>Close relations with clients</h2> <p>Jens Bjørn Andersen has been impressed with the close relations that DSV South Africa has with its key clients. Anthony Diack agrees this has always been a priority. “The business is built around our clients’ needs. The technology, the set up and the systems and processes are based on our clients’ requirements and expectations, so yes, we’re closely linked to our clients. We have a powerful client base and our ability to retain clients and bring in new business indicates we are moving in the right direction.</p> <p>Healthcare logistics is perhaps one of the most complex forms of 3PL, in part due to aspects of legislation, expiry management, safety and correct storage (many products have a short shelf life and require a specific temperature and humidity). “Processes and protocols are very advanced, and we must safeguard ourselves and our clients towards grey market products. We must never forget that we ultimately serve people who depend on us being thorough. There’s simply no room for error,” says Anthony Diack.</p> <p>While DSV Healthcare initially only provided a distribution solution to the pharmaceutical industry, this has grown to include capabilities in the Consumer, Devices and Diagnostics and Animal Health industries, and of course there is the dispensing unit in the Western Cape spoken about earlier. </p> <p>”We have become a broad based logistics solutions provider in the healthcare sector, with expertise to service each segment of the sector”, says Anthony Diack. And he adds, that the pharmacy solution in SA is a business model that can be exported:</p> <p>”The storage and delivery of medicine is a specialised service calling for a dedicated effort – and significant investments. By pooling customers in the same logistic set up we ensure that we deliver the most competitive solutions for everybody involved. We now have the knowledge and experience to actually export this business case to other countries in the network – and we are certainly wanting to do so”.</p> <p><a href="" class="more-drop" target="_blank">Read more about our logistics solutions</a></p> Mon, 06 Jun 2016 06:26:00 Z <p><img alt="Carrier of the Year" height="257" width="460" src=""></p> <p>UTi Transport’s introduction to Newell Brands began in January 2015 when UTi was chosen as a <em>Preferred Logistics Provider</em> through a Global Air Freight RFP process late in 2014. </p> <p>UTi and Newell Brands had not worked together before, so it was a pleasant surprise when UTi was awarded business as one of Newell’s top two providers. </p> <p>Just fifteen months later, UTi received an invitation from Newell Brand’s to attend their awards dinner where UTi Transport was chosen to receive one of the “2015 Carrier of the Year” awards.  Zane Douglas with Newell Brands wrote,  </p> <blockquote>UTi, because of your hard work, dedication to our account and our company’s strong partnership over the past year, UTi has been selected as one of Newell Brands 2015 Carrier of the Year.</blockquote> <p><img style="width: 460px; height: 257px;" alt="Left to right: Shrica Reed, Leader, Corporate Transportation - Newell Brands; Nanette Harris, Director, Client Solutions – Uti Transport; Jan Rene Knudsen, Regional Manager DSV Atlanta" src=""> <em><strong>Left to right: Shrica Reed, Leader, Corporate Transportation - Newell Brands; Nanette Harris, Director, Client Solutions – Uti Transport; Jan Rene Knudsen, Regional Manager Atlanta - DSV</strong></em></p> <p>This award was earned as a result of superior customer service, communication and visibility; cost efficiencies; and a true teamwork-approach by all the UTI global offices engaged in this business. </p> <p>UTi took a centralized approach with the Newell Brands business by establishing an account with the Client Services Center (SCS) in Atlanta GA, providing Newell Brands with a one stop shop for their airfreight services, generating additional business growth.  </p> <p><a href="" class="more-drop" target="_blank">Read more about our business in the USA</a></p> <p> </p> <p> </p> Tue, 31 May 2016 11:47:14 Z <p><img alt="MD Peter Fog receives German electro-mobility award" height="257" width="460" src=""></p> <p>In August 2016, the test run of an e-truck will start deliveries to major drugstore chain dm-drogerie markt.</p> <p>dm-drogerie markt is a long-time customer and DSV Road’s largest customer worldwide. The work to improve sustainability is a joint effort. The test truck will be converted to battery power in the Netherlands and will be able to cover 200km on a single charge. </p> <p>It is emission-free, quiet and perfectly suited for last mile delivery in a dense city environment.</p> <h2>Funding for electro-mobility</h2> <p>The German Federal Ministry of Transport and Digital Infrastructure grants financial assistance for infrastructure such as charging stations totaling EUR 7.1 million. With co-funding, the total investment in electro-mobility could reach EUR 17 million.  </p> <p>DSV Road in Germany is very pleased to receive a grant, and Managing Director for DSV Road Germany, Peter Fog-Petersen (right), received the award personally from the minister, Alexander Dobrindt.</p> <p><img alt="" width="460" height="257" style="width: 460px; height: 257px;" src=""> </p> <p><a href="" class="more-drop" target="_blank">Want to learn more about environment and climate policies in DSV?</a></p> Fri, 20 May 2016 12:51:00 Z <p><img alt="Automotive" height="200" width="460" src=""></p> <p>Saving costs on inbound logistics is not just a question of negotiation. By redesigning and optimising your inbound supply chain you can make permanent savings and mitigate costs you have little or no control over such as fuel and labour costs. </p> <p>Our industry experts have put together explanations of key methods of supply chain optimisation tailored to the automotive industry. </p> <p><a href="/downloads-and-services/white-papers/automotive-supply-chain-optimisation" target="_self" class="more-drop">Download the free white paper</a></p> Wed, 18 May 2016 22:00:00 Z <p><img alt="DSV office building facade in Indianapolis" height="257" width="460" src=""></p> <blockquote>We have wanted to open an office in Indianapolis for a long time, and actually, opening it now has proven very helpful, as we have been able to assist other DSV and UTi offices with shipments during the merger,</blockquote> <p> Branch Manager Jamin Naziri says.  </p> <h2>Room for expansion</h2> <p>The Indianapolis office has already taken over 400 shipments from the Chicago office while Chicago continues to handle some major customers for the time being. </p> <p>Six employees, including a couple from UTi, opened for business on 4 April and are busy meeting with new customers in Indiana. The expectation is that business will quickly grow, especially within the segments energy, agriculture, engineering and industrial machineries. </p> <h2>Contact details for Indianapolis</h2> <p>DSV Air & Sea Indianapolis<br> 5420 West Southern Avenue<br> Suite 106<br> Indianapolis, IN 46241<br> Telephone: +1 317 744 2027<br> Fax +1 317 744 2028<br>  </p> <p><a href="mailto:?subject=Indianapolis%20office" class="more-drop">Get in touch with the branch manager</a></p> Wed, 18 May 2016 22:00:00 Z <p>Following the acquisition of UTi Worldwide Inc. we are in the midst of an enormous forward-moving integration process.  </p> <p>Read about our progress with both integration and business in our current issue of Moves:</p> <ul> <li><strong>Developing staff develops the business (p. 4-6)</strong><br> How HR is giving DSV a head start in the struggle for the best minds</li> <li><strong>15,000 parcels and 17,500 prescriptions - every day (p. 7-10)</strong><br> We are South Africa's leading distributor of pharmaceutical and healthcare products</li> <li><strong>Ocean charter for the biggest jobs (p. 21)</strong><br> One million cubic metres of cargo is transported by special Ocean charter every year</li> <li><strong>Informed decisions start with the numbers (p. 24)</strong><br> How transparent financial systems enable DSV to thrive in a competitive market</li> </ul> <p><a href="" class="more-drop" target="_blank">READ OUR CORPORATE MAGAZINE</a></p> Thu, 12 May 2016 13:28:13 Z <p><img alt="Man inside cargo airplane" height="257" width="460" src=""></p> <p>"The acquisition of UTi has been a major theme in the first quarter of 2016. We took over the company at the end of January, and the integration process is ongoing. We have had a good start and the process is proceeding according to plan. It is of the utmost importance that we take good care of our customers during this phase— so far we have been successful doing that and it is something that we monitor closely. As anticipated, UTi contributed a loss in the first months of the year, but the existing DSV operations continued the positive development of 2015." </p> <blockquote>All in all, we are very pleased to report a Q1 operating profit in line with last year.</blockquote> <p>Jens Bjørn Andersen, CEO</p> <p>(DKKm) Q1 2016: </p> <ul> <li> Net revenue 15,319            </li> <li>Gross profit 3,607              </li> <li>Operating profit before special items 643                 </li> <li>Operating margin 4.2%  </li> <li>Conversion ratio 17.8% </li> <li>Net special items, costs 370                     </li> <li>Profit before tax 319                 </li> <li>Adjusted earnings for the period 527                  </li> <li>Adjusted free cash flow 362                 </li> <li>Diluted adjusted earnings per share of DKK 1 for the period 2.83</li> </ul> <p>DSV maintains its full-year outlook for 2016 previously announced.</p> <p><a href="" class="more-drop" target="_blank">Full report available here.</a></p> Thu, 12 May 2016 09:35:00 Z <p><img alt="DSV Equipment roadside assistance van" height="257" width="460" src=""></p> <p>The latest addition to our trailer service is our roadside assistance. If you have a breakdown, call us and we’ll come to you and fix the problem. <br> <em> Covering a radius of 200 km from DSV workshop sites.</em></p> <p><em><img width="460" height="257" alt="Woman at reception desk" src=""><br> </em></p> <p><em></em>If you can make it to one of our service centres, we operate 5 trailer workshops offering a full range of repair, maintenance and tyre services to our internal trailer fleet as well as to trailers operated by other freight forwarders and hauliers. </p> <p>All service centres are equipped with state of the art management systems, enabling our mechanics to view all necessary information on a single screen and provide the customer with extensive, detailed information.</p> <p><img style="width: 460px; height: 257px;" alt="DSV mechaniocs team in front of DSV trailer" src=""></p> <p><strong>High quality</strong> | <strong>transparent, fair & competitive prices </strong>| <strong>flexibility & capacity </strong>| <strong>service & no problem attitude</strong> </p> <h2>Drive by or call us for roadside assistance<br> <table align="left" style="width: 460px; background-color: #bfbfbf;" cellspacing="5" cellpadding="10"> <tbody> <tr> <td style="text-align: left; vertical-align: top;"> <p><strong>Sweden<br> </strong>Kamgatan 21, <br> SE 261 51 Landskrona<br> <br> Arendalsvägen 23, SE 418 78 Gothenburg </p> </td> <td style="text-align: left; vertical-align: top;"> <p><strong>Finland<br> </strong>Hepokarintie 5, <br> FI 23500 Uusikaupunki </p> </td> <td style="text-align: left; vertical-align: top;"> <p><strong>Breakdown<br> </strong>Day and night: +45 74 20 20 20<br>   </p> </td> </tr> <tr> <td style="text-align: left; vertical-align: top;"> <p><strong>Denmark<br> </strong>Silkeborgvej 140, <br> DK 8700 Horsens</p> </td> <td style="text-align: left; vertical-align: top;"> <p><strong>Netherlands<br> </strong>Techniekweg 7, <br> NL 4207HC Gorinchem</p> </td> <td> </td> </tr> </tbody> </table> </h2> <p>  </p> <p><a href="mailto:?subject=Trailer%20repair%20service" class="more-drop">Contact us for further information about our trailer services</a>   </p> Wed, 11 May 2016 06:48:00 Z <p><img alt="Freight forwarder looking a screens" height="257" width="460" src=""></p> <p> The rate and success of the systems integration determines when and how we can work as a single company – both with each other, but more importantly with our customers. </p> <p>Huge efforts and a lot of planning go into integrating IT systems when merging two companies of this size. Deciding what the best systems setup is for the new combined business and making sure that we have the required infrastructure to support the addition of 20,000+ new users working in combined offices is no small task.</p> <h2>Building a shared foundation</h2> <p>To increase the organisation’s understanding of the DSV-UTi integration, IT managers from around the world recently took part in a two-day seminar in Denmark. Building a shared foundation and moving in the same direction were some of the main themes of the seminar. </p> <p>Get an insider’s view of the event by watching this short and informative video. </p> <p><iframe width="560" height="315" id="widget2" src="" frameborder="0"></iframe>  </p> <p><a href="" class="more-drop" target="_blank">Read more about DSv + UTi Stronger Together</a></p> Fri, 06 May 2016 08:38:00 Z <p><img alt="Michael Hollstein cutting office merger cake in Hamburg" height="257" width="460" src=""></p> <blockquote>After a period of waiting for the deal to close – and not knowing if it would go through – and then waiting for the physical integration to start – we are now finally coming together and working as one DSV. There’s a lot of positive synergy effects and energy coming from this.</blockquote> <p> – Michael Hollstein, Integration Director and newly appointed Industrial Director for DSV Air & Sea, Germany. </p> <table style="background-color: #d8d8d8;"> <tbody> <tr> <td> <p>Michael (top photo, right) is 45 years old and has been with UTi – now DSV – for 24 years. With the acquisition, Michael transitioned from a role as VP, Nordics – DACH area, to a role as Integration Director and as of 1 May Industrial Director. In this new role, he will be responsible for the industrial clients team focusing on mass production. “There’s a lot of potential for growth, so I’m very eager and excited to get started,” he says.</p> </td> </tr> </tbody> </table> <h2>All hands on deck DSV</h2> <p>Germany is one of the first countries to complete the merger with UTi Worldwide and also one of the biggest DSV countries with the largest integration task. Remembering that the deal was not closed until 22 January 2016, and that communication between DSV and UTi was not allowed till this date, 1 May is an impressive achievement. <br> <br> Michael Hollstein, who has been heading up the integration efforts together with the German executive management, tells a story of German efficiency – a controlled, carefully planned and disciplined team effort where an open and honest dialogue with authorities, clients, business partners and employees has played a major part: </p> <blockquote>It really is due to a tremendous team effort. You can have a brilliant plan, but if people are not on-board, it’s useless. Right from the start, we have emphasized dialogue and keeping the information flowing to all parties. There’s been some expression of uncertainty and scepticism among employees, naturally so, but we have dealt with this in a professional manner, and we have managed to get all hands on deck.</blockquote> <p><img style="width: 460px; height: 257px;" alt="DSV office staff in Kelsterbach DE" src=""> <em>Getting together at our Kelsterbach office </em></p> <h2>Bonding through our clients</h2> <p>Before actually coming together physically, the glue that already united UTi and DSV was a strong client focus – and the vision of becoming an even better player in the market with a great value proposition. According to Michael, this ingrained culture was very evident from the beginning of the acquisition process. </p> <p>Before the integration could start (before closing), no interaction between teams was allowed, so sales efforts could not be coordinated. Instead, the industrious teams on both sides would talk openly, albeit separately, with clients about the possible merger, allowing the clients to get an idea of what the combined business would be able to offer. So without being aligned, the two teams became aligned with the clients. </p> <p> For this reason, joining forces and sales teams after closing has been very smooth: </p> <blockquote>There has been a great willingness from both UTi and DSV to come together, to take things further and start playing in the Champion’s League – with a greater footprint, much larger network and wider range of services. And our clients have been immensely curious about our joint capabilities; all of a sudden they also start noticing a lot of DSV trucks on the road, and they wonder what’s in it for them. We have been very conscious about making sure that we got off to the best start, and we haven’t lost any clients. </blockquote> <h2>The most important thing: Taking care of clients</h2> <p>While the integration of two great companies is about a lot of practical things – legal matters, office moves, bandwidth, system migration etc. – Michael, when pressed, maintains that keeping the clients happy and on-board is the most important thing during an integration process. A significant loss of clients, and the business plan would also be lost: However, he insists: "You have to do it all – and it’s not easy: If the employees start to leave or become very demotivated, or you miss a legal deadline, or your systems fail, you also have a big problem. Still, my integration advice is don’t get absorbed in internal things to the degree that you lose your reason for existing". </p> <h2>In many ways, integration is only just starting</h2> <p>Integrating the business is a milestone, but not the finish line. Having put people under the same roof, Michael says: "Now, we can really get to know each other, getting the teamwork up and running and truly working together to combine the best of both worlds. And I think it’s important that it’s a two-way exchange. You have to understand history to develop the future". </p> <p> According to Michael, the best of both worlds is utilising UTi’s strong global sales organisation/approach, emphasis and expertise on industrial verticals combined with DSV’s strong financial and IT set-up and local empowerment. An already shared client focus as well as a direct, open and honest communication style and flat organisational structure will make a very strong platform to build the new organisation from. </p> <p> <img width="460" height="257" style="width: 460px; height: 257px;" alt="DSV office staff in Rheinvorlandsstr. DE" src=""><br> <em>No office merger without cake - in Mannheim, Rheinvorlandsstrasse</em> </p> <h2>A history and future of growth and great possibilities </h2> <p>As the new organisation builds, new business opportunities will become even clearer, and people will start to unite around and become motivated by real possibilities. A concrete example from Michael is the training of UTi staff in the DSV Air & Sea Transport Management System Cargowise: </p> <blockquote>It’s a more user-friendly and very transparent system allowing the individual freight forwarder to monitor the profit or loss of each shipment at the end of each day. That’s highly motivating. Being a part of a larger and stronger player while being able to keep track of own performance and knowing that the organisation favours internal recruitment for both mid and high level positions means that people see they can make a career in DSV. </blockquote> <p>And since both companies are known for fast growth and expansion, and the new DSV is the 4th largest 3PL in the world with a very strong footprint and network, Michael has a very positive outlook on the future: "We’re all playing in a different league now, and the possibilities for both clients and employees are far reaching". </p> <p> </p> <p><a href="" class="more-drop" target="_blank">Read more about DSV Germany</a></p> Wed, 04 May 2016 10:33:00 Z <p><img alt="Loading of GMC by DSV" height="257" width="460" src=""></p> <h2>Cannons, Jeeps and combat vehicles from all over Europe</h2> <p>Bjarne Madsen collects Second World War military vehicles from all over Europe. His collection consists of cannons, trucks, Jeeps, combat vehicles and many other vehicles, of which many, according to Bjarne, played an important role to the outcome of World War II.</p> <p>Bjarne Madsen and a range of other enthusiasts in <a target="_blank" href="">the Baker Company</a> breathe new life into the old military vehicles by careful restoration. The vehicles can be seen at exhibitions, museums, American days and MASH parties with a driver in full uniform. Bjarne himself loves to get behind the wheel.</p> <blockquote>Saturday afternoon on a windswept beach on the West Coast of Denmark in a Willys – that is fantastic. The Jeep never gets stuck, and I can always help a German tourist get out of the sand. Last but not least, the vehicles tell a story unknown to younger generations.</blockquote> <h2>A patience puzzle </h2> <p>It’s not an easy task to transport rare vehicles that haven't been on the road for more than 70 years. It’s a patience puzzle including loading platforms, telescope cranes, customs clearance, tight deadlines and expert securing of the precious load.</p> <p><img width="460" height="257" style="height: 257px; width: 460px;" alt="Loading of GMC by DSV" src=""> <strong><em>Loading of veteran vehicle parts onto a DSV trailer</em></strong> </p> <p>When Bjarne and his friend Tomas came across a rare GMC in Norway, he received a tip that DSV would be the right logistics partner. He contacted DSV, and we immediately said yes.</p> <blockquote>Though non-standard and difficult, DSV found the transport exciting, fun and different. For me it has been a pleasure to meet and work with DSV’s staff in Norway. They've been very flexible and patient,</blockquote> <p>says Bjarne Madsen.<br> <br> After safe delivery of the first vehicles, Bjarne has placed more orders for the transport of combat vehicles: A Canadian truck from Norway to Denmark and possibly an armoured fighting vehicle from Athens to Denmark as well as a rare veteran truck from Cambridge to Chicago.</p> <p><img style="height: 257px; width: 460px;" alt="GMC restored" src=""> <em><strong>Probably the world’s oldest GMC from World War II after careful restoration. <br> <br> </strong></em></p> <p><a class="more-drop" target="_blank" href="">Read more about our Road services</a><em><strong><br> </strong></em></p> Thu, 28 Apr 2016 06:55:45 Z <p><img alt="DSV Proejcts air charter from India to Canada" height="257" width="460" src=""></p> <p>Recently, our project transport team in India was challenged by DEE Piping Systems. They needed to plan four air charter transports of high-pressure pipes from Delhi, India to Edmonton Airport, Canada.</p> <p><em>"A great planning job and well executed shipments. We appreciate DSV's efforts and ability to accommodate our requirements,"</em> says Sanjay Singh Chauhan, Sr. Manager at DEE Piping Systems. </p> <p>The cargo was packed in 23 crates of up to 72 metric tonnes each. In just three days the plan to move the goods was developed in close cooperation with DSVs international project team in Denmark and approved by DEE Piping Systems. Subsequently, the air charter shipments were successfully completed within one month's time.</p> <p><em>"A tremendous operational effort where everyone from our team walked that extra mile and ensured a happy customer,"</em> says Pratul Shekhar, Head of DSV India West-1 region.</p> <h2>Urgent fifth shipment as a bonus</h2> <p>More than satisfied with our performance, DEE immediately chose us for an additional but urgent shipment of over dimension cargo. It was a last minute decision which required the entire operation to be planned in just a few hours as opposed to the usual two days and the shipment to be underway within a day's time.</p> <table style="width: 460px; background-color: #d8d8d8;"> <tbody> <tr> <td> DEE Piping Systems (DEE) is an Indian company founded in 1983 as a design consultancy firm and began pipe production in 1988. Today, DEE manufactures 34,000 metric tonnes of high pressure pipes and 2,400 metric tonnes of fittings p.a. in two manufacturing facilities. DEE caters primarily to OEM suppliers of power generating equipment. </td> </tr> </tbody> </table> <p> <a href="/project-transport/air-charter" class="more-drop">Read more about our air charter services</a></p> Tue, 26 Apr 2016 08:04:23 Z <p><img alt="MD Air & Sea UK, Michael D. Hansen receiving the 2016 Freight Forwarder of the Year award" height="257" width="460" src=""></p> <p><strong><em>Global Freight Forwarder of the Year Award presented to Michael Hansen of winner DSV by Virgin Atlantic Cargo's John Lloyd (left).</em></strong></p> <p><strong><em><br> </em></strong></p> <blockquote>We are extremely pleased and honoured to receive this global award. Our freight forwarders work hard and long hours all over the world to find the best possible solution for our customers. This is a recognition of our company and business, our ability to grow in a tough market, but also of the people who carry out our services. The staff at DSV are the ones who think fast and make the decisions to allow us to deliver on our promises every day. This is even more motivation to keep up the good work and continue to strive for excellence.</blockquote> <p> Carsten Trolle, CEO DSV Air & Sea</p> <p>Michael D. Hansen, MD Air & Sea UK, attended the event with his wife and received the award on behalf of DSV Air & Sea:</p> <blockquote>What a thrill and joy it is to be up there on stage receiving an award on behalf of DSV. Our teams have worked very hard to do their very best, and it’s a great thing when it pays off and there’s a room full of industry executives applauding you. It makes us want to do even better.</blockquote> <h2>The editor’s choice/factors behind the award</h2> <p>Air Cargo News cites the following reason for choosing DSV for Freight Forwarder of the Year: Denmark-based DSV’s .35bn takeover of US forwarder UTi has pushed the Danish logistics giant into the premier league of the world’s top ten airfreight forwarders. The strategic deal, part of a continuing consolidation process in the global freight forwarding sector, will see DSV handle combined airfreight volumes in excess of 600,000 tonnes annually. Last year, the forwarder recorded airfreight demand growth of 8% while the overall industry saw volumes decline by around 1%.</p> <p>With this one acquisition, DSV positioned itself as a major player in the airfreight market, moving up from a top 20 place. It also made a clear statement about its ambitions in air cargo, building upon the strengths of UTi. The move also expands DSV’s reach globally, providing the forwarder with a more balanced footprint. UTi has proven responsive to customer needs and, as an example, opened multimodal hubs in Malaysia and Vietnam in late 2015 to overcome reduced air cargo capacity by using short haul flights and road feeder services. New facilities in Kuala Lumpur and Ho Chi Minh City will ‘tackle the challenges of static air cargo capacity’ and thereby service its worldwide gateways in Europe and the US.</p> <h2>About the Cargo Airline of the Year Awards</h2> <p>Each year, for the past 33 years, customers vote for their favourite carriers based on their efficiency and friendly ease of use. Awards are also given to the best ground handling company, the best GSA, the top charter broker – and to a mystery global personality who receives recognition for a lifetime's endeavour. In addition, there is an editor’s award: Freight Forwarder of the Year. </p> <p>The event culminates in a glittering London ball as award winners travel to London from around the world to collect their prizes. </p> <p><a class="more-drop" target="_blank" href="">Read more at Air Cargo News</a></p> Mon, 25 Apr 2016 12:09:56 Z <h2>A great combination </h2> <p>Before being acquired by DSV, UTi had a large and long-standing presence in India. This is the foundation for the new DSV organisation, which is now coming together across the Indian subcontinent. </p> <p>UTi has been servicing the Indian market since 1992. DSV, on the other hand, is a relatively new entrant (established in India in 2006), but has already made a mark for itself, garnering a revenue of M+ in 2015. </p> <h2><img style="height: 257px; width: 460px;" alt="DSV Kolkata office: Cutting of the cake" src=""> </h2> <p><em><strong>Cutting the "moving in together" cake at our Kolkata office</strong></em> </p> <p>Together, the two companies now employ more than 900 staff producing a total turnover of 0+ million in 2015. </p> <p>The new DSV India handles 53,000 tonnes of air freight and 68,000 TEU of ocean freight annually; and the contract logistics arm has no less than 700.000 sq. feet of warehousing space (or 65,000 sq. metres.) spread across India. </p> <p><img width="460" height="257" style="height: 257px; width: 460px;" alt="Team DSV Gurgaon" src=""></p> <p><em><strong>The DSV team in Gurgaon</strong></em></p> <h2>A strong presence on the Indian subcontinent</h2> <ul> <li>17 locations in India </li> <li>5 locations in Pakistan, Bangladesh and Sri Lanka</li> </ul> <p><a target="_blank" class="more-drop" href="">Contact us for more information</a><br> <br> </p> Wed, 20 Apr 2016 12:22:12 Z All country managers as well as group management has now been appointed, concluding the first part of the integration of UTi Worldwide and DSV. With all country managers in place, each country is now continuing the integration process, which includes the consolidation of offices and systems to establish a solid base for our expanded services to our customers.<br>  <blockquote>We had double management in most countries after completion of the acquisition and have had to say goodbye to some really good managers during this process. Still, the result is a stronger, unified company that will be able to service our customers in new and better ways,</blockquote> <p> says Jens Bjørn Andersen, CEO of DSV. </p>  <br> The integration is proceeding as planned and the process is expected to be concluded by the end of 2017, although most of the integration work will take place in 2016. The process is designed to incur minimal disruption while delivering better service and coverage around the world for our customers.<br> Thu, 07 Apr 2016 13:41:48 Z <p><img alt="JBA50thBirthday" height="257" width="460" src=""></p> <p>We recently portrayed Jens Bjørn Andersen in <a target="_blank" href="">a feature in Moves (pp. 16-19)</a>. If you haven’t read it yet, you may find it worthwhile to do so, as it outlines Jens Bjørn’s career in DSV as well as some (perhaps) little known biographical details. </p> <p> </p> <h2>A few telling quotes<br> <br> </h2> <blockquote>I have only applied for and got one job – my very first – and I’ve stayed on board and grown with the company, because I thrive here. It has been and still is a madly exciting journey. </blockquote><blockquote>As a teen, I nurtured this slightly romantic dream of becoming a marine biologist. </blockquote><blockquote>I don’t like having to make decisions for others. I want them to make their own decisions. </blockquote> <h2>And there’s more</h2> <p>You may also find it interesting to take a trip down memory lane with <a href="" target="_blank">the 25-year anniversary piece, we published in April 2013</a>.</p> <p>A big happy birthday to our CEO, who is celebrating his birthday privately.<br>  <br> On 7 April, 15.00-17.00, there will be a reception in the canteen at the global HQ for business partners, employees and special friends. </p> <br> <br> <br> <br> Mon, 21 Mar 2016 23:00:00 Z <p><img alt="DSV received Supplier of the Year 2015 award from GM" height="257" width="460" src=""></p> <p>Picture: Niels Larsen and Carsten Trolle from DSV flanked by GM representatives.</p> <p>DSV was named a GM Supplier of the Year by General Motors during its 24th annual Supplier of the Year awards ceremony held Thursday, March 10 at Cobo Center in Detroit, Michigan.  </p> <p> GM recognised 110 of its best suppliers from 17 countries who have consistently exceeded GM's expectations, created outstanding value, or brought new innovations to the company. The announcement represented the most suppliers GM has recognised since debuting the Supplier of the Year event in 1992. This is the 3rd time DSV has received the award. </p> <p><em>"We are focused on building positive supplier relationships, bringing new, customer-centric innovations to GM, and being the OEM of choice among suppliers,"</em> said Steve Kiefer, GM vice president, Global Purchasing and Supply Chain. <em>"The companies we recognise tonight not only have brought innovation, they delivered it with the quality our customers deserve."</em></p> <p>GM's 2015 supplier recognition represents a nearly 40 percent increase in the number of suppliers honoured compared to 79 recipients in 2014. More than half of the suppliers are repeat winners from 2014. </p> <p>Winning suppliers were chosen by a global team of GM purchasing, engineering, quality, manufacturing, and logistics executives and selected based on performance criteria in Product Purchasing, Indirect Purchasing, Customer Care and Aftersales, and Logistics. </p> <p><em>"We are very pleased to be GM supplier of the year for the third time. Our teams deliver great service to the GM supply chain every day of the year and we are always looking to improve even further. It is the dedication and customer focus being shown by our talented people all over the world that wins us these awards and that is a source of immense pride for us,"</em> said Jens Bjørn Andersen, CEO of DSV.</p> <h2>Strengthening the GM supply chain</h2> <p> DSV organises GM's supply chains from suppliers in Europe, Africa and the Middle East to GM production facilities in North and South America, Asia, Australia and Europe. That involves road transport through Europe, consolidation, sea and air freight as well as supplier management. For GM, we have dedicated Control Tower offices in Bremen, Germany and Chicago, USA.</p> <table style="width: 460px; background-color: #d8d8d8;"> <tbody> <tr> <td>General Motors Co. (NYSE:GM, TSX: GMM) and its partners produce vehicles in 30 countries, and the company has leadership positions in the world's largest and fastest-growing automotive markets. GM, its subsidiaries and joint venture entities sell vehicles under the Chevrolet, Cadillac, Baojun, Buick, GMC, Holden, Jiefang, Opel, Vauxhall and Wuling brands. <br> <br> More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety, security and information services, can be found at </td> </tr> </tbody> </table> <br> <p><a href="/logistics-solutions/automotive-logistics" target="_self" class="more-drop">Read more about DSV's automotive solutions</a></p> <p> </p> Tue, 15 Mar 2016 08:51:51 Z <p><img alt="DSV Annual General Meeting 2016" height="257" width="460" src=""></p> <p>For the second year running, our annual general meeting for shareholders was held at our new headquarters outside Copenhagen in Denmark. About 200 attended in person while roughly 30% of the total votes where represented by proxy.  </p> <h2>High hopes for UTi</h2> <p>At the meeting, the general belief that the merger of DSV and UTi will be a success was underlined by several speakers, who all expressed their support for the acquisition and trust that the DSV management will be successful in merging the two companies into a profitable new entity.</p> <h2>Transparent reporting and good results</h2> <p>DSV grew well above the market in 2015 and is still one of the most profitable companies in our business. This, and the fact that the annual report is easy to read and reports openly on all the key figures as well as risks, was met by approval by the shareholders.</p> <h2>Board unchanged</h2> <p>The Board of Directors where unanimously reelected for another year.</p> <table style="width: 460px; background-color: #d8d8d8;"> <tbody> <tr> <td>The annual general meeting (AGM) is the formal meeting of the owners of DSV; the shareholders. Private investors hold approximately 15% of our shares, but they represent more than 99% of the number of owners. The rest are institutional investors with Blackrock Inc. the only one who has flagged owning more than 5% of the company. </td> </tr> </tbody> </table> <p> </p> <p><a href="" target="_blank" class="more-drop">The Board of Directors</a><br> <a href="" target="_blank" class="more-drop">The annual general meeting agenda and resolutions</a>  <br> <br> </p> Fri, 11 Mar 2016 10:43:43 Z <p><img alt="Team photo Boston" height="257" width="460" src=""><br>  </p> <p>While DSV Turkey was the first country to complete the legal merger, DSV in Boston became the first office to be merged. On Friday 4 March, ten former UTi employees moved in with DSV in Boston where 31 colleagues welcomed them to the DSV family. <br> <br> On Monday 7 March, the new combined office opened up for business – all systems go. </p> <h2>A new Air & Sea office</h2> <p>The new office is an Air & Sea office (+ UTi Freight Forwarding), now counting 41 employees at the address in East Boston. Local IT has been busy setting everything up for the ten new colleagues - and everything was flawless for the opening. </p> <p>Branch Manager Tracey Massey comments:</p> <p> </p> <blockquote>We are very excited to welcome our new colleagues. Friday was probably the busiest day of my life, but now we can start to see the rewards, and it will be great to actually start working together as a team. I’m sure we can achieve even greater things together.</blockquote> <h2>A warm welcome with lunch and cake</h2> <p> To celebrate the merger, team lunch was scheduled for Monday, and cake was had – as per DSV tradition. </p> <p><img style="height: 257px; width: 460px;" alt="Celebratory cake at the Boston office" src=""> </p> <p> </p> <p>The address and office details can be found below. </p> <strong>DSV Air & Sea, Inc. - Boston Branch</strong><br> 480 McClellan Highway, Suite 301, <br> East Boston, Massachusetts  02128<br> <p> Phone: +1 617 569 9800 | Fax: +1 617 569 9099</p> <p><a href="" target="_blank" class="more-drop"></a>  </p> <br> Tue, 08 Mar 2016 08:07:13 Z <p><img alt="" src="/media/COM/Images/about/press/latest news/460x257-gear.ashx?h=257&w=460" style="height: 257px; width: 460px;"><br> <br> "Our team of specialised freight forwarders has worked closely with DANA for almost five years, and we are proud to be awarded for our dedicated approach", says Soren Jorgensen, Deputy Managing Director, DSV Mexico.<br> <br> DANA is one of the world's leading suppliers of axles, drive shafts, off-highway transmissions, sealing systems and thermal-management products and has awarded DSV for the freight forwarding services provided during 2015.</p> <h2> The automotive industry in Mexico</h2> <p>Mexico's automotive industry is mature but dynamic and continues to grow. In 2015, production reached a new historical high with three million light vehicles. During the last couple of years, Mexico has climbed past France and Spain to become the world's seventh largest manufacturer of light vehicles. The Mexican automotive industry is expected to continue its growth, and forecasts indicate that production of light vehicles will reach four million units by 2018 and five million by 2020.<br> <br> <a href="/logistics-solutions/automotive-logistics" target="_self" class="more-drop">Read more about our automotive logistics services</a></p> <div> </div> Thu, 25 Feb 2016 10:21:34 Z We improved our corporate social responsibility activities in 2015 and achieved good results. The challenges encountered make us even more determined to strengthen our efforts further in 2016.<br> <br> As a global organisation, it makes good sense to have clear guidelines for our business ethics, to reduce carbon emissions and to  maintain a safe working environment for our employees.<br> <br> This makes particularly good sense because our customers ask for an ethical business partner with the ability to provide input for the customer's own CSR issues. <br> <br> DSV again delivered strong financial results and grew our market share in 2015. At the beginning of 2016 we further consolidated our organisation through the acquisition of UTi Worldwide Inc., which makes DSV one of the very largest logistics providers in the world with a presence in more than 80 countries. <br> <br> Here is what I believe is some of the most important progress we made with CSR in 2015.<br> <br> We are now following the most recent G4 Sustainability Reporting Guidelines of the Global Reporting Initiative, which increase transparency and improve the possibility of comparing our CSR reporting with that of other enterprises. We have also improved our CDP disclosure score (formerly the Carbon Disclosure Project) by 12 points based on the annual reports on our work to reduce energy consumption and greenhouse gas emissions.<br> <br> This year we provided more than 1,200 reports on carbon footprint data to customers. The carbon emissions reported to our customers correspond to more than 7% of total emissions from our activities in the year under review. That is why it makes sense to put up a new target of increased collaboration with customers on mutual initiatives intended to reduce emissions from our transport activities.<br> <br> In the year under review, we did not succeed in reducing the rate of occupational accidents, but we will continue to focus on this area to minimise the risk of bodily injuries at DSV. This focus has supported a reduction of this rate by 26% since 2012.<br> <br> In general we increased our efforts within the field of human resources. In 2015, DSV set up a global human resources function intended to structure the human resources activities across the DSV organisation together with the local human resources functions of our subsidiaries. By setting up this corporate function we intend to support and render visible employees' various career opportunities in our global organisation.<br> <br> I look forward to the rest of 2016 in which we will continue working on current and new CSR initiatives. I feel confident that it will lead to additional progress in this field.<br> <br> <strong> Jens Bjørn Andersen</strong><br> CEO<br> DSV A/S <p><br> </p> <p><a href="" target="_blank" class="more-drop">Read our 2015 CSR Report</a></p> <p><br> </p> Wed, 10 Feb 2016 08:25:02 Z <p>"2015 was a good year for DSV. We gained market share across all business segments and delivered earnings and cash flow in line with the forecast. The Air & Sea Division was the main contributor to the growth in earnings, but the Road Division also delivered a good comeback. 2015 was also the year in which we executed on our strategy to grow through acquisitions. In January 2016, we obtained the final approval of the acquisition of UTi Worldwide Inc.  We now have a major project ahead of us – the merger of two global logistics providers and lifting the UTi earnings to DSV levels," says Jens Bjørn Andersen, CEO.</p> <br> Outlook for 2016 <ul> <li>Operating profit before special items is expected to be in the range of DKK 3,100-3,500 million</li> <li>Net financial expenses are expected to approximate DKK 450 million </li> <li>The effective tax rate of the Group is expected to be close to 25%</li> </ul> <p>Due to the UTi acquisition, no guidance is provided in regards to gross profit and free cash flow for 2016.<br> <br> <a href="" target="_blank" class="more-drop">DSV 2015 Annual Report</a></p> <div><br> </div> Wed, 10 Feb 2016 06:47:15 Z <p>The agreement to acquire UTi Worldwide Inc. has been officially and finally approved. The world's fourth largest transport and logistics company is a reality. </p> <p>Read more about UTi Worldwide Inc. and DSV in this issue where you will find also these articles:</p> <ul> <li> <strong>A large little company (p. 4-6)<br> </strong>DSV and UTi may jointly wedge into fourth place among the world's largest logistics providers, but the two companies have always had one thing in common: they both act and feel like small companies </li> </ul> <ul> <li> <strong>Roots in Germany, heart in South Africa (p. 7-9)  <br> </strong>Learn more about UTi and that the cultural difference between the two companies is astonishingly small.</li> </ul> <ul> <li><strong>The world's fourth largest transport and logistics company (p. 14-15)        </strong>  <br> - at a glance</li> </ul> <br> <a class="more-drop" target="_blank" href="/About-DSV/corporate-magazine/2016">Read the corporate magazine </a><br> Fri, 22 Jan 2016 13:14:09 Z <p><img alt="UTI DSV" height="257" width="460" src=""></p> <p>On 9 October 2015, we announced that we had entered into an agreement to acquire UTi Worldwide Inc. Today, we can finally announce that the agreement has been approved and closed. In future, once the integration of the two companies has been completed, the combined business will be operating under the DSV brand. </p> <h2>One of the world’s strongest transport and logistics networks</h2> The transaction makes DSV the fourth largest freight forwarder in the world by adding approximately 50% to DSV’s existing revenue. In addition, the enhanced DSV has a more diversified geography and business mix as well as:<br> <br> •    +40,000 employees<br> •    +80 countries<br> •    +1,000 offices and logistics facilities <br> •    4.7 mill. warehousing m2<br> <br> <p> The transaction has significantly strengthened our global market position within our Air & Sea division, making us the world’s sixth and seventh largest operator within ocean and air freight, respectively. It also adds a global scale to our contract logistics division, Solutions, and expands our road freight and distribution activities to cover Europe, North America, Africa and Asia. Last but not least, the new and improved DSV will offer strong specialist skills in industry verticals such as automotive, healthcare/pharmaceuticals, energy etc. </p> <h2>An interim period of business as usual</h2> <p>In order to ensure a quick and smooth integration, the integration process will be initiated immediately. In the meantime, DSV and UTi will continue to operate as two individual companies servicing our customers to the same high standard as usual.  </p> <p> During this interim period, all contact should be conducted via the usual channels to the known contact persons. If in doubt, or if you have questions, please contact us via the contact forms listed to the right. </p> <p> More information (facts and figures) at </p> <p><a class="more-drop" href=""></a> </p> <br> <br> <br> <br> Fri, 22 Jan 2016 12:00:42 Z <p>Picture: Christmas decorations in Carnaby Street </p> <p>Obviously, there is no room to place a cross-docking terminal in central London and with the traffic there, it really wouldn’t make any sense. But a sales office on the other hand … </p> <p>So earlier this year, in July, our new office in Carnaby Street – right smack in the middle of London – was opened. </p> <p><em>"I think it’s a great idea for us to get closer to our customers,</em>" says Key Account Manager Mitchell Shanahan and continues; "<em>In addition to being a sales office, it is also used as a meeting centre and with such a great location and transport links it makes perfect sense."</em></p> <p>Since start-up, things have gone very well, and all of DSV’s transport and logistics solutions are of course on offer in Carnaby Street as we offer a truly one-stop shop solution to our prospective customers. </p> <p><em>"It’s fantastic to be able to invite customers to meet us right next to Oxford Circus, it doesn’t get any more central than that. Because there are no warehouses to see, it would be easy to think there is no transport business in London. But London is full of decision makers, and being close means that we can develop a really good relationship with the right people"</em> Sales Executive Jenna Lake explains. </p> <p><a href="/air-freight" class="more-drop" target="_self">Read more about some of our transport and logistics solutions</a></p> Tue, 22 Dec 2015 13:49:25 Z <p>Windaba is the yearly renewable energy event in Cape Town, South Africa, where DSV's local office is involved in servicing the wind energy sector. Windaba is arranged by The South African Wind Energy Association (SAWEA) and The Global Wind Energy Council (GWEC). </p> <p><em>"It's the annual opportunity to meet with business partners and potential new customers in the renewable energy sector from all of Southern Africa. Being part of the Danish business delegation provided a unique opportunity to promote our services to a whole range of potential new customers,"</em> says Thomas Hostrup, Branch Manager at DSV. </p> <p>Among the participants are all major wind turbine manufacturers and wind sector support service companies. We were there to showcase our capabilities and services offered to the renewable energy sector. </p> <p>As part of the Danish business delegation we also attended events in Johannesburg and Cape Town, planned and facilitated by the Royal Danish Embassy of South Africa and Denmark Wind Export Association (DWEA). </p> <h2>South Africa's energy programme</h2> <p>The South African government has been looking to increase the amount of energy coming from renewable sources as opposed to fossil fuels like coal and oil. In 2010, the country published its Integrated Resource Plan 2010-2030 which is a clear signal of the intent to move towards cleaner energy sources.</p> <p><a href="/project-transport" class="more-drop">Read more about our experience with the renewable energy sector</a></p> <p><strong>Picture</strong> <br> His Royal Highness Prince Frederik of Denmark (front left) and Silas Zimu, Energy Advisor to the President of South Africa (second from the left) listen as Thomas Hostrup (third from the right) explains DSV's role and capabilities within the renewable energy sector.<br> <br> </p> Fri, 18 Dec 2015 09:05:38 Z <p>Above picture shows DSV Kenya’s Esther Kabugi receiving Turkish Airlines' Best Cargo Partner 2015 award from Mehmet Gurkan, Turkish Cargo's Regional Director, Africa.</p> <p>Recently, Turkish Airlines Cargo Africa Region DSV Kenya was presented with the prestigious award as Best Cargo Partner 2015.</p> <p><em>"We are very pleased to receive this recognition from our business partner with whom we ship our perisables to most destinations,"</em> says Esther Kabugi, Branch Manager, DSV.</p> <p>DSV Fresh in Kenya sends our perishables by air freight with Turkish Airlines to a whole range of destinations worldwide. Daily departures containing flowers, fruits and vegetables are destined mainly for Northern Europe, Australia and the Far East.</p> <h2>DSV Fresh</h2> <p>Our temperature controlled air and sea freight services designated DSV Fresh is our international distribution service dedicated to perishable products including flowers. </p> <p>DSV Fresh in Kenya operates from a state of the art, temperature controlled warehouse facility with service around the clock and the Fresh products include flowers, fruits, vegetables, fish, meat and pharmaceutical products. </p> <h2>Perishables from Kenya</h2> <p>Flowers represent a significant part of Kenya's annual export of perishables and amounts to 136,000 tonnes with a value of USD 600 mio. Kenya is one of the world's leading producers of roses and accounts for approximately 40% of the roses available in Dutch auctions. </p> <p><a href="/air-freight" class="more-drop" target="_self">Read more about our air freight services</a></p> Thu, 17 Dec 2015 10:19:26 Z <p>"How low can you go?" is a valid question from a customer to a potential supplier. </p> <p>The customer is talking about the price – but there are frequently greater cost savings to be had by not going low elsewhere. </p> <p>This white paper discusses various ways of creating long-term savings through adding value and extending your collaboration with your third party logistics supplier. </p> <p>Download our white paper to see 7 pitfalls to bear in mind when you are negotiating a new logistics management contract. <br></p> <p><a class="more-drop" href="/downloads-and-services/white-papers/7-pitfalls-of-logistics-contract-management" target="_self">DOWNLOAD THE WHITE PAPER ABOUT LOGISTICS CONTRACT MANAGEMENT</a> <br> <br> <br> <br></p> Wed, 16 Dec 2015 23:00:00 Z The first Young DSV class consists of 18 carefully recruited young people from six different countries: United Kingdom, Ireland, Spain, Belgium, Norway and Romania. As part of their education, they have all been employed full time by DSV as junior freight forwarders; and for the next two years, they will be meeting regularly to attend eight theoretical modules. The last module is the final project and exam leading to a European Diploma in freight forwarding.   <br> <h2>Class of 2015-2017</h2> <p><img alt="" width="460" height="257" src=""> </p> <p> </p> <h2>Securing our young freight forwarder pipeline</h2> <p>Last week, the class gathered for the first time at the DSV global HQ in Hedehusene, Denmark, to attend the first module. They were welcomed by Global Head of Training and Education Jan M. Jensen who is responsible for the programme: </p> <blockquote> The central idea is that all our freight forwarders should have the same education, allowing us to work from a joint platform of experience and best practice. And we need to secure a pipeline of young freight forwarders who can work throughout the entire global organisation.</blockquote> <p> </p> <h2>Getting off to an inspired start </h2> <p> For the kick off, on Monday 7 December, CEO Jens Bjørn Andersen arrived to greet the young DSV’s and give them some insight into the organisation – and food for thought for their careers in DSV: "Did you know that I started my career in DSV as a trainee? If you’re ambitious, you can go all the way in DSV. We have a proud tradition of internal recruitment on all levels, including our chief executive positions," Mr Andersen began.</p> <p> He then went on to inspire the students to travel with DSV and get some international experience. "It’s important to see the world when you’re young, and it’s important for our global organisation that you experience the diversity of our business and cultures," he said and continued: </p> <blockquote>I would like to see more diversity among our future leaders, and it starts with you. If you work hard and engage with DSV, I promise you that we will engage with you – whether you prefer to continue to work and develop as a freight forwarder or become a future leader.</blockquote> <p> </p> <p><img alt="" width="460" height="257" src=""></p> <p><em>Hard at work in the classroom at the global HQ in Denmark.</em> </p> <h2>Future ambitions</h2> <p> With the first class of young DSV’s well on its way – completing the first theoretical module by the end of the week – the ambition going forward is to extend the programme to also include specialisation in air and sea freight forwarding as well as logistics solutions. Another ambition is to absorb all graduates into the global DSV organisation, and hopefully encourage them to regularly migrate across the DSV world to build their network and experience.</p> <p><a target="_blank" class="more-drop" href="">Check out for more information about the programme</a></p> <br> <br> <br> <br> Tue, 15 Dec 2015 23:00:00 Z <p>DSV Poland has been recognised with a special award for the <em>Highest Quality Warehouse Logistics</em> following the annual “Logistics Operator of the Year 2015” survey conducted with the participation of Polish logistics customers.</p> <p>"Logistics Operator of the Year" is a survey of leading logistics providers in Poland. Its purpose is to provide market participants with knowledge about customers' needs and their level of performance. </p> <p>Based on the survey results, the companies are ranked and recognised in several categories to promote logistics services of the highest quality. The survey is conducted by Eurologistics Magazine and Data Group Consulting.</p> <p> The award ceremony, which was the largest meeting of supply chain top management in Poland, took place on 3 December at the Sofitel Victoria Warsaw Hotel.</p> <p>Upon accepting the award, <span id="fld_4A77969778AF4CAB9D867C2E23146629_B1BB0385994B492AAE6EC68E45A9569E_en_1_d2c192fba7414411ab7c0db8d2031537_3773_edit" class="scWebEditInput" sc-part-of="field" contenteditable="false">MD</span><span id="fld_4A77969778AF4CAB9D867C2E23146629_B1BB0385994B492AAE6EC68E45A9569E_en_1_d2c192fba7414411ab7c0db8d2031537_3773_edit" class="scWebEditInput" sc-part-of="field" contenteditable="false"><span id="fld_4A77969778AF4CAB9D867C2E23146629_B1BB0385994B492AAE6EC68E45A9569E_en_1_d2c192fba7414411ab7c0db8d2031537_3773_edit" class="scWebEditInput" sc-part-of="field" contenteditable="false">, DSV Solutions Poland</span>, Maciej Walenda said (third from the left in the photo above):</span> </p> <p> </p> <blockquote>We are extremely proud of this award and a big thank you goes out to all of the customers who participated in the survey. Our results are driven by our dedicated team. Every day they fight to deliver the highest quality of service. I would also like to say that this award motivates us to do even more. We intend to continue to strive for perfection in the solutions for our customers.</blockquote> <p>Congratulations DSV Poland - well done! </p> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Thu, 10 Dec 2015 08:31:40 Z <p><em>                                                                                                Picture: ©Clariant</em></p> <p><em>"DSV has contributed to a true partnership with their warm communication and empathetic approach to our operation. Flexibility, quick reactions and accountability are the keys to success in our changing world"</em>, says Cagri Calisir, Head of Regional Logistics Services MEA, Clariant (Turkiye) A.S.</p> <p>Clariant offers their chemical products to some rapidly growing segments and need reliable logistics services to back their business decisions. </p> <p> <em>"In the rapidly growing business environment where we operate DSV has demonstrated that they can provide the agility and efficiency we require"</em>, says Cagri Calisir. </p> <p> DSV has been Clariant's logistics partner in Turkey since 2013 and the extent of our cooperation continues to increase. The most recent tender also included business in the US. </p> <p> The result has been a growing partnership based on close cooperation, reliable delivery of services and a flexible setup that can change and expand according to the immediate business needs of Clariant. Incidentally, the partnership has also led to relative savings of approximately 20%  in the logistics budget. </p> <p> </p> <h2>Clariant </h2> <p> Clariant is a leading specialty chemical company providing solutions for many industries. They are established in 60 countries and supply their products to as diverse segments as automotive, construction, personal care, agriculture, textiles and fibers and many more. Research and development is focused on energy efficiency, renewable raw materials, emission-free mobility and preservation of resources. </p> <p>  </p> <p><a target="_blank" class="more-drop" href="">Read about our sea freight services</a></p> <br> Wed, 09 Dec 2015 11:18:00 Z <p>An empty shelf where your product ought to be inevitably means lost sales. And as the days of only having two fashion collections a year are long gone, stock levels are an increasing headache for retailers, distributors and manufacturers alike. </p> <p>Research has shown that the potential revenue gain from on-shelf availability optimisation can be as much as 29%. </p> <p>Download our white paper which describes the context in which on-the-shelf availability is becoming increasingly important for fashion, sport and leisure brands. </p> <p><a class="more-drop" href="/downloads-and-services/white-papers/out-of-stock-out-of-mind" target="_self">DOWNLOAD THE WHITE PAPER ABOUT LOGISTICS IN FASHION AND SPORTS RETAILING</a> <br> </br> <br> </br></p> Tue, 08 Dec 2015 07:03:09 Z <p>The organic fruit and nut bar Rawbite is a very successful start-up that is ready to take on the world. DSV handles all the logistics activities including road, air and sea freight and this not only gives a one-stop solution, but also a very strong working relationship.</p> <p><em>"The good relationship means everything to us and it is what makes our cooperation with DSV special. Price is of course important, but not as much as relations. We can get in contact with DSV at all hours and are always met with a smile. DSV believe in us and give us red carpet treatment"</em>, says Nikolaj Lehmann, one of  Rawbite's owners. </p> <h2>Friends and business partners</h2> <p> The three friends, Morten Fullerton, Rolf Nolsøe Bau and Nikolaj Lehmann, agreed that the world needed a healthy, tasty organic fruit and nut bar without additives and decided to make their own. Rawbite is driven by simplicity, joy and dedication to the product and quickly became a success. </p> <h2>Ready to enter the American and Chinese markets</h2> <p> The bar is now sold in 25 countries and is ready to enter the American and Chinese markets. Rawbite is depending on a strong and flexible logistics partner and the cooperation with DSV has been all important to the success, says Nikolaj Lehmann and continues:<br>  <br> <em>"Our experience with national and international transport is very limited. We need a professional partner to give us good advice, so we can concentrate on our core business. DSV is the right choice especially with the potential lying ahead of us."</em> </p> <p><a href="" class="more-drop" target="_blank">Read more about Rawbite (In Danish/login required)</a></p> Mon, 30 Nov 2015 08:44:42 Z <p>Aerospace is an industry with a strong interaction between humans and the machinery they work with. If parts fail to arrive then production stops, flights fail to take off and the world economy suffers. What’s more it’s an industry where traceability and fast, on-time delivery of spares are absolutely essential. </p> <p>Download our white paper to see what to consider when choosing a logistics supplier: <br> <br> <a href="/downloads-and-services/white-papers/aerospace" class="more-drop">Download the white paper about logistics for the aerospace industry<br> </a> <br> <br> <br> </p> <br> Wed, 25 Nov 2015 23:00:00 Z <p>Kibera is the largest slum area not only in Nairobi, Kenya but in all of Africa. Here the Human Needs Project (HNP) helped establish the Kibera Town Centre which opened on 24 July 2014.  </p> <h2>The Kibera Town Centre</h2> The Town Centre has its own source of water and power and a recycle/re-use system for its wastewater. It provides access to clean drinking water, toilets, showers, washing machines and dryers, a health kiosk and much more including wi-fi/internet access. <h2>Our contribution </h2> We arranged handling and transport of a complete sound system from pick up in Denmark to delivery at the Kibera Town Centre. And we managed to arrange delivery just in time for a recent charity concert hosted by HNP co-founder Connie Nielsen. The sound system was donated by AV-HUSET in Denmark. <h2>The Human Needs Project </h2> <p> It began with a determination to provide clean water to the inhabitants of Kibera. As a result and after filming "Lost in Africa" in Kibera in 2010 Danish actress Connie Nielsen, probably best known for her role in Gladiator, co-founded the Human Needs Project together with David Warner, the CEO of a California, USA based construction company.  </p> <p>The objective is to provide clean drinking water, sanitation and energy and, subsequently, social and financial empowerment services. </p> <p><a href="" class="more-drop" target="_blank">Read more about the Kibera Town Centre</a> </p> <br> Tue, 24 Nov 2015 12:06:08 Z <p>The description is Anders Michael Pedersen’s, lecturer at <a href="" target="_blank">Svendborg Business College in Denmark</a>. Every year, the college arranges a two-week long study strip to the US for the 3rd year International Class students. The main purpose of the visit is a one-week study abroad experience at <a href="" target="_blank">The Southwest Tennessee Community College in Memphis</a>, but they also make time to visit some companies, including the DSV US HQ in New Jersey.</p> <p><strong>A 20-year tradition</strong></p> <p><strong> </strong>This year was special, since it was a 20 year anniversary trip. “The College in Memphis presented us with a plaque and everything,” Mr Pedersen fondly recounted during the interview for this article. The visit to DSV is also a firmly established tradition, although they haven’t been doing it for 20 years yet, he explained. </p> <p> The travel plan is more or less fixed: Once they have completed their study experience at the College in Memphis, the students visit Washington for some educational sightseeing and then go on to New York. On their way, they stop in at the DSV office in New Jersey for some career inspiration.</p> <blockquote> It was so exciting. I was almost ready to apply to become a trainee myself, even though I’m 53 years old. I used to work for the Danish-based company Rockwool, and back then we knew DSV as a local transport company … So my eyes were opened, and I learned that today, DSV is one of the world’s biggest transport and logistics companies.</blockquote> <p> – Anders Michael Pedersen</p> <p> <strong>Always looking for talented trainees</strong></p> <p><strong> </strong>26 students and two teachers visited our office on 5 October. “We always invite them to attend a presentation of our company, meet with our trainees and join us for a serving of coca cola and dunkin’ donuts, before they leave,” long time employee and visit coordinator Anne von Huth explains. “We’re very happy to receive them and give them insight into our world,” she adds.<br /> <br /> </p> <p><img alt="" width="460" height="257" src="" /> </p> <p>This time, the students were welcomed by Rasmus Haaning, Assistant Branch Manager, who also gave the presentation. He was then joined by Carsten Trolle, CEO of the Air & Sea Division, who came in and said a few words about the DSV business. Finally, the students met with trainees Adrian Harboe and Mathias Mosbæk as well as Lars Nielsen, Ocean Imports Manager, who happens to be a Svendborg Business College alumnus.</p> <p> </p> <blockquote>We’re always on the lookout for talented trainees, so we like to do our bit to impress college students while we have their attention. And we must be doing something right, because the feedback is that every year, quite a few of the students choose a career in transport and logistics,</blockquote> <p> Anne finishes.</p> <p> <strong>Could global transport and logistics be for you?</strong></p> <p><strong> </strong>The path to a traineeship somewhere in the DSV world usually goes via a local two-year internship and training programme, which leads to a diploma as a certified freight forwarder. </p> <p> </p> <a class="more-drop" href="" target="_blank"> <p>Check out our Young DSV Programme and start your global career</p> </a><br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Thu, 19 Nov 2015 09:22:44 Z <p>Are you shipping dangerous goods without realising that it’s hazardous? </p> <p>Did you know that quantity can determine whether or not goods count as dangerous? That one box is OK, but that several together can mean you are subject to the maze of rules and regulations for shipping chemicals and dangerous goods? </p> <p>Download our white paper to find out more: </p> <p> <a class="more-drop" target="_blank" href="">Download the white paper about shipping dangerous goods</a></p> Thu, 29 Oct 2015 08:39:32 Z <p>Unfortunately, we are restricted in how much we can say or do while the transaction process is underway, so apart from a few editorial comments that news will have to wait for a future issue.  </p> <p>Still, we believe this issue is one of our strongest and most exciting in a long time, with both in-depth articles describing our way of doing business, how we are educating freight forwarders to prepare them for the future and much more. Enjoy.</p> <p>Here is a sample of the articles in this issue:</p> •    <strong>Endless potential (p. 4-7) </strong><br />       DSV opened its doors to investors and analysts at the Capital Markets <br />       Day held at the headquarters in Hedehusene, Denmark <p>•    <strong>That'll teach them! (p. 18-19)  </strong><br />       The Young DSV Programme is designed to attract young talent and <br />       ensure qualified labor in all countries</p> <p>•    <strong>Thank you for excellent performance! (p. 22-23) </strong>         <br />       High praise from Novozymes when DSV delivers much more than <br />       promised</p> <a class="more-drop" target="_self" href="">Read the corporate magazine</a><br /> Wed, 28 Oct 2015 12:08:30 Z <p>Jens Bjørn Andersen, CEO: "We are extremely pleased with the progress for the third quarter of 2015; DSV has gained market share in all business areas, with both earnings and cash flow keeping up. The Air & Sea Division continues the positive development and delivers 24% growth in operating profit, and we can raise our overall performance outlook for 2015..."</p> The consolidated full-year outlook for 2015 previously announced is raised as follows: <ul> <li>Gross profit is expected to be in the range of DKK 11,000-11,200 million (previously DKK 10,900-11,200 million)</li> <li>Operating profit before special items is expected to be in the range of DKK 2,950-3,050 million (previously DKK 2,850-3,000 million)</li> <li>Free cash flow before any acquisition or divestment of enterprises is expected to approximate DKK 2,200 million (previously DKK 2,100 million)                                              </li> </ul> All other expectations for the full-year performance are unchanged.<br /> <p><a href="" target="_blank" class="more-drop">Find the interim financial report here (PDF)</a></p> <br /> Tue, 27 Oct 2015 23:00:00 Z In highly specialised footwear logistics sites DSV stores millions of shoes and daily thousands of pairs are shipped to stores all over Europe and increasingly direct to customers’ homes. What makes this business special? What are the specifics involved in handling warehousing, order management and distribution of shoes? And what’s in store for the footwear industry? <br /> <br /> Two DSV logistics experts discuss their experience and give their suggestions for the footwear industry. <br /> <br /> <iframe width="100%" height="166" frameborder="no" scrolling="no" src=""></iframe> Thu, 22 Oct 2015 11:34:19 Z The object is to keep our transports moving with a minimum of downtime. The best way to ensure this, we have found, is to provide our own fast, competitive and reliable trailer service. And so we are expanding our network as quickly as possible to obtain full European coverage.<br> <br> <blockquote> We are thrilled to have been able to open five workshops in ten months. And we are even more thrilled to welcome another eight highly qualified mechanics to our team,</blockquote>says Flemming Steiness, Equipment Deputy Manager<br> <br> <img style="height: 257px; width: 460px;" src="" alt="Man welding trailer"> <h2>The repair centre in Gothenburg</h2> On 2 November at 7 am, eight full time mechanics will be ready to welcome the first customers. The workshop is open to trailers operated by DSV as well as by other freight forwarders and hauliers. <br> <br> The mechanics will be working across seven lanes; and they also have a tyre machine at their disposal, allowing them to quickly change tyres on the spot. <br><br>True to the DSV repair centre concept, we have equipped the new workshop with state-of-the-art management systems, enabling our mechanics to view work orders, information on the trailers and other information from a single screen. Time spent on a repair will be scanned directly into our workshop management system, no paper and no time wasted.<br> <br> <img style="height: 257px; width: 460px;" src="" alt="Man pulling trailer"><br> <br> Like Landskrona, the centre in Gothenburg has a contractual partnership with <em>Besikta</em> who is authorised to carry out Swedish MOTs. This will enable the Gothenburg team to offer customers great flexibility six days a week. We expect to carry out 1,500 MOTs a year at our new site. <br> <br> In addition to drive-in services (full range of trailer repair and maintenance), the centre offers mobile trailer service – electric repairs, tilt repairs, EBS and tyres etc. This service covers a geographical radius of 150 km.<br> <h2>The new trailer service centre is right next to the Port of Gothenburg<br><br> </h2> <a originalpath="ägen+29/@57.7035712,11.8359064,348m/data=!3m1!1e3!4m3!3m2!1s0x464f8c5d8f6afb5b:0x33fc79f371a435f5!4b1" originalattribute="href" target="_blank" href="ägen+29/@57.7035712,11.8359064,348m/data=!3m1!1e3!4m3!3m2!1s0x464f8c5d8f6afb5b:0x33fc79f371a435f5!4b1">Arendalsvägen 23 <br> SE-418 78 Gothenburg<br> Sweden</a><br> <br> Opening hours are weekdays: 7 am to 6 pm<br> <p> </p> <h2>Find and read more about our repair centres</h2> <a originalpath="" originalattribute="href" class="more-drop" target="_blank" href="">DSV Repair Centre in Landskrona, Sweden</a> <a originalpath="" originalattribute="href" class="more-drop" target="_blank" href="">DSV Repair Centre in Finland</a> <a originalpath="" originalattribute="href" href="" target="_blank" class="more-drop">DSV Repair Centre in Denmark</a> <a originalpath="" originalattribute="href" href="" target="_blank" class="more-drop">DSV Continental Repair Centre (The Netherlands)</a> <br> Thu, 22 Oct 2015 06:22:00 Z <p>Do you have enough visibility in your supply chain? </p> <p>More and more supply chains include control towers – find out what they are and how they can benefit your supply chain.</p> Topics in this white paper include: <br> <ul> <li>What is a control tower and do I need one?</li> <li>What is a control tower <em>not</em>?</li> <li>What is a complex supply chain</li> <li>Should I outsource my control tower or run it all in-house?</li> </ul> <p><a class="more-drop" target="_blank" href="">Download the white paper about control towers</a></p> Wed, 14 Oct 2015 22:00:00 Z The Boards of Directors of DSV and UTi have unanimously approved the transaction. <br />     <br /> <strong>Kurt K. Larsen, Chairman of the Board of DSV, comments:</strong><br /> <em>"It is a great pleasure for me to announce the first step towards the combination of UTi and DSV. We complement each other perfectly, both in terms of business activities and geography. Together, we will be even stronger and able to capitalise on business synergies as well as a greater global reach to the benefit of shareholders, customers and employees. We look forward to joining forces and welcoming our new colleagues from UTi to DSV."</em><br /> <br /> <strong>Roger MacFarlane, Chairman of the Board of UTi, comments: </strong><br /> <em>"We are operating in an industry where increasingly scale is critical. Joining forces with DSV delivers substantially greater client value and many future opportunities for our people while it is financially very attractive for our shareholders. As a result, the Board of Directors of UTi has unanimously approved the agreement with DSV and strongly recommends that our shareholders accept the offer."</em><br /> <br /> The transaction is conditional on obtaining the approval of the shareholders of UTi and receipt of the relevant regulatory approvals. Closing is expected in Q1 2016.<br /> <h2>Strategic rationale – a great fit</h2> Acquisitions are an integral part of DSV's growth strategy, and DSV has a strong track record of successful integration of acquired companies. The acquisition of UTi is expected to increase DSV's annual revenue by approximately 50%, creating one of the world's strongest transport and logistics networks. <br /> <br /> Pro forma 2014 revenue amounts to approximately USD 13 billion (DKK 75 billion) and the combined workforce will grow to 44,000 people in 84 countries, 848 offices and 339 logistics facilities. <br /> <br /> The Air & Sea Division will be significantly strengthened, and DSV will increase its industry specific capabilities across all divisions. Furthermore, DSV will now be truly global within contract logistics and expand into road freight activities outside Europe. This will enable the company to offer its customers a broader range of services. <br /> <br /> The combined companies will have a more balanced geographical footprint with approximately 61% of revenue in Europe, Middle East and North Africa, 17% in Americas, 16% in Asia (APAC) and 6% in Sub-Saharan Africa. <br /> <h2>About UTi Worldwide Inc.</h2> Headquartered in California, US, UTi is a global, asset-light supply chain services and logistics company. In the 12 months ending 31 July 2015 UTi achieved consolidated revenues of USD 3.9 billion and an adjusted EBITDA of USD minus 6 million. UTi employs approximately 21,000 full-time employees in 58 countries across more than 300 offices and 200 logistics centres and offers complete supply chain services and solutions, including air, ocean, distribution, customs brokerage and contract logistics. <br /> <br /> UTi has a strong presence in North America and a leading position in South Africa. It also operates an extensive network in Asia-Pacific and Europe. In the 12 months ending 31 July 2015 UTi's Freight Forwarding and Contract Logistics & Distribution segments reported revenues of more than USD 2.5 billion and USD 1.4 billion, respectively. As a result, UTi is a global top 20 third party logistics provider.<br /> <br /> Fri, 09 Oct 2015 06:36:06 Z <p>Is it just a question of time? </p> <p>Ensuring your perishables arrive on time is not just a matter of a timetable and transport. There are regulations to consider, interlocking schedules and the mode of transport you use. Make the wrong choices and your fresh fish will be as old as the waters they were swimming in, your flowers will be wilted and dropping petals and your peaches or tomatoes risk being bruised or rotten. </p> <p>Download our white paper to find out exactly what you need to consider to get your perishable goods to market in pristine condition. </p> <p><a class="more-drop" target="_blank" href="">Download the white paper about perishables</a> </p> Mon, 05 Oct 2015 22:00:00 Z Friday 18 September was the official big opening, although the office, terminal and warehouse have been in operation since June. The consolidation of the DSV sites in the area has been a gradual process with the divisions and departments moving in one after another over the course of the summer. The actual moves all went very smooth with no operational delays. <br> <br> <blockquote> In Krefeld, we have consolidated eight former German DSV sites. The facility is now shared by all our three divisions, promoting cooperation, economy of scale and One DSV,</blockquote> Brian Winther Almind, Group Property Director, comments.<br> <br> <p> The grand opening on Friday 18 September was attended by 300 external guests, including regional political and business leaders as well as both the German and Executive DSV Management teams. On Saturday 19 September, the employees and their families enjoyed a well-deserved day of celebration with train journeys around the facility, food and entertainment for the kids.</p> <p><img style="height: 257px; width: 460px;" alt="Train ride at opening of DSV Krefeld" src=""></p> <p><em><strong>Guests were invited on a train ride... 168,000 m2 is a lot to cover on foot</strong></em> </p> <h2>400 employees in an architectural gem</h2> <p> <a target="_blank" href="">The architects AK83 who have designed the Krefeld site call it big and beautiful</a>. And it certainly is big: A total ground area of 168,000 m2 is home to a 50,000 m2 warehouse, a 12,000 m2 cross-docking terminal  and 6,500 m2 office space – leaving plenty of room for growth. </p> Another  5,000 m2 cross-docking area can easily and quickly be added. In its present state, the logistics centre is already DSV’s third-largest site – Landskrona in Sweden is currently the largest, followed by Horsens in Denmark. <br> <p> <a class="more-drop" target="_blank" href="">Watch the Krefeld project film to get an understanding of the scope.</a> </p> <h2>The latest and greatest</h2> The property has been developed according to modern standards for energy efficiency and sustainability. The aim is to obtain the DGNB Certificate Silver, and a pre-certification has already been granted. In addition, the warehouse and terminal have been designed and built to meet all known logistics demands and challenges. <br> <br> <blockquote> If it’s possible, it’s possible in Krefeld,</blockquote> Bart Peeters, CEO DSV Solutions Germany, says.  <br>  <br> The location is close to ideal in the North Rhine-Westphalia area, close to the A57 Motorway, Düsseldorf Airport as well as the Belgian and Dutch borders. Furthermore, the major ports in Rotterdam, Antwerp, Wilhelmshaven, Bremerhaven and Hamburg are all accessible within three hours driving time.<br> <br> <p> We look forward to servicing and welcoming you at DSV Krefeld. <br></p> <h2> Krefeld contact details</h2> DSV Air & Sea GmbH / DSV Solutions GmbH / DSV Road GmbH<br> Nirostastr. 3 (truck entrance: Hans-Günther-Sohl-Straße 1)<br> 47807 Krefeld - Germany<br> Phone: +49 (0) 2151-7371-0 Wed, 23 Sep 2015 07:32:08 Z <p>3D printing is a hot topic within the logistics industry, with predictions ranging from statements that it will ruin the industry to ones depicting it as the next new growth engine for the companies that are ready to deal with the new technology.</p> <blockquote>We are both aware of and knowledgeable about current industry trends and discussions and want to share our expert knowledge. We want to be part of the solution to this challenge,</blockquote> says Thomas van Vliet, Marketing Manager, who interviews Erik van Wunnik, Business Development Director DSV and 3D printing expert.<br /> <br /> <a href="" target="_blank" class="more-drop">Listen to the podcast and get our expert's view on the topic</a> Tue, 22 Sep 2015 07:08:56 Z The UN, The US and The EU, among many others, continually compile and present blacklists of countries or regions that are deemed a security risk, political risk or financial risk. While some countries are in fact more blacklisted (sanctioned) than others, it is true for all that any relations (diplomatic or business) should be carefully considered.<br /> <br /> For DSV, this means keeping track of restricted countries and any sanctions applying to the transport of cargo to, from or via these countries. It’s a tight rope, but at DSV, we walk it every day with the help of our in-house experts.<br /> <h2>Compliance and security at work</h2> <p>As part of our Group Compliance Department, we have a Group Legal and Security unit, including a new compliance review team that keeps a close eye on policies and embargoes from the various issuing bodies. Their job is to make sure that operations comply with any sanctions as well as group policies for restricted countries.</p> <p><img src="" alt="Compliance review team 4 people" style="height: 257px; width: 460px;" /> <br /> <em><strong>The new compliance review team. From left: Michał Ziobro, Katarzyna Saganowska, Izabella Konarzewska and Mateusz Radziewicz<br /> </strong></em></p> <em><strong> </strong></em> <p><em><strong> </strong></em>The compliance review process comes into play when the countries involved, the commodities or the parties are subject to sanctions or embargoes. In addition to general screening at the corporate level, screening is also performed at the shipment level: All system requests for transports to/from/via blacklisted countries will automatically trigger a message to the compliance review team who will then investigate further. </p> <blockquote> It’s important and complex work to thoroughly check that each transport, the actual cargo and the parties involved are not sanctioned in any way, so that’s why we are now lifting the shipment checks out of operations and into our specially trained review unit,</blockquote> <p> Patrick Figiel-Kibsgaard, Group Legal and Security Manager, says. </p> <h2> Blacklisted or restricted?</h2> At the moment, the following countries/territories are either completely or partly banned – and heavy restrictions on transactions (including the transport of goods) apply:<br /> <ul> <li>The Islamic Republic of Iran (completely banned)</li> <li>The Republic of Cuba (no US shipments)</li> <li>The Democratic People’s Republic of North Korea (no US shipments)</li> <li>The Republic of Sudan (No US shipments)</li> <li>The Syrian Arab Republic (No US shipments)</li> </ul> Other restricted countries include: <br /> <br /> Afghanistan, Belarus, Bosnia Herzegovina, Burma, China, Democratic Republic of the Congo, Croatia, Cyprus, Egypt, Eritrea, Guinea, Haiti, Iraq, Ivory Coast, Lebanon, Liberia, Libya, Moldova, Pakistan, Rwanda, Sierra Leone, Somalia, Sri Lanka, Tunisia, Serbia, Vietnam, Yemen and Zimbabwe. <br /> <br /> These countries are subject to a particular compliance process but otherwise not sanctioned.<br /> <br /> Even with comprehensive lists and policies, it’s difficult to walk the tight rope, and for this reason transports to/from/via blacklisted and restricted countries are banned in DSV US: <br /> <br /> <blockquote> The legislation from the US authorities is just so comprehensive that the best approach is ‘better to be safe than sorry’,</blockquote> Patrick elaborates. <br /> <br /> The same goes for the transport of “weapons and warlike materials” to/from/via all countries throughout the entire DSV organisation. <br /> <h2>When sanctions are lifted</h2> By the nature of our business – global transport and logistics – DSV tends to have insights ahead of everybody else when it comes to changes in the security, political or financial climates. We are among the first to know if roads and ports are closing, authorities stop processing and/or control measures increase, because we’re right there at the front, shipping goods – and we get news of every little bump along the way. <br /> <br /> <p> Similarly, in order to service our customers in the best possible way, we need to be the first to know when roads and ports start to open again and the “hold” orders are lifted. </p> <p> So, the question for DSV is not so much “to Cuba or not to Cuba” but rather “when to Cuba”. Actually, Cuba is one of those countries that are more grey than blacklisted – in Europe at least. For the past many years, Spain and Portugal have had thriving business relations with Cuba without any problems. The same goes for business relations between some European countries and Sudan and Syria. The point is that, for the most part, it’s more grey than black.</p> <p><img style="height: 257px; width: 460px;" src="" alt="Cuba setting" /><br /> <em><strong><a href="" target="_blank">Recently, veteran diplomat Jose Cabanas became Cuba's first ambassador to the United States in 54 years  </a></strong></em></p> <p> When it comes to Cuba and The US, however, heavy sanctions still apply despite a recent relaxation of tension between the two. </p> For the moment, we wait. But the second the US embargoes are lifted, DSV US will engage in whatever transport and logistics business is there. We might even open an office – because times are always changing, goods always need to be moved, and DSV wants to be among the first. <br /> Fri, 18 Sep 2015 07:44:22 Z <p>The Chairman of the Board and former CEO of DSV celebrates his 70th birthday today. </p> <h2>A good result</h2> <br /> <p>Kurt K. Larsen has been with DSV since 1989, when he joined us as part of an aquisition. During his period as CEO, most of it with founder Leif Tullberg at his side, DSV grew from a local Danish company to one of the largest freight forwarders in the world. </p> <p>So the Chairman has reason to be satisfied with his work, and he is. When asked if he has any regrets, Kurt smiles: "No, I don't work that way. And look at the company I helped create. It's healthy, profitable and in very capable hands, including my own for now. I think we have a healthy organisation and excellent leadership throughout. I am very happy." </p> <h2>A young man discovers he wants to be in charge</h2> <br /> <p>His rise to be a knighted captain of industry was by no means clear at the start of his career. Like many in his generation, schooling was not very important, so he left after middle school and took up the trade of freight forwarding.</p> "I learned freight forwarding at Gyldenstein Eftf. I remember they were very sweet people. Then I went to Rich. Frederiksen in 1969. We started out with six trucks, and since I was one of the first forwarders there it only seemed natural that I would be in charge of the new people coming in as we grew."<br /> <br /> From then on, a career in leadership took form although Kurt is quick to point out that he did not have any real ambition to move up at first:<br /> <br /> "I found out that I was pretty good at being a leader, and since I really hated having others tell me what to do it worked out well that I took control. I didn't really have a plan, but when my wife, Vibeke, and I had twins, it became more serious, since I now had to a family to support."<br /> <br /> The part about not liking others to be in charge led to a peculiar clause in Kurt's contract when he was hired as CEO of Borup Autotransport in 1976:<br /> <br /> <p>"I was able to decide my own contract when I went to Borup, so I got a clause that said that I 'was not obliged to accept any equal or superior competency.' In other words, I was in charge." </p> During those years, Kurt grew his businesses on what we now call the DSV DNA: an overriding focus on delivering bottom line profit and a clear people-management strategy of rewarding key personnel and recruiting from within.<br /> <br /> <h2>Moving to DSV and growing an empire</h2> <br /> <p>After an already solid career in freight forwarding in companies that had either competed with or been acquired by DSV, Kurt finally moved to DSV when Borup Autotransport was acquired in 1989. Here, he partnered with Leif Tullberg, one of the founders of the company: </p> <p>"Leif and I worked very well together. He took care of the gravel business that DSV came from as well as all the corporate work with our Board of Directors and with the banks etc. I was in charge of the business." </p> <p>The first major acquisition came in 1997 when DSV bought Samson Transport Co., more than doubling its revenue in two years. </p> <p>"The decision to buy Samson Transport was a bit of a coincidence. We had a lot of money, little debt and a good cash flow. So we had to expand by acquisition. Then Samson, a fine old forwarding business was put up for sale, and we ended up buying it," says Kurt. </p> <p>The two CEO's would refine and improve on acquiring large companies during their time at the helm. </p> <p>"We didn't know it was something we were good at when we started. But we discovered that we were. Good at integrating different companies and exploiting the synergies. And it happened fast. Our share price went up and people realised that we could acquire a company that was not making money and quickly start turning a profit." </p> <p> <img width="460" height="257" alt="DSV Management 2004" src="" /></p> <p>Leif Tullberg (left) and Kurt K. Larsen (right) together with a young CFO Jens H. Lund (2004) </p> <h2>CEO and Chairman</h2> <br /> <p>As mentioned, Kurt has strong opinions on leadership and about running a business. And he is never shy about discussing them. He will probably deny it, but he is a master communicator who uses his natural charm to disarm his often brutally honest message. This is something our current CEO Jens Bjørn Andersen appreciates: </p> <p>"I have always liked Kurt’s style and the fact that he is blunt about how things are. When one makes an agreement with Kurt, one is never in doubt about what the terms are and what he thinks,” he says and continues: “Kurt makes it simple and that is reassuring. One never feels that he does things for tactical reasons or tries to make you insecure. That doesn’t mean that one isn’t being evaluated, but there is never an ulterior motive and that creates a sense of security." </p> <p>The sense of loyalty goes both ways. Kurt is obviously happy with the leadership of DSV and he speaks fondly of working in the company for so many years and of the trust the board put in him as a CEO: </p> <p> "We had an excellent Board consisting of old hauliers when Leif and I were in charge. They trusted us, even when we screwed up, and we did. But we learned as we went along, and that is really the story of my life; I’ve learned by doing – and I’ve been lucky to have good people around me my entire career." </p> <p> </p> <p><img width="460" height="257" src="" alt="Kurt K Larsen bouhood" /> </p> <p>Happy birthday, Mr. Chairman.</p> <br /> <a href="/About-DSV/history" target="_self" class="more-drop">DSV over time</a><br /> <p>some quotes and pictures in this article are from an article on by Bertil Fruelund.</p> Thu, 17 Sep 2015 09:19:02 Z <p class="Default">Until 2006, DSV (then DFDS) had operated through agents in India. However, at the time, it became increasingly clear that DSV should establish a presence to further grow the business. And so a team of four Danes was put together and sent on a mission to establish DFDS India. </p> <p class="Default">With the support of DK-based Peter Larsen (now Regional Director, Middle East, Sub Continent and Africa), the team consisted of Lars Nielsen, who had worked with one of DSV’s former Indian agents; Michael Carstensen, who came from an MD role in DSV Indonesia; Christian Hoegh Andersen from DSV DK; and Martin Roos from DSV DK: </p> <blockquote class="Default">We spread out to the four main metropolises: Delhi, Mumbai, Chennai and Bangalore to establish what we now know as DSV India. I believe we were one of the first Air and Sea entities to use the new consolidated name DSV.</blockquote> <p class="Default">Today, DSV India has nine offices and employs more than 230 staff who produce an annual turnover in excess of USD 50 million. </p> <p class="Default">This is Martin's story…</p> <p class="Default"><img style="height: 257px; width: 460px;" alt="Woman with chickens_by martin Roos" src="" /></p> <p class="Default"> </p> <h2>A great first expat experience</h2> <p class="Default">India is Martin’s first experience as an expatriate – and what an experience: “India is unlike anything I could have anticipated and certainly unlike anything I have ever experienced before”. </p> <p class="Default">The decision to move abroad was easy for Martin, as<strong> </strong>Denmark is a relatively small country and he has always been eager to experience new cultures and places. “With my personality and mind-set, it was only a matter of time before I would seek challenges outside of Denmark”. </p> <p>Another aspect of the decision was the career and business prospects. </p> <blockquote>The business environment and general pace in India is faster than in most other countries, which obviously generates opportunities that more stable economies simply cannot. So this was a big step up for me,</blockquote> <p>he explains.</p> <h2 class="Default">Change is the norm</h2> <p class="Default">An easy decision turned out to be hard work. It took Martin a year to settle in, not least physically. The food, the climate, the culture and a busy job all proved to be quite the challenge, albeit a welcome one. “I left Denmark to test my own capabilities and limits,” he states. And that has certainly been the case. In India, no two days are the same; the unexpected constantly happens, which requires you to continuously motivate and remind yourself to keep on track. </p> <p class="Default">As it turns out, the thing Martin now appreciates most about India is the climate and the exotic feel – and the many different faces of India. Goa, for example, is only an hour’s flight from Mumbai and a nice retreat from the hustle and buzzle of Indian city life with people literally everywhere. </p> <p class="Default"><img style="height: 257px; width: 460px;" alt="Male vendor India_by Martin Roos" src="" /></p> <h2 class="Default">Paving the way for achievements</h2> <p class="Default">In other parts of the world change is not necessarily a good thing or at the very least, it’s a difficult process. But in India, Martin has found that people are ready to change, allowing him and others to quickly see and measure the impact of “what we are trying to build… India is such a vibrant place with a host of opportunities – and populated with very talented people”.<strong> <br /> </strong></p> <p>He is slightly annoyed that Indians are sometimes seen as uneducated and unambitious compared to other populations. India is just fundamentally different in so many ways as a result of how the culture and society has been built and established, he emphasises: “And it’s a nation of 1.2 billion inhabitants, which does not compare to, say, a nation of 5 million,” he adds. </p> <p class="Default">Martin is proud of his team. “It’s not a one-man show,” he says; “we have a whole organisation in place with trainees, forwarders, team leaders, heads of department, branch managers etc., the same as everywhere else in DSV. And we’re doing very well.” </p> <h2 class="Default">Not a nation of elephants and snake charmers</h2> <p class="Default">Another misconception about India is that elephants and snake charmers dominate the streets. </p> <blockquote class="Default">There are a lot of stereotypical ideas out there, but they usually boil down to fear of the unknown or little knowledge of today’s India. I always suggest that people visit and see for themselves. I have the greatest respect for people who do that, even if they end up concluding that India is not their cup of tea. At least they gave it a shot.</blockquote> <p class="Default">Having said that, he does admit there are negatives to life in India – like all other places on the planet. He still finds it difficult to live with issues such as poverty and social hierarchy. “It’s hard to witness and accept that for some people choice and education do not exist.” </p> <p class="Default">He also has a hard time with the general lack of structure and ownership, but knows that continuous follow-up is the key and must be both expected and accepted as the order of the day, even if it can be hard sometimes. </p> <p class="Default"><img width="460" height="257" style="height: 257px; width: 460px;" alt="Man carrying food India_by martin Roos" src="" width="460" height="257" /></p> <h2 class="Default">Make sure you have someone to talk to</h2> <p class="Default">During his nine years in India, Martin has benefitted from a great network. And he stresses the importance of being active in an expat network: </p> <blockquote class="Default">Make sure you have someone you can talk to and share local difficulties and challenges with. It’s therapeutical, you get things off your chest, and, if you listen in return, you’ll benefit from another person’s experience with a similar situation. </blockquote> <p class="Default">He continues: </p> <p class="Default">“My former manager (Michael Carstensen) was a central character in the expat society, always helping other expats personally and professionally. It is not always appreciated or acknowledged, but it has taught me to always extend a helping hand; you might need it one day yourself. I try to pass on all the advice and learning I have received to the new generation of expats”.<strong> <br /> </strong></p> <p class="Default">Being a part of a great network is one thing, you also need to be mentally prepared for what you are getting yourself into. It helps to keep an open mind and take the time to learn about local etiquette and culture, so you can apply it to your new role and responsibilities.<strong> <br /> </strong></p> <h2 class="Default">I absolutely love it and wouldn’t be without it</h2> <p>Martin currently has no plans to return to Denmark or seek new challenges in another country. He feels he has developed as a person to become more understanding as a result of his encounter with and continued life in India:</p> <blockquote>Being an expat has broadened my perspectives on many fronts; I certainly have an improved cultural understanding compared to ten years ago. Now, I try to understand the cultural and social heritage and why people might act the way they do rather than just entering into an argument or a discussion. For me it is important to understand where people are coming from and what could have possibly shaped their opinions.</blockquote> <h2>CV and bio   </h2> <table style="height: 160px; width: 460px; background-color: #cecfd1;" cellspacing="5" cellpadding="5"> <tbody> <tr> <td style="width: 300px; vertical-align: top; text-align: left;"> <p class="Default"><strong>Professionally:</strong></p> <p class="Default">Trainee 2004-2006 (DSV DK)<br /> Business Dev. Manager 2006-2012 (DSV India)<br /> Head of Sales 2012-2014 (DSV India)<br /> MD DSV India & Bangladesh 2014-      </p> </td> <td style="vertical-align: top; text-align: left;"> <p class="Default"><strong>Privately:</strong></p> <p class="Default">37 years old, lives in Mumbai with wife Priya.</p> </td> </tr> </tbody> </table> <p> </p>   <br /> <p><a href="" class="more-drop" target="_blank">Find out more about global career opportunities in DSV</a></p> <p><a href="" class="more-drop" target="_blank">Visit the DSV India website for more information about our business in India</a></p> Wed, 16 Sep 2015 08:48:41 Z <p>While breakfast was being served in the HQ atrium, CFO Jens Lund started the day by being interviewed by Danish business TV Borsen Play about share buy-back programmes. Then, at 9:00 sharp, CEO Jens Bjørn Andersen took to the stage to welcome analysts, investors and journalists to DSV and a packed day of information about DSV.</p> <p>Capital Markets Day is a recurring event for our stakeholders, although there is no set interval. The last CMD was in 2011.</p> <p><img width="460" height="257" alt="Capitale Markets Day 2015" src="" style="height: 257px; width: 460px;" /></p> <h2><strong>M&A if and when it makes good business sense</strong></h2> <p><a href="" target="_blank">The entire executive team was there</a>, representing a total of 150 years of DSV management experience. A full line up, allowing our stakeholders to get the latest news directly from the horse’s mouth and to ask questions directly to the responsible manager. </p> <p>Jens Bjørn Andersen was the first one on the floor, and having reported on current business performance and financials, he reassured the crowd that M&A is still high on the DSV agenda, provided it’s a good business case: The right fit at the right price: </p> <blockquote>Jens Lund and I are well aware of the M&A opportunities within the industry, we keep abreast of developments, and every week we have meetings about potential acquisitions. But we are not desperate, we’re in good shape and not under pressure to make acquisitions to grow – and we’re not going to do M&A’s just to meet expectations.</blockquote> <h2><strong>On track and working on achieving ambitious targets</strong></h2> <p>Following Jens Bjørn Andersen’s introduction, each of the divisional CEO’s presented their state of affairs, emphasising challenges and opportunities. Common to all three divisions is the ambition to take market shares and increase productivity through new and improved IT systems.</p> <p>To illustrate the role and importance of IT, the divisional presentations were interspersed with an IT case and presentation by Department Manager Morten Landry Sørensen and CIO Jesper Riis, respectively. This worked really well to show that our TMS (transport management systems) are key to continued efficiency and transparency – and to freeing up freight forwarders to do what they do best: Buying and selling at a good price and providing excellent customer service. </p> <p><img width="460" height="257" alt="Morten Landry Sørensen at CMD 2015" src="" /></p> <p><strong><em>Department Manager Morten Landry Sørensen talking about the Air & Sea Division's Transport Management System</em></strong></p> <h2><strong>It’s really all about the customers</strong></h2> <p>In the second half, Chief Commercial Officer René Falch Olesen gave an update on customer and market trends, including new express delivery services such as Amazon’s <em>Primenow</em> one hour delivery service for prime members. </p> <p>Basically, customers want more, faster and easier with full track’n’trace – and preferably for less. This puts great demands on supply chain logistics and all related products. </p> <p>"Convenience ranks as the most important factor for B2B users when purchasing products and services," one of the slides cited (Forrester Research, 2014).</p> <p>For this reason, great efforts are being put into a new digital E-booking platform – MyDSV. Simultaneously, the entire sales organisation is working hard to listen and talk to customers through our Customer Dialogue Programme. Both new and existing customers are in focus. </p> <h2><strong>Wrapping up with the numbers </strong></h2> <p>Saving the best for last, as CFO Jens Lund himself pointed out, the analysts, investors and journalists were given a rundown of the financial numbers and governing accounting principles.They were also reassured that the search for operational excellence will continue across DSV. </p> <p>Jens Bjørn Andersen recapped the key takeaways from all presenters before sending our guests on a guided tour of the HQ cross-docking terminal with Group Property Director Brian Winther Almind.</p> <p><a class="more-drop" target="_blank" href="">The agenda for the day as well as all presentations are available here</a>. </p> Tue, 08 Sep 2015 05:47:52 Z <p>DSV has known Arla for years, as a customer. The normal delivery is<a target="_blank" href=""> road transport of dairy products across Northern Europe</a>. Last year, the long-lasting cooperation was extended to also include logistics planning, building and warehouse operation.</p> <blockquote>Arla didn’t think of DSV in terms of warehouse logistics, so the tender actually came in through our Danish Road connection to Arla.</blockquote> <p> Heiko Henkel, Director of Business Development, DSV Solutions explains and adds: "We had a lot of help from Danish colleague Michael Gregersen who was able to establish the contact."</p> <p> Following a number of productive meetings, DSV Property was chosen as the right partner in building Arla’s new logistics hub in Northern Europe; in one of the last meetings, DSV Property presented a logistics solution and a location that suited Arla to a tee:</p> <p> </p> <h2>A 10,000 m2 combined warehouse/cross-docking terminal at Heidenau 20 km south of Hamburg:</h2> <ul> <li> 800m² office (for DSV as well as Arla staff)</li> <li>7,500 m2 chilled to 2-6 degrees Celsius (dairy products)</li> <li>150 m2 chilled to 0-1 degrees Celsius with extra ventilation (special dairy products such as blue cheese)</li> <li>2,500 m2 with ambient temperature (dairy products with no cooling requirements, e.g. UHT milk)</li> <li>850 m2 mezzanine (dedicated to value added services)</li> <li>20 docks and 20 truck parking lots with direct access to power supply to ensure continued cooling</li> </ul> <p> The new logistics hub will replace Arla’s old logistics set-up with pick-ups and storage at 30 dairies in Northern Europe so that the various products from Arla can be consolidated and shipped to retail customers in Central Europe. </p> <h2>Managing the project from start to finish</h2> <p> When DSV Property wins a building project, they manage everything from finding a location, buying a piece of land to choosing an architect and sourcing contractors. In this case, a joint venture with local German company <a href="" target="_blank">Freo Logistic Properties</a> was formed.</p> <p>Freo brings extensive experience in warehouse building to the table. With their local knowledge and experience, they were also instrumental in finding the location and were able to establish excellent relations to the German authorities from the start and ensuring that the building permit was approved on time. </p> <p> The first ground work started in early August, and while the operations contract has an official start date of 1 March 2016, the realistic expectation is that the new warehouse/cross-docking terminal will actually be up and running 1 February 2016. </p> <blockquote>We don’t like to disappoint, so when Arla asked us to finish as soon as possible, we had a look at the project and made a realistic assessment. We should be able to finish by then barring frost in August,</blockquote> <p> Heiko Henkel jokes.</p> <h2>A 10-year contract</h2> <p>The building lease runs for 10 years, which is unusual, but essential for a dedicated warehouse/terminal, Heiko Henkel points out: </p> <blockquote>Arla’s requirements for the new logistics hub were very specific, so a standard solution really wasn’t an option. Arla asked for three different temperature zones and a very high throughput to be increased at peak times. A dedicated solution was our best bet of meeting these requirements 100% and ensuring a smooth operation. </blockquote> <p>DSV Property has secured an option to buy additional land at the site to extend the warehouse to 15.000 m2. “It’s a good thing to be geared for growth,” Heiko Henkel says.</p> <p> Initially, the warehouse/terminal will employ 35 blue collar workers and five admin staff. The operation will be managed by the German DSV Solutions division. </p> The handover of the building is planned for 25 January making the project one of DSV Property’s fastest – from ground zero to turnkey in six and a half months.  <br /> Thu, 03 Sep 2015 07:17:00 Z <p>They are backed up by the Investor Relations and Corporate Communications department with IR Director Flemming Ole Nielsen and IR Officer Ronni Olsen also spending about 10 days on the road.  </p> <p>This is what is called the road show – a series of meetings with investors and portfolio managers discussing and presenting the company as well as answering questions about the transport market as we see it.  </p> <p>To take a closer look at what a road show is really like, we meet up with Jens Bjørn Andersen and Flemming Ole Nielsen in New York. The day begins in a dark corridor outside a hotel room in midtown Manhattan where they wait their turn.  </p> <p>They will meet two other men inside the room. On the table will be notebooks, papers, soda cans and pens and presentations. Behind them, a headboard from the bed that has been removed to make room for the meeting will hang on the wall, and to their other side the door to the bathroom, complete with hotel soaps and towels, will stand ajar for the half hour the meeting will take.  </p> <p>Jens Bjørn and Flemming are here to present DSV and the others, the investors, are here to listen and to ask questions - both about DSV and about the state of trade in the world. Information they can use to decide when and where to invest what is typically their client’s money.  </p> <p>On the road, every day is different – sometimes it is a series of meetings in an old hotel and at other times at the offices of investors arranged one after the other for an entire day.  </p> <p><img width="460" height="257" src="" alt="JBA and FON in NYC" style="height: 257px; width: 460px;" /><br /> Flemming O. Nielsen and Jens Bjørn Andersen with an early cup of coffee</p> <h2>Meeting the competition</h2> <p>This day, Jens Bjørn Andersen is also part of a panel discussing the business in front of the investors. His counterpart is CEO John Wiehoff of C.H. Robinson, the largest freight forwarder in the USA and the company right above us in the world rankings. The two take questions from the room in a relaxed and friendly fashion.  </p> <p><em>"We are not allowed to talk to our competitors under normal circumstances due to anti-cartel legislation, so it is nice to be able to meet and hear a little bit about their views on the industry at events like this,"</em> says Jens Bjørn.  </p> <h2>Reality check in Midtown Manhattan</h2> <p>In Denmark, DSV is a top-20 company and globally we are the 5th largest freight forwarder. We have a large, new and shiny corporate headquarters and employees in 75 countries. </p> <p>In New York, Jens Bjørn Andersen is the CEO of a mid-cap European company in a world of infinite investing opportunities.  </p> <p>So in the worn room at the Midtown Marriot Hotel, Jens Bjørn Andersen and Flemming Ole Nielsen host their guests from a sobering perspective. Often an investor will represent more money than the entire market value of DSV but even with smaller investors there is a healthy respect:</p> <p><em>"In reality, these people represent our owners who we ultimately work for. Their concerns are worth hearing and their feedback is something we use actively both to adjust our way of communicating about ourselves but also as a tool to learn about the general market,"</em> says Jens Bjørn Andersen.</p> <p>This last point is important. During road shows our top level management has the opportunity to talk with experts in the field who know about what is going on with our business, our competitors and perhaps parts of the economy we are not sure about.  </p> <p>At the very least, they can alert us to areas where we have radically different expectations or estimations than the general consensus in the market.  </p> <p><em>"We use our investor relations to gain feedback on our performance and the market that would otherwise be hard to get. The investors we meet are happy to give advice and share their opinions. After holding maybe 30 meetings on a road show, we always return with information we can use constructively,"</em> says Jens Bjørn.  </p> <p><img width="460" height="257" src="" alt="NYC near Broadway" /> <br /> Midtown Manhattan is a busy place of business </p> <h2>Less numbers and more trends</h2> <p>What is surprising about all these meetings is that they are not so much about very specific numbers in our financial reports.  </p> <p>There is more interest in the general make-up of our company; where are we big and exposed and where are we small but can potentially grow? What are our views on trade lane development and current events and their effects? What is our financial history? Do we have solid IT and will we be ready for future developments? What makes us special in a commoditised market?  </p> <p>This last question is really about our corporate culture: We value local independence, entrepreneurship and not messing with the work our freight forwarders are doing by centralising too many of their functions. We also take great pride in knowing our internal KPI’s and what profit we make per shipment, per customer, per department etc. This sounds simple, but it is an important management tool and the investors like to hear that management has focus on profit and cash flow.  </p> <p>With all these questions, it is important that whoever is representing DSV has a thorough knowledge of almost everything relating to the business of freight forwarding and DSV.  That is why a great deal of time is invested backstage to make sure we have all the numbers, trends and up-to-date information ready. Information that is gathered from the divisions as well as relevant group departments and briefly outlined in our financial reports and investor presentations.  </p> <p><em>"All this intelligence is of immense value to me and the senior management. It increases transparency and enables us to have a better overview of our company and the business on which to base our executive decisions. And being forced to update the information on a quarterly basis is a healthy exercise even though it is also a lot of work for a lot of people,"</em> says Jens Bjørn.</p> <p><img width="460" height="257" alt="papers" src="" /> </p> <h2>Why invest in investors?</h2> <p>Investor Relations is at its core a legal service; any publically listed company needs to comply with financial law regarding disclosure of information about anything relevant to the company finances.  </p> <p>But on top of that there is the element of interacting with investors to inform them of how the company is doing on a number of parameters and of any changes to company business strategy.  </p> <p>This last part – being transparent to investors – has always been a priority for DSV:</p> <p> <em>"We strongly believe that being transparent about our business is good for us; our investors trust us when they can see what we are doing, and those relationships make it easier and cheaper for us to raise money should we need it. Also, our share price is more stable with a high and consistent level of disclosure and communication, since we can reduce the chance of any sudden surprises for the market,"</em> says Jens Lund, CFO of DSV.  </p> <table style="width: 460px; background-color: #f2f2f2;"> <tbody> <tr> <td> <p><strong> Disclaimer </strong></p> <p><sub>The investors never receive any inside information about DSV, the purpose of these meetings is to comment on and explain information which has already been given in DSV’s official announcements and general market trends to the stock market. </sub></p> </td> </tr> </tbody> </table> <p><sub> </sub></p> <a class="more-drop" target="_self" href="">Find more investor related information here</a> Thu, 27 Aug 2015 12:02:10 Z <h2>This is the current situation</h2> A few access roads to certain port terminals are still closed as are several gas stations in the area, and limited trucking capacity to and from the terminals is naturally causing an even higher demand for coordination and dialogue. Even so, we expect a ‘new normal’ to set in within the coming 2 weeks. <br /> <br /> Severely impacted customers have chosen to ship goods via the closest container ports such as Qingdao, but the majority of our customers still prefers to ship via Xingang (Tianjin) port. Since port activities as well as customs and CIQ (inspections authorities) have resumed work and several terminals are up and running, the current situation is manageable from a logistics perspective.<br /> <br /> <p> The tragedy in Tianjin will require all participants along the supply chain to ensure that dangerous goods are handled in full compliance with the Chinese regulations. The government will very likely not only introduce stricter regulations on dangerous goods handling, but also increase efforts to monitor the enforcement of these regulations. Occasional shipment delays through inspections might be one of the consequences, so we advise our customers to allow sufficient time in their cargo planning for dangerous goods.</p> <img width="460" height="257" src="" alt="DSV in China map" /> <br /> <h2>DSV in Tianjin</h2> Currently, 43 colleagues work for DSV in the Tianjin office, which was opened in 2004. DSV Tianjin handles international air and sea import and export, project transportation and warehouse logistics and processes more than 2,000 shipments each month.<br /> <br /> <p> The office is located downtown, which is 70 km away from the warehouse explosions, so luckily the effects have not been felt directly by our Tianjin colleagues, although they are naturally deeply affected by the tragedy.</p> <table cellspacing="2" style="width: 460px; height: 235px;"> <tbody> <tr> <td> <img width="230" height="230" alt="Tianjin office interior" src="" /></td> <td> <img width="230" height="230" alt="Tianjin office building" src="" style="height: 230px; width: 230px;" /></td> </tr> </tbody> </table> <p> </p> <p>DSV personnel at our office in Tianjin </p> <table cellpadding="8" style="width: 460px; background-color: #d8d8d8;"> <tbody> <tr> <td><strong>Tianjin city and port</strong><br /> The city of Tianjin and the surrounding area is the home of 15 million people and the port is the largest in Northern China and the gateway to Beijing. <br /> <br /> Tianjin Port handled 500 million tonnes of cargo and 13 million TEU of containers in 2013, making it the world's fourth largest port by throughput tonnage and the ninth in container throughput. <br /> <br /> The port trades with more than 600 ports in 180 countries and territories around the world. It is served by over 115 regular container lines run by 60 liner companies, including all the top 20 liners. <br /> <br /> <p> Expansion in the last two decades has been enormous, going from 30 million tonnes of cargo and 490,000 TEU in 1993 to well beyond 400 million tonnes and 10 million TEU in 2012. Capacity is still increasing at a high rate, with 550–600 million tonnes throughput capacity expected by 2015.</p> <p> </p> </td> </tr> </tbody> </table> <p> </p> <p><a class="more-drop" target="_self" href="/sea-freight">Read about our sea freight services </a></p> Fri, 21 Aug 2015 11:22:15 Z <h2>Specialists in remote markets</h2> <p>Global Supply and Trading (GSAT) and its subsidiary Arctic Import have opened a logistics highway into East Africa with DSV as a partner. GSAT and Arctic Import are owned by Arctic Group, which has specialised in remote markets and have vast experience from Greenland and other challenging North Atlantic markets. They know how to sell branded goods to target groups that did not grow up with a well-assorted supermarket around the corner. </p> <h2>Finding the right partner</h2> <p>GSAT was determined to find the right logistics partner. </p> <p><em>"We spent a long time finding the right partner. With DSV, the chemistry was there from the beginning. We have the same will power to succeed, to identify potential and create growth. DSV wants the cooperation to work for both parties, is entrepreneurial and ready to invest in the project,"</em> says Peter Freiesleben, Managing Director, GSAT. </p> <p>In cooperation with DSV, GSAT have opened a distribution centre in Nairobi, Kenya, from where they can cover Kenya and the surrounding countries with day to day deliveries. Simultaneously, the logistics highway out of East Africa has been opened for locally manufactured goods. </p> <p>Peter Freiesleben adds: <em>"DSV has local office and warehouse facilities in a whole range of African countries. It is reassuring to work with them and be able to take advantage of DSV's thorough knowledge of the African markets." </em></p> <h2>With DSV all the way</h2> <p>The goods are shipped either directly from GSAT's  warehouse in Aalborg, Denmark, or via one of DSV's European distribution centres to Mombasa in Kenya by ship and then to DSV’s warehouse and distribution centre in Nairobi by truck. Here the goods are picked and packed and finally delivered to GSAT's customers including some of the major African supermarket chains. </p> <p> <em>"It is exciting to help others take their first steps into the African market and we look forward to assisting GSAT in their efforts to get more companies started on the African continent,"</em> says Michael Carstensen, Managing Director, Kenya, and Vice President Africa Development. </p> <p><a href="/sea-freight" target="_self" class="more-drop">Read more about DSV Sea freight <br /> </a></p> <p> </p> <p> </p> <p> <img width="460" height="257" alt="Kenya Nairobi warehouse" src="" style="height: 257px; width: 460px;" /></p> <p> </p> Thu, 13 Aug 2015 13:03:22 Z <p>For several months there have been delays and disruptions at Calais due to a strike and blockade of the Channel Tunnel. The strikers are protesting the takeover of MyFerryLink by Danish company DFDS and the resulting loss of jobs in the restructuring. </p> <h2>The strike has caused massive delays both at the tunnel and at ferry crossings</h2> <p> "It has been challenging around Calais for several months now.  Our forwarders have done a fantastic job re-routing trucks to alternative ferry crossings and concentrating on giving our regular customers a reliable service, but the situation is very difficult.  We look forward to seeing our trucks moving and the situation back to normal, allowing us to continue our high service level, but it is not up to us,” says Jesper Hansen, MD of Road UK. </p> <p>Problems at the crossing from the UK to mainland Europe are not new, with weather typically being the cause, especially during winter. But the blockades have at times succeeded in closing the crossing completely and is causing massive delays of up to 24 hours even when traffic is moving. </p> <h2>Unresolved immigration policies add to chaos </h2> <p> Adding to the chaos is the fact that about 3,000 migrants are camped in Calais, trying to get to the UK at any cost. Several have tragically perished while attempting to cross the border. The migrants are desperate to get to a place they believe will give them a better life and when the trucks are queued, large groups are now trying to board the trailers and hide in the trucks to get across. </p> <p> The level of aggression has gone up, and our hauliers are worried about the destruction of goods, the safety of their drivers and the potential fines they have to pay if they carry unauthorised migrants to the UK. We hope that France, the UK and ultimately the European Union can solve this tragic situation and prevent further insecurity and loss of life and property.</p> <p>Please feel free to ask your local DSV contact if you have questions regarding shipments to and from the UK and any delays you might experience. </p> <a class="more-drop" target="_blank" href="">To read more about the migrants fighting to cross to the UK, follow this link to the BBC.</a><br />  <br /> <a class="more-drop" target="_blank" href="">To read about the problems on the UK side, follow this link to the BBC. </a> <br /> Wed, 12 Aug 2015 11:12:20 Z When Rikke finished college, the plan was to form a career working with juvenile delinquents. But she needed to gain some experience and some years before applying for an internship with the Danish Police. So she travelled, backpacking in Asia and working as a ski instructor in Austria, before returning home to Denmark to work temporarily at a children’s day care centre. Here, she met a colleague whose husband worked for DSV, and he offered to introduce Rikke to the world of freight forwarding. <br> <br> <blockquote> I liked the atmosphere and thought freight forwarding would be a great way to spend two years before applying to the Police Academy. So I applied – and got rejected. But after six months, DSV contacted me again, this time offering me a job.</blockquote> <h2>Looking for adventure </h2> <p> Rikke had barely finished her training period before she started to look for new challenges and became interested in sales – and in finding an adventure. She landed a junior sales position in DSV, which involved some travel activity, but still it wasn’t enough:  </p> <p> “I remember being in the office on a Tuesday afternoon looking at a world map and thinking where can I go. Somewhere far away and somewhere different. So I called Claus Thomsen [Regional Director DSV APAC] in China, not even thinking about the time difference…”</p> <p> Claus Thomsen asked Rikke to call him back, and three weeks later she had a new job in Shanghai.</p> <p> Moving to and settling into the Shanghai way of life was surprisingly easy: “I was so ready for a new experience, so the fact that things were different was just great. And the people I met were so nice and so helpful. Actually, it’s true what they say, moving somewhere new is so much easier than moving back to one’s home country, and I must admit that after six months back in Denmark, I am still going through a process of reintegration,” Rikke explains but quickly adds: </p> <blockquote>I cannot for the life of me understand why more young people aren’t dying to travel with their job. In a company like DSV, the opportunity is there, why not grab it?</blockquote> Travelling and being part of a different culture has matured Rikke in a way that would not have been possible if she had stayed in Denmark. “I am a different person, I’m more tolerant and open, and I feel confident enough to not care what other people think. I know I can handle myself in all types of situations and environments. That’s a great gift,” she says.<br> <p> </p> <h2>An up and up experience</h2> <p> “I have been extremely privileged throughout the years. It’s been ‘yes’ all the way, and I haven’t experienced the financial crisis, because I left Denmark when things were still ok, and then I came to China where the growth rate was plus 10%, and things were really taking off.”</p> <p> For Rikke, meeting the right people at the right time has been essential to her success. She has found tremendous support among superiors and colleagues who have helped her achieve ambitious goals as both Trade Lane Manager and Regional Sales Manager. Actually, she almost returned to home grounds in 2011: A new job in Stockholm, Sweden, had been lined up, and her replacement in Shanghai had been found. But four days before the Christmas break (and her return to Scandinavia), she got really cold feet.</p> <p> “I just didn’t feel right, even though I had pitched the whole idea myself. So I went into Claus Thomsen’s office and just told it like it was. Luckily, we were able to work things out, and I got to stay in Shanghai for another four years.” This time as Regional Sales Manager responsible for an area the size of half of Europe and 30 sales representatives. “I am very grateful for that,” she says.</p> <h2>CV and bio</h2> <table style="width: 460px; height: 169px;" align="left" cellpadding="10" cellspacing="5"> <tbody> <tr> <td style="text-align: left; vertical-align: top; background-color: #dbdcdd; width: 230px; white-space: nowrap;"> <p><strong>Professionally:</strong></p> <span>Freight forwarder 2005-2006 (DSV DK)<br> Junior sales representative 2006-2009 (DSV DK)<br> Trade Lane Manager 2009-2011 (DSV CN)<br> Regional Sales Manager 2011-2015 (DSV CN)<br> Contract Manager 2015 - (DSV DK)</span></td> <td style="vertical-align: top; background-color: #dbdcdd; width: 230px;"> <p><strong>Privately:</strong></p> <span>33 years old, lives in Vallensbaek, Denmark, with Italian partner and their two cats brought home from Shanghai. Speaks fluent Taxi-Chinese. </span></td> </tr> </tbody> </table> <p> </p> <br> <br> <br> <br>   <h2>I am openly ambitious </h2> Travelling has been great for Rikke’s career. In China, DSV is a very young and agile organisation allowing ideas to materialise quickly, and this suits Rikke who describes herself as openly ambitious.<br> <br> <p> “I don’t work for fun, I’m here to get things done and get ahead,” which isn’t always easy in a man’s world [the transport and logistics business], she admits, but adds: “I’m up for the challenge.” The dream of working with juvenile delinquents is long gone and has been replaced by a career in DSV, which has become a way of life for Rikke: </p> <blockquote>If I’m not working for DSV, I would have to do something completely different,</blockquote> she comments.<br> <br> <p>Returning to the global DSV headquarters in Denmark, however, has been quite an eye opener and very far from an experience of returning home. “I still think of Shanghai as home,” she says and smiles. Things are much more formal here, very polished and very slick – it’s different,” she comments. “I feel as though I really need to behave,” she laughs, and reminisces about the sometimes crazy celebrations they used to have in Shanghai. “We could do with a bit more crazy here,” she muses.</p> <p><img alt="Rikke Thomsen with Akon Zhang at company party" src="" style="height: 257px; width: 460px;"></p> <p> <em><strong>Rikke and colleague Akon Zhang at the annual company party</strong></em></p> <p> In fact, Rikke finds that her Danish colleagues could do with loosening up a bit. “We are sometimes very set in our ways and react defensively to new ideas instead of welcoming them. I am finding that I need to lobby my ideas a lot more here in Denmark. Even though I still work for the same company, it’s a new job and a different culture, and in some ways I have to start over and prove myself again. That can be tough and something you need to be prepared for when changing jobs across borders,” she says.</p> <h2>Freedom and no control</h2> Rikke has returned “home” to a new commercial role working with projects for the Air & Sea organisation in Denmark. “My partner and I agreed that we needed some family time in Europe, and we agreed on Denmark. So, here we are.”<br> <br> <p> In a funny twist of events, she now refers to Executive VP, DSV Air & Sea Denmark, Soeren Pape, who was also her boss in Shanghai. “I am very loyal and like to surround myself with people I trust – and who allow me a lot of freedom and exercise very little control. So that works out very well, because he knows me and also shares my Shanghai experience,” she comments.  </p> While she is still finding things a bit stiff and very organised at the global headquarters, she is thrilled to see developments such as a global HR function and a global relocations function. <br> <br> <p> “I was crazy and determined enough to just make things happen back in 2009, but having an organisation in place that supports global career opportunities is such a great thing. It makes me want to travel again – maybe to South America or perhaps Africa next time; who runs things out there”? Rikke asks and laughs.<br><br></p><a href="" target="_blank" class="more-drop">Find out more about global career opportunities in DSV</a><br> <br> <a href="" target="_blank" class="more-drop">Find out more about our Young DSV programme and how to become a certified freight forwarder in Europe</a><br> <br> Tue, 11 Aug 2015 06:02:09 Z Starting 10 August, her primary task will be to form an overview of HR in DSV globally. From there, she will work to develop a global HR strategy, outlining the future direction and framework for all local HR initiatives. <br><br>Ms. Helle Bach will be heading a small global HR team – to be set in the first few months. <h2>HR is one of DSV’s 5 strategic areas </h2> <a href="" target="_blank">Ms. Helle Back</a> comes to us from a similar position in <a href="" target="_blank">the Nordic media group Egmont</a>, where she has successfully built a corporate HR organisation, working with the development and implementation of HR strategies. <br><br> <p> In DSV, she will be driving our efforts within the strategic area HR on a global scale. These will be focused on increasing the motivation and skills of our employees to ensure that DSV is in line with the changing conditions for the business – to be achieved by offering relevant education, career development opportunities for employees.</p> Ms. Helle Bach holds an MSc. in Political Science and has completed INSEAD’s Transition to General Management course. She is 42 years old and lives in Copenhagen with her husband and his two sons.<br> <p> </p> <h2>For further information, please visit:</h2><p><br></p><p><a href="" target="_blank" class="more-drop">Our career pages</a></p> <p><a href="" target="_blank" class="more-drop">Our page about vision and strategies</a></p><br> Wed, 05 Aug 2015 07:20:00 Z <p><span contenteditable="false" sc-part-of="field" class="scWebEditInput" id="fld_443B2063FBF4465DBE8B4901B595A1E2_31A06822C1764B639C7642AA968C3AE7_en_1_0ce25c8cef6843d2aaa78c8d022b4219_739_edit">Read more about our partnership with BESTSELLER and find also these </span>interesting articles in our corporate magazine:</p> <ul> <li><strong>Human resources, DSV style (p. 14-15) </strong><br /> Helle Bach, newly appointed global HR manager is looking forward to getting DSV under her skin and meeting her new colleagues.</li> </ul> <p> </p> <ul> <li><strong>Global IT, as in truly global (p. 16-17)</strong><br /> Global IT's employees are dispersed all over the world - and are close to the business.  </li> </ul> <ul> <li><strong>DSV Property - a perfect fit (p. 18-19)</strong><br /> The objective is for all buildings to fit their function perfectly. Meet Brian Winther Almind, Director, and learn more about Group Property.</li> </ul> <a class="more-drop" target="_self" href="">Read the corporate magazine.</a><br /> Tue, 04 Aug 2015 18:37:00 Z <p>Jens Bjørn Andersen, CEO: "We maintained the positive growth trend in both number of shipments and earnings in all our business areas in the second quarter of 2015. Our Air & Sea Division reports a remarkable 26% earnings growth, and after a solid first six months of the year we now raise our full-year performance forecast for 2015."</p> <p>The consolidated full-year outlook for 2015 previously announced is raised as follows:</p> <ul> <li>Gross profit is expected to be in the range of DKK 10,900-11,200 million (previously DKK 10,500-10,900 million)</li> <li>Operating profit before special items (EBITA) is expected to be in the range of DKK 2,850-3,000 million (previously DKK 2,700-2,900 million)</li> <li>Free cash flow before any acquisition or divestment of enterprises is expected to approximate DKK 2,100 million (previously DKK 2,000 million)</li> </ul> <p>All other expectations for the full-year performance are unchanged.</p> <p><a href="" target="_blank" class="more-drop">Find the interim financial report here (PDF)</a></p> <p> </p> Mon, 03 Aug 2015 22:00:00 Z Since 2002, AK83 have been working for DSV, designing a total of 16 new buildings, including current projects that have not yet been finally approved. This is no coincidence as one of their design specialties is logistics buildings. <br /> <br /> <p> Over the years, the unique partnership has resulted in a comprehensive design template for offices, cross-docking terminals and logistic buildings (typically warehouses) – to ensure a commonality between DSV buildings: </p> <p>"While continually developing the template to accommodate industry developments, it’s important that people can recognize a DSV building when they pass it. We want employees as well as customers to associate DSV locations with well thought out designs and functionalities. They should be appealing and meet the purpose at the same time – and be a landmark for DSV," Brian Winther Almind, Director of Group Property, says.</p> <p><img alt="DSV standard kitchen" src="" style="height: 257px; width: 460px;" /></p> <p><strong>A standard DSV-kitchen:</strong> <em>The kitchenette is to be of solid quality with laminated surface table tops and high pressure laminate door surfaces. Stainless steel handles. The plinth is to be clad with polished stainless steel plates. Walls between cupboards and table tops are to be clad with glass plates.</em> </p> <h2>We know DSV extremely well</h2> Working with DSV for so many years and through so many projects brings with it a lot of experience. That goes for design, functionality, project management – and the ever present focus on keeping the cost at a minimum without compromising quality and beauty of design. That’s not an easy task, but it’s challenging and rewarding when the right solutions finally present themselves. <br /> <br /> <blockquote> We have a lot of experience with logistics buildings here at AK83, that’s our specialty, and, in addition, we now have a lot of experience with DSV. We know what they want, and we sketch our ideas based on what we know is ideal for DSV,</blockquote> <p> Jørgen Mogensen, Partner AK83, elaborates.  </p> <h2>Krefeld is the jewel in the crown</h2> DSV Krefeld, in Germany, is by far the most challenging project AK83 has been involved with for DSV.<br /> <br /> <blockquote>It’s the most challenging, because it’s one of the biggest – and it’s also the most beautiful,</blockquote> Jørgen Mogensen comments. <br /> <br /> <p> <img originalpath="" originalattribute="src" style="height: 257px; width: 460px;" src="" alt="DSV Krefeld office - inside view" /></p> <p><strong>The DSV Krefeld location</strong> (inside office view): <em>6,500 m2 office, 50,000 m2 warehouse and 12,000 m2 <em>cross-docking terminal</em>. <br /> </em></p> With Krefeld, AK83 quickly decided on a very simple design, which would be easy to build. An easy build means no delays and no surprises. When the design and building plan are solid, the project is solid and deadlines are kept, resulting in on time and on budget delivery. AK83 knows that this is paramount to DSV. <p> </p> <blockquote> That’s our promise to our customers, so that’s what we expect from our suppliers – even when it comes to the design of a building,</blockquote> Brian Winther states.<br /> <p> </p> <h2>Great fun designing for DSV</h2> DSV locations are characterized by maximum utilization of the land we buy. We squeeze in as many square metres as possible, as optimization is key to making the buildings cheap without compromising quality, function or design. <br /> <br /> In true DSV style, minute attention is of course also paid to the process of finding a contractor and builder. "We like to invite several contractors, preferably local, to the table. That makes for a dynamic tender process and often results in the best price," Brian Winther Almind explains. That may sound like a lot of hard work and negotiations, and it is, but it’s also a lot of fun according to Jørgen Mogensen: <p> </p> <blockquote> Whether we’re talking new buildings or extensions to existing ones, the task at hand is the same – and it’s fun, because it’s challenging to do a lot with a little. Somehow, we manage every time,</blockquote> <p> he concludes. </p> <h2>What’s next?</h2> AK83 are currently working on several DSV projects at different stages, which on and off employs half of the staff at the Aalborg office. Without inflow of further projects, which is highly unlikely, AK83 will be hard at work for DSV for at least two more years.<br /> <br /> <p><a originalpath="" originalattribute="href" href="" target="_blank" class="more-drop">Read more about AK83 here</a></p> Wed, 22 Jul 2015 10:41:02 Z <p>The online calculator takes into account all costs involved in the process from receiving inbound shipments into the warehouse, the storage and the handling of orders until the moment of dispatch. Until now, quotations for warehousing tariffs were only made through a sales person and especially for smaller shippers it was often difficult to estimate the total costs involved.</p> <p> </p> <p> </p> <blockquote>The calculator estimate is not a final quotation. We will always talk through the specifics with a customer before he or she commits to a tariff. Nevertheless, by playing around with the volumes and service levels people get an understanding of the dynamics involved in logistics costs. Obviously we hope this will lead to discussions with a potential customer on how we can optimize these costs,</blockquote> <p> </p> <p>says Piet Mulders, President of DSV Solutions USA. </p> <h2>An easily accessible supplement to fully customised quotations </h2> <p>And Piet Mulders continues: <em>"The online warehouse calculator does not replace our personal approach to potential customers. Fully customized, bottom up tariff quotations will remain the core part of our sales process. However, by making this calculator available online we aim to make our pricing structure more transparent for potential customers and provide anyone interested in warehousing services with a ballpark figure of what his approximate total cost or cost per order would be."</em></p> <p> </p> <p><img width="460" height="257" alt="warehouse cost calculator" src="" width="460" height="257" /> </p> <h2>Calculate the total costs and get a detailed report in addition  </h2> <p>The calculator is able to calculate and aggregate costs of a wide variety of different warehouse operations. Products can be received palletized or loose loaded and stacked or stored in different rack sizes. Subsequently different order profiles for full pallets, boxes or items can be configured for multiple products. The calculator uses weighed averages and discounts based on stock rotation and volumes to provide an estimate as accurately as possible. After keying in details of the storage and order management requirements, a real-time calculation of total costs and cost per order will be displayed online. A breakdown of these costs into tariffs and sub totals per process and service can subsequently be obtained by downloading the detailed report. </p> <p><a href="" class="more-drop" target="_blank">Learn more about DSV in the USA</a> </p> <p><a href="" class="more-drop" target="_blank">Try the warehouse cost calculator </a></p> <br /> Mon, 13 Jul 2015 11:50:00 Z <p>The severe earthquakes that hit large parts of Nepal in April and May this year destroyed not only houses and the infrastructure but also many lives. And another humanitarian disaster was lurking if the monsoon reached the affected provinces before the relief aid.</p> <h2>Despite the circumstances, we beat the monsoon</h2> <p>We used a Boeing 747 to bring the relief aid from Sweden to New Delhi, India where the goods was loaded into smaller planes that do not require loading platforms or high loaders but can be loaded and unloaded by hand. </p> <p>Subsequently, the goods were flown to Nepal's capital Katmandu. Due to the chaotic situation we were allowed only one landing permit per day and it took five days to bring the relief aid from India to Nepal. </p> <p>DSV is an experienced supplier into regions with hostile or impassable terrain and has a long history as supplier to the UN, NATO and relief aid agencies. </p> <a href="/project-transport/air-charter" target="_self" class="more-drop">Read more about air charter</a> Fri, 26 Jun 2015 13:00:00 Z DSV is working hard to offer quick, competitive and quality trailer service all over Scandinavia and Central Europe.<br /> <br /> In addition to drive-in services, the centre will also offer mobile trailer service – electric repairs, tilt repairs, EBS and tyres etc. And, as you can see from the photo above, this service is already up and running, covering the southernmost province of Sweden. <br /> <h2>The new trailer service centre is located at: </h2> Kamgatan 20-21<br /> SE-26151 Landskrona<br /> Sweden<br /> <br /> Opening hours are weekdays: 7 am to 6 pm<br /> <br /> The service centre has a contractual partnership with <em>Besikta</em> who is authorised to carry out Swedish MOTs, enabling DSV to offer customers great flexibility. The expected workshop capacity is 800 MOTs annually.<br /> <p> </p> <p><a href=",12.87829,5114m/data=!3m1!1e3" target="_blank"><img alt="Location of DSV Service Centre in Landskrona" src="" style="height: 257px; width: 460px;" /></a></p> <p><em>The DSV Service Centre is located within a few hundred metres of the DSV terminal and warehouse in Landskrona making it extremely easy and convenient for trucks to drive by for trailer maintenance and repairs.</em> (Click for larger image) </p> <h2>First internal customers then external customers</h2> Initially, the workshop will only offer services to our internal fleet of trailers. However, after a few months, we expect to open our doors to all external customers. <br /> <br /> <blockquote>Our new team in Landskrona are excited to get started, and we are thrilled that everything has come together to allow us to open for business so soon after setting up operations in the Netherlands, Finland and Denmark. It’s been a real team effort. </blockquote>– Flemming Steiness, Equipment Deputy Manager<br /> Thu, 25 Jun 2015 06:22:38 Z <p>The next white paper in our expert insights series is "Cargo insurance - formality or necessity?". One of the points it addresses is an explanation of the difference between legal liability and insurance, and it is intended to help you make an informed decision about whether you need to make arrangements to insure your consignments. </p> <p>Download the white paper on this page: </p> <a href="/downloads-and-services/white-papers/cargo-insurance" target="_self" class="more-drop">Download  the Cargo insurance white paper</a> Wed, 24 Jun 2015 07:49:38 Z <p>"IFTEX is the largest flower show in Africa and a great opportunity to meet with existing as well as potential customers. Colleagues from the DSV Fresh Network in other countries were present and available for in-depth discussions of business opportunities involving safe and temperature controlled export to Europe, Russia and the Middle East," says Michael Carstensen, Director for Africa Development and Managing Director, Kenya.</p> <p>And Branch Manager Esther Kabugi, DSV Kenya, adds; "This is the third time in a row we are at the annual International Flower Trade Expo (IFTEX) in Kenya with a stand manned by our DSV Fresh team from Nairobi supported by colleagues from the UK, Denmark and the Netherlands."</p> <h2>IFTEX 2015 at a glance </h2> <br /> •    11,000 m2 exhibition space<br /> •    223 exhibitors<br /> •    Almost 3,000 visitors <br /> •    40 different countries represented by buyers <br /> <br /> <p>In 2014 Kenya's flower export amounted 136,000 tonnes of flowers with a value of USD 600 mio. Kenya grows almost 4 in 10 of the cut roses consumed in Europe.</p> <h2>DSV Fresh </h2> <p>Our temperature controlled air and sea freight services designated DSV Fresh is our international distribution service dedicated to perishable products including flowers.</p> <p>Our global network provides a reliable service to safeguard the integrity of the perishable products, whatever their unique requirements. </p> <a href="" class="more-drop">Learn more about DSV Fresh</a> Tue, 23 Jun 2015 12:48:01 Z <p><span contenteditable="false" id="fld_4D8095255DF64BA7B5103DDC6FB53456_31A06822C1764B639C7642AA968C3AE7_en_1_39442c623a2c4242b6079bc372e8bb31_624_edit" class="scWebEditInput" sc-part-of="field">The cargo varies, but when the clock strikes 18:00 on weekdays, 30 Huckepack trailers steam off from platform 1. <br /> </span></p> <p>The return route was established in early March to accommodate the need for greater volumes to be shipped by land from Scandinavia to Central Europe and back. And so far, we are off to a great start. </p> <blockquote>30 Huckepack trailers every day is a big commitment, but we believe in the new rail route and feel confident that this is just the beginning.</blockquote> <p> Henrik Sklander Nielsen, Divisional Manager, comments. </p> <h2>A greener alternative</h2> <p>Freight forwarding by train has many advantages – not least that it is a more environmentally friendly way of transporting goods. It’s also quicker than transport by sea and cheaper than transport by air.</p> <p>Other advantages include the possibility to transport greater volumes in one go, fixed departure and arrival times – and no delays due to traffic and/or road works – as well as the possibility to change between train and road transport due to the great flexibility of DSV trailers. </p> <h2>Train schedule</h2> <ul> <li> Daily departure from Hoje-Taastrup-Duisburg Mon-Fri 6 pm – arrival DE-Duisburg 12 am.</li> <li>Daily departure from Duisburg-Hoje-Taastrup Mon-Fri 6 pm – arrival DK Hoje-Taastrup 12 am.</li> <li>Capacity: 30 Huckepack trailers.</li> </ul> <h2><img width="460" height="257" alt="DSV train leaving Taastrup - Denmark" src="" /></h2> <h2>Connections to Central Europe – and all the way to China</h2> From Duisburg, DSV offers freight train connections to China – and road connections to the rest of central Europe, e.g. Portugal, Spain, France, Holland, Belgium and of course Germany. <br /> <br /> Scandinavian-based customers with great import LTL/FTL volumes will be able to enjoy the benefits of one-entry and easy redistribution via road to the final destination. <br /> <br /> <a href="" target="_blank" class="more-drop">Please find more information in our Rail Freight: Taastrup-Duisburg pamphlet</a><br /> <p> </p> <p><a class="more-drop" target="_blank" href="">And read more about rail connections to China</a> </p> Mon, 22 Jun 2015 06:23:22 Z <p>Does your third party logistics supplier have the same understanding of "warehousing" as you do? It is best to define the term precisely in any contract you sign. Is it only storage, or does it include loading and unloading – these will affect the price you are asked to pay.</p> <p>And what if you don’t pay an invoice – when can the provider confiscate your goods and sell them?</p> <p> Download our white paper to see nine specific areas of a contract which both sides of the table need to pay special attention to if you are to enjoy a long and fruitful working relationship. You can download the white paper on this page: </p> <p><a href="/downloads-and-services/white-papers/logistics-contract-negotiation" target="_self" class="more-drop">Download the white paper about logistics contract negotiation</a> </p> Wed, 03 Jun 2015 22:00:00 Z <p>”First I saw them and then they disappeared. I don’t know if they stopped or not.” Anna from sixth grade sits behind the wheel in the stationary truck. Her classmates are circling the truck on their bicycles so Anna can see how hard it is to spot the cyclists during a right hand turn. </p> <strong>Working together to prevent accidents</strong><br /> <p>DSV, local companies and the police are joining forces to prepare schoolchildren in traffic so they can avoid the dangerous situations when trucks are turning a corner. We are visiting local schools near our terminals where the number of trucks is naturally high. This time, the event was held at Charlotteskolen near our new headquarters. We visited the school together with our customer Greif, on whose location we pick up goods that pass the school on their way to our terminal.  </p> <strong>If you are in doubt then wait until the truck is gone</strong><br /> <p>Many of the students had never been inside a truck before and were pretty impressed as they sat behind the wheel. DSV driver Flemming Jensen was asked many questions about traffic as well as other subjects. Flemming has never been involved in a right turn accident but with many years of experience he has been in some dangerous situations. He knows very well what one should be aware of when large vehicles are part of traffic and says:  </p> <blockquote>Think about where you are around the truck and never use the sidewalk to get ahead. If you have any doubts if the driver has seen you then wait until the truck has left.</blockquote><strong>Now I know how dangerous it is</strong><br /> <p>The day with DSV left an impression with the kids. </p> <blockquote>I always thought you could see the bicycles, but when I lean forward a little bit I can’t see anything. Next time I am going to stop and let the truck drive on. Now I know that it is really dangerous,</blockquote> <p> said Amina from sixth grade. </p> There was also a traffic crossword and picture puzzle competition and the winner got a nice DSV toy truck as a prize. Everybody god a goodiebag filled with relevant traffic goodies as well. <br /> <br /> <strong>5 tips for traffic</strong> <br /> <ul> <li>Choose the safest route to school</li> <li>Cross any roads at traffic lights or pedestrian crossings</li> <li>Use reflective badges or tape on both school bags and clothing when it is dark outside </li> <li>Ride with a bicycle helmet</li> <li>Avoid placing yourself in the blind spots of trucks or cars</li> </ul> <a class="more-drop" target="_self" href="/About-DSV">Read more about DSV</a> Tue, 02 Jun 2015 07:32:00 Z <blockquote>We were proud to support the 2015 Global Accessibility Awareness Day (GAAD) event, the first of its kind to be held in Denmark,  </blockquote> <p>says Simon H. Galsgaard, Managing Director of DSV Road A/S in Denmark</p> <p>Among the participants were Minister for Finance Bjarne Corydon, The American Ambassador to Denmark Rufus Gifford and Director Klaus Bondam, The Danish Cyclists' Federation, when a total of approximately 200 people participated in the tandem bicycle trip for the blind, visually impaired and the sighted.</p> Focus is on accessibility<br /> <p> The event was arranged by Siteimprove, provider of web governance tools and solutions, in cooperation with Dansk Blindesamfund (The Danish Association of the Blind), a private organisation for the blind and was one of many GAAD events around the world 21 May 2015. Afterwards, Siteimprove donated the 100 bicycles to tandem clubs and individuals with vision impairment.  </p> <p> </p> <p><a href="/road-transport" target="_self" class="more-drop">Read more about our road transport services </a></p> Mon, 01 Jun 2015 08:00:13 Z <p><span contenteditable="true" class="scWebEditInput scEnabledChrome" id="fld_0A3C30775A114C3590F7EBA2CBEDD748_31A06822C1764B639C7642AA968C3AE7_en_1_c284a4b63a7b4fd8b2130b17e92c986f_1529_edit">Among the guests were customers, suppliers and stock holders.</span>The Hedehusene staff had “front row seats,” looking on from both the outside and inside balconies.</p> <h2>The hand of creation now welcomes new guests</h2> <p>And at 13.50, precisely, HRH Prince Henrik of Denmark (the Queen’s consort) arrived to unveil his sculpture “La main du createur” (the creator's hand), which is now adorning the main entrance.</p> <p> Minutes before, Chairman of the Board Kurt K. Larsen had given a welcoming speech highlighting the beauty of the building, the combined functionality and aesthetics – and the fact that DSV now has a headquarters befitting of a successful, global company. </p> <blockquote>I always look forward to arriving at the entrance and taking the walk up the central stairs to CEO Jens Bjørn Andersen’s office to enjoy the beautiful view of Roskilde Cathedral…,</blockquote> <p> he said.</p> <p> Before unveiling the sculpture, HRH Prince Henrik expressed joy that his sculpture and creation – first devised in a much smaller format in the early 80’s – has now found its way in a grand format to the DSV headquarters. </p> <p>Of its conception, he said: </p> <blockquote>when I create, I just let my feelings take form, and this is what came from that process. </blockquote> <p> </p> <p><img width="460" height="257" style="height: 257px; width: 460px;" alt="La Main du Createur by HRH Prince Henrik of Denmark" src="" /> </p> La main du createur (HRH Prince Henrik 2013) is a limited edition sculpture; a total of six identical sculptures have been produced. <h2>9 months in... we need to extend</h2> <p> After the unveiling of the sculpture, the party moved inside the building where Director of DSV property, Brian Winther Almind, once again welcomed the guests and briefly outlined the design, interior and functionality of the building and terminal. </p> <p>He also revealed that the terminal will soon be extended with another 10,000 m2 – to be completed at the end of 2015. </p> <blockquote>Business is booming, so nine months into production at our new location, we already need to extend,</blockquote> <p> Brian announced.</p> <p> Managing Director of DSV Road A/S, Simon H. Galsgaard, also said a few words about working and producing at the new headquarters. </p> <blockquote>Having all divisions and functions gathered in one place is a great advantage and creates great synergies,</blockquote> <p> he said. </p> <h2>Walkabout in Hedehusene    </h2> <p> The two-hour inauguration event was concluded by a reception – a buffet for the guests in the canteen – and an invitation to have a walkabout in the building. Guides had been placed strategically at the staircase on each floor to help answer any questions that the guests might have. </p> <p>And for an hour or so, guests curiously walked around the three floors, occasionally stopping to talk to staff. A popular destination was of course Jens Bjørn Andersen’s corner office – to admire the view Kurt K. Larsen had praised in his speech.</p> <p><img width="460" height="257" style="height: 257px; width: 460px;" src="" alt="The atrium at DSV global headquarters" /></p> <a class="more-drop" href="">Curious about the facilities at DSV’s global headquarters in Hedehusene? Contact us here.</a><br /> <br />  <br /> Fri, 29 May 2015 06:52:08 Z This year, 36,000 ready to assemble, flat-packed temporary shelters for refugees will leave DSV’s picking lines. Months of preparation have resulted in the choice of DSV as logistics partner for this extraordinary project, initiated by Better Shelter in collaboration with The Ikea Foundation and The UN Refugee Agency (UNHCR). <br /> <br /> Better Shelter is a unique initiative involving preparation of kits to build temporary shelters for refugees; kits that will subsequently be sent to the most remote corners of the world. To date, 10,000 housing units have been sold and Better Shelter has already received many additional inquiries. Regular production will start in May 2015 with a monthly production capacity of 2,500 shelters.<br /> <br /> The role of DSV will include completion of components from suppliers in different countries and the creation of flat-packed kits that can be assembled on site and without additional tools or equipment.<br /> <br /> <blockquote>Through our ability to coordinate our efforts on a global scale, DSV can provide the support needed for the most demanding shipments to destinations all over the world. Our services will include deliveries, often in collaboration with governmental organizations, to areas affected by war or natural disasters.</blockquote>– says Mads Olsen, Branch Manager, DSV Projects.<br /> <br /> The Ikea Foundation has been involved in the project from the very beginning by creating a simple and easy to assemble shelter design true to the Ikea design model. The IKEA Foundation donated EUR 3 million in grants to Better Shelter to be used for product development from 2012 to 2014. The flat-packed solution was a central part of the design from the beginning and essential to the project in terms of easy shipment and distribution. <br /> <p> </p> <p><img width="460" height="257" src="" alt="Sketch better shelter" /> </p> Selecting a provider of comprehensive logistics services to handle the complex project was preceded by a very meticulous tender process. <blockquote>Global reach and vast experience, especially in the area of complex co-manufacturing processes, were key factors in the choice of DSV as our partner in the Refugee Housing Unit project.</blockquote>– says Anders Karlund, Global Projects Manager, Better Shelter.<br /> <br /> <blockquote>As a logistics provider, we are extremely proud to support this project. It will benefit people whose difficult situation is purely a result of politics, armed conflicts and other local conditions. For us, the project is characterized by an unprecedented amount of responsibility, and by that I don’t mean the necessity of achieving quality objectives. The delivery of a shelter kit to a family who has spent the last months in dramatically difficult conditions makes a world of difference. For them, such a shelter restores normal function to family life. DSV’s role is to ensure that at the time of delivery, the flat-packed shelter kit is complete, that the package isn’t missing any bolts or any other structural elements crucial to the success of the entire project.</blockquote> <p>- says Maciej Walenda, MD, DSV Solutions Poland.</p> <p> </p> <p><a target="_blank" class="more-drop" href="">Read more about the Better Shelter project</a></p> <p><a target="_blank" class="more-drop" href="">Read more about the Ikea Foundation</a></p> <p><a target="_blank" class="more-drop" href="">Read more about the UN Refugee Agency </a></p> <p> </p> <p><img width="460" height="150" src="" alt="Better shelter in dessert" style="height: 150px; width: 460px;" /></p> <p> </p> Fri, 22 May 2015 07:47:12 Z <img width="460" height="257" src="" alt="10 deadly sins in warehouse outsourcing" />The white papers are written by industry experts in DSV in cooperation with external experts from the transport and logistics industry.  This is to ensure an unbiased and profound view on the different topics we cover. <br /> <p>The topics vary from time to time and cover everything from warehouse-related issues to industry-specific issues. Common for all the white papers is that they will provide you with in-depth knowledge about do’s and don’ts in our industry. And we will be by your side if you want us to elaborate the point of view in the white papers. </p> <h2>10 deadly sins in warehouse outsourcing</h2> <p>The first white paper in our expert insights series is "10 deadly sins in warehouse outsourcing". That describes the top 10 deadly sins in attitudes, expectations and activities during the implementation phase of outsourcing your warehousing. To read all the deadly sins, you can download the white paper on this page: </p> <p><a class="more-drop" href="/downloads-and-services/white-papers/10-deadly-sins-in-warehouse-outsourcing">Download 10 deadly sins in warehouse outsourcing</a></p> <h2>Follow us on social media </h2> <p>Every time we publish a new white paper you can rest assure that you will be informed through our corporate website and on those social media platforms we engage in. You can register yourself to our RSS feeds and you can follow us on Linkedin. </p> <p><a class="more-drop" target="_blank" href="">Linkedin</a></p> <p><a class="more-drop" target="_blank" href="">RSS feeds</a></p> Wed, 20 May 2015 22:00:00 Z <p>From 4 to 8 May, <a href="">the 15<sup>th</sup> International Trade Fair for Logistics, Mobility, IT and Supply Chain Management in Munich</a> opened its doors to more than 55,000 visitors from 124 countries; and 2,050 exhibitors from 62 countries showcased the world of logistics on the <em>Messe München</em> exhibition site.</p> <p>It is the biggest event in the transport and logistics sector: All the great players are there, and so are all the big customers by the way. So, of course, DSV was there too, for the second time, with an impressive stand that once again stood out among the more conventional stands and attracted a lot of attention from visitors. </p> <p>At the 2013 fair, the stand won “Best Marketing Concept.”</p> <p><img width="460" height="257" alt="German transport minister passes DSV stand at Transport logistic 2015" src="" style="height: 257px; width: 460px;" /></p> <p><em>The German Federal Minister of Transport Alexander Dobrindt passes by the DSV stand.</em></p> <h2><strong>More than 2,000 visitors in 5 days</strong></h2> <p>The fair is held annually – biannually in Munich, and biannually in Shanghai. When in Munich, DSV Germany organizes DSV’s presence at the fair. Up to 40 DSV employees man the stand every day – working to increase awareness of DSV and related products as well as meeting with customers and liaising with partners. </p> <p>The DSV stand spans 220 m<sup>2</sup> and distinguishes itself from the rest with its unique beach bar theme – complete with real sand, grass, wooden floors, beach style furniture and a beach hut. The concept is meant to express our identity as a modern, Danish-built business combined with a relaxed, approachable and personal style in customer relations. </p> <p>A record of approximately 2,000 visitors came to the DSV stand this year.</p> <blockquote>Transport Logistic is a great opportunity to meet with customers and have a relaxed talk about business and others things.</blockquote> <p> Tom Zwicker, Marketing Manager, DSV Germany, says and adds: </p> <blockquote>With the rigorous implementation of our marketing concept, we wanted to approach customers on an emotional level – and it worked. The great thing about fairs is that you get immediate feedback from customers, and they were impressed not only by the design but also by the products and services we offer.</blockquote> <p> </p> <p><a class="more-drop" target="_blank" href="">Read more here</a> </p> Mon, 18 May 2015 11:38:38 Z <h2>Rail transport is (once again) on the rise</h2> The golden age of railways in the 1800’s might be long gone, but rail is entering something of a renaissance on both a regional and global level. Many companies already ship their goods by trains running up, down and across Europe, the United States and even across great landmasses like Russia and the C.I.S. countries.<br />   <br /> And now there is rail transport between China and Europe. The sheer distance involved is impressive, and so are the obstacles in travelling through some countries that have traditionally been hard to pass. Nevertheless, the lines are now open, and the intercontinental land route is a viable way to transport FCL and LCL cargo as an alternative to the slow sea lanes or the very expensive air transport.<br />  <br /> <img alt="" width="460" height="257" src="" /><br />  <br /> In fact, SeaIntel predicts that rail transport will grow strongly and start taking market shares from ocean transport over the next 10-year period.<br />  <br /> <em>"Over the next one or two years, rail transport to and from China will only represent a minor part of the overall volume, but the benefits from being on board are already significant," </em>says Ole Kehler, Route Development Manager to the new issue of DSV’s corporate magazine Moves.<br /> <p> <img alt="" width="460" height="150" src="" />  </p> <h2>German car manufacturers lead the way in rail transport</h2> The pioneers in rail transportation both to and from China are from the German automotive industry. That is one of the reasons DSV started rail transport to and from China and Europe out of Germany with Duisburg as the central hub in Europe and Shanghai, Shenyang, Chongqing, Zhengzhou, Wuhan and Suzhou as the main Chinese cities. <br /> <br /> Now, several other countries and their customers are coming on-board to take advantage of the faster transport times compared to sea freight and reduced costs compared to air transport – With both freight time and prices expected to decrease even further as the market develops.<br />  <br /> <img alt="" width="460" height="257" src="" /><br /> <p>The DSV rail leadership meet up in China</p> <h2>Customers are ready to use the new option</h2> Many companies are doing test runs from China to Europe and the most agile are scheduling part or all of their transports using rail as the perfect alternative to sea or air shipment.<br />  <br /> <em>"This is a golden product for companies operating with campaign merchandise and goods that have faster lifecycles than sea freight can support, while not having a profit margin that can pay for air travel," </em>says Palle Fisker, Key Account Executive who is working with sports goods companies that often need a shorter lead time than sea transport can offer.<br />  <br /> <p><em>"Rail is the perfect alternative when companies are in need of faster transport but are not willing to pay for air freight. When the time between orders and delivery shortens, the potential for rail increases,"</em> he explains.</p> <h2>Who can you contact about rail transport?</h2> To learn more about rail transport in general or the China-Europe lanes in particular, feel free to contact us at . You can also ask your regular DSV contact.<br /> <br /> <a href="" class="more-drop">Need a rail connection from Germany to Scandinavia? Please read more here</a> Fri, 15 May 2015 08:54:27 Z <blockquote>We didn’t really want to move into the trailer service business, but we need to keep the wheels turning at all times – and this is the best way to ensure a minimum of downtime while controlling costs and quality, so we’re going full speed ahead,</blockquote> <p>Flemming Steiness, Equipment Deputy Manager says.</p> <p>The first DSV trailer workshop opened in March, in The Netherlands, followed by a second in April, in Finland, and now a third in June, in Denmark. All three workshops offer a full range of repair and maintenance services to our internal trailer fleet, while the workshops in Denmark and The Netherlands are also open to trailers operated by other freight forwarders and hauliers. </p> <table cellspacing="10" cellpadding="10"> <tbody> <tr> <td style="vertical-align: top; text-align: left;"><strong>DSV Repair Centre Finland</strong> <br /> Hepokarintie 5<br /> 23500 Uusikaupunki<br /> Finland<br /> (Open for business)</td> <td style="vertical-align: top; text-align: left;"><strong>DSV Repair Centre Denmark</strong><br /> Silkeborgvej 140<br /> 8700 Horsens<br /> Denmark<br /> (Opens for business 15 June)</td> <td style="vertical-align: top; text-align: left;"><strong>DSV Continental Repair Centre</strong><br /> Techniekweg 7<br /> 4207 HC Gorinchem<br /> The Netherlands<br /> (Open for business)</td> </tr> </tbody> </table> <h2>Helping to ensure the Mercedes A-class production in Finland </h2> <p>The DSV workshop in Uusikaupunki in Finland plays a very important part in ensuring the non-stop supply of spare parts to the production of the Mercedes A-class. </p> <p>700 mega trailers are constantly involved in the supply to the Valmet factory in Uusikaupunki where the A-class is made. Here, two full time mechanics operating three lanes make sure that the trailers are maintained and repaired to the highest standard.</p> <h2>Drive by any time from 7 am to 7 pm (except Sunday)</h2> <p>The workshops in Denmark and The Netherlands are bigger with more lanes (7 and 4 respectively) and more staff (12 mechanics and 6 mechanics respectively). For this reason, they are also able to offer services to external customers. A total of 1,500 MOT’s and repairs are expected to be completed annually in both workshops – in great time and at a highly competitive rate.  </p> <p><img style="height: 257px; width: 460px;" alt="DSV trailer workshop in Holland_2" src="" /></p> <p>Both workshops offer full-service repairs and preventive maintenance on all types of trailers, including tyre change, brake test, electrical repairs and MOT inspections. Spare parts for KRONE and Schmitz are in stock.</p> <blockquote>We have equipped the new workshops with state-of-the-art management systems. Our mechanics can view work orders, information on the trailers and other information from a single screen, and the mechanics will scan the time spent on a repair directly into our workshop management system. No paper, no time wasted,</blockquote>Flemming Steiness explains. <h2>Quick service and spare parts in stock</h2> <p>As it turns out, doing trailer repairs and maintenance in-house has a lot of benefits: It is cost-effective and will keep trailer downtime at a minimum. In addition, it will secure DSV’s future need for workshop capacity in Europe. </p> <p>More benefits include full inventory control with an automated, user-friendly approach to inventory management. Furthermore, all spare parts will have barcodes and be scanned by the mechanics to each single repair order by using mobile scanners. This gives DSV real time knowledge of the parts used and accurate data for automatic reordering of parts. </p> <p>The teams at the new DSV Repair Centres are looking forward to welcoming internal and external customers, providing fast and reliable trailer service from 7 am to 7 pm every day – except Sunday. </p> <a href="" class="more-drop" target="_blank">Please contact us for more information</a><br /> Thu, 07 May 2015 11:54:00 Z We will add another 30,000 m2 to our current logistics facilities in Venlo, bringing the total logistics surface to 120,000 m2. The new warehouse will be our third full service logistics facility in Venlo and will be located adjacent to our two other logistics sites, situated just 1 km down the road from the DSV Road terminal. <br /> <h2>Strategically located</h2> The Venlo area has consistently ranked as the top logistics hotspot for European distribution centres over the past seven years and has traditionally been a stronghold for both logistics and road operations. The current multi-user warehousing operation already has a wide variety of consumer products and healthcare customers who use Venlo as a hub, from which they serve their entire European customer base.<br /> <h2>Organic growth</h2> <p> The new facility was needed to accommodate the organic growth generated by existing customers as well as the addition of several new contracts.  </p> <blockquote>We see a growing demand for order fulfilment, especially from companies that are active in E-commerce</blockquote> <p> Peter van der Maas, Managing Director in DSV Solutions, the Netherlands, explains. The expansion will create 100-150 new jobs.</p> <p><a href="/logistics-solutions" target="_self" class="more-drop">Read more about DSV Solutions</a></p> Mon, 04 May 2015 09:34:56 Z <p>Jens Bjørn Andersen, CEO: "We have started 2015 at full speed. The Air & Sea Division continued the positive development of 2014, and the Road Division has turned around the negative development that dampened last year's performance. We are now seeing the effect of the streamlining initatives we launched in 2014, and reporting EBIT growth of 17% for the first three months of the year we have reason to be optimistic about the next three quarters."</p> <p>DSV maintains its full-year outlook for 2015 previously announced.</p> <p><a class="more-drop" target="_blank" href=""><span class="more-drop">Find the interim financial report here (PDF)<br /> </span></a></p> Wed, 29 Apr 2015 22:00:00 Z <p>Read about trains to and from China in our corporate magazine and find these interesting stories: </p> <strong>Logistics with a heart (p. 6-7)</strong><br /> <p>Elgiganten gives higher priority to working conditions and the environment than price and is no longer just "familiar brands at low prices" but also "brands with a clear conscience". </p> <strong>The long haul (p. 10-11)</strong><br /> <p>DSV's North American Road adventure is well underway. Every day, several new hauliers are added to the network and the potential is huge. </p> <strong>The last of the old guard (p. 19-21)</strong><br /> <p>The last of the original hauliers resigned from DSV's board at this year's annual general meeting. </p> <p><a href="" target="_self" class="more-drop">Read our corporate magazine</a> </p> <p> </p> Wed, 29 Apr 2015 06:29:00 Z The company will focus on Air and Sea freight forwarding services to and from Costa Rica and will be able to arrange regional road transportation within Central America through the group’s agent in the neighbouring countries.<br /> <br /> <p> Jens Bjørn Andersen, Group CEO explains: </p> <blockquote>Central America was one of the last blank spots in the DSV network. Comforted by the success of our expansion in South America in the past 3 years, we have decided to expand to that area starting with a new company in Costa Rica, which is one of the most developed and most stable economies in the region. San Jóse is also a regional hub for many multinationals who handle their Central American operations in Costa Rica. We are confident that we can be successful there and accompany our customers in their own expansion plans in Central America.</blockquote><br /> <img width="460" height="257" src="" alt="Costa Rica - DSV logo on beach" /><br /> <h2>A magnet for foreign investment</h2> Costa Rica has been a magnet for foreign investment in recent years, thanks to its stable government, its growing GDP per capita and its business-friendly policies.<br />  <br /> It has been ranked by Transparency International as one of the more advanced countries in Central America in the fight against corruption.<br />  <br /> The country is known as a pioneer in renewable energy (targeting to be carbon neutral by 2021) and in the development of sustainable tourism; it is attracting countless visitors thanks to its beautifully preserved nature and wildlife. <br />  <br /> The country abolished its army in 1949 and redirected the funds into education, which has put Costa Rica among the countries with the highest rates of literacy. The availability of an educated workforce has led several multinational companies to choose Costa Rica as the location for their regional shared service and call centres.<br /> <br /> <br /> <a class="more-drop" target="_self" href="/About-DSV/contact-us">Contact us for further information</a> Tue, 28 Apr 2015 12:02:01 Z <h2>Restructuring leads to new agreement</h2> <p>When the agreement was first signed, Metso’s warehouse facilities were located in Belgium and Germany and the DSV control centre organising the various transports was set up in Belgium.</p> <p>During the agreement period, Metso decided to restructure its warehouse setup to increase efficiencies in delivering spare parts to its customers. The decision entailed relocating warehousing from the Belgian and German locations to new facilities in Holland. Metso also decided to run a tender process to decide who could best deliver high-quality transport services under these new conditions.</p> <h2>The value of operational experience</h2> <p>To meet the new requirements, DSV reorganised the transport setup but not, as would normally be the case, the central control operations. This was done to leverage operational experience with Metso in the best possible way – by keeping it intact:</p> <p><em>"There was a real risk of losing our valued, but demanding customer. So instead of setting up a totally new operation in Holland, we decided to put together an unorthodox proposal,"</em> says Global Account Manager Dennis Clerkefors and continues…</p> <p><em>"Our colleagues in Puurs were asked to help us make a joint quote that would use our experience with Metso in Belgium combined with our transport network in Holland. France was also included, since Metso was looking for assistance there as well."</em></p> <h2>Best ever sales meeting lasting 8 hours</h2> <p>The proposal put to Metso was to keep the control centre in Belgium where experienced staff are already handling the many shipments and know all the ins and outs of the Metso operation. And at the same time set up a new transport solution in Holland tailored to the new facilities.</p> <p>Olli-Petteri Salo, Manager, Warehousing and Transportation Development, Metso, describes the resulting discussions:</p> <blockquote>At the end of the tender process, we met with DSV and had a dynamic 8 hour meeting where we all engaged in an open and challenging discussion involving all aspects of the agreement. DSV fulfilled our major business requirements and found the best solution to improve the existing co-operation. So we closed the deal on-site.</blockquote> <h2>Agreement merges change with experience</h2> <p>DSV will continue to control Metso’s road transport logistics with their experienced team while the actual transport operations move with Metso to Holland with distribution into Germany, France and many other countries.  The agreement is expected to generate 10,000 shipments and 26,000 tonnes of freight per year.</p> <strong>About Metso</strong><br /> <p> Metso is a team of 16,000 industry experts located in more than 50 countries worldwide working in close cooperation with customers to achieve sustainable process and profit improvements in minerals processing and flow control. </p> <p><a href="/road-transport" target="_self" class="more-drop">Read more about DSV Road transport</a> </p> Wed, 22 Apr 2015 13:57:30 Z <p>SkaterBIRD is a sculptural creation of locally-based, internationally-renowned, artist Brad Oldham. It was created at Oldham’s foundry in China, facing a long journey to its destination in Dallas. </p> <p>And how do you transport a massive stainless steel sculpture at 3,500 lbs. 22 feet tall, six feet wide and 10 feet deep? This is where DSV comes in – specifically our local office in Dallas. Executive Vice President, Ole Iversen, based in Dallas, oversaw the transport himself:  A Shipper’s Load, Stow and Count via a 40ft open top; blocked and braced.</p> <blockquote>It’s a great pleasure when what we do makes a difference to the local community. SkaterBIRD is an impressive sculpture, and we’re happy to have played a part in enriching the Dallas skyline,</blockquote> <p> Ole Iversen comments. </p> <blockquote>It was also a really fun transport job,</blockquote> <p> he adds.</p> <h2>Journey filled with unexpected challenges <br> – completed without a single ruffled feather</h2> <p>The journey took the bird around the West Coast avoiding the massive back-ups from a strike; sailed all-water through the Panama Canal; was slammed with unprecedented weather along the East Coast during vessel rotation; delayed by a Houston Port Canal collision; finally making its way into Dallas without damage or incident. </p> <p>It now resides in downtown Dallas, along with many other well-known sculptures overlooking the skyline. Be sure to look for him on your next migration south to Dallas, Texas.</p> <p><img alt="SkateBIRD sculpture by Brad Oldham" src="" height="530" width="460"></p> <blockquote>This sculpture is about boldly looking forward with intensity. You cannot blaze a trail if you’re looking in the rearview mirror… The SkaterBIRD kicks out doubt. Look at this sculpture and consider how you can live boldly,</blockquote> <p> Brad Oldham explains. </p> <p><a href="" target="_blank" class="more-drop">For more information about Brad Oldham please visit </a></p> <p><a href="" class="more-drop">If you would like to blaze a trail with DSV, please contact us here.</a></p> Tue, 21 Apr 2015 06:08:47 Z <p>The agreement builds on a long-lasting relationship with the world leader in large diesel engines and also includes outbound transport of ocean freight and an estimated 30,000 yearly express shipments.</p> <p>MAN Diesel & Turbo delivers both engines and spare parts around the world. When a ship’s engine breaks down off the coast of Madagascar, the costs of a delay make almost instant delivery of spare parts a necessity. That is why MAN Diesel has three cardinal demands for their transport supplier:</p> <ol> <li><strong>Speed:</strong> get to any destination in the world on time without any delay. </li> <li><strong>Reliability:</strong> Deliver on time to prevent any delay. </li> <li><strong>Exception management:</strong> Any possible deviation must be identified, reported and corrective actions implemented immediately. </li> </ol> <p>DSV is investing in the extended partnership by integrating EDI-systems and creating a global account team that will cooperate closely with the MAN Diesel & Turbo operations team and coordinate shipments from both Denmark and Singapore.</p> <p><img width="460" height="257" alt="MAN-Diesel signing" src="" /><sup></sup></p> <p>In photo: Per Rud, VP Head of PrimeServ Copenhagen, MAN Diesel & Turbo and Jens Bjørn Andersen, CEO of DSV, sign the contract in perfect alignment. </p> <p><em>"It is very satisfying to expand our business with MAN Diesel & Turbo. We are building on a long-lasting relationship, but we had to win this part of the business in open competition based on our technical solutions and organisational capabilities,"</em>  commented Henrik Nielsen, Managing Director of DSV, at the signing ceremony at the DSV headquarters in Denmark. </p> <p>Jan T. Abel, Transport Manager DK, MAN Diesel & Turbo, is also satisfied with the new agreement: </p> <p><em>"We are impressed by the flexibility and personal attention DSV has shown us in the process. Also, the implementation has been outstanding up until now, with our customers hardly noticing the change."  <br /> </em></p> <h2>About MAN PrimeServ</h2> <br /> <p><img width="460" height="257" alt="MAN-Diesel Primeserv" src="" /> <br /> MAN PrimeServ is the service brand for all MAN Diesel & Turbo products and offer worldwide, round-the-clock service 365 days a year. A global network provides comprehensive and continuous support on all continents. </p> <p><a href="/About-DSV/contact-us" class="more-drop">Please contact us to learn more about our air freight and express services</a></p> Wed, 15 Apr 2015 13:03:48 Z <p>A number of VIPs participated in the event, including Doug Caldwell, Director, Fleet Management in Boeing Commercial Aviation Services, Thomas Woldbye, CEO of Copenhagen Airport and Rufus Gifford, US Ambassador in Denmark.</p> <p> Logistics Director in DSV Solutions, Tavs Larsen, also participated, because DSV has been chosen as Boeing’s spare parts supply partner in Scandinavia. So the inauguration of Boeing’s new workshop was also the inauguration of DSV’s new warehouse at Copenhagen Airport, employing 9 highly specialised aviation warehouse staff, 365 days a year/24 hours a day. </p> <p> Actually, the warehouse has been in operation for some time – since November last year – making sure that all staff received special training in the area before the grand opening:</p> <blockquote>Aviation spare parts are highly specialised units, and obviously it’s imperative to get it right. Everything must be in perfect working order,</blockquote> <p>Tavs Larsen explains. </p> <h2>Agility and quick decisions paved the way</h2> <p>DSV won the contract in competition with numerous other logistics suppliers. With the extension of Boeing’s presence in support of its Goldcare airline services programme in the Scandinavian region last year, Boeing began a search for an exclusive spare parts supply partner through an open tender. </p> <blockquote>DSV is an agile partner, moving and thinking fast to deliver solutions that fit the purpose. Our lines of command are quick, so we can act on the spot, and we have the necessary experience to get an operation up and running fast and efficiently,</blockquote> <p> Tavs Larsen offers as an explanation for the win. </p> <p>Almost six months into the cooperation, he is very happy that DSV has already passed the first audit of the new operation with flying colours, i.e. no remarks whatsoever.  </p> <h2>Similar DSV operations in Stockholm and Oslo </h2> <p>Part of the contract with DSV is also spare parts warehouses at the Boeing workshops at Stockholm’s Arlanda Airport and Oslo’s Gardermoen Airport. These are smaller operations, non-full service workshops, but equally important in Boeing’s Scandinavian setup, servicing the entire Norwegian fleet (approx. 200 aircraft). </p> <p>The warehouse staff in Copenhagen has been involved in the training of both the 7 Swedish and 3 Norwegian DSV staff before their almost simultaneous opening on 16 and 1 March, respectively. Together, the three new workshops will be the perfect platform for Boeing’s Goldcare programme in Scandinavia.  </p> <p><a href="" target="_blank" class="more-drop">Watch footage from the inauguration of the Boeing MRO workshop at Copenhagen Airport</a><span class="more-drop"> <br> (partly in Danish)<br> </span> </p> <p><strong>Maintenance, Repair and Overhaul </strong></p> <br> Fri, 27 Mar 2015 07:18:46 Z <p>This is the first time the meeting has been held in house. And the Chairman of the Board, Kurt K. Larsen, opened the meeting by welcoming the audience to ”the most beautiful building [I’ve] ever seen.”</p> <p>Approximately 180 people attended the Annual General Meeting presenting last year’s activities and results. On the agenda were also the election of members for the Board of Directors and a proposal to eliminate the retirement age for board members. <a originalpath="" originalattribute="href" target="_blank" href="">Please find the full 8 point agenda here</a>.</p> <h2>Jorgen Moller elected as new member of the Board of Directors</h2> <p>While Erik B. Pedersen chose to step down after a lifetime of service to DSV – the last 26 years as a member of the Board of Directors – Jorgen Moller, retiring CEO of DSV Air & Sea Holding, was elected as new member of the Board of Directors.</p> <p>Chairman of the Board Kurt K. Larsen gave tribute to both Erik B. Pedersen and Jorgen Moller for their longstanding service to DSV and announced that a unanimous Board was extremely pleased to have a man of Mr Moller’s expertise and experience join the Board.  </p> <p><img style="height: 257px; width: 460px;" src="" alt="Jens Bjorn Andersen addressing the assembly"></p> <h2>The question of retirement age resolved by vote </h2> <p> Also for the first time ever, an actual vote was held on site to determine the resolution of Proposal 7.5 “Proposed repeal of article 15(3) of the Articles of Association (retirement age of 70).” The matter was resolved with the following votes:</p> <p><strong>Total votes: 56,141,686</strong> </p> <ul> <li>Votes for: 55,867,761 – 99,512%</li> <li>Votes against: 214,497 – 0,383%</li> <li>Abstaining votes: 59,428 – 0,106%</li> </ul> <p> Prior to the vote, a lively debate on the matter took place with several shareholders stating that retirement at 70 is outdated, since senior citizens nowadays live longer and remain active and fit for fight for much longer. Others maintained that an official retirement age is necessary and proposed that it be raised to 72 or 75.  </p> <p><img originalpath="" originalattribute="src" style="height: 257px; width: 460px;" src="" alt="Stock holder reading annual report at headquarters"></p> <a originalpath="" originalattribute="href" href="" target="_blank">Please find the minutes of the Annual General Meeting here</a>. Questions may be directed to Director of Investor Relations and Corporate Communication, Flemming Ole Nielsen, at +45 4320 3392.<br> Mon, 16 Mar 2015 11:34:13 Z <p>The high street store Tiger, known for its affordable Danish designs, has gone through an aggressive growth – from 1-415 in stores in 20 years. And having established a firm foothold in the European market and in Japan, the time has now come for expansion into the US market and beyond. DSV has been chosen as Tiger’s worldwide logistics partner in this new adventure. </p> <h2>A 5-year multi-million dollar contract</h2> <p> For the next five years, DSV will be handling almost all logistics and transport for Tiger in Europe, Asia and USA. While Tiger will break ground in USA with the opening of a brand new flagship store in New York in May 2015, DSV is already there and ready with a brand new logistics facility in Edison, New Jersey. </p> <p>This new agreement is a multi-million dollar contract with the potential to become huge – depending on the successful implementation of Tiger’s growth strategy, at this point showing an annual global store growth rate of 50%. DSV’s job is to follow Tiger and support its expansion where ever the next store may open.    </p> <p> </p> <blockquote>Tiger will grow of its own accord, and it grows very fast, so we’re not there to aid that growth. Our job is to be a competitive and agile business partner with a ready presence in markets that Tiger has yet to enter, </blockquote> <p>DSV CCO René Falch Olesen says. </p> <h2>Great expectations on both sides</h2> <p> Since Tiger already has a track record of “three new stores a week,” the dedicated DSV employees and service centre in Denmark will have their work cut out for them: </p> <blockquote> If we call tomorrow and tell DSV that we want a warehouse in Singapore, we expect them to have it ready for business within 20 weeks. It has to be a plug and play solution and by repeating the processes, we will minimise the risk,</blockquote> <p> Tiger’s Global Supply Chain Director Lars Syberg states.</p> <p> And DSV will rise to the expectations, René Falch Olesen emphasises, while explaining one of DSV’s philosophies: </p> <p> </p> <blockquote>You need to be careful not to simply look at where a customer is today. You have to look at the business potential – an unknown customer today may turn out to be your biggest customer in ten years,</blockquote> <p> he points out. </p> And this is certainly the case with Tiger – hardly unknown from the get go and with great potential to boot. <br /> <ul> <li> The Manhattan Tiger store opens 16 May 2015. </li> <li> The adjacent 10,000 m2 DSV Edison logistics facility is already being filled with the whole range of Tiger’s well-known design items.</li> <li>The next Tiger store will open … this week.</li> </ul> <a class="more-drop" target="_blank" href="">Please contact us if you want to know more about how DSV can support your business plans.</a><br /> <br /> <br /> Mon, 23 Feb 2015 13:47:40 Z <p>Having opened our first US warehouse on the West Coast last year, we can now announce the opening of a new contract logistics facility in Edison, New Jersey.</p> <h2>Strategically located</h2> <p>“Our facilities are positioned to complement each other and help us cover a wider geographic remit in North America" explains Piet Mulders, President of DSV Solutions USA.</p> <p>The new 10,000 square meter distribution centre in Edison, New Jersey will offer a wide range of logistics services. Among the facility’s first customers are a number of European retailers who are currently launching or expanding their activities in the USA.</p> <p>Together the two DSV warehouse facilities reinforce the company’s existing network of 26 locations in the USA; the warehouse in Fontana serves as a major point of entry to the North American market for Asian-sourced products, while the facility in Edison provides an excellent gateway for products imported from Europe.</p> <h2>Organic growth</h2> <p>We are steadily realising its ambition to further extend its market coverage through organic growth by following customers as they move into new markets.</p> <p>"As a result of being an integral part of their supply chain for years, our customers prefer to rely on DSV, our people, processes and systems, to facilitate their market expansion rather than selecting an unknown local provider in a new country," says Brian Ejsing, CEO of DSV Solutions.</p> <p>He confirms that DSV’s strong ties with its customer base, notably in Europe and Asia, represent an enormous source of growth potential in the USA.</p> <h2>Freight management   </h2> <p>In the USA, DSV is primarily focused on freight management services and contract logistics, capitalising on the excellent network of distribution providers with complementary delivery services and areas.</p> DSV in the USA employs approx. 725 people across 28 facilities.<br /> <br /> <a href="" target="_blank" class="more-drop">Learn more about DSV in the USA</a> Wed, 18 Feb 2015 12:16:47 Z <p><span contenteditable="false" sc-part-of="field" class="scWebEditInput" id="fld_443B2063FBF4465DBE8B4901B595A1E2_31A06822C1764B639C7642AA968C3AE7_en_1_0ce25c8cef6843d2aaa78c8d022b4219_739_edit">Read about our internal recruitment philosophy, </span>the stories listed below and other interesting articles in our corporate magazine:</p> <ul> <li><strong>New logistics centre relieves pressure (p. 7) </strong><br /> Audi and Mercedes have invited DSV to help with their production, and there is growth on all fronts.</li> <li><strong>Vehicles under control (p. 13)</strong><br /> DSV turns up road safety with random checking in its own ranks. </li> <li><strong>Central pricing (p. 18)</strong><br /> “Pricedesk” in India and Bangladesh have increased sales – and facilitated their customers’ work. </li> </ul> <a class="more-drop" target="_blank" href="">Read the corporate magazine</a><br /> Mon, 09 Feb 2015 19:37:00 Z <p>CEO Jens Bjørn Andersens latest comments are now available in the DSV 2014 Annual Report and DSV's corporate magazine Moves. In the annual report, he comments on last year's performance - looking back - and in Moves, he offers a glimpse into the future:</p> <h2>Looking back</h2> <p> </p> <p>"Looking at the market development over the last five years, 2014 was the best year in most respects. There was no notable shift; things have just slowly moved in the right direction. DSV was able to use that development to create growth and improve performance in 2014. And we want to continue doing that in the coming years as well..."</p> <p><a href="" target="_blank" class="more-drop">Read more in the DSV 2014 Annual Report</a> </p> <h2>Looking ahead</h2> <p> </p> <p> "At the time of writing these lines, we had barely embarked on the new year. It is difficult not to take the opportunity to look into the future to see what 2015 has in store for us. I think it will be a good year for DSV and for the many people who choose to work in our company. It will be particularly exciting for those who can look forward to taking up interesting new positions with the company – and for those who resign after a long career in the transport industry..."</p> <p><a class="more-drop" target="_blank" href="">Read more in the latest edition of Moves</a></p> <p> </p> <p> <br />  </p> <p> </p> Mon, 09 Feb 2015 19:36:00 Z <p>At DSV, we are used to delivering results to our customers and to creating value for our shareholders. Our CSR approach is driven by the same desire for delivering results to and creating value for all our stakeholders. </p> <p>Therefore, I am also happy to verify that the past year’s efforts have created satisfactory results.</p> <p>The safety of our employees is the most essential element of our CSR activities. For that reason, we are pleased that we have succeeded in making targeted efforts to significantly reduce both the number and the frequency of occupational accidents. Compared with the preceding year, we managed to reduce the proportion of occupational accidents by 40% and by 57% since 2010.</p> <p>We have also achieved good environmental results through joint efforts together with our many suppliers. To mention some examples, carbon emissions from sea freight transportation had decreased by 33% since 2010, and 64% of our road freight was carried by trucks satisfying the Euro 5 and Euro 6 norms, which have the lowest environmental impact. </p> <p>Another aim of our CSR policy is to increase awareness of and implement our Code of Conduct. We operate globally and experience many different approaches to business operations. A uniform approach to the use of our Code of Conduct therefore strengthens our business and ensures ethical conduct throughout the world. We have performed a comprehensive training and testing programme on business ethics, and in the course of the year under review, 93% of all managers completed the programme.</p> <p>In 2014, we also made efforts to increase awareness of the Supplier Code of Conduct among our suppliers, informing 77% of all suppliers of the provisions. We consider it an essential step in promoting the values of DSV and ensuring uniform services to our customers, and it will continue to be a focus area in 2015.</p> <p>Finally, we took a big step forward in our work to abolish facilitation payments. This work has been going on for along time, and we have decided at Group level to maintain a clear view on this matter by adopting a strict prohibition against facilitation payments. However, it continues to be necessary for DSV employees in certain countries to make ongoing efforts to discontinue this destructive practice.</p> <p>We are very conscious that each year is merely a step towards new aims and activities, which are to help us live up to the United Nations Global Compact initiative and its ten fundamental principles. As a matter of fact, we feel obliged to improve our CSR efforts on an ongoing basis; both to satisfy our own ambitions and to meet the requirements and requests of our customers, who take a great interest in the matter.</p> <p>Jens Bjørn Andersen<br /> CEO<br /> DSV A/S </p> <p><a href="" target="_blank" class="more-drop">Read our 2014 CSR Report</a> </p> Fri, 06 Feb 2015 19:31:00 Z "We grew with our customers — existing as well as new — and we gained market share in all business areas. Not least, we delivered results in line with the expectations announced at the beginning of the year. The Air & Sea Division was the main contributor to the growth in earnings, whereas the Road Division was affected by the ever present intense competition in our industry. We have a promising outlook for 2015; the investments we have made over the past couple of years to increase our productivity give us a solid basis for harvesting the best results from global market growth," says Jens Bjørn Andersen, CEO.<br /> <h2>Outlook for 2015</h2> <ul> <li>Gross profit is expected to be in the range of DKK 10,500-10,900 million</li> <li>Operating profit before special items is expected to be in the range of DKK 2,700-2,900 million</li> <li>Net financial expenses are expected to approximate DKK 300 million </li> <li>The effective tax rate of the Group is expected to be close to 25%</li> <li>The free cash flow, before any acquisition or disposal of entities, is expected to approximate DKK 2,000 million</li> </ul> <div><a class="more-drop" href="" target="_blank">DSV 2014 Annual Report</a></div> Fri, 06 Feb 2015 19:30:00 Z <p>"DSV stood out from the shortlist by demonstrating remarkable growth in a very competitive sector. Utilising their chilled facilities, the judging panel felt they had developed a specialist service that was of huge benefit to their customers." These were the words of the presenter when awarding DSV the 2014 BIFA Air Freight Award.</p> <p>Now in its 26th year, the prestigious BIFA (British International Freight Association) Awards recognise and reward high standards and professionalism throughout the shipping and forwarding industry. The Air Freight Award category was open to companies providing air freight, or sea/air, services.</p> <p>"We’re delighted that the work of the Perishables department and the DSV Fresh team has been recognised by the BIFA Awards’ judges for the phenomenal success they have achieved. This trophy is testament to their hard work and determination to succeed" says Michael Hansen, Managing Director of DSV Air & Sea Ltd. in the UK. And he continues; "At DSV we’re continually looking at new and innovative ways to help ensure that we are offering our customers the very best service and value for money. We build expert teams who understand the complexities of the industry and work closely with our customers to make sure we are meeting, if not exceeding, their expectations. DSV Fresh is a great example of how our specialist services can offer customers a step up from a standard freight service."</p> <p>Our application to enter the competition focused on the launch of DSV Fresh launched in January 2014 and headed by George Mead. The Perishables department and the DSV Fresh team supply specialist distribution solutions for a full range of perishable and refrigerated products, including vegetables, fruit, meat, fish, dairy, drinks, plants, flowers and pharmaceuticals. </p> <p>DSV was previously named winner of the BIFA's Staff Development Award in 2012 and the European Logistics Award in 2013.</p> <p> In the picture (from left to right and from DSV UK unless otherwise stated): Martin Rutter, Air Freight Director, Allan McManus, Air Product Manager, George Mead, National Head of Perishables, Neil McNab, Branch Manager (Heathrow), Naga Munchetty, BIFA Presenter, Michael Hansen, Managing Director (DSV Air & Sea), Christian Hansen, Head of Air Freight Sales, Richard Lawford, Sales Director and Darren Jones, Operations Director.</p> <p><a href="/About-DSV/contact-us" target="_self" class="more-drop"><span class="more-drop">Contact us for more information about transport of perishable products </span></a></p> <p> </p> Thu, 29 Jan 2015 12:17:59 Z <p>"We are very proud to be working with a market leader like ROCKWOOL as they expand their business in China," says Tilo Raab, V.P. Commercial, DSV Asia.</p> <h2>10,000 containers to the North China market</h2> <p>The 13,000 sqm prime logistics space will provide ROCKWOOL direct access to the important North China construction market. It is estimated that 10,000 containers with stone wool insulation will be sold in the first year alone.</p> <p>"After 10 years of cooperation, I know and am very impressed with DSV. The company is efficient, competitive and always willing to find solutions to meet our requests," says Bin Guo, Senior Supply Chain Manager, ROCKWOOL, China.</p> <h2>2,400 kilometres by road and sea from production site to distribution centre</h2> <p>DSV handles transport by road and sea from the ROCKWOOL production plant in Guangzhou, some 2,400 kilometres away from the distribution centre. When the insulation material arrives in Tianjin, it is palletised, stored and then picked and loaded for redistribution.</p> <p>"The rising domestic consumption in the Asian region is increasing the demand for both high-quality goods and their transport and handling. We have been in the region for many years, so it is only natural that we use our experience and expertise to go where the demand is," says Tilo Raab, V.P. Commercial, DSV Asia.</p> <p>"With DSV, we know that we are in safe hands. They have been established in Asia for a long time and have the necessary network and knowhow to provide what we need in order to service our customers in the best possible way. We hope and believe this is the beginning of a long-term cooperation in Northern China," says Peter Schou, Managing Director of ROCKWOOL China.</p> DSV has previously worked with ROCKWOOL in Asia. In 2010, ROCKWOOL moved many containers of brand new production equipment from China to Russia, and DSV was responsible for the transport and logistics. For the Tianjin distribution centre, ROCKWOOL chose DSV in front of five other freight forwarders after a thorough tender and evaluation process. After choosing the exact location, the logistics setup was completed in just three weeks.<br /> <br /> <a class="more-drop" href="/About-DSV/contact-us">Please contact us if you are interested in transport and logistics in Asia.</a> Fri, 16 Jan 2015 12:34:00 Z With the opening of our DSV office in Arequipa in May 2013, we have positioned ourselves as experts in the handling of the luxurious alpaca wool from Peru to markets all over the world. As such, our special textile department attended the recent Alpaca Fiesta fair, the most important textile fair in Peru, dedicated to the whole productive chain of the alpaca fiber.<br> <br> "In Peru we can take advantage of our local, specialized knowledge as well as the global DSV network of offices. There is no corner of Earth where we do not have colleagues who work with local markets and regulations on a daily basis. They will ensure a safe and trouble-free onward transport for your goods," says Rosa Bustamante, Managing Director of DSV Peru.<br> <h2>The advantages of Alpaca</h2> Alpaca fleece has many advantages - similar to sheep’s wool, it is warmer, not prickly, and bears no lanolin, which causes fewer allergic reactions. It is also soft, luxurious and surprisingly flame-resistant. No wonder that many clothing manufacturers as well as discerning consumers love all things alpaca.<br> <h2>Arequipa in the middle</h2> Arequipa is the second most important city in Peru and a strategic connection hub with the south of the country. The cities of Puno, Cuzco and Arequipa produce 80% of the alpaca fiber in the world. The southern Andes of Peru are also the home of vicunas, llamas and guanacos whose wool can be used in the garment industry. <br> <br> <p>Alpacas resemble small llamas and are a domesticated species of South American camelids. They graze in herds on the level heights of the Andes of southern Peru, northern Bolivia, Ecuador, and northern Chile. </p> <p><a href="/About-DSV/contact-us" class="more-drop">Contact us for more information about transport of alpaca wool and textiles</a></p> <p> </p> Tue, 06 Jan 2015 07:31:03 Z <p>The six-year-old polar bear Milak has moved from Aalborg Zoo in Denmark to a new life in Zoo sauvage de St-Félicien.</p> <p>"Milak is too old to be with her mother, so we had to find a new place for her. It is only natural for polar bear mothers to force out their young when they reach a certain age," says Veterinarian Katrine Christensen at Aalborg Zoo.</p> <h2>How to keep a polar bear calm</h2> <p>Not everyone can transport a large polar bear from Denmark to Canada. The bear must be awake for the entire transport and everything has to be kept very calm so the large animal does not become agitated. That is why Aalborg Zoo asks DSV to help whenever one of their animals needs to be transported safely across the globe as part of their species preservation programme.</p> Milak’s travels had several stages and DSV was along for all of them. First the bear was moved to a specially designed cage, and then she was driven to Amsterdam. From there she was flown to Montreal by cargo plane. Finally, a truck drove her to her new home at Zoo sauvage.<br /> <h2>The outside of the box</h2> <p>Milak did not want to enter the cage as planned, so it was necessary for the veterinarian to tranquilise her so she could be carried inside the custom built metal box. When looking closely, freight forwarder Anja Bege Knudsen of DSV noticed that the box was higher than the 160 cm that would fit through the airplane hatch. The cage was quickly modified while the 280kg polar bear slept peacefully. When Milak awoke again inside the newly modified box, the transport could begin.</p> <p>"We are very happy that Anja from DSV was with us for the entire journey. She made sure Milak was safe and we are impressed with her attention to detail. Overall, the service we have received from DSV with this special shipment was amazing," says Trine Hammer Jensen, Veterinarian at Aalborg Zoo.</p> <h2>Delivered with a red bow to her new family</h2> <p>Milak arrived safely in Canada with a beautiful red bow around her transport box due to the holiday season. Zoo sauvage is very grateful for the wonderful Christmas present, and Milak’s new polar bear family have welcomed the Danish immigrant as well.</p> <p><strong>About Aalborg Zoo</strong><br /> Aalborg Zoo opened in April 1935. The Zoo’s area covers 8 hectares, sheltering more than 1,200 animals of 138 species. The overall purpose of Aalborg Zoo is conservation of animals and the nature they live in, directly through international breeding partnerships and support to conservation projects in the wild and indirectly through the dissemination of knowledge about endangered animals. </p> <p><a href="" target="_blank">Click here to go to the Aalborg Zoo website. </a><br /> <br /> <strong>About Zoo sauvage de St-Félicien</strong><br /> With its 75 species, Zoo sauvage of St-Félicien (English: Wild Zoo of St-Félicien) is one of the most diversified zoos in North America and one of the largest zoos in the province of Quebec. The Zoo is dedicated to wildlife conservation of the boreal climate and is managed by The Centre for Conservation of Boreal Biodiversity inc. </p> <p><a href="" target="_blank">Click here to go to the Zoo sauvage de St-Félicien website.</a><br /> <br /> <a href="" target="_self" class="more-drop">Read more about project transports with DSV </a></p> Fri, 19 Dec 2014 08:40:45 Z <p>Fender has chosen DSV as its number one logistics provider in Europe for another five years. DSV supplies around twenty-six countries in Europe, as well as many other countries within EMEA with Fenders’ musical instruments such as guitars and percussion instruments from our 130,000m<sup>2</sup> warehouse located in Moerdijk, the Netherlands.</p> <p>"The unique selling point that distinguishes DSV from the competition is that DSV provides all services at competitive prices," says Jan Ceelen, Logistics Manager, Fender Musical Instruments Europe. "DSV also helps make the rock‘n’roll business a well-oiled machine. You often have to arrange last minute requests for a wide range of musical legends. If one of these rock stars calls for a new guitar for his or her next concert, Fender and DSV work together to make sure it gets there in time." </p> <p>During the entire contract period, Fender and DSV will make continual improvements working with DSV’s own management excellence program.</p> <p>DSV has been working for Fender since 2004, providing a variety of services including:</p> •    Warehousing<br /> •    Value-added logistics<br /> •    Inspection<br /> •    Packing<br /> •    Shipping (including partial sea freight)<br /> •    Customer support<br /> •    Advisory services (including customs and tax)  <p> <br /> Fender also leases space in DSV’s warehouse for Fender’s quality inspectors. </p> <p>"DSV provides us with all the workstations we need, so we can check every instrument that comes to the warehouse. After our quality inspectors give the instruments the green light, DSV then distributes them throughout Europe," says Jan.</p> <p> The good level of customer service that DSV provides is a driving factor in the continued relationship. "Because I work in-house at DSV, I can assess first-hand how DSV works. And we are very happy. DSV uses strict procedures for its employees and systems, resulting in reduced errors and reduced lead-time. This keeps us ahead of the competition," concludes Jan.</p> <p><sub>Photo credit: The earth is a cube </sub></p> <p><a href="" target="_self" class="more-drop">Read more about our logistics solutions </a></p> Wed, 17 Dec 2014 08:15:38 Z <p>Recently, DSV opened a new warehouse in Roskilde, Denmark dedicated to handling customers from the pharmaceutical industry.</p> <p>The 23,000 m2 warehouse is built specifically to meet the pharmaceutical industry’s requirements including climate controlled conditions. </p> <p>DSV has a Wholesale Dealer’s Authorisation to handle medicinal products within the EC/EEA – also known as a GDP (Good Distribution Practice) or §39 authorisation. The Danish Health and Medicines Authority has approved the warehouse for climate controlled storage and cross-docking activities as follows:</p> •    Controlled cooled temperature storage (2-8 degrees Celcius)<br /> <p>•    Controlled ambient temperature storage (15-25 degrees Celcius)</p> <p>Shipment of air freight containers built under the above conditions in the warehouse has been approved by The Danish Transport Authority.</p> The warehouse is strategically located in Roskilde, Denmark in order to serve as a Distribution Centre for pharmaceutical companies operating in the Nordic countries. <br /> <br /> <a href="" target="_self" class="more-drop">Read more about solutions for the healthcare sector</a> Fri, 12 Dec 2014 09:10:05 Z <p>"The opening of two warehouses is the next step in increasing our share in the Polish market and also proves our strategic objectives to be spot on. We are very proud of the trust our customers put in us and of their appreciation for the high quality of services provided by DSV," – says Maciej Walenda, CEO of DSV Solutions in Poland.</p> <h2>Complex co-manufacturing included</h2> <p>The first location to open will be a 4,500 m2 warehouse in Prologis Park Gdańsk, which will mostly handle operations for a new customer from the industrial sector. </p> <p>In addition to storing goods, DSV will also be responsible for a complex co-manufacturing process and the warehouse will be equipped with special workbenches, conveyors belts and a specialised shelving system. Start of operations is planned for March 2015.</p> <h2>Healthcare warehouse in Sosnowiec</h2> The second office will be located in Panattoni Park Sosnowiec and will include a 6,500 m2 warehouse, dedicated mostly to handling operations for a new customer from the healthcare sector. The location in Sosnowiec is expected to be in full swing by May 2015.<br /> <p> </p> <p><a href="" target="_self" class="more-drop">Read more about DSV's logistics-solutions </a></p> Mon, 08 Dec 2014 09:47:40 Z <p>To strengthen DSV's presence on the African continent and manage the fruitful integration of the Swift Freight group into our company, Air & Sea VP Peter Larsen has temporarily rebased to South Africa.</p> <h2>Trade journal interview</h2> In a recent interview with the South African trade journal ftw, Peter revealed more about his priorities and plans for DSV as the company looks to improve and expand its footprint in the region. <h2>We want to deliver great service moulded to local needs</h2> <p>Peter talked about our priorities on the continent. And the primary is to service our global clients to the standard they expect.</p> <p>"We are in 11 countries in Africa – all of which are managed by local staff. Moves are already underway to transfer skills and to educate in the interest of elevating service levels and achieving a uniform standard of excellence," Peter was quoted as saying, and continued on the subject of local adaptation:</p> <p>"DSV provides the basic platform but different menus need to be prepared for different countries. There's no standard solution – every solution must be moulded to the needs of the country."</p> <h2>We follow the volumes</h2> <p>Peter also noted that while he sees huge potential in countries like Nigeria, Ghana, Uganda, Kenya and Tanzania, he is keeping an eye on the smaller niche markets as well.</p> <p>"We’ll follow the volumes. We're keeping a close eye on Rwanda, for example. Politically stable environments are what we'll be focusing on."</p> <h2>Expansion experts and the greatest challenge of Africa</h2> <p>Finally, Peter stressed that this expansion is something DSV has done before in places like Asia and America and that our global experience is an invaluable tool when moving into new markets. When asked about the biggest challenge in Africa, he responded simply: "Infrastructure – from ports, rail and road to customs issues."</p> <p>Quotes courtesy of Freight & Trading Weekly (FTW), South Africa. </p> <p><a href="" target="_blank" class="more-drop">Find our African offices with DSV global office finder</a></p> <br> <br> Fri, 05 Dec 2014 09:08:18 Z Green Freight Europe (GFE) has awarded DSV with its "first leaf" - an award given to companies that have shared CO<sub>2</sub> data and information on policies, strategy and intentions to reduce CO<sub>2</sub> emissions stemming from transport operations. <br> <br> Other companies, among them Heineken, IKEA and Dow Europe GmbH were also awarded the first leaf.<br> <br> The first leaf is part of a four-tier labelling program by GFE. The program recognizes and benchmarks members based on their efforts and measures to further improve on CO<sub>2</sub> reduction. <br> <br> Reduction of carbon emissions from freight transport can be done by all individual parts in a transport chain, but it is much more efficient in corporation between shippers and transport providers. <br> <br> That is why a standardised European database for reporting carbon emissions is important as a forum for collaboration between transport providers and shippers. <br> <br> "For a number of years, DSV has provided carbon emission reports to many larger customers. We consider the membership of GFE as a natural progression of our work to reduce emissions caused by transport," says Thomas Susé, Group CSR Senior Manager, DSV.<br> <br> DSV has been a member of GFE since its founding year 2012.<br><br> <p><a class="more-drop" target="_self" href="/responsibility/responsibility/CSR">Read more about CSR in DSV</a></p> Thu, 04 Dec 2014 10:35:15 Z <p>A new DSV office in Aalborg opened on 3 November 2014 with an operational team of 4 and a sales team of 2. They are already processing the first orders and look forward to engaging further with the market in North Jutland. </p> <p>Actually, DSV is returning to Aalborg. After a few years of absence, with operations centralised in Mid-Jutland, DSV realised that the key to expanding in the North Jutland area was proximity. And so the “we are back in town” slogan was coined and made an integral part of the autumn marketing campaign to reintroduce DSV to Aalborg. </p> <p>Aalborg is the fourth largest city in Denmark with quite a few big industrial players within cement and steel production as well as food manufacturing. While manufacturing is still a part of the Aalborg tradition, the turn of the century has brought a move towards a strong presence in the educational sector – with Aalborg University as the best known centre of knowledge and research. </p> <a href="/About-DSV/contact-us" target="_self" class="more-drop">For more information, please contact us</a> Fri, 14 Nov 2014 08:08:12 Z <p>DSV in Colombia is now ready to serve customers in the city of Cali, Colombia with a commercial and operational team.</p> <p>Cali is the third most important business centre in Colombia, after Bogotá and Medellín, with industrial production of consumer goods and foods and beverage being the most important economic sectors. </p> <p>The city is situated near the port of Buenaventura on Colombia’s Pacific Coast. </p> <a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a> <p> </p> Tue, 04 Nov 2014 13:06:00 Z <p>Read about our new headquarters in our corporate magazine and find these interesting stories. </p> <h2>Elizabeth Arden and DSV - Partners in Operational Excellence (pp. 14-15)</h2> <p>The newly established partnership between DSV and one of the world's leading providers of skincare, cosmetics and fragrance products delivers results </p> <h2>Express service to the entire world (pp. 16-17)</h2> <p>DSV XPress has been made attractive for the entire world with a new booking portal providing customers with more advantages - and DSV XPress will now be sold by all three divisions </p> <h2>Trucker for life (pp. 18-19)</h2> <p>It is not because Nedyalko Mitev can only envisage himself behind the wheel of a giant lorry on the European highways. But there are not that many other options for a young man from Bulgaria who wants to accomplish something for himself and his family</p> <p><a href="" target="_blank" class="more-drop">Read our corporate magazine</a></p> Wed, 29 Oct 2014 23:00:00 Z When I look out the window of our new headquarters in Denmark, I see DSV at work. I see DSV trailers being loaded at the 70 docks at the terminal area located right across from the office. A little further away, I see a DSV lorry stopping in at one of our customers, and I am deeply pleased that we chose to set up office here together with the production unit. We could also have isolated ourselves by putting our group functions in a remote office building that could actually be located everywhere, given that the functions are just as relevant to Singapore and Finland as the Danish organisation. But this is where we belong – together with the production unit – and we have chosen to gather all functions in one building complex. <br> <h2>Working across departments</h2> Here we have the operational functions, Road, Air & Sea and Solutions, Group functions and IT, allowing us to work across departments as never before. Activities that were previously dispersed among different locations are gathered here in our new home, and we can embody the vision of "One DSV" in practice. We have only lived here for a month but we already benefit greatly from the openness and diversity facilitated by our new layout where we have even chosen to abandon personal offices in favour of free access and sharing experiences. <br> <h2>A headquarter for everyone</h2> We feel that our new, elegant headquarters match our position as one of Denmark’s largest companies and one of the world’s largest transport groups, and we have determined that the head office should be for all DSV countries and not just for Danish employees. Here in Hedehusene, we hold our international conferences on our own premises. This creates cohesion – and helps cap expenses. <br> We are looking forward to the official opening ceremony for our customers, partners and shareholders – more about this later!<br> <h2>Growth in B2C</h2> B2C (business-to-consumer) has gained on B2B and we are expecting to see additional strong growth in deliveries of small parcels, documents, etc., to private households as well as to businesses in the years ahead. To accommodate this demand, we are now rolling out DSV XPress, initially to a large number of European countries. In its current configuration, DSV XPress is a fairly new product on DSV’s shelves, resulting from new needs and opportunities, and it is pleasing to see how customers embrace our new services: we have far from exhausted all options and just need to get the good ideas!<br> <h2>Elizabeth Arden selected DSV</h2> The good ideas are also the reason why DSV managed to attract an interesting new account early this year. Elizabeth Arden chose to turn over responsibility for its European distribution centre to DSV, which will have overall responsibility for the aggregate logistics operations – and also carry out much of the transports via the European road network. The most thorough, the most focused, and the most dedicated are some of the superlatives underlying Elizabeth Arden’s decisions – read more in the magazine!<br> <h2>Behind the wheel</h2> Every day, DSV has upwards of 17,000 lorries out on the European roads – operated by external hauliers. Drivers cover millions of kilometres behind the wheel and are often away from home for several months. How do they experience life on the road? In the profile of Nedyalko Mitev, we learn that he is happy with the conditions as a long-haul driver. But that there is also a price to be paid. Enjoy the magazine.  <br><br> <p>Best regards, </p> <p>Jens Bjorn Andersen</p> Wed, 29 Oct 2014 07:56:59 Z <p>Jens Bjorn Andersen, CEO: "We maintained our momentum in the third quarter of the year. Delivering 5% growth in operating profit, the best interim results yet in the Company’s history, we are very pleased with our performance. Although affected by the usual impact of seasonality, activity levels remained high throughout the quarter and DSV gained market share in all business areas. The Air & Sea Division continues to deliver the highest growth rates and best results, whereas the Road Division is affected by price competition. With one quarter left of 2014, we expect to realise a full-year operating profit in the top half of the range we announced at the beginning of the year." </p> <p>DSV maintains its full-year outlook for 2014 previously announced. However, operating profit before special items is expected to be in the range of DKK 2,600-2,700 million against the previous outlook of DKK 2,550-2,700 million. </p> <p><a href="" target="_blank" class="more-drop"><span class="more-drop">Find the interim financial report here (PDF)<br /> </span></a></p> Tue, 28 Oct 2014 23:00:00 Z <p>After a six-month start-up phase, DSV is now fully in charge of running the 38,000 sq.m. logistics centre and replenishing inventories at the factory. About 160 employees are responsible for the timely delivery of supplies to the Audi location. </p> <p>Every day, 160 inbound trucks are unloaded here in three shifts with approximately 4,500 pallets, which are taken directly to the production lines of the Audi models A4, A5 Cabrio, A6, A7, A8 and to that of R8 at quattro GmbH upon request. The vehicles making deliveries into the factory are monitored by GPS to make it possible to react promptly to any irregularities.</p> <h2>Stepwise transition</h2> <p>The transition at Böllinger Höfe has been completed in several phases. Immediately after the handover of the building in March 2014, 40 DSV employees were relocated. They had so far already operated a consolidation centre for Audi in Heilbronn. Further additional logistics services have subsequently been included stepwise and according to segments and models. </p> <blockquote>The stepwise transition and the start-up phase have been coordinated with Audi. We have had an excellent collaboration with Audi at a detailed level, and we are very pleased that the implementation was successful.</blockquote> <p style="text-align: right;"><strong>Harald Schefft, Managing Director of DSV Solutions GmbH</strong></p> <a class="more-drop" target="_self" href="/About-DSV/contact-us">Contact us for further information</a> Wed, 22 Oct 2014 18:30:00 Z <h2>Curitiba – the ecological capital of Brazil</h2> The Curitiba branch is the sixth office opened by DSV Brazil since it started activities in June 2012. DSV Brazil is today employing 60 people in Sao Paulo, Santos, Campinas, Rio de Janeiro, Porto Alegre, and now also Curitiba.  <br /> <blockquote>I’m very proud to be a part of DSV in Brazil. We are now working on putting a strong team together in Curitiba (CWB) in order to bring added value to the DSV network and the local freight market, expand our customer base quickly, and to help us grow with great financial stability</blockquote> <div style="text-align: right;"><strong>Alexandre Maruska, Branch Manager of DSV in Curitiba</strong><br /> </div> <br /> Curitiba is nicknamed the "ecological capital of Brazil" for the attention its leaders gave to urban planning and sustainable urban development projects. It is also the capital of Parana State. The city is Brazil's second largest car manufacturer and considered by many to be the best location for investment in Brazil. <br /> <br /> Its population of around 2.5 million people, many of them European immigrants from Germany, Italy, Poland and Ukraine, made the city grow on average by 7.1% per year over the past 30 years, which is higher than the national average of 4.2%. Income per capita is 66% higher in Curitiba than the Brazilian average. <br /> <h2>Harvest time</h2> <p>Since mid-2012, DSV opened six branches in Brazil, three of which in 2014. After this fast expansion it is now time for Mikael Thomsen and his team to harvest what has been sowed. Jorgen Moller, CEO of DSV Air & Sea, commented "Growth remains our clear focus in Brazil, but we will now strike the pause button with regards to new branches openings, and concentrate on growing our market share in the 6 cities where are present". </p> <p><a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a> </p> Tue, 21 Oct 2014 11:40:54 Z <p>AB Volvo wanted to optimise their inbound supply chain and invited us to participate in the Central Europe request for quotation. The outcome of the tender is that we will manage door-to-door shipments from parts suppliers in Germany to the Volvo plants in Belgium, France and Sweden. </p> <h2>Cross-country cooperation leads to success</h2> <blockquote>The concept that DSV proposed to optimise our inbound supply chain was what we were looking for. And they have a satisfying track record with other activities for AB Volvo. So it was only natural to pick DSV as our sole provider for supplier collections in southern Germany to our various plants in Europe </blockquote> <p style="text-align: right;"><strong>Ruud Cremers from Volvo Group Logistics Services (VGLS) </strong></p> <p style="text-align: left;">"We are delighted to have won," says Frank Huijbregts, Business Development Manager in DSV. "In close cooperation with our Swedish, German, Belgian and French colleagues we developed an operational and organisational set-up similar to the existing setup we already have with Volvo." </p> <h2>About AB Volvo</h2> <p>AB Volvo is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs about 110,000 people, has production facilities in 19 countries and sells its products in more than 190 markets. In 2013 the Volvo Group’s net sales amounted to about SEK 273 billion. The Volvo Group is a publicly-held company headquartered in Göteborg, Sweden. </p> <span class="more-drop"></span><a class="more-drop" target="_self" href="/Error-Pages/404.aspx?item=web%3a%7b8AA77445-B47A-4F74-99FC-0FC8610B5D0C%7d%40en"><span class="more-drop">Contact us for more information</span></a> Thu, 16 Oct 2014 07:24:26 Z This year, DSV celebrated its 10-year anniversary working with Nordisk Film – the Nordic region’s leading developer, producer and distributor of films, and the Nordic holder of distribution rights to Sony PlayStation. <h2>Forging strong bonds</h2> <p>In a small ceremony in a warehouse just outside of Copenhagen, employees from both companies celebrated the past decade. Many have been involved with operations from the very start. Ulrik Rasch, General Manager Nordisk Film, and Henrik Mørch, Managing Director DSV Solutions, were there when the agreement was signed and implemented 10 years ago. </p> <blockquote>We have built a strong and long lasting working relationship with DSV and I can’t believe that a decade has passed so quickly. Sure there have been periods of heavy market changes and we have encountered challenges along the way, but the bonds that we have built with DSV are stronger than ever.</blockquote> <p style="text-align: right;"><strong>Ulrik Rasch, General Manager Nordisk Film<br> </strong></p> Henrik Mørch, was also reminiscent of the close relationship DSV has built with Nordisk Film:<br><br> <p>"It has been a great 10 years and I look forward to the next 10. We have built a strong relationship with Nordisk Film during these years. Our cooperation has meant that regardless of marked developments or changes we have managed to find a solution together. In the spirit of cooperation both parties have had to have strong intensions and willingness to grow together. I believe that our mutual intensions and willingness to develop any value-added services makes us a true partner for Nordisk Film."</p> <h2>Value-added services </h2> DSV’s value-added services over the 10 years have helped Nordisk Film improve warehouse operations, lower costs and improve processes. Services include:<br> <ul> <li>Display packing</li> <li>Return logistics</li> <li>Replacement of returned units</li> <li>Preparation, repair and maintenance of PlayStation demo units</li> <li>Labelling</li> <li>Bundling / kitting</li> <li>Repacking (cover and box exchange)</li> </ul> <p>A key feature of the warehouse we use for Nordisk Film is the Logimate system, which allows for the pick and pack of over 700,000 DVDs. It is divided into three sections, and allows workers to access products efficiently and effectively, reducing delivery time and driving down costs for our customer. </p> <a href="/Error-Pages/404.aspx?item=web%3a%7b22246CEC-F614-40FE-B693-177DB83DD05B%7d%40en" target="_self" class="more-drop">Contact us for how we can improve you operations, lower costs and improve processes.</a><br> Tue, 14 Oct 2014 12:25:59 Z After 42 years with DSV Jorgen Moller will step down and hand over the position as CEO of the Air & Sea Division to Carsten Trolle, who is today responsible for DSV Air & Sea in North America. <br> <br> <blockquote>With his many years with the company Jorgen has helped form the DSV we know today. He has been a key driving force behind the development and growth of the Air & Sea Division and we are very grateful to him for that. At the same time he has managed to build a strong, global management team around him. The Division is therefore in safe hands when the baton is passed on in April to Carsten Trolle, who shares many of the same leadership values as Jorgen Moller. We would like to wish Jorgen Moller and his family all the best for his new journey.</blockquote> <div style="text-align: right;"><strong>Jens Bjorn Andersen, CEO</strong><br> </div>  <br> Jorgen Moller joined the DSV organisation in connection with the acquisition of DFDS Dan Transport back in 2000. Jorgen Moller’s career with Dan Transport, DFDS and DSV spans 42 years, and the last 34 years he has been based in New Jersey, USA, with his family. In 2001 Jorgen became CEO of the Air & Sea Division. Following his retirement Jorgen will continue his involvement with DSV as an advisor on special projects. <br> <br> <p> Carsten Trolle is 48 years old and has a freight forwarding background. He has been with DSV for 30 years, and since 1991 in the United States where he has held positions as Branch Manager and Vice President. Since 2008 he has been head of DSV Air & Sea USA and later also of the North American activities. Carsten Trolle is a member of the Air & Sea global management team.  </p> <p>Questions may be addressed to Flemming Ole Nielsen, Investor Relations Director, on tel. +45 43 20 33 92</p> Mon, 06 Oct 2014 12:24:53 Z <p>Staggering complexity and high quality demands characterise the automotive industry. Every single item of a car needs to be at the right place at the right time. And every item needs to be in the right sequence, undamaged, and have the right on-time information. Watch the film about how we have solved these issues for Volvo. </p> <iframe width="458" height="258" frameborder="0" src="//"></iframe> <br /> <p><a href="/Error-Pages/404.aspx?item=web%3a%7b22246CEC-F614-40FE-B693-177DB83DD05B%7d%40en" target="_self" class="more-drop">Contact us to handle your automotive logistics setup</a></p> Wed, 01 Oct 2014 22:00:00 Z Operations manager Danny Hendrix invites everyone to see the warehouse for themselves by taking a 'virtual tour'. "Safety is a mindset which not only lowers the number of incidents and reduces damage but also improves quality and boosts productivity," he says.<br /> <p> </p> <p><a href="" target="_blank" class="more-drop">Get a safe virtual warehouse tour here</a></p> DSV narrowly failed to win the award, which was presented today during the 'Dag van het Magazijn' congress for safe and healthy working held in the training warehouse of Dutch shippers’ organisation EVO. However, for Danny Hendrix, operations manager at DSV Solutions in Venlo, clinching the award was not his top priority: <blockquote>Irrespective of whether we’ve won the prize or not, what really matters is that safety is now embedded within our organisation. Over the past few years, we have succeeded in building a mindset that is not likely to disappear any time soon.</blockquote>The company’s managers are proud of the Venlo team’s achievement, and so too is DSV client Nutricia. In the 30,000m2 Venlo distribution centre, 150 employees are working hard every day to distribute Nutricia’s medical nutrition products to 42 different countries around the world. "Nutricia places great importance on safety, which was one of the reasons that we embarked on this path at the start of the operation in 2011. Medical nutrition products deserve to be handled in a safe environment. After all, every product that we dispatch is ultimately destined for a patient," continues Hendrix.<br /> <h2> Safety pays off</h2> Hendrix is quick to dispel the idea that safety is expensive. "That is the biggest misconception that organisations have. In actual fact, it pays to invest in safety – not only because it lowers the number of incidents and reduces damage, but also because it changes the mindset on the warehouse floor. Employees are happier, more motivated and take a more disciplined approach to their work. That results in better quality and also in higher productivity. Employees learn to look at processes differently and now often make suggestions for improvements."<br /> <br /> Safety receives continuous attention in the Venlo distribution centre. It is the first topic on the agenda at every operational meeting. Not only are actual accidents analysed, but near misses are also discussed extensively. Employees have insight into the daily safety performance and can suggest ideas of their own. Hendrix: “A large sign hangs at the entrance to the facility displaying the words: ‘The safest way is the DSV way’. That reminds employees of the importance of safety as soon as they arrive at work.”<br /> <h2> Safety is a mindset</h2> In Hendrix’s opinion, the most important thing on the workfloor is mindset. New rules, procedures and technical solutions will have no effect unless employees’ safety awareness changes. But the same holds true in reverse too: the safety awareness will not change without rules, procedures and technical solutions. <br /> <br /> "All of those things have to be in harmony. There’s no point in trying to make forklift operators drive more safely unless you also hang up signs and implement a traffic plan. And if you expect employees to keep the warehouse neat and tidy, you need to provide the right tools to enable them to do so," says Hendrix.<br /> <h2> Virtual warehouse tour </h2> <p> The safety mindset is no longer confined to Danny Hendrix’s distribution centre, but has since spread throughout the rest of DSV to the very top of the organisation’s management. Other distribution centres are adopting a similar approach, helped by everything that has been achieved in Venlo. </p> <p>Take a virtual tour of the distribution centre to see for yourself what DSV has done to improve warehouse safety.</p> <p><a href="" target="_blank" class="more-drop">Get a safe virtual warehouse tour here</a> </p> <a class="more-drop" target="_self" href="/Error-Pages/404.aspx?item=web%3a%7b22246CEC-F614-40FE-B693-177DB83DD05B%7d%40en">Contact us for more information about warehousing</a> Wed, 01 Oct 2014 12:11:37 Z <p>A mining company in Chile commissioned DSV to deliver a spare mill head from a manufacturer in Perth, Western Australia to a mine near Antofagasto, Chile. The existing mill head had developed minor cracks, and speedy delivery of a replacement was needed.</p> <h2>Halfway around the world in 22 hours</h2> The mining company was facing the brutal reality of shutting down operations of the mine, so to keep production up and running, they decided to book the fastest transport solution: air charter.<br /> <br /> The spare part "only" weighed 19 tons, but due to a diameter of 4644mm, DSV loaded the cargo onto the big Antonov AN124 freight plane operated by Antonov Airlines and Ruslan Int. It took 22 hours and 13 minutes to reach Chile.<br /> <h2>Customer satisfied with professional handling</h2> Through great cooperation between Australian colleagues from DSV’s Perth office as well as project managers in Sydney and Danish colleagues in Aarhus, we ensured smooth delivery to great satisfaction to the client:<br /> <blockquote>It certainly was a fantastic day on a number of levels and I am still amazed at how smooth it went from the loading to the final lashing down on the Antonov. We will speak later today and thank you once again for steering the DSV ship and making it such a smooth and faultless service. Looking forward to the next one</blockquote> <p style="text-align: right;"><strong>Mark Baker, General Manager, Online Logistics Solutions</strong></p> <p>DSV has a long history of operating charter flights for all kinds of cargo around the world. Our charter department with specially trained staff, organise full and part charter such as break bulk and oversized cargo for our customers. As a charter broker, we communicate directly with airlines, ensuring high flexibility, quick response times and the lowest available costs.</p> <a href="/Error-Pages/404.aspx?item=web%3a%7b5399143F-33A4-4E46-8164-C820BFD08C2F%7d%40en" target="_self" class="more-drop">Contact us for details on how we can meet your air charter needs</a><br /> <p>Photo by 2014 Jay Heifetz Photography ©</p> Wed, 24 Sep 2014 14:12:00 Z <p>"It’s great to see that DSV, one of Novozymes’ major partners, is willing to make a joint effort with us to highlight road traffic safety in Novozymes’ local area," says Peter Hansen, Logistics Manager SCO EMA, Novozymes. </p> <p>The pupils queued up all the way through the schoolyard to get into the cabin of the DSV truck to be shown and told about how to help the driver and themselves by staying out of the blind spot. </p> <h2>Invisible to the truck driver</h2> <blockquote>They ride up in a long line, but you can’t see them at all,</blockquote> <p> said a sixth-grade girl about cyclists who rode along the right-hand side of the truck but who were hard to see in the side view mirror.</p> <p>And this was the whole idea: Making pupils – who ride bicycles in traffic to and from school every day – aware of how difficult it can be for trucks and buses to see cyclists or pedestrians who enter a vehicle’s blind spot. </p> <p>However, both drivers and cyclists can do their part to prevent right-turn accidents. The driver must stop completely and look for cyclists again before making a right turn. And cyclists riding straight ahead must be aware of how to position themselves in relation to the truck’s right-turn lane. </p> <p>"If a cyclist is uncertain as to whether the driver will yield or keep turning, then he or she must stop and wait until the truck or bus has passed by. At the same time, it’s important to make eye contact with the driver to make sure he’s seen you," says Jan of the Gladsaxe Police, who took part. </p> <h2>Six good traffic habits</h2> <p>At the end of the day the children were given traffic points to remember</p> <ol> <li>Choose the safest route to school</li> <li>Cross the road at the traffic lights or pedestrian crossings</li> <li>Wear reflector tags or a reflector band on your school bag and coat in the dark</li> <li>Wear a bike helmet</li> <li>Stay out of the blind spots of cars and trucks</li> <li>Use bicycle lights </li> </ol> <h2>Gifts for the kids</h2> <p>All participants received a goodie box from DSV including a yellow safety vest and a reflector band. The box also contained a flyer outlining the good traffic habits.</p> <a class="more-drop" target="_self" href="/About-DSV/contact-us">Contact us if you want to know more about traffic safety</a> Mon, 22 Sep 2014 10:26:00 Z <p>Earlier this year, DSV exhibited our perishable goods capabilities at the 2014 International Flower Trade Expo (IFTEX) in Nairobi, Kenya. In a country that supplies over 40% of flowers sold in Europe, the show provided a perfect platform for growers, buyers and service providers, including logistic and transport companies like DSV, to share industry knowledge and discuss latest trends.</p> The show has been labeled the leading flower trade show in the world and has an incredible growth record: this year’s event was three times larger than last year’s. It was an event solely for business professionals, allowing opportunity for serious stand contact and discussions. Our stand was manned by our team in Nairobi with support from DSV in the UK. <h2>IFTEX Expo Kenya 2014 at a glance</h2> •    10,000m2 of exhibition space<br> •    187 exhibitors<br> •    3251 visitors including growers, buyers, service providers and government representatives<br> •    54 different countries represented by overseas buyers <br> <h2>Handling perishable goods with care</h2> Our specialised perishable goods service received a lot of attention at the event. The service covers a full range of perishable products, from food and flowers to pharmaceuticals and drinks. DSV experts around the world ensure that the highest quality standards are maintained throughout the journey, with enhanced visibility and shipment monitoring via our intelligent IT solutions.<br><br><blockquote>All perishable products require extreme care when transported around the world. And cut flowers are especially vulnerable. That is why we like to visit events like this; to get a better understanding of our customers’ needs and adapt our service accordingly</blockquote> <p style="text-align: right;"><strong>Michael Carstensen, Vice President Africa Development, DSV</strong></p> <h2>Part of an international industry</h2> Similar events are held every year in Aalsmeer Holland, Moscow, Miami and Chicago, making the expo in Kenya part of some of the greatest shows in the flower industry. <br> <br> <a href="/About-DSV/contact-us" class="more-drop">Contact us to learn more about our custom-made solutions for your perishable goods</a> Mon, 15 Sep 2014 07:54:00 Z Dräxlmaier, an international auto parts supplier, places great emphasis on minimising the environmental impact of their transports. And to help with these reductions, they use DSV’s monthly carbon reports to identify where and how to transport products, and how to implement additional sustainability measures. <br> <br> The carbon reports have grown increasingly detailed to allow Dräxlmaier to get a clear overview of carbon emissions per mode of transport, enabling them to be proactive with new projects. This degree of detail, which includes a specification of equipment, kilometres driven and weight for each individual transport, is currently not required in the market, but is already a well-established practice for Dräxlmaier.<br><br> <blockquote>We want to get a detailed overview of our carbon emissions for each individual shipment. These reports then inform our decisions on which routes to use,</blockquote>says Daniel Bracht who is responsible for global transport logistics at Dräxlmaier. "I could easily imagine this becoming a requirement in the near future, and at Dräxlmaier we want to be prepared for this."<br> <h2>Alternative modes of transport to improve our environmental footprint</h2> The reports state not only the total carbon emissions from the transports but also provide key indicators that show exactly how many goods DSV is transporting per emitted carbon unit. This allows for direct comparison between the individual forwarding operations. If there is a chance to increase the effort without compromising the quality of delivery, DSV meets with Dräxlmaier to develop solutions with a lower environmental impact, such as the use of trains instead of trucks or a combination of sea and air. It takes a bit longer but is less expensive and reduces the environmental footprint.<br> <br> "Mapping and comparing carbon emissions over a period of time gives us a basis on which to make various adjustments, such as increasing the volume of goods per pallet, consolidating the goods on fewer vehicles, etc. This in turn improves efficiency. There will typically be measures that DSV can implement to improve efficiency combined with other options for the customer to work on," says Thomas Susé, Group CSR Senior Manager, DSV.<br> <h2>Continued demand for high-quality service</h2> An example of a transport assignment that DSV changed together with Dräxlmaier is the transport of containers from the Port of Bangkok to an inland factory. They were previously transported on regular trucks, however, since September 2013, DSV has been able to deliver all of them on CNG (Compressed Natural Gas) trucks, greatly reducing carbon emissions.<br> <br> Dräxlmaier has also chosen DSV as provider of an additional number of Asian airfreight routes. The current collaboration ranges from airfreight between Germany, the US, Thailand, Malaysia and China, with additional road transport in Thailand. We also supply logistics from a number of European countries to factories in Germany.<br> <h2>About Dräxlmaier</h2> With 50,000 employees all over the world, the Dräxlmaier Group is one of the largest family-owned companies in Germany and also one of the world’s leading automotive industry suppliers. For more than five decades, the Dräxlmaier group has been focusing on developing and producing exclusive interiors and electrical and electronic components and systems for luxury cars.<br> <br> <a class="more-drop" href="mailto:?subject=Let me know more about carbon reporting">Contact us to discuss how our carbon reporting can help you minimise your environmental footprint</a> Wed, 10 Sep 2014 08:11:00 Z <p>Unlike the adventures of Indiana Jones, however, the Alfred Wegener Institute isn’t looking for a golden chalice. They research the effects of climate change on particular ecosystems in the sea, on ice and on land. Their aim is to understand how the activities of humans and nature change the global environment.</p> DSV moves their special equipment.  <br><br> <p><a href="/downloads-and-services/customer-cases/alfred-wegener-institute-polar-expedition" target="_self" class="more-drop">Read the customer case about our cooperation with the Alfred Wegener Institute</a></p> <h2>About the Alfred Wegener Institute</h2> <p>The Alfred Wegener Institute - Helmholtz Centre for Polar and Marine Research carries out research in the Arctic and Antarctic as well as in the high- and mid-latitude oceans. It coordinates German polar research and makes important infrastructure available to international science such as the research icebreaker ‘Polarstern’ and research stations in the Arctic and Antarctic. The AWI is one of the 18 research centres that form the ‘Helmholtz Gemeinschaft’, Germany’s largest scientific organisation.</p> <p><a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a> </p> Fri, 05 Sep 2014 08:29:00 Z The office in Phoenix opened 1 September and will focus on the interesting industries such as electronics, aerospace, mining and agriculture. Our office in Oklahoma City will open 15 September and primarily engage in the aerospace, oil and gas industry. <br><br> <p>We are very satisfied with the expansion in both Arizona and Oklahoma and we look forward to service our customers in these areas. </p> <a class="more-drop" target="_self" href="/About-DSV/contact-us">Contact us for further information</a> <p> </p> Wed, 03 Sep 2014 07:36:00 Z <p>The DSV employees will be met by a modern and bright office and terminal building. The headquarters is built with focus of functionality, design and great infrastructure without compromising the green profile. </p> <blockquote>Infrastructure is particularly important when you are in the transport business and in Hedehusene we have virtually direct access to the Danish motorway system. We foresee up to 650 cars and 300 trucks through the gate on a busy day.</blockquote> <p> </p> <p style="text-align: right;"><strong>Brian Winther Almind, Director, Group Property</strong></p> <h2>The environmentally friendly perspective</h2> From the very beginning of building the new headquarters, being green has been a priority. Solar panels are installed on the roof of the terminal building and cover the entire headquarters’ power demand on days of maximum power production. Food waste will be ground and stored for subsequent use in biogas plants and for domestic heating. And new low-energy equipment is installed and "follow me printing" is expected to reduce paper consumption by 20-25%.  <br /> <p>Everything to reduce the overall carbon emissions from our headquarters. </p> <h2>Some facts about the headquarters</h2> <ul> <li>130,000 m2 site</li> <li>16,000 m2 office space </li> <li>12,000 m2 cross-docking terminal </li> <li>47 meeting rooms</li> <li>900 parking spaces</li> <li>The office roof structure weighs 400 tons and is the first of its kind from VELUX</li> <li>Identical workstations designed to offer flexibility and obtain LEAN working conditions</li> <li>All floors have lounges, outdoor balconies and flex rooms for internal meetings. Workout area is located on the ground floor. </li> </ul> <p>If you are planning a visit to our new headquarters you will find it at:</p> Hovedgaden 630<br /> 2640 Hedehusene<br /> Denmark <br /> <p> </p> <p> For further information about our new headquarters, please contact Brian Winther Almind, Director Group Property at +45 43 20 40 20.</p> <p>Photo taken by CHRISTIANSEN photography </p> Mon, 01 Sep 2014 10:49:00 Z In June 2014, we distributed 200 online customer satisfaction questionnaires. Unlike annual or half-yearly questionnaires, these questionnaires aim to provide us with daily customer feedback. This is a pilot project, but after strong results, a global rollout is just around the corner: daily gauging of the level of satisfaction among hundreds of customer relations with a view to immediate action if the survey gives negative results.  <br><br> <p>This broadly based daily customer satisfaction survey generates a Net Promoter Score (NPS), an online method for gauging customer loyalty. NPS measurements are quite common, but whereas many companies choose to conduct the survey once a year, we have made it a daily feature, which allows for on-going trend monitoring and immediate intervention in case of problems. The survey comprises four questions, and we measure the satisfaction of not just key individuals but all customer relations.</p> <p>"For every day of the survey, we get an ever more precise picture of our customers’ overall satisfaction, which is essential for keeping them in DSV. A customer with a negative view of our service is a customer on the way out of the store – and will definitely not recommend us to others. Conversely, we know that a customer satisfaction improvement of 4 NPS points corresponds directly to roughly 1% higher turnover. If we can increase our customer loyalty by just 10%, it will generate significant additional turnover," René Falch Olesen, Chief Commercial Officer, DSV.</p> <h2>Reacting promptly to customer needs</h2> <p>The automatic set up of the survey allows for prompt reaction from our account owner every time a customer notes a negative response.</p> <p>"The immediate reaction is what makes this such a strong tool," says Wolfgang Frank, Head of Business Innovations & Systems, DSV. He describes how individual account owners have received a toolbox for getting more or less dissatisfied customers back on track to dialogue.</p> <p>"We’ve defined processes and procedures for different types of "alarms", such as from more or less dissatisfied customers, and the account owners then have to find out what is required to improve the service. This could involve changing an inexpedient process or behaviour from a DSV employee or business partner. A measurement will not change anything in itself. Where we create value is by following up on and dealing with any complaints,” says Wolfgang Frank.</p> <h2>The tool in action</h2> Andreas Polychronakos, DSV Air & Sea Germany, received a Net Promoter Score of 6 from a less than satisfied customer. Following this, the account owner contacted the sender within two hours. The response turned out to be based on a misunderstanding, but the quick reaction helped reinforce the good relation. The customer said: <blockquote>This is the fastest reaction to a customer survey I’ve ever seen – very impressive. We’re very pleased with our contact people, and have been for ten years now.</blockquote> <p>Andreas Polychronakos:  "As our pilot survey also showed, it’s essential for customers that they are recognised and appreciated. Therefore, this was a very positive experience."</p> <a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us, if you want to know more about our customer satisfaction programme</a> Tue, 19 Aug 2014 12:02:00 Z Our experienced consultants have access to best practices, benchmarks and leading supply chain optimisation software and a proven track record in improving our customers supply chain performance. Our advice is independent and focused on identifying and implementing the best solutions seen from a customer perspective. We have successfully used our approach to identify and deliver supply chain savings of 10% or more across various geographical markets and industries.<br /> <br /> <blockquote>We would like to challenge the status quo and bring new insight to our customers.  Our aim is to help our customers to design a supply chain that is synchronised with their business goals. That will enable them to win in the market place.</blockquote> <div style="text-align: right;"><strong> Erling Johns Nielsen, Head of Supply Chain Innovation, DSV<br /> </strong></div> <h2>Independent advice</h2> When DSV dissects the customer supply chains, it goes beyond our service scope and touches different business units such as procurement, production, logistics and sales. <br /> <br /> "Our role is to provide objective advice to our customers – be their trusted advisor on supply chain matters. Often our work will lead to additional and significant opportunities for DSV, but the DSV products need to land the business for the right reasons. Our analysis should not recommend a DSV solution blindly or by default if that solution does not make sense from the customer’s perspective. Doing so would jeopardise DSV’s credibility and result in a loss of business to DSV," says Erling Johns Nielsen. <br /> <h2>Customer focused</h2> "We have the experience and tools to help differentiate DSV before, during and after the tendering process. We go the extra mile to understand our customers business and supply chain challenges and we talk more about them than us. And we spend man-months on designing and optimising supply chains end-to-end on behalf of our customers so it falls in the "extras" category and the service will be charged separately," Erling Johns Nielsen. <br /> <br /> Supply Chain Innovation supports DSV’s journey to become a more customer-centric organisation focused on delivering and measuring customer value. Part of the remit for Supply Chain Innovation is therefore to make their ideas and concepts available on a broader scale within DSV.<br /> <br /> "A more efficient supply chain might in the short term lead to less freight revenue if containers and trucks could be better utilised. However, not taking the initiative to help our customers improve supply chain performance can backfire if the customer identifies such opportunities themselves – or worse – gets this insight from one of our competitors. We might then put the entire business at risk. On the other hand if we proactively help our customers to become more competitive we can translate this goodwill into longer, deeper and more rewarding customer relationship for both parties," says Erling Johns Nielsen, reminding us that global companies typically use several 3PLs.<br /> <br /> "We’re here to find solutions that make sense to the customer and thus lead to cost and service improvements. If we do a good job and gain the trust of our customer, we will get the license to grow with them," concludes Erling Johns Nielsen.<br /> <br /> <a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us to help optimise your supply chain</a><br /> Wed, 06 Aug 2014 10:10:00 Z <p> </p> And find other interesting stories in our corporate magazine about impartial expert review of our customers' supply chain and how carbon reporting provides new approaches.<br /> <h2>Having satisfied customers is everyone's responsibility (pp. 4-6)</h2> <p> DSV asks 200 different customers every day - all year round. And reacts promptly to any signs of dissatisfaction. </p> <h2>Holistic supply chain solution (pp. 8-9)</h2> <p>Since the autumn of last year, DSV has been able to provide a special service to its major customers: an impartial expert review of their end-to-end supply chain.</p> <h2>Carbon reporting provides new approaches (pp. 18-19)</h2> <p>Dräxlmaier, an international auto parts supplier, uses DSV's monthly carbon reports to identify where and how to transport products and how to instigate additional sustainability measures.  </p> <p><a class="more-drop" target="_blank" href="">Read our corporate magazine</a></p> Fri, 01 Aug 2014 06:26:00 Z DSV is the sixth largest freight forwarder in the world. It’s a position we can be proud of and pleased with, as it provides our customers with a number of obvious advantages. First of all, it gives us an even better competitive position, simply by providing a better product at a more competitive price than was previously possible. Higher volumes ensure higher filling ratios in vehicles, ships, planes and warehouses, benefiting both the environment and the bottom line. <br> <br> Also, the position as sixth in the world is a sound platform for our strategy to outgrow the market. We were therefore quite pleased to note that in recent quarters, DSV has exhibited stronger growth rates than the market in general, completely in line with our objectives. <br> <br> Our position among the world’s giants is also a good starting point for rewarding those who have already chosen us as their partners. Because it is crucial to not only focus on attracting new customers but also to take good care of existing customers and reassure them that DSV is the right place to be. <br> <h2>Listening to the customers</h2> The Customer Success initiative described in the latest issue of Moves magazine is one of the customer initiatives that we’re following most intensely in the Executive Management. Since June, we have systematically asked our customers in four selected test countries about their satisfaction with DSV as logistics supplier. Would they recommend us to others? Is there anything we can do to improve? <br> <br> We have met fantastic enthusiasm for participating in the survey, and the best way to repay this kindness is by listening to the response and being ready to change if that is what our customers want. We are incredibly skilled at attracting new customers to DSV. If we can also improve the retention of current customers by reacting to their needs and desires, we have a bright future in store. <br> <h2>One DSV</h2> ‟One DSV” did not arise in a central think tank. It was an idea launched on these pages less than 12 months ago, based on pure common sense. It is pleasing to see how well the idea has been received throughout our organisation. I experience a great willingness and desire to work together across units within the individual countries and across borders. <br> <br> <p>This is something for the organisation to continue working on, and I venture to say that it will be a recurring theme for the time ahead: how to best present DSV as a single unit to our customers – for the benefit of all parties.</p> <p>Best regards,</p> <p>Jens Bjorn Andersen </p> Wed, 30 Jul 2014 06:21:00 Z <p>Jens Bjorn Andersen, CEO: "We maintained the positive growth trend in number of shipments in all our business areas in the second quarter of 2014. We are gaining market share in a highly competitive market and are seeing a positive development in both earnings and cash flow despite an adverse currency effect. The earnings growth owes to our global air and sea freight activities, which reported top line growth and increased productivity. The European road freight and contract logistics markets are characterised by fierce price competition, which had an impact on our earnings in these business areas. The development in earnings and cash flow shows that the streamlining and cost management initiatives we have launched in 2014 were well-timed and will help fortify DSV’s position among the most profitable global providers of freight forwarding services. We still see good possibilities for growth, both organically and through acquisitions."<br /> <br /> DSV maintains its full-year outlook for 2014 previously announced. However, operating profit before special items is expected to be in the range of DKK 2,550 - 2,700 million against the previous outlook of DKK 2,500 - 2,700 million.</p> <a href="" target="_blank" class="more-drop">Read the financial report here (PDF)</a> Wed, 30 Jul 2014 05:22:00 Z <p>The new warehouse is located southeast of Bangkok and will also serve as a logistics hub. It will provide quick and simple transit to major airports and seaports in the Asian region. </p> <blockquote>We chose this location because of its connectivity locally to infrastructure to the Asian region and beyond. We are extremely pleased with this new warehouse and are looking forward to growing our presence here. </blockquote> <p style="text-align: right;"><strong>Peter Minor, CEO Asia</strong></p> <p>By exchanging resources and knowledge across regions, we provide a stronger service to our clients. "We have taken our global experience in warehouse solutions and implemented them in Thailand. It will help us provide quality to our customers and complements our overall growth of contract logistics in the region", says Peter Minor.</p> <p>The Danish Ambassador to Thailand and DSV representatives inaugurated the warehouse with both traditional Thai and Danish ceremony.</p> <a href="/Error-Pages/404.aspx?item=web%3a%7b9C276A8C-47E3-46F6-8F9B-A1C383BD3216%7d%40en" target="_self" class="more-drop">Contact us to find out how we can help with your warehouse and distribution needs</a> Thu, 17 Jul 2014 07:17:00 Z We will provide all logistics activities in Europe-Middle East related to goods movements. These range from inbound road transport, container (de-)consolidation, outbound transport to all retail stores, customs administration and invoice audit. The main shipping location is near Chartres in France, where Elizabeth Arden has its EMEA (Europe, Middle East and Africa) distribution centre.<br> <h2>Control tower setup</h2> A 3,5PL control tower operation will be set up in France and is a variant on the 4PL concept. With Elizabeth Arden we will be their logistics department making use of both the DSV network and 3rd party services. In the model we have created with Elizabeth Arden a substantial part of the transport is executed by DSV to provide Elizabeth Arden with a single European partner. <br><br> <blockquote>DSV demonstrated a thorough understanding of our requirements and an approach in line with our strategy. It has been a very pleasant experience to work with their knowledgeable team </blockquote> <p style="text-align: right;"><strong>Glenn Sharp, SVP Global Logistics & OTC</strong></p> <h2>Insight in the Elizabeth Arden world</h2> Elizabeth Arden was very impressed by the involvement of senior management and the specific knowledge we brought to the table about the Elizabeth Arden world, being fragrances and beauty care.<br><br> <p>"We are delighted to start working for a prestigious brand like Elizabeth Arden. The agreement takes advantage of the combined services that we provide in France and we are excited about the challenge," says Vincent Merletti, Managing Director, DSV France.  </p> <p><a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a> </p> Fri, 11 Jul 2014 11:30:00 Z The points in the survey are given for completeness of the report in relation to the UN Global Compact requirements.<br>  <br> "We are being rewarded for our focus on and commitment to CSR issues" says CEO Jens Bjorn Andersen and continues: "All Danish companies listed on the stock exchange must provide CSR reporting and adhere to high demands so naturally we are very pleased with the survey result."<br>  <br> Many CSR reports fail to provide a clear picture of the companies' activities according to the highly esteemed Danish news source, Okonomisk Ugebrev Ledelse, that made the survey. <br><br> <blockquote>In DSV we are working professionally with CSR. As a global company it is a major challenge not just to collect but also to validate the collected data.</blockquote> <div style="text-align: right;"><strong>CSR Senior Manager, Thomas Susé</strong><br> </div> <h2>NGO also rates DSV highly</h2> Transparency International Denmark, the local chapter of a global organisation fighting corruption, published an extensive report about the top Danish corporations on 13 June 2014. The TRAC (Transparency in Corporate Reporting) report gives DSV the following ratings:<br> <ul> <li>Reporting on anti-corruption programmes: 73%</li> <li>Organisational transparency (subsidiaries and ownership interests): 75%</li> </ul> <p>Only five companies rate higher on reporting anti-corruption programmes and no company rates higher on organisational transparency. Since Denmark is one of the countries in the world with the highest legal demands on CSR-reporting, we can justly be proud of the results and continue the good work going forward.</p> <p><a class="more-drop" target="_blank" href="">CSR report by the Danish business publication Okonomisk Ugebrev (in Danish)</a></p> <p><a class="more-drop" target="_blank" href="">TRAC report by Transparency International Denmark (in English)_PDF</a></p> Wed, 09 Jul 2014 10:57:00 Z DSV's presence in Callao was until now limited through outsourced warehouse facilities, but we have now transferred a team of 4 operations staff to the new office.<br>  <br> We serve major names in the textiles business, and offers consolidation, repacking, warehousing and transportation services to manufacturers and exporters specialised in alpaca, vicuña, wool and cotton garments in both Lima and Arequipa. <br><br><blockquote>The textile market is a core industry for Peru and being present at the airport will allow us to improve service and reactivity on air export and this is a key success factor to develop this market </blockquote> <p style="text-align: right;"><strong>Rosa Bustamante, Managing Director, Peru</strong></p> <p>With the opening of this office, DSV is now present in 5 cities in Peru (Lima, Callao, Arequipa and the ports of Paita and Matarani) and 25 locations across Latin America.</p> <p><a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a></p> <p> </p> Fri, 04 Jul 2014 11:32:00 Z <p>Logistics in VELUX is complex and requires perfectly synchronized delivery of raw materials, components and the finished windows from suppliers across the globe and between more than twenty factories in Europe alone. </p> DSV is responsible to make that happen. <br /> <br /> <p> Learn more about our cooperation with VELUX and how we strive to make transparency in their supply chain by reading the customer case. </p> <p><a href="/downloads-and-services/customer-cases/velux" target="_self" class="more-drop">Read the customer case about VELUX</a> </p> <p> </p> <h2>Bringing light to life - about VELUX</h2> <p>For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air.</p> <p>With manufacturing and sales operations in more than 35 countries, their products and services are widely available. They also have an extensive distribution network, making their products easily accessible. They serve customers and partners with local know-how and work closely with them to develop better living environments for people. </p> Tue, 01 Jul 2014 13:29:00 Z <p>We have moved our operations from two existing locations, Ladbergen and Osnabrück, to our new facility Westerkappeln. The facility is located 20 kilometres west of Osnabrück and 80 kilometres east of the Dutch border.</p> <p>The 54,000 square meter facility includes a 9,300 square meter cross-docking terminal with 99 loading bays, along with office space for around 200 employees. It will be one of our main logistics hubs in Germany, and it will also handle sea freight shipments.</p> <blockquote>The Westerkappeln logistics facility provides optimal conditions to continue to grow. We can combine our activities and create important synergies.</blockquote> <p style="text-align: right;"><strong>Peter Fog-Petersen, Managing Director, DSV Road Germany</strong></p> <h2>A special feature of the facility is the built-in conveyor belt</h2> <p>The new conveyor belt system allows us to transport pallets through the facility on pallet jacks, which reduces the need for forklifts. We can accurately time workflows and optimise our operations. This allows for a smooth flow of goods.</p> <p>The conveyor belt also reduces noise and improves safety compared to traditional forklift transport.</p> <h2>Important role in our European network</h2> <p>In the future, over 2,600 shipments per day will be handled from Westerkappeln. With direct lines, goods of any kind will be transported to all German and European business centres. Within the European DSV network, the new location also plays an important role. As a hub for Russia and Scandinavia, shipments are bundled and shipped accordingly. </p> <p>In addition, shipments from over 1,000 suppliers throughout Europe for the common automotive business will also be consolidated in Westerkappeln and brought to DSVs container packing station in Bremen. Shipments to overseas production facilities will be brought to our packing stations in Hamburg or Bremerhaven. </p> <p> <a href="/Error-Pages/404.aspx?item=web%3a%7b22246CEC-F614-40FE-B693-177DB83DD05B%7d%40en" target="_self" class="more-drop">Contact us for further information <br /> </a></p> Mon, 30 Jun 2014 07:29:00 Z This means that with effect from 1 July 2014 DSV assumes full ownership of the DSV Swift companies. The activities of the companies are focused on air and sea freight. The agreement is in line with the plan laid out in October 2012 when DSV bought the first 33% of the shares in the companies. <br> <br> The parties have agreed not to disclose the purchase price.<strong> </strong><br><br> <blockquote>For the past nearly two years DSV has gained a lot of experience in the African transport market. So far we like what we see, and that is why we take this step to increase our focus and commitment in Africa even more. </blockquote> <p style="text-align: right;"><strong>Jens Bjorn Andersen, DSV Group CEO</strong> </p> DSV is present with own offices in 75 countries on 6 continents. Our network in Africa covers South Africa, Mozambique, Zambia, D.R. Congo, Tanzania, Rwanda, Burundi, Uganda, Kenya, Ethiopia, Nigeria, Ghana, Togo, Morocco and Egypt. <br> <br> Questions may be addressed to Flemming Ole Nielsen, Investor Relations Director, on tel. +45 43 20 33 92. Fri, 27 Jun 2014 10:37:00 Z DSV celebrated the start of the construction of a complex that will cover 168,000 square meters and house around 600 employees when completed. 50,000 square meters will be dedicated to logistics and storage space and 12,500 square meters will be developed for a cross-docking terminal with an option to expand by 5,000 square meters. The office building will have 7,000 square meters. <br /> <h2>Modern property in an ideal location</h2> The commercial property is being developed according to modern standards for energy efficiency and sustainability. The aim is to obtain the DGNB Certificate Silver where a pre-certification has already been granted. <br /> <br /> <blockquote>The new property complex offers optimal conditions for our new central location in North Rhine-Westphalia in the Western part of Germany. The location is well connected in terms of infrastructure and not far from the Dusseldorf International Airport</blockquote> <p style="text-align: right;"><strong>Harald Schefft, Managing Director, DSV Solutions GmbH</strong> </p> <p>Harald Schefft continues: "In the future, multiple locations of DSV will be merged on site. This includes locations for air, sea, road and of course, logistics and warehousing. Our shared service centre in Willich will also be a part of the property complex."</p> <p> Bundling the activities to one central place allow us optimal customer orientation and creates many synergy effects to the benefit of our customers. </p> <h2>Watch the film about the logistics centre in Krefeld</h2> <p> </p> <p> </p> <iframe width="480" height="270" src="//"></iframe> <p> </p> <a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a><br /> <br /> <a href="" target="_blank" class="more-drop">Read more about the DGNB certificate</a> Mon, 23 Jun 2014 08:51:00 Z <p>DSV is now part of the Standard & Poors (S&P) Europe 350 index that includes the largest publicly traded companies in Europe. Joining DSV is Caixabank S.A. while Salzgitter AG and Valmet Corporation will leave the index.</p> <p>The S&P Europe 350 index is a stock index of European stocks. The index attempts to track at least 70% of the total value of the European stock exchanges and measures how the market evolves using the 350 most relevant companies that are publicly traded. </p> <p>The companies in the index are selected according to relevance for the broad market, including industry sector balance, stability and value of their shares.</p> Tue, 17 Jun 2014 10:55:00 Z <p>The Porto Alegre branch is the fifth branch opened by DSV in Brazil since we started our activities in June 2012. </p> <blockquote>With the opening of DSV Porto Alegre we have taken an important step to expand our organisation in Brazil. Opening an office is in itself not difficult. The trick is to assemble the right team to carry on the DSV culture, drive growth and ensure operational quality. </blockquote> <p style="text-align: right;"><strong>Mikael Thomsen, Managing Director in Brazil </strong></p> <p>Our staff is excited to show what we can do for our customers. </p> "Our staff is proud to be a part of DSV in Brazil and eager to introduce DSV to the business community – not only in the city of Porto Alegre, but the entire state of Rio Grande do Sul," says Cristina Baratto, Branch Manager of DSV Porto Alegre. <h2>Land of the gauchos and churrasco</h2> <p> Porto Alegre (happy harbor) is famous for the Gauchos (cowboys) and Churrasco (Brazilian BBQ). The city is the state capital. With a population of 1.5 million it ranks among the 10 most populous cities in Brazil. The metropolitan area around Porto Alegre is the 4th largest in the country with 4.5m inhabitants.</p> <p><a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a> </p> Wed, 04 Jun 2014 09:02:00 Z <p><img alt="" width="460" height="150" src="" />Every year, the accounting firm PwC (PricewaterhouseCoopers) awards outstanding annual reports from the 20 most traded companies in Denmark. A panel of independent experts judged in the following categories: </p> <ol> <li>Performance and follow-up on expectations</li> <li>Cutting clutter – A stringently structured report with no unnecessary material </li> <li>Communication of strategic objectives and risk (operational and financial)</li> </ol> <h2>Straight to the point</h2> DSV won the award for cutting clutter as the annual report is free of unnecessary information and makes good use of notes. <br /> <blockquote>The annual report is an important tool for us to communicate with investors and other stakeholders so we are very pleased with the award.  It also reflects how we operate as a company; clear, simple and straight to the point.</blockquote> <p style="text-align: right;"><strong>Jens H. Lund, Chief Financial Officer, DSV</strong></p> <p>Jens H. Lund continues: "It is not as easy as it sounds, and takes a solid team-effort to make an award-winning annual report."</p> <p> This is the third time our annual report wins an award. In 2011, the annual report was judged the best Danish annual report from the confederation of Danish Industry and the Association of Danish Accountants. Last year we won the cutting clutter category from PwC.</p> <p><a href="" target="_self" class="more-drop">Contact us for further information</a> </p> Fri, 30 May 2014 05:28:00 Z <p><img alt="" width="460" height="257" src="" />Mixing DSV road and rail transport is not a new cocktail. But whereas rail-based cargo transport has primarily been the domain of intermodal solutions, i.e. containers that can be conveyed by both truck and rail wagon, we have now gained access to more than 30,000 rail cargo wagons throughout Europe. </p> <blockquote>We entered into an attractive agreement with a Scandinavian train operator concerning return-loads for the wagons after they are emptied at various locations around Europe. Now we’re loading wagons in a big way in Modena for destinations in Scandinavia, but also in Dijon, France, and Limburg, Germany. </blockquote> <div style="text-align: right;"><strong>Nicolai Brix, Department Manager of the Rail Department</strong><br /> <br /> </div> Rail transport is ideal for large volumes and heavy materials because rail wagons are capable of accom-modating much heavier loads than trucks. This makes the brown freight wagons perfect for hauling wine, pasta, canned tomatoes, mustard, tiles, water and other large volumes. <br /> <h2>Reducing carbon emissions</h2> Nicolai has been tasked with developing rail transports in DSV. And he notes increasing interest from customers:<br /> <br /> "Our customers typically choose a rail solution to meet a need of reducing their combined carbon footprint for transports," he says, revealing the fact that he has thoroughly studied the environmental aspects: <br /> "Just one fully-loaded train per week saves the environment for the impact of 140 tonnes of carbon emissions compared to truck transports. This equals annual savings of 7,280 tonnes of carbon emissions," he says. <br /> <h2>Customer-specific solutions</h2> Besides providing return loads on wagons with weekly departures from Italy, Germany and France to Scandinavia, we also provide customer-specific solutions where we offer entire trains. For one customer we have a weekly transport of 13 wagons from Germany to Denmark conveying chipboard. <br /> <br /> Rail transport also offers other opportunities for customers. For instance, it is possible to use Denmark or South Sweden as a hub from where goods can be further distributed to their final destinations in Scandinavia. <br /> <br /> "We still offer intermodal solutions where we load the truck’s trailer onto a rail wagon – and back onto to a truck again near the destination," says Nicolai Brix who also makes rail wagons available for project solutions such as for the wind turbine industry.  <br /> <br /> <p> "We expect rail transports to comprise a rising share of our volumes, as we gradually develop the concept. Customers are keenly interested in the most eco-friendly solutions", Nicolai ends.</p> <p><a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a> </p> Wed, 28 May 2014 07:10:00 Z Whether you want driving directions or need to contact us ASAP, our newly updated local office finder is the place to go. You will find: <ul> <li>Phone numbers</li> <li>Email addresses</li> <li>Locations on Google Maps</li> <li>Fax numbers</li> </ul> <p> Click on the world map, find your local office and give us a call. And let us know how we can solve your transport and logistics challenges. <br /> <br /> </p> <p>  </p> <p><a href="" target="_blank"><img height="242" alt="Find your local DSV office" width="460" src="" /></a></p> <p> </p> <div><br /> </div> Tue, 20 May 2014 07:13:00 Z With more than 50 completed exploratory oil wells, East Africa accounted for almost half the world’s aggregate oil and gas discoveries in 2012. In the past three years, discoveries in Kenya, Uganda, Tanzania and Mozambique have riveted the attention of the global oil and gas industry on this impoverished continent. Much effort has been invested in helping East Africa become more successful in its resource distribution. <br /> <br /> <p> "Until a few years ago, the oil extraction industry was less than enthusiastic about this region, but the recent discoveries have spurred a great deal of optimism. It’s important to remember that East Africa is among the poorest, least developed areas in the world. Vast swaths of the population live on less than a dollar a day. The extraction of oil and gas will hopefully give local economies a massive boost and upgrade the highly inadequate infrastructure which are essential prerequisites for developing the resources," says Bjorn Schreurs, Global Development Officer Oil & Gas, DSV, adding: </p> <p> </p> <blockquote>The multinational oil and gas industry’s presence gives hope for a better life for millions of people</blockquote> <h2>Global and local footprint</h2> Enormous onshore oil finds in Uganda have been matched by similar discoveries in Kenya. Massive deposits of natural gas have been discovered offshore in Tanzania and Mozambique, and each new find attracts keen attention from multinational extraction companies, such as Tullow Oil, China National Offshore Oil Corporation (CNOOC) and Total. <br /> <br /> "In recent years, we’ve seen an inrush of the world’s largest players, and with the purchase of Swift Freight last year, including offices in East Africa, DSV now has the local and global footprint required to service the oil and gas industry," Bjorn Schreurs says. He has an extensive local network and familiarity with the industry through his former position as logistics manager for East Africa with Halliburton, the US oil conglomerate. <br /> <h2>New vertical</h2> 2014 will be the year when DSV will assess the further development in East Africa and possibly take the next step with expanded facilities in the area such as IT systems, trucks, cranes and forklifts.<br /> <br /> <p>"This will provide us with the foundation on which to establish an outright Oil & Gas Vertical that can be deployed in all parts of the world where raw materials are extracted," Bjorn Schreurs says.</p> <a class="more-drop" target="_self" href="/About-DSV/contact-us">Contact us for further information</a> Tue, 06 May 2014 08:27:00 Z <p>It is always interesting to hear experts explain how they see signs of improvement in the world economy and then actually recognise some of the positive trends they point out. The positive trend we saw in late 2013 appears to have continued into 2014. The past six years of cyclical fluctuations between crisis and weak signs of improvement call for great caution before sounding the all-clear signal for the end of the financial crisis. We would like to see more lasting signs of economic improvement before we dare to declare that the crisis is over. </p> <h2>Well structured – and still fine-tuning</h2> On the other hand, we can point out that we are well-positioned for an upcoming recovery. Our organisation is well structured, and strategic acquisitions have consolidated our market position. We are very careful not to increase costs, which is why we expect an increased number of shipments and higher volume to have a positive impact on our bottom line.<br /> <br /> <p>On the whole, things are looking a little brighter every day. Even so, this does not mean that we no longer have to fine-tune our machinery and keep costs in check. We are on an interesting journey where we are constantly working to optimise our procedures in all 75 DSV countries, by providing new technology and putting established habits to the test. As long as productivity varies among employees and countries, there will still be a basis for continuing to learn from the best.</p> <h2>Goal is to optimise quality</h2> In this issue of moves we focus on our Shared Service Centre in Poland, where we have chosen to centralise selected procedures to increase productivity and keep our business healthy and competitive. <br /> <br /> This is a fine balance where we have to ensure that we are still close to our customers in the individual countries and retain our DSV culture at the same time. Our goal is not to reduce the total number of DSV employees. Our goal is to optimise quality and business procedures to boost productivity. We hope that this can take place by growing the number of shipments, while keeping our costs in check at the same time. This will prepare us for a little more economic recovery, please!<br /> <br /> <p>Best regards, </p> Jens Bjorn Andersen Thu, 01 May 2014 18:05:00 Z <p>Find the statements from our country managers at pages 6-7. </p> <p>You will also find these stories in the April 2014 edition of our corporate magazine:</p> <h2>Europe emerging from the recession (p. 4-5)</h2> <p>After five years of wandering in a financial wilderness, there are signs of improvement in the euro area. This trend is crucial for DSV, which generates more than 75% of its business on the European continent.</p> <h2>Health Centre (p. 10-11)</h2> <p>DSV's new Shared Service Centre in Warsaw is basically tasked with keeping the company healthy, both by cutting costs and by improving the quality of work. </p> <h2>Thanks for 19 rewarding years! (p. 22-23)</h2> <p>It ended up being 19 wonderful years as a member of DSV's Board of Directors for former haulier Kaj Christiansen. He had greater ambitions on behalf of DSV than for his own small haulier's business, but he is personally very satisfied with his accomplishments. </p> <a class="more-drop" target="_blank" href="">Read our corporate magazine</a> Wed, 30 Apr 2014 10:33:00 Z <p>Jens Bjørn Andersen, CEO: “We started 2014 on a positive note and we see growing optimism and healthy growth rates in the transport markets. Despite a continued competitive market situation, we have managed to convert volume growth into earnings growth and achieved good results in the first quarter of 2014 for air and sea freight in particular. We continuously focus on optimising our service offerings. The results of these efforts are clear, and DSV has a strong position for future growth, organic as well as through acquisitions.” <br /> <br /> DSV maintains its full-year outlook for 2014 previously announced.<br />  </p> <p><a href="" target="_blank" class="more-drop">Read the Interim financial report First quarter 2014 here (PDF)</a></p> Wed, 30 Apr 2014 08:51:00 Z <p><img alt="" width="460" height="257" src=""><br> DSV is the sixth largest 3PL provider in the world for the fourth consecutive year, according to Journal of Commerce. </p> The top-40 logistics companies' revenue was flat in 2013. World trade grew only 2.5% but more and more transports moved from air freight to cheaper sea freight, causing problems for companies heavily dependent on air freight. We managed to maintain both revenue and strong profit margins, consolidating our position as one of the top 3PL's in the world. <br> <blockquote>It should not surprise anyone if we move up in the rankings sometime in the future as we focus on making acquisitions while maintaining profitability. Size does matter in this business, so we are happy to still be at the top</blockquote> <p style="text-align: right;"><strong>Jens Bjorn Andersen, CEO of DSV</strong></p> Fri, 25 Apr 2014 07:14:00 Z For the third time we have published an independent CSR report to measure our efforts on environmental impact, business ethics and the occupational safety and health of our employees. And to put focus on our conduct when we run our business around the world. Responsible behaviour and a good reputation enable us to be a strong player in the transport market of the future.<br /> <h2>UN Global Compact</h2> <p>Since 2009, we have actively supported the UN Global Compact initiative and its focus on spreading adherence to principles of anti-corruption, environmental considerations and human and labour rights. The initiative is aimed at getting the participating enterprises to work to change and shape their practices in a more sustainable, ethical business direction within their sphere of business. </p> <h2>Important progress on carbon emissions</h2> Once again, we made important progress over the past year. Among other things, we are pleased to note that DSV’s air, sea and road transport activities were all more energy efficient and emitted less carbon per transported volume of cargo in 2013 than before. We have improved the energy efficiency per transport for air, sea and road by 10%, 19% and 14% compared to 2010 numbers. <br /> <br /> <p> Our aim is to improve our energy efficiency per transport activity by 15% by 2015 compared with 2010 numbers. </p> <p><a href="" target="_blank" class="more-drop">Read more in the CSR report</a></p> Tue, 22 Apr 2014 12:06:00 Z <h2>The chairman sees a DSV well positioned for the future </h2> <p>"Although last year was tough we managed to prosper," Chairman of the Board Kurt Larsen said about 2013 and continued; "we consider the financial results for 2013 to be satisfactory and DSV is in good shape".</p> <h2>In 2013 focus was on product development and CSR </h2> <p>We have introduced products and services developed based on our customers' demands, including DSV Daily Pallet and DSV XPress. "Today's logistics products comprise so much more than moving something from A to B," said Jens Bjørn Andersen and stressed the importance of a constant dialogue with our customers.</p> <p>CSR is an increasingly important aspect and one of DSV's objectives is to lower our CO2 emissions by 15% per transport type by 2015. Already in 2013 we reduced our CO2 emissions by 10%, 19% and 14% for air, sea and road transport, respectively.</p> <h2>New member of the Board of Directors</h2> <p>With one exception, the Board members were re-elected. Kaj Christiansen chose to retire (due to the stipulated retirement age). Robert Steen Kledal, CEO of Wrist Ship Supply, was elected new member of the Board of Directors.</p> <h2>Careful optimism </h2> <p>Jens Bjørn Andersen expressed careful optimism concerning 2014, but emphasised that continued focus on cost efficiency is required in a slow growing market which is still characterised by fierce competition.</p> <p> </p> <div><br /> </div> Wed, 26 Mar 2014 12:17:00 Z <p><img height="257" alt="In the front of the picture, Turkish President Abdullah Gül (left) shakes hands with Jens Bjørn Andersen (right) after being introduced by Danish Prime Minister Helle Thorning-Schmidt (middle)." width="460" src="" /></p> <p>In connection with the Turkish President Abdullah Gül’s visit to Denmark last week, Jens Bjørn Andersen participated at a Royal banquet at Amalienborg, winter home of the royal Danish family, and a luncheon hosted by the Danish Prime Minister. </p> <blockquote>I am pleased to have met Mr. Abdullah Gül. Turkey is a fascinating market with enormous potential, and DSV is very pleased to have a strong position in the country. We are also in the forefront of developing intermodal transports using short sea and rail transport to and from Turkey</blockquote> <p style="text-align: right;"> says Jens Bjørn Andersen. </p> <p> In the front of the picture, Turkish President Abdullah Gül (right) shakes hands with Jens Bjørn Andersen (left) after being introduced by Danish Prime Minister Helle Thorning-Schmidt (middle).</p> Tue, 25 Mar 2014 12:05:00 Z <p>Siemens has continuously developed its global partnership with DSV since 2010. This includes Turkey, where the DSV organisation has been honoured by Siemens. Cost-efficient, service-minded, quick responder to irregularities, quality certifications in place and the ability to communicate where the reasons for awarding DSV. Tuğrul Ünal, Supply Chain Manager for Siemens Turkey, added that DSV received the award for its "excellent level of service". </p> <blockquote>We experience tough competition from major transport companies who’ve been collaborating with Siemens Turkey for years, but we’ve showed the way to go. This award indicates how much our efforts mean to Siemens. Our level of involvement grows year by year and it is a trend we look forward to continuing</blockquote> <p style="text-align: right;"><strong>Serhat Şen, Sales and Marketing Manager, DSV Turkey. </strong></p> <p style="text-align: left;"><a href="/About-DSV/contact-us" target="_self" class="more-drop">Contact us for further information</a></p> <p style="text-align: left;"><strong><br /> </strong></p> Sun, 02 Mar 2014 23:00:00 Z <p>The brief film about our company is the sequel to the three films describing the services we offer within air, sea, road and logistics solutions. </p> <p>Enjoy the film. </p> <iframe width="560" height="315" src="//" frameborder="0"></iframe> Thu, 20 Feb 2014 10:37:00 Z <p>"Overall, we met the expectations announced in the beginning of the year despite low growth and fierce competition in the market. We are confident that 2014 will offer growth, however we are also prepared for difficult market conditions. The agenda for 2014 is clear: productivity and cost management, value-adding acquisitions and – most importantly – customer focus", says Jens Bjørn Andersen, CEO.</p> <h2>Outlook for 2014</h2> <ul> <li>Gross profit is expected to be in the range of DKK 10,100 - 10,500 million</li> <li>Operating profit before special items is expected to be in the range of DKK 2,500 - 2,700 million</li> <li>Special items are expected to constitute an expense of DKK 200 - 300 million</li> <li>Net financial expenses are expected to approximate DKK 300 million</li> <li>The effective tax rate of the Group is expected to be close to 26%</li> <li>The free cash flow, before any acquisition or disposal of entities, is expected to be in the range of DKK 1,600 million</li> </ul> <div><a href="" target="_blank" class="more-drop">Read the 2013 Annual Report here</a></div> Thu, 06 Feb 2014 06:09:00 Z <p>There is increasing focus on conduct when we do business all over the world. This is a welcome development.</p> <p>At DSV we pride ourselves on being good businessmen who assume responsibility for the local communities in which we operate. We want to run an honest, fair and, not least, lawful business wherever we go. That is why CSR represents to us not only a formalisation of our fundamental attitudes, but also an element of our business intended to create value for our shareholders and give satisfaction to our customers.</p> <h2>Progress towards objectives</h2> <p>The past year has again seen significant progress towards the objectives set by the Board of Directors. One gratifying result is that the transport activities performed by DSV in 2013 by sea, road and air have all become more energyefficient and emit less carbon per unit of cargo carried than before.</p> <p>Business ethics remain one of our most important focus areas. We have therefore commenced a long-term battle against the so-called facilitation payments. An in-depth analysis of the problem has been made for use in this battle to reduce and hopefully, with time, completely end the practice of such payments.</p> <h2>Communicating the Supplier Code of Conduct</h2> <p>Again in 2013, we focused on communicating our Supplier Code of Conduct to our many suppliers. This is an important step that will assist us in ensuring compliance with laws and rules and the provision of uniform services to our customers. Our corporate image is often conveyed by our suppliers, and it is therefore vital that their actions reflect the DSV values.</p> <p>We also experienced retrogression during the past year. In early 2013, an occupational accident had fatal consequences for one of our employees. This touches me deeply and reminds me and all other DSV employees how important it is to keep focus on working conditions and adapt conduct, technology and habits to constantly reduce and minimise the risk of personal accidents in DSV.</p> <p>In that light I am pleased to announce that we have succeeded in reducing the number of occupational accidents over the last couple of years. One of the methods used was to focus on mapping the causes of accidents and improving local routines.</p> <blockquote>Looking forward, we want to continue to develop our endeavours and will therefore adjust our objectives on an ongoing basis to ensure constant progress. Because we want to be a responsible and environmentally friendly organisation and because we want to be able to meet the sustainability requirements made by many of our customers </blockquote> <p>With this progress report we would like to express our continued support to the United Nations Global Compact initiative and its ten fundamental principles. At the same time, we also encourage all our business partners to support the initiative. </p> <p> Jens Bjorn Andersen<br /> CEO<br /> DSV A/S</p> <p><a href="" target="_blank" class="more-drop">Read our 2013 CSR Report</a></p> <div><br /> </div> Thu, 06 Feb 2014 06:08:00 Z In 2013, DSV achieved distinguished results once again – in a market characterised by low growth. Going with the flow to achieve good results is easy when growth is booming. It is far more difficult to live up to our declared growth strategy when trends are moving in the opposite direction. This requires extraordinary strength, which DSV’s employees have proved that they possess – once again. Well done! <p>The difficulties are not over, however. We are constantly shuffling the deck to create new opportunities – and occasionally we are dealt new cards.</p> <p>Over the past year, we have carried out a series of important acquisitions to bring in an additional handful of large and small players, so that DSV today has its own offices in 75 countries all over the world. DSV has been and will continue to be a de-centralised organisation. The individual countries are masters of their own house, they know their local markets better than anyone and therefore have “free rein” to operate at their own latitude. On the other hand, we find it unacceptable if customers experience fluctuating quality in the services provided by different divisions or countries. </p> <h2>Customers’ perception of DSV</h2> <p>As part of a management seminar we interviewed five of our key global customers to learn more about how they perceived DSV’s service level and communication with customers. Customers are generally positive about DSV and perceive us as the global operator who best meets their needs. At the same time, several of them stated that our company should act as one, and that the quality of our services should be consistent – regardless of the customer’s importance to DSV: the level of business the customer has in the countries concerned should have no effect on how their cargo is handled by different countries.</p> <h2>Collaboration across borders</h2> <p>We are already One DSV. All companies and all countries are gathered into one common group that appeals to the market as a single entity. That said, we must and can become better at internal collaboration so the requisite separation into independent cost centres and divisions does not become a drawback for our customers. And we should not obstruct one another but work together instead – both conceptually and in our encounter with customers. We must remember that what is good for one division is also good for the other, plain and simple! </p> <p>From our day-to-day relationships with customers, we know where we need to tighten up and are also aware of where we do an excellent job. But it is also illuminating to hear five key customers express some of the same perceptions. We will include their viewpoints in our future efforts to improve the organisation and raise the level of quality so that our customers also experience that we are one DSV.</p> <p>Best regards,</p> <p>Jens Bjorn Andersen</p> <p><a href="" target="_blank" class="more-drop">Read the rest of the editorial in the corporate magazine, moves</a></p> Thu, 06 Feb 2014 06:08:00 Z Find the below stories and other interesting articles in our corporate magazine.  <h2>Same service in all countries (p. 4-5) </h2> <p>DSV invited five of the company’s loyal customers to comment on quality, relations and future growth with the transport company. They all agreed on one thing: DSV must operate as one company by providing the same level of service, regardless of where it is conducting its business operations.</p> <h2>Take off! (p. 10-11)</h2> <p>With a two-year agreement with United Technologies Corporation, DSV Aerospace is truly taking off. The agreement includes the yearly transport of more than 500 aircraft engines and 5,000 shipments of engine parts worldwide. </p> <h2>Hold your fire – and hit the mark! (p. 12-13)</h2> <p>DSV Solutions invited 70 sales managers from all over the world to Copenhagen. The message was clear: Only aim for the tenders that you know you can win – and make sure to win them!</p> <p><a href="" target="_blank" class="more-drop">Read the corporate magazine</a></p> Thu, 06 Feb 2014 06:08:00 Z <h2>Economical and environmentally friendly transport</h2> The new service is a supplement to our existing Turkish services by road and short-sea. It is more economical than the conventional route by road with a transit time only slightly longer. The service is also environmentally friendly, which is of prime importance to some importers and exporters. <br> <p>"We have seen an increasing interest in intermodal services as shippers seek more cost effective ways of sending their goods," says Morten Joergensen, Managing Director DSV Road, Turkey. "As rail services between Turkey and the UK become more efficient and reliable, transit times are improving and the service becomes a real alternative to both road and short-sea." </p> <h2>Two routes, both ending up at your doorstep</h2> There are two options for our customers. The first option is by rail three times a week from Halkali train terminal in Istanbul, Turkey to Zeebrugge, Belgium or Rotterdam, the Netherlands. The second option is by short-sea from Istanbul to Trieste in Italy and then by rail to Zeebrugge or Rotterdam depending on the final UK destination. The containers have the same loading capacity as a curtain-sided trailer. And they are sealed by the shipper after loading and are fitted with enhanced locks for extra security. <br> <br> Wed, 29 Jan 2014 13:30:00 Z <p>The judges were impressed by DSV’s decision to conduct extensive customer research and then invest in IT systems and new operational structures to set up DSV Daily Pallet. The judges continue: </p> <blockquote>This (DSV Daily Pallet, ed.) has resulted in shorter transit times and further improved reliability which has increased customer satisfaction </blockquote> <h2>The benefits of DSV Daily Pallet</h2> <p>DSV Daily Pallet offers daily departures to 32 European countries via a hub in Germany and operates in addition to DSV’s existing direct routes. The service includes easy online booking, daily pick-up and departure and on-time delivery. </p> <p>"We are delighted to have won the European Logistics award," says Chris Malyon, Director Sales & Marketing in the UK. "We have listened to our customers and designed a completely new service to meet their needs so it is gratifying to have our efforts recognised by the BIFA Freight Service Award judges."   </p> <h2>The industry's most coveted awards</h2> The 2013 BIFA Freight Service Awards marked the event’s 25th anniversary. The event has long been sponsored by some eminent companies, and is recognised as one of the most prestigious in the industry. The competition encourages and rewards high standards and professionalism, representing the ultimate recognition of special achievements in different sectors of the industry.  <p><br /> </p> <p><a href="" target="_blank" class="more-drop">Learn more about the DSV Daily Pallet service</a> </p> <p> </p> <p><a href="" target="_blank" class="more-drop">Learn more about the BIFA Freight Service Awards</a> </p> <p> </p> <div><br /> </div> Fri, 17 Jan 2014 09:44:00 Z From a 38,000 square metre facility, approx. 150 employees will become responsible for punctual deliveries to the Audi plant as from the spring of 2014. Staff working in three shifts will process 180 inbound FTL with approx. 5,700 pallets every day and ship parts on demand directly to the assembly lines of the Audi model series A4, A5, A6, A7, A8 and R8. <h2>Quality and flexibility is key </h2> <p><br> </p> <blockquote>After our excellent collaboration during the past couple of years, we are very happy that Audi shows us that confidence. The convincing factor was the quality and flexibility that we have exhibited so far.</blockquote> <p style="text-align: right;">Harald Schefft, Managing Director of DSV Solutions GmbH. </p> <p>40 employees are already working for Audi in a 17,700 square metre facility. Goods are consolidated according to place of delivery at the plant consolidation centre at Heilbronn, which also acts as a small external warehouse. </p> Fri, 20 Dec 2013 06:42:00 Z For more than a year the two British teachers, Nick Gough and Rich Sears, have travelled the world in a tiny tuk-tuk named Tommy Tempo to promote education. Through their journey DSV helped them out where the tuk-tuk could not travel. Cross the world’s oceans. Nick and Rich depended on DSV’s worldwide network and experienced how it is to cooperate with DSV. This is what they said: <h2>The DSV people </h2> <p>It's fair to say that everyone has been great who we have worked with. I have to emphasize that it's no easy task; different time zones, different permits and road laws, different languages. DSV is a big company but everyone we have worked with has been efficient, supportive and helpful. </p> <p>We also appreciate that what we are doing falls into a 'marmite' like category. You either love it or hate it. You either get it or you don't. A lot of the time we don't know what people think about us, but regardless all the staff from DSV have been brilliant and to be perfectly honest - we couldn't have done it without them. </p> <h2>Cape Town, South Africa </h2> <p>Top guys. This was smooth, efficient and the first contact we had with DSV staff on the ground. One meeting, signed the paperwork, dropped the tuk tuk and left it in DSVs hands. </p> <p><img alt="Tuk tuk in Botswana with an elephant" src="" /></p> <h2>Mumbai, India </h2> <p>This was perhaps the friendliest office that we have come across. Unfair because there is no way of measuring that, but they helped us with absolutely everything - from getting a number plate, to negotiating Indian customs, meeting Piaggio CEO (the apé City Diesel tuk tuk was manufactured at Piaggio in India – ed.) and visiting their factory. <br /> <br /> We also did a talk here to the DSV staff about what we are doing and it was lovely to meet the whole team rather than just a few people. Such a lovely vibe in the office. Since we have left they have all been in touch wishing us well. </p> <h2>Kolkatta, India</h2> <p>Nice office, lovely people and a great reception. </p> <p><img alt="Tuk tuk in India with DSV employees" src="" /></p> <h2>Singapore</h2> <p>Ruthlessly efficient - barely caught a name. It arrived; we picked it up and left. Perfect. </p> <h2>Thailand </h2> <p>We had issues getting the tuk tuk into the US, so we were working across time zones with Mexico and Colombia to a time limit with our vehicle temporary import permit running out in Thailand. I was skyping Supaluk (DSV employee - ed.) at 8 or 9 pm at night and early in the mornings when we were trying to liaise with Latin America. <br />  <br /> We met the deadline by a couple of days. I say 'we', it was all her and the other respective DSV offices. She was a genuine legend and saved me flying back to Thailand to go back to the Thai border and try to renew the permit! </p> <h2>Colombia </h2> <p>Here we did all our work through Gloria who was brilliant. Some very difficult paperwork/customs and officials were negotiated. One of the guys in the office drove us to the port for the pick up of the tuk tuk at 8.30 pm on a Saturday night with his family in the back - just so we didn't have to wait till Monday.<br />  <br /> I should stress that I will have definitely missed people out. I'm sure to some staff who we email out of the blue it seems a bit strange so we apologise for all the times that we have ambushed people. So many people we have met via email - we know this isn't the most personal and thanks for all your help. <br />  <br /> <img alt="TukTuk and DSV" src="" style="float: right;" /></p> <p> I hope this gives you an idea of everything. We feel we have seen many different aspects of DSV and it is an organisation that is very efficient and brilliantly integrated. I stress again that without DSVs support we would be home already so thanks so much to everyone. <br /> <br /> Thanks again for your help and please pass on our thanks when you can. <br /> <br /> Nick (and Rich)<br /> <br /> <a href="" target="_blank" class="more-drop" title="Opens in a new window">Follow Nick and Rich at</a> </p> Tue, 17 Dec 2013 11:10:00 Z <p>We are very proud that industry experts and customers have picked DSV to win the award.  Meinderdjan Botman, Vice President of Global Business Development in DSV comments: </p> <blockquote>Last year we won the EFT award for best 3PL for Healthcare and Life Sciences supply chains. Now we are awarded for Chemical/HazMat/Oil & Gas supply chains. It’s great to see that our customers obviously value our services as best-in-class in more industry segments.</blockquote> <p>Each year the eyefortransport 3PL Awards aim to recognise those 3PLs that continuously deliver excellence in logistics operations and superior service to their customers. The nominees are shortlisted by a panel of industry experts, and the winners are then voted on and decided by European 3PL customers - the manufacturers and retailers who depend upon and work with logistics service providers every day.</p> <p>According to the award host, eyefortransport, the winners can feel confident in the knowledge that their customers have chosen them as best-of-breed partners in supply chain excellence. </p> <p>The event itself took place at the Steigenberger Airport Hotel Amsterdam. </p> <p>For further information, please contact:<br /> <br /> Meinderdjan Botman<br /> Vice President of Global Business Development<br /> DSV Solutions<br /> Phone: +31 (0) 168 413 000 </p> Fri, 15 Nov 2013 07:39:00 Z <p>Initially run from the DSV facility in Fontana, California, there are advanced plans to expand the operation with two additional warehouses. DSV will be responsible for the entire inbound handling, storage, order management and subsequent distribution management of BoConcept products throughout the US. </p> <p>BoConcept is a long-standing DSV customer and already a customer for warehousing and distribution services in Shanghai, China.  </p> <blockquote>The historical relationship we have with DSV is founded on trust, competences, affordability in the operation, and equally important, the ability to deliver the right product, to the right customer, at the right time, defect free. We hope to continue our prosperous collaboration for many years to come.</blockquote> <p style="text-align: right;"><strong>Carsten N. Pedersen, President of BoConcept USA Inc.</strong></p> <p>“We are delighted to be awarded this contract. Our in-depth knowledge on BoConcept’s business puts us in an excellent position to facilitate their growth in the US market. Vice versa BoConcept enables us to further realise our expansion strategy for the US-market” Meinderdjan Botman, Vice President Global Business Development at DSV comments. </p> <h2>About BoConcept </h2> <p>BoConcept A/S was established in 1952 and is today an international retail-oriented concept holder with a coordinated product range comprising design furniture and lifestyle products for private homes. </p> Mon, 11 Nov 2013 10:54:00 Z <p>We keep growing in Brazil. With two new offices located in the major cities of Rio de Janeiro and Santos, we can serve our customers even better. Our office in Santos is an operational handling office and will primarily handle documentation related to the inbound sea freight traffic. And the Rio de Janeiro office will spend their time servicing our customers. </p> <p>Besides the new offices in Rio de Janeiro and Santos, we also have our own office in Saõ Paulo. But that is not enough. To cover this massive country and provide our customers with the best service possible we expect to open new offices in Brazil the coming year. </p> <p> </p> <h2>Contact information for our Brazilian offices</h2> <p> If you want to know what our Brazilian offices can do for your company, please contact them using the contact information below: </p> <p><strong>Saõ Paulo (Brazilian head office) </strong><br /> Tel: +55 11 3198-8070<br /> Email:   </p> <p><strong>Rio de Janeiro </strong><br /> Tel: +55 21 3500-2420<br /> Email:  </p> <p><strong>Santos </strong><br /> Tel: +55 13 3500-1200<br /> Email:  </p> <div><br /> </div> Fri, 01 Nov 2013 09:35:00 Z <p>Read the stories about how we handle the logistics setup for our automotive customers in Russia and how faultless logistics ensures top performance for Volvo. You will also find a story about our expansion in the USA where we have opened the doors to our first warehouse. This is for our long-standing customer, BoConcept. </p> <p>Find these stories and much more in this issue of our corporate magazine, moves. </p> Tue, 29 Oct 2013 09:35:00 Z <p>Jens Bjorn Andersen, CEO: "The markets of DSV are still characterised by low growth and fierce competition. DSV is on the right track and is gaining market share in most markets, and we are making strong headway within sea freight in particular. The reported operating profit for Q3 is in line with last year and our cash flow also shows positive development. Under the circumstances we are satisfied with this performance, however it is obvious that DSV’s goal is to deliver earnings growth."</p> <p>DSV maintains its full-year outlook for 2013 previously announced. </p> <p>Read the entire financial report in English or Danish by clicking on the below links:  </p> <p><br /> </p> <p><a href="" target="_blank" class="more-drop">521 - Announcement (29.10.2013) - Interim Financial Report Q3 2013 (PDF) </a> </p> <p><a href="" target="_blank" class="more-drop">521 - Meddelelse (29.10.2013) - Delårsrapport 3. kvartal 2013 (PDF)</a> </p> <p><br /> </p> Tue, 29 Oct 2013 09:27:00 Z <p>Two British teachers, Nick Gough and Rich Sears, began their trip around the world in August last year. They have now travelled from England through Europe, down the African continent and across India and further through Asia in a tiny open-sided 395cc tuk-tuk with a top speed of 50 km/h. </p> <p>Nick and Rich promote education by visiting exceptional projects managed by local people around the world. They blog about the projects on their website and talk about them in the media to gather attention and thus funding. Visit their website <a href="" target="_blank"></a> for more detailed information.  </p> <h3>A little help across the oceans</h3> <p>After slowly travelling down through Africa from November to March, the two British travellers met DSV South Africa in Cape Town – their final destination on the African continent before continuing their adventure in India and Asia. After Nick and Rich had said a fond goodbye to their tuk-tuk, which they have named Tommy Tempo, we at DSV packed, crated and shipped it to Mumbai, where the adventure continued. </p> <p>'When we heard about the tuk-tuk project, we decided to help Nick and Rich by shipping their tiny vehicle where it cannot drive – across the world's oceans,' says Peter Larsen, Vice President of DSV Air & Sea Holding A/S.   <br /> <br /> <img alt="TukTuk and DSV" src="" style="float: right;" />Rich and Nick met with our local employees on their arrival in Mumbai. It quickly turned out that Tommy the tuk-tuk was built in India by Piaggio.</p> <p>We contacted Piaggio, one of DSV's customers, and they hosted a visit to the factory – Tommy's birthplace. And Piaggio decided to offer free service for the intrepid tuk-tuk team all through India.  </p> <p>After almost a month on the roads of India Nick and Rich finished this part of their world tour. From there DSV India shipped Tommy to Singapore where they all arrived in July this year.  </p> <p>'Charity is a big part of Indian culture, both privately and in the workplace, so we were happy for this opportunity to help. We are impressed with the vision and results these guys are getting, and glad to support the cause,' says Michael Carstensen, Managing Director of DSV Air & Sea in India. </p> The journey continues through Asia to Singapore and Bangkok in Thailand. The tuk-tuk is now packed in a container and on its way across the Pacific to meet up with Nick and Rich in Colombia.  Mon, 09 Sep 2013 08:59:00 Z <p>"We are honoured to be on the list and happy to be part of that select group of companies," says Jens Bjørn Andersen, CEO of DSV A/S.  </p> <p>The list was presented 4 September by Danish Minister for Trade and European Affairs, Nick Hækkerup. Among the chosen companies are global brands like LEGO, Carlsberg and Maersk Line. </p> <p>"In 1989 we were still a small Danish trucking company with about 360 employees, but through some very audacious acquisitions and bold moves DSV has grown to be a global company in the intervening years," he continues. </p> The 30 model companies will feature in a report meant to inspire others who are ready to establish international businesses.<br /> <br /> <br />  <br /> <div><br /> </div> Thu, 05 Sep 2013 14:20:00 Z <p>The conditions of closing have been met and the transaction has been completed. DSV has acquired the entire share capital of Ontime Logistics AS. While the merger and integration process is underway, initially operations and business will continue as usual.  </p> <p>The Scandinavian activities of Ontime Logistics A/S will be integrated with DSV's existing business. It will add to our already strong position in the Nordic market and Ontime Logistics AS customers will gain access to DSV's global network. </p> <p>For further details please consult <a href="" target="_blank">our initial announcement</a>. </p> <div><br /> </div> Wed, 04 Sep 2013 09:25:00 Z <p>"SBS Worldwide is an excellent match for DSV. It is a well-run company with good customer relations and a high service level. The US and UK are already important markets for DSV and the acquisition of SBS will strengthen us further" says Jens Bjørn Andersen, CEO.  </p> <p>SBS Worldwide offers air and sea transport and logistics solutions, and their activities will complement those activities of DSV's Air & Sea Division. With three offices in England and four offices in the US the company mainly focuses on the transatlantic trade lanes. SBS has 220 employees and in 2012 SBS reported revenue of approx. GBP 50 million from those of its activities that are expected to continue.</p> <p>The parties have agreed not to disclose the transaction price.</p> <p> </p> <p>Questions may be addressed to Flemming Ole Nielsen, Investor Relations Director, on tel. +45 43 20 30 40.</p> <p> </p> <div><br /> </div> Fri, 30 Aug 2013 07:52:00 Z <p>And you will find a story about how we help facebook to be cool. Read this and much more in the July version of our corporate magazine, moves.</p> <p>Enjoy your reading. </p> Tue, 30 Jul 2013 07:08:00 Z <p>Jens Bjørn Andersen, CEO: "In a market that continues to show only very modest growth in freight volumes, but is characterised by fierce competition, we are pleased to present solid financial statements for the first six months of 2013. Owing to an influx of new customers and focus on efficiency and cost control, all three DSV Divisions deliver a good financial performance. In most areas we have reached our goal of gaining market share and we have strengthened our global network. Finally, the integration of acquirees is proceeding as planned and will add long-term value."</p> <p>DSV maintains the outlook for all of 2013 previously announced.</p> <p>Find all the numbers from the Interim Financial Report H1 2013 <a href="" target="_self">by visiting our investor site</a>. </p> Tue, 30 Jul 2013 06:09:00 Z <p>Ontime Logistics AS offers transport and logistics services primarily, mainly related to road transport. The company has 220 employees and eight offices in Norway, five in Sweden and two in Denmark. In 2012, Ontime Logistics AS generated revenue of approximately DKK 600 million from the business activities that are expected to continue. </p> <p>”The acquisition of Ontime Logistics AS adds to our strong position in the Nordic road market. Furthermore, Ontime Logistics AS has a solid position in the Norwegian domestic market, which we see as an attractive benefit that will improve the range of services offered to both existing and new customers” says CEO, Jens Bjørn Andersen. </p> <p>The agreement is subject to certain conditions including approval by the competition authorities. The parties have agreed not to disclose the transaction price.</p> <p>Questions may be addressed to Flemming Ole Nielsen, Investor Relations Director, on tel. +45 43 20 30 40. </p> Wed, 10 Jul 2013 07:06:00 Z <p>The hub covers a large part of Sealed Air’s European supply chain. And we will be responsible for order picking, distribution management and value added services. To facilitate the entire operation in Senec, we expanded the current hazardous goods warehouse with an additional 10,000 m2. </p> <blockquote>Sealed Air has been looking for an Eastern Hub location to improve the service to our customers by consolidating inventories and streamlining processes. With DSV we have selected a partner responding to all requirements we were looking for </blockquote> <p> </p> <p> </p> <p style="text-align: right;"><em><strong>Andreas Hillenkötter, Executive Director Planning and Logistics Europe</strong></em></p> <p style="text-align: left;">We have longstanding experience in the packed chemicals and cleaning products industry. And we have served the Sealed Air organisation in a number of key markets in the region. </p> <p style="text-align: left;">“DSV values Sealed Air as an important customer and very much welcomes its operation into our Senec facilities. With this contract we further underline our competences in consolidating Eastern European supply chains and effectively running regional distribution centers in the area” says Brian Ejsing, CEO of DSV Solutions Holding A/S. </p> <p> </p> <h2>About Sealed Air </h2> Sealed Air is a global leader in food safety and security, facility hygiene and product protection. With widely recognized and inventive brands such as Bubble Wrap® brand cushioning, Cryovac® brand food packaging solutions and DiverseyTM brand cleaning and hygiene solutions, Sealed Air offers efficient and sustainable solutions that create business value for customers, enhance the quality of life for consumers and provide a cleaner and healthier environment for future generations. Sealed Air generated revenue of approximately .6 billion in 2012, and has approximately 25,000 employees who serve customers in 175 countries.  <div id="radePasteHelper" style="position: absolute; left: -10000px; border: 0px solid red; top: 0px; width: 1px; height: 1px; overflow: hidden;">We have longstanding experience in the packed chemicals and cleaning products industry. And we have served the Sealed Air organisation in a number of key markets in the region. </div> <div id="radePasteHelper" style="position: absolute; left: -10000px; border: 0px solid red; top: 0px; width: 1px; height: 1px; overflow: hidden;">We have longstanding experience in the packed chemicals and cleaning products industry. And we have served the Sealed Air organisation in a number of key markets in the region. </div> <div id="radePasteHelper" style="position: absolute; left: -10000px; border: 0px solid red; top: 0px; width: 1px; height: 1px; overflow: hidden;">We have longstanding experience in the packed chemicals and cleaning products industry. And we have served the Sealed Air organisation in a number of key markets in the region. </div> Mon, 08 Jul 2013 13:32:00 Z <p>Airmar Cargo S.A. is the leader in the sea freight forwarding export market from Colombia to the Central<img alt="Airmar Cargo" src="" style="float: right;" /> American and Caribbean countries. The company was founded in 1997 in Bogotá and have been DSV’s exclusive agent since 2009. 60 employees and 4 branches in Bogotá, Medellin, Cali and Cartagena will be added to our company. In 2012 Airmar Cargo A.S. achieved a gross turnover of 8 million USD. </p> <p>"It makes perfect sense for DSV to be present in Colombia that has the third largest population in Latin America and the fourth largest economy in the region. We know Airmar Cargo and the quality of their services and are satisfied to bring their professional team on board the DSV group" says Jens Bjørn Andersen, CEO of DSV A/S. </p> <p> This transaction marks another step in our expansion in Latin America following the incorporation of a fully-owned subsidiary in Brazil in early 2012. This was followed by the acquisition of the full ownership of our former Joint-Venture companies in Chile, Peru and Argentina in November 2012. </p> <p> </p> <p>The transaction has been submitted to the Colombian competition authorities. It is expected to close around 1 September 2013. The parties have agreed not to disclose the transaction price. </p> <p> </p> <p>Questions may be addressed to Flemming Ole Nielsen, Investor Relations Director.</p> Mon, 24 Jun 2013 08:21:00 Z A panel of independent experts judged in the following categories:  <ol> <li>Performance and follow-up on expectations</li> <li>Cutting clutter – A stringently structured report with no unnecessary material </li> <li>Communication of strategic objectives and risk (operational and financial)</li> </ol> <h2>Clear and simple</h2> <p>DSV won the award for cutting clutter as the annual report is free of unnecessary information and makes good use of notes. </p> <blockquote>The annual report is a very important part of how we communicate with investors and other stakeholders. We want to communicate clearly and simply</blockquote> <p> <div style="text-align: right;"><strong>Michael Ebbe, Group Financial Director, DSV</strong></div> </p> <p>Michael continues: "It is not as easy as it sounds, and takes a solid team-effort to succeed. So we are very pleased when our work is recognised by others".</p> <p>This is the second time our annual report wins an award. Last year, the 2011 annual report was judged the best Danish annual report from the confederation of Danish Industry and the Association of Danish Accountants.</p> Mon, 03 Jun 2013 08:52:00 Z Solid results once again placed DSV among the top 3PL providers based on revenue. <br /> <br /> "It is satisfying that we have maintained our position based on organic growth and sensible acquisitions. We are trying to be the best third party logistics provider in the world, but size matters and our largest customers appreciate that we are among the top 10 in size as well," says Jens Bjørn Andersen, CEO of DSV.<br /> <br /> According to Journal of Commerce, DSV obtained its revenue in a market where the combined growth rate for the companies rated among top 40 was 0.1 percent in 2012. US based companies grew at a larger rate than European based companies primarily due to a 7.6 percent decline in the value of the Euro against the US Dollar. The revenue of DSV grew with 2.75 percent in 2012.<br /> <br /> The companies ranked higher than DSV on the list are: DHL Logistics, Kuehne + Nagel, DB Schenker Logistics, C.H. Robinson Worldwide and CEVA Logistics.<br /> <br /> <br /> Fri, 24 May 2013 11:24:00 Z <p>On 16 May 2013, Jens H. Lund, CFO of DSV rang the bell that opens the NASDAQ stock exchange in New York City, USA for business. </p> <p>The session was shown on the NASDAQ tower in New York’s Times Square and could be viewed via webcast.</p> <p>“DSV is pleased to have been invited by NASDAQ to the opening bell ceremony. Besides the experience itself it was a chance to connect to our investors” says Jens H. Lund, CFO of DSV.</p> <p>Find more shareholder information at our investor site - <a href=""></a></p> <p><br /> </p> Fri, 17 May 2013 12:11:00 Z DSV Daily Pallet is the result of a comprehensive customer dialogue with feedback from more than 1,300 customers in 21 countries. <br><br> <blockquote>The valuable insights received from our customers have enabled us to design this new groupage service according to their everyday challenges and needs. With guiding principles such as predictability, flexibility, and high frequency, DSV Daily Pallet is designed to keep our customers’ business up to speed.</blockquote> <p style="text-align: right;"><em><strong>Jens Bjorn Andersen, CEO of the DSV Group</strong></em> </p> <h2>Daily pick-up and departure</h2> <p>DSV Daily Pallet will operate across the existing pan-European network of DSV Road as well as through the company’s European groupage network connecting 32 European countries on a daily basis to the main hub near Stuttgart, Germany. Launched internally in 2011, the European groupage network has been thoroughly tested over the last 18 months. “This operational model offers our customers a strong and reliable transportation network capable of securing daily pick-up and on-time delivery throughout Europe,” Jens Bjorn Andersen adds. </p> <h2>Value-adding services</h2> <p>The introduction of DSV Daily Pallet on 1 May 2013 is just the beginning. With standard service offerings such as easy online booking, daily pick-up and departure, on-time delivery, full European coverage and many other features, DSV Road can already now announce that DSV Daily Pallet will be offering additional value-adding services in the very near future.</p> <p>For further details, <a href="" target="_blank">please visit DSV Daily Pallet</a>. </p> Wed, 01 May 2013 11:14:00 Z <p>Jens Bjørn Andersen, CEO: “The first part of 2013 has been largely as expected; stagnating or declining freight volumes in the main markets of DSV coupled with intense competition. With market conditions like these, it is important that DSV has a consistent influx of new customers and is able to gain market share. The results achieved for the first three months of 2013 match our expectations on most parameters, and we maintain the outlook for the full year previously announced. The recipe will therefore remain the same: organic growth, cost control and hopefully a few good acquisitions which can be efficiently and effectively integrated into the DSV network.”</p> <p>Find all the numbers from the Interim Financial Report First quarter 2013 <a href="">by visiting our investor site</a>.</p> <h2>Inquiries relating to the Interim Financial Report</h2> <p>Questions may be addressed to:<br /> <br /> Jens Bjørn Andersen, <br /> CEO, tel. +45 43 20 30 40, or <br /> <br /> Jens H. Lund, <br /> CFO, <br /> tel. +45 43 20 30 40.</p> Tue, 30 Apr 2013 14:30:00 Z <p>You will also find a story about our short sea product and how we have specialised in transporting the world’s best wines and spirits. You will find these stories and much more in our corporate magazine. </p> <p>Have a pleasant reading. </p> <p><a href="" target="_blank"><img alt="Moves april 2013" src="" style="text-align: center; float: left;" /></a></p> <div><br /> </div> Tue, 30 Apr 2013 14:15:00 Z <p>Working hard and creating results has earned Jens Bjørn Andersen recognition throughout his career at DSV. He has been a freight forwarder, held several management positions, and has been CEO of the Norwegian and UK organisations before becoming CEO of DSV A/S at the age of 42.</p> <p>Jens Bjørn has made good use of his skills as an inspiring team player and problem solver since taking the helm in 2008. In that period, DSV has weathered the financial crisis to emerge stronger than ever.</p> <p>We would like to congratulate Jens Bjørn Andersen on his anniversary.</p> <div><br /> </div> <p><img alt="" src="" style="float: left;" /></p> Fri, 12 Apr 2013 07:48:00 Z <h2>The chairman speaks of size and strength </h2> <p>Chairman of the board Kurt Larsen was very pleased about the 2012 results, showing both market share and profit growth in a receding European market and tough world economy. </p> <p>He continued to say that we can deliver better quality than ever before because we are bigger and have a strong transport network in place.</p> <p>The network will be strengthened in the coming year like we did last year; by growing organically as well as by acquisition of companies which fit into our organisation. Kurt Larsen emphasised that is not as easy to find suitable targets as it used to be, since many have already been acquired by DSV or other major freight forwarders.  On the positive side, DSV has greater financial strength, so we can look at a wider range of companies than we used to.</p> <h2>The CEO on what makes us unique</h2> <p>Jens Bjørn Andersen was asked if a new company with a similar setup to DSV could become a threat. He answered by giving two reasons why we do not worry too much about new competition: </p> <ul> <li>We are the sixth largest freight forwarder in the world, and have invested heavily in efficient work and IT systems, making us one of the most productive players in the field. <br /> <br /> </li> <li>Our key personnel and leadership have shown great loyalty to the company over a long period of time, leading to continuity and a strong corporate culture based on entrepreneurship, common sense, business acumen and cost-consciousness.</li> </ul> <h2>Board of directors re-elected</h2> <p>After the presentation of the annual report and general questions, voting on the agenda proceeded. All motions passed as presented and the board of directors were re-elected with general applause.</p> <div><br /> </div> Fri, 22 Mar 2013 15:35:00 Z <p>General Motors recognized DSV as one of its best global automotive suppliers on Wednesday, March 13 during its 21st annual Supplier of the Year awards ceremony. The event was held at the Charles H. Wright Museum of African American History in Detroit. </p> <p><em>"Our customers demand reliable, cost-effective transportation, but the biggest and best also want transparency and close cooperation in all aspects of the supply chain. This is what we continue to deliver to General Motors, and they have rewarded our efforts by making us Supplier of the Year. It makes me very proud on behalf of DSV and our employees", says Jens Bjørn Andersen, CEO of DSV. </em></p> <p>DSV was one of only 83 suppliers recognized by General Motors (GM) who have consistently exceeded GM’s expectations by being innovative, delivering quality products and services on time and by creating outstanding value. This is the second time DSV has received the Supplier of the Year award. </p> <p> </p> <p><em>"DSV helped play a critical role in GM’s success in 2012 through their dedication and commitment to consistently exceed our expectations by being innovative, delivering high quality products and services on time and by creating outstanding value,” said Grace Lieblein, GM Vice President, Global Purchasing and Supply Chain. “We are thrilled to recognize DSV, who we consider to be a world-class supplier.” </em></p> <p> </p> <p>The Supplier of the Year award is given to less than 1 percent of GM’s approximately 18,500 suppliers around the world. The winners are recognized for delivering innovative technology, superior quality, timely crisis management and competitive, total-enterprise cost solutions. </p> <p> </p> <h2>World-wide supply chain management </h2> <p>DSV manages supply chains for General Motors from Europe, Africa and the Near East to production locations and spare parts centres in Europe, North America, South America, Asia and Australia. It is a huge operation to handle such complex supply chains and that is why DSV has established centrally located control centres in Bremen, Germany and Chicago, USA. <br /> <br /> The Supplier of the Year winners are chosen by a global team of GM purchasing, engineering, quality, manufacturing and logistics executives. </p> <p> </p> <h2>About General Motors Co. </h2> <p>General Motors Co. (NYSE:GM, TSX: GMM) and its partners produce vehicles in 30 countries, and the company has leadership positions in the world's largest and fastest-growing automotive markets. GM’s brands include Chevrolet and Cadillac, as well as Baojun, Buick, GMC, Holden, Isuzu, Jiefang, Opel, Vauxhall and Wuling. More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety, security and information services, can be found at <a href="" target="_blank"></a>.</p> <p> </p> <div><br /> </div> Wed, 13 Mar 2013 12:57:00 Z <p><img alt="Søren Schmidt" src="" style="float: left;" />Soren Schmidt's background is within transport and freight forwarding and he has been employed at DSV since 1995. Through his career with DSV, Soren has had a number of management positions and in 2008 he became the Chief Operational Officer of DSV Road Holding A/S. Since then he has played an important role in the process of moving the DSV Road activities in the right direction and now takes the full responsibility of DSV Road Holding A/S. </p> <p>Jens Bjorn Andersen, CEO of DSV, has been responsible for DSV Road Holding until now. He will continue as chairman of DSV Road Holding which is equivalent to DSV Air & Sea Holding and DSV Solutions Holding.</p> Fri, 01 Mar 2013 12:07:00 Z <p>“In a transport market which remained weak throughout Q4 2012, we are proud to present good interim results and full year 2012 results that are overall in line with the expectations announced in the beginning of the year. In 2012, we have worked hard to provide good services for our customers while maintaining a high focus on productivity and internal cost management. We do not anticipate any notable improvement in the market in 2013, but DSV has reason to be cautiously optimistic. We are well positioned and expect to achieve growth in the coming years”, states Jens Bjørn Andersen, CEO. </p> <p>Management considers the results for the financial year ended 31 December 2012 to be satisfactory. </p> <p>Find all the numbers from the 2012 annual report <a href="" target="_self">by visiting our investor site</a>.</p> <h2>Outlook for 2013</h2> The 2013 outlook of the DSV Group is as follows:<br /> <ul> <li>Gross profit is expected to be in the range of DKK 10,100 – 10,500 million</li> <li>Operating profit before special items (EBITA) is expected to be in the range of DKK 2,550 – 2,750 million </li> <li>Net financial expenses are expected to approximate DKK 300 million</li> <li>The effective tax rate of the Group is expected to be close to 26%</li> <li>The free cash flow, before any acquisition or divestment of enterprises, is expected to approximate DKK 1,750 million</li> </ul> Wed, 20 Feb 2013 14:05:00 Z <p>DSV has taken major steps in 2012 to improve the CSR performance of the Group. Within business ethics we have focused on several initiatives during the year which have boosted the Group and strengthened the platform for our CSR work across our global organisation. </p> In addition, our work in relation to climate/environment and employees continues at full speed. It is therefore a pleasure to note that we have achieved by far most of the targets established a year ago and that we are ready to set the bar higher and increase our efforts in the coming years. <br /> <h2>Supplier Code of Conduct</h2> <p>In 2012, DSV formulated the Supplier Code of Conduct - a common set of business ethics rules and requirements for the suppliers of the Group. It describes appropriate behaviour for all DSV business partners in the areas of business ethics, human and labour rights and the environment. </p> <h2>Management training and global whistleblower program</h2> <p>More than 200 top managers have received e-learning and been tested in business ethics in 2012. The training explored areas like corruption and facilitation payments as well as human and labour rights. </p> <p>A global whistleblower programme was launched across the DSV Group to handle complaints about unacceptable business practices within the company. No infringements have been reported in 2012. </p> <p><a href="" target="_blank" class="more-drop">Read the 2012 CSR report by clicking here</a></p> <div><br /> </div> Tue, 19 Feb 2013 23:00:00 Z <p>The services portfolio of Seatainers Group include warehousing/logistics solutions and road, air and sea freight services and the acquisition will thus add value to all DSV Divisions. Seatainers Group specialises in project logistics and performs large and complex transport projects, e.g., for the renewable energy industry. </p> <p>Seatainers Group has 180 employees, of which 150 are employed in Denmark. Seatainers Group has offices across the globe in the USA, China, Singapore, Australia and Latvia. The activities of Seatainers Group are expected to generate annual revenue of approx. DKK 1.0 billion, the project activities expecting to account for 60% of revenue. </p> <blockquote>Seatainers Group is a well run Danish company and its activities are a good match for DSV. By merging the project transport activities and competencies of DSV and Seatainers Group we will create a very powerful player in a market with good growth potential in the coming years, says Jens Bjørn Andersen, DSV Group CEO.</blockquote> <p>The agreement is subject to approval by the competition authorities. The parties have agreed not to disclose the transaction price. </p> <p>Questions may be addressed to Flemming Ole Nielsen, Investor Relations Director, on tel. +45 43 20 30 40. </p> Wed, 13 Feb 2013 14:34:00 Z <p>Valmet Automotive and DSV have signed a contract appointing DSV as one of three preferred road transport providers for the Valmet Automotive Group. </p> <p>Valmet Automotive is starting up production of the Mercedes-Benz A-Class in the city of Uusikaupunki, Finland. More than 100,000 A-Class vehicles are planned to be manufactured by Valmet Automotive from 2013 to 2016, and DSV will provide inbound logistics solutions for the production line. The services include transportation of parts and components by train, ferry and truck from Continental Europe to Finland. </p> <blockquote>We wanted to implement innovative and efficient solutions. Therefore, we have engaged partners who were willing to invest into collaboration with Valmet Automotive and who were able to offer the optimal match of innovativeness, commitment, size, geographical coverage, area specific knowledge, process orientation and flexibility, says Mr. Kalle Nuutila, Manager, Transportation and Packages at Valmet Automotive.</blockquote> <p>“In the process with Valmet Automotive we have focused on creating something new with regard to routing, transportation modes, transit times, environmental aspects and processes. The partnership with Valmet Automotive Group is very important for DSV and is an acknowledgement of DSV’s capabilities within the automotive sector”, says Mr. Hannu Lakso, Director Central Europe Division, DSV Road Finland. </p> <p>Questions may be addressed to Flemming Ole Nielsen, Investor Relations Director, on tel. +45 43 20 30 40.</p> Fri, 08 Feb 2013 12:59:00 Z The new website features responsive design, making it easy to read on all devices. The layout is lighter, simpler and more pleasant to the eye, mirroring our award-winning annual report. <h2>Delivering what you need</h2> <p>As we gradually integrate our around-the-clock online booking, shipment tracking and other relevant services into our web platform, it will become the place you go for all your transportation needs – saving you time and giving you access to relevant transport and logistics information.</p> <p>In the coming years, our digital plan will bring even more improvements to the way you do business with DSV. It will be implemented in small steps, but the vision is clear: increasing your online possibilities with DSV and meeting the demands of a modern market.</p> <h2>Country websites focus on day-to-day business</h2> <p>The new global website is only the beginning. Soon we will begin a gradual implementation of the new look and the new functionalities to all our country websites. </p> <p>The country websites will be even more focussed on improving your day-to-day business with better tools and relevant commercial information.</p> <p>Take a tour of our site and learn more about how DSV can help you. </p> Fri, 01 Feb 2013 15:07:00 Z <p>DSV will handle transport and logistics for Nilfisk-Advance in USA, China, Australia, Italy, Hungary and Denmark. </p> <p>One of the reasons Nilfisk-Advance chose DSV is the very professional way that the entire DSV organisation has handled the tender process, from central tender management to local country organisations. </p> <blockquote>We were satisfied with the tender process as well as the offer, of course. Now that we are well into the implementation process we have been impressed by the flexibility and ambition of DSV, says Christian Sander, Director of Global Transport, Nilfisk-Advance. </blockquote> <p> </p> <h2>Getting the details right</h2> <p>The implementation phase of the contract will be handled by our Design & Implementation team. The team works to ensure that the agreed processes and timelines are followed and no disruptions occur.</p> <p> </p> <blockquote>Nilfisk-Advance has been focussed on getting all the details right from the start and setting the bar high for our cooperation. This is very important during implementation, and I am sure it will pay dividends over the next years, says Line Pauli, Global Accounts Manager, DSV.</blockquote> <h2>Mirrored organisation supports cooperation</h2> <p>The organisations working together are mirrored in Nilfisk-Advance and DSV to ensure the best possible communication process. Both are headed by a Global Account Sponsor.</p> <p> </p> <blockquote>We have a command and communication structure that both parties use and know. That way, we can deliver what Nilfisk-Advance asks of us quickly and efficiently, says Peter Larsen, Global Account Sponsor for DSV.</blockquote> <p>Nilfisk-Advance is one of the world's leading manufacturers of professional cleaning equipment with headquarters in Denmark. </p> Wed, 23 Jan 2013 16:37:00 Z <p>DSV was nominated by a panel of experts as "Best European 3PL for Pharmaceutical, Healthcare & Life Sciences Supply Chains" and then chosen as the best by companies and shippers from all over Europe. Being chosen by peers and customers is always a great honour, but there is even more reason to be proud:</p> <p>"We have only been doing this for a few years, so it is fantastic that people in the industry already recognize and award our work. It is an exciting field, where we already work with warehousing, logistics planning and even consulting. Now we have beaten both our normal competitors and traditional consulting firms on their home turf," says Brian Winther Almind, Executive Vice President, Solutions, DSV.</p> <h2>If you can handle healthcare, you can handle anything</h2> <p>The event was hosted by Eye-for-transport, a company well known for their seminars and summits, data analysis and information sharing in various industries. It took place in Antwerp, Belgium.</p> <p>"This is about very clean and organized warehouse environments where the quality standards and service levels in place are the highest in the contract logistics industry. At the end we’re dealing with human lives here. When you can do healthcare, you can also pick up, and be great, in other industries as a third party logistics supplier," says Meinderdjan Botman, Vice President, Global Business Development, DSV.</p> <h2>To learn more about our healthcare logistics, <br /> please contact:</h2> <p><strong><br /> </strong></p> <p><strong>Meinderdjan Botman</strong><br /> Vice President, Global Business Development,<br /> Phone: +31 16 8413 000.</p> <p><a href="" class="more-drop" target="_blank">Download as PDF</a></p> Mon, 22 Oct 2012 22:00:00 Z <p>Swift Freight, headquartered in Dubai, is a strong regional freight forwarder with 36 offices spread across 15 countries in Africa, the Middle East and Asia. Swift Freight specialises in transport solutions across these regions and has been in existence since 1989.</p> <p>In Africa, Swift Freight has offices in Mozambique, Zambia, D.R. Congo, Tanzania, Rwanda, Burundi, Uganda, Kenya, Ethiopia, Nigeria, Ghana and Togo. Outside Africa, Swift Freight has offices in United Arab Emirates, India and China.</p> <p>In the last 12 months the 400 employees of Swift Freight generated revenue of approximately USD 70 million.</p> <p>The purchase agreement includes full ownership of the companies in UAE, China and India and initially a 33% share of ownership of the companies in Africa. DSV is expected to assume full ownership of the African entities over an agreed period of time.</p> <p>By the acquisition DSV establishes a strong network in Africa with a total presence in 15 countries across the continent after the transaction. In the 12 African countries where Swift Freight is represented the operational name will be 'DSV Swift'. Mr. Warren Erfmann, CEO of Swift Freight, will continue as regional CEO of all DSV Swift activities in Africa.</p> <p>DSV now has own offices in 75 countries across six continents.</p> <p>"The agreement with Swift Freight is an important step in DSV's efforts to increase our presence in emerging markets and we see great prospects for future growth in Africa and the Middle East. Swift Freight is a first class company and we are looking forward to welcoming Mr. Warren Erfmann and the Swift Freight team as members of the DSV family”, says Jens Bjorn Andersen, DSV Group CEO.</p> <p>"DSV's global network and Swift Freight's reach and expertise in Africa are a perfect match that creates a strong platform for future growth", says Warren Erfmann, CEO of Swift Freight.</p> <p>The parties have agreed not to disclose the purchase price.</p> <h2>Questions may be addressed to:</h2> <p>Flemming Nielsen, Investor Relations Manager, on telephone +45 43 20 30 40. </p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Sun, 30 Sep 2012 22:00:00 Z <p>AWT Čechofracht a.s. has a strong market position in the Czech Republic offering several forwarding and logistics services. The agreement includes the road, air and sea freight activities and contract logistics of AWT Čechofracht and will as such strengthen the market position of all three DSV divisions in the Czech Republic.</p> <p>In the last 12 months, the activities acquired from AWT Čechofracht a.s. has generated revenue of approximately EUR 30 million.</p> <p>"AWT Čechofracht a.s. is an important player with strong traditions in the Czech market. The activities acquired match the current DSV activities in the Czech Republic well and will furthermore create a complete local distribution network" says Group CEO Jens Bjorn Andersen.</p> <p>The transaction will have effect from 27 September 2012. The parties have agreed not to disclose the purchase price.</p> <h2>Questions may be addressed to:</h2> <p>Flemming Ole Nielsen, Investor Relations Manager, on telephone +45 43 20 30 40.</p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Thu, 27 Sep 2012 22:00:00 Z <p>Wasa Logistics specialises in project transports and is one of the market leaders in Finland within this segment. The acquisition will considerably strengthen DSVs project activities in Finland. Last year Wasa Logistics realised revenue of approximately 15 million EUR. Growth is expected in 2011.</p> <p>The parties have agreed not to publish the acquisition price.</p> <h2>Any questions may be addressed to:</h2> <p>Jørgen Møller, President of DSV Air & Sea Holding A/S, on tel. +1 732 850 8000. </p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Sun, 29 May 2011 22:00:00 Z <p>DSV was one of the selected suppliers and service providers to whom General Motors awarded a prize at a celebration in the GM Renaissance Center in Detroit.</p> <h2>Reliable engine for production</h2> <p>DSV Air & Sea transports parts for General Motors from Europe, Africa, and the Near East to the production locations and spare parts centers in Europe (Germany, Austria, UK and Hungary) as well as locations in North America, Asia, and Australia.</p> <h2>Integrated supplier management</h2> <p>The services for GM cover the whole chain of order management, supplier management, and of course the physical delivery process from Europe to overseas. In order to be able to depict all of the sub-processes as transparently as possible, DSV has developed a customized software solution for GM.</p> <h2>Control tower in Bremen</h2> <p>The delivery chain is managed from DSV Air & Sea’s GM Control Tower in Bremen, Germany. The extensive automotive transport demand has brought DSV Air & Sea to align its processes to bring its services to a next level. “With the support from our sister division DSV Road we delivered first class services from one source all across Europe,” explains Tobias Schmidt, Managing Director DSV Air & Sea GmbH. “With our automated processes and interfaces across all parties we have managed to perform a fully integrated and sustainable event management along the very sensitive GM supply chain around the globe”.</p> <h2>An important recognition</h2> <p>“It’s a great honor and distinction to receive this award. We are delighted about the value they place on our work,” says Jens Bjorn Andersen, CEO DSV A/S, Brondby (Denmark), and adds: “The prize is the reward for supporting one of the world’s largest companies with high-quality and competitive logistic services”.</p> <h2>Press information DSV</h2> <p>Banemarksvej 58 <br /> 2605 Brøndby <br /> Denmark <br /> +45 43 20 30 40 <br /> <a href="mailto:"></a> <br /> <a href=""></a>  </p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Wed, 06 Apr 2011 22:00:00 Z <p>Today the subsidiary has concluded an agreement on the acquisition of the business activities of Transmedit Forwarding (Proprietary) Ltd., which currently is agent for DSV in South Africa. The transaction is subject to certain conditions, which are expected to be fulfilled before 1 December 2010.</p> <p>The parties have agreed not to disclose the acquisition price.</p> <p>As a consequence of this transaction, DSV will have its own presence in South Africa with about 30 employees and offices in Johannesburg and Cape Town, which will strengthen the global network of DSV.</p> <h2>Any questions may be addressed to:</h2> <p>Jørgen Møller, President of DSV Air & Sea Holding A/S, on tel. +1 732 850 8000 or to Peter Larsen, Vice President, on tel. +45 43 20 30 40. </p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Thu, 07 Oct 2010 22:00:00 Z Mölnlycke Health Care, a world leading manufacturer of single-use surgical and wound care products and services to the professional health care sector, has signed a more than three year agreement with logistics service provider DSV. Services in the agreement include final distribution into 14 countries combined with a tailor-made linehaul set-up. In addition to the operational activities, DSV will support Mölnlycke in the development and roll-out of their logistic strategic plan. The contract represents a business worth more than Euro 50 mln. <p>“In DSV, we found the company that is best aligned with our strategic direction which was clearly demonstrated during the commercial phase”, says Lars Syberg, Global Logistics Director of Molnlycke Health Care. “Their solution is very much in line with our strategic ambition.”</p> <p>The Mölnlycke strategy focuses both on costs for the volume market and enhanced service offerings for the high-end market that Mölnlycke serves. DSV is a provider that can offer consistent services across various markets and is willing to develop these services further.</p> <p>“We are delighted to provide this model of co-operation with Mölnlycke”, says Rene Falch Olesen, Chief Commercial Officer at DSV. “Our organization has grown rapidly over the last few years and with our Global Accounts approach we are combining the strength of DSV operations with the integrated management of customers across various regions.”</p> <p>DSV Global Accounts provide a single point of contact for customers and facilitate the set up of a customised customer accounts organisation. Based on the customers’ strategy and operational requirements, an optimum solution is created based on DSV operations. This will provide more standardisation across operations and improved transparency. As DSV Road is present in all European countries, it provides the ability to change logistics set up without having to change the carrier base.</p> <p>DSV will also work with Mölnlycke to re-engineer the company’s existing logistics structure. The transport engineering skills will be combined with a practical approach towards operational feasibility of new concepts.</p> <h2>Further information:</h2> <p>Lars Syberg, Global Logistics Director, phone +32 19 32 92 11 <br /> Anders Klinton, Vice President Supply Chain Management, phone: +46 (0)31 722 3042 <br /> Wilbert Tholhuijsen, Director Global Accounts +31 (0) 77 389 22 22</p> <h2>About Mölnlycke Health Care</h2> <p>Mölnlycke Health Care is a world leading manufacturer of single-use surgical and wound care products and services to the professional health care sector.</p> <p>The Surgical Division offers safe and efficient surgical solutions through a number of services and a wide range of high quality single-use surgical products. Our unique offer is built around procedure specific products, training and support as well as lean supply and logistics. Together, these elements minimise the risk of postoperative wound infections and create cumulative time, effort, and cost efficiencies. The brand names are BARRIER®, Biogel®, HiBi®, and ProcedurePak®.</p> <p>The Wound Care division offers a wide range of wound care solutions, including products with Safetac® technology and the AvanceTM Negative Pressure Wound Therapy System, providing gentle and effective wound healing to patients and caregivers. Safetac® is available exclusively on Mepitel®, Mepiform®, Mepitac®, and Mepilex®. The Wound Care assortment also has supplementary portfolios in compression, dermatology, and orthopaedics and includes market leading brands such as Mepore and Tubifast, as well as a product for hard-to-heal wounds, Xelma®, an extracellular matrix protein.</p> <p>Mölnlycke Health Care started operations as an independent company in 1998 and was acquired by Investor in January 2007. The company has about 6700 employees and manufacturing plants in Belgium, the Czech Republic, Finland, France, Malaysia, Thailand, Poland, the UK, and the US. </p> <p>The Mölnlycke Health Care name and logo are registered trademarks of Mölnlycke Health Care AB.</p> <h2>About DSV</h2> <p><strong>Global Transport and Logistics</strong><br /> DSV is a global supplier of transport and logistics services.</p> <p>DSV has offices in more than 60 countries all over the world. Together with our partners and agents, we offer services in more than 110 countries, making DSV a truly global player. By our professional and advantageous overall solutions, the 21,200 DSV employees recorded a worldwide annual revenue of 4.8 billion euro for 2009. <a href=""></a> </p> <h2>Press information Mölnlycke Health Care</h2> <p>Box 130 80 <br /> SE-402 52 Göteborg, Sweden <br /> Phone +46 (0)31 722 3000 <br /> Fax +46 (0)31 722 3200 <br /> <a href="" target="_blank"></a> </p> <h2>Press Information DSV</h2> <p>Banemarksvej 58 <br /> 2605 Brøndby <br /> Denmark <br /> +45 (43) 20 30 40 <br /> <a href=""></a>  </p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Wed, 21 Jul 2010 22:00:00 Z <p>Today, DSV Road AB in Sweden (a company of the DSV Group) signed an agreement with Norfolkline AB on the acquisition of its trailer traffic between Norway and Sweden and continental Europe.</p> <p>"This acquisition follows the strategy of DSV Road AB to strengthen DSV's market position in the segment of international trailer traffic," says Henrik Holm, Managing Director of DSV Road AB.</p> <p>In connection with the transaction, DSV Road AB will take over the offices of Norfolkline AB in Helsingborg, including two employees, and the offices and five employees in Lübeck in Germany.</p> <p>The expected annual revenue of the activity acquired is approx. SEK 100 million.</p> <p>The take-over date is set for 1 July 2009.</p> <h2>Any questions may be addressed to:</h2> <p>Henrik Holm, Managing Director of DSV Road AB, tel. +46 733 458 540. </p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Wed, 24 Jun 2009 22:00:00 Z <p>In cooperation with the LOS INKAS group of companies, which is headquartered in Santiago - Chile, DSV Air & Sea has paved the way for its expansion into the Central and South American markets.</p> <p>Both partners have decided to enter into a Joint Venture to become a major player in this area, defined as LATAM. The initial milestone is to own and operate offices in all the important LATAM countries within a 2 year time frame. The Joint Venture will be branded under the name DSV-GL and will start operation on April 1st, 2009 in Argentina, Chile and Perú.</p> <p>The Joint Venture will offer integrated forwarding and logistics services to its Customers in the region, with special emphasis on air freight, ocean freight and project forwarding.</p> <p>The Joint Venture will benefit from the local knowledge and expertise of LOS INKAS, combined with the global network coverage of DSV Air & Sea which operates in 55 countries world wide.</p> <p>In Chile, where both partners operate own offices as GOLDENLOGISTICS and ABX Logistics respectively, the organizations will be merged as of April 1st.. In Perú the Joint Venture will be based on the existing GOLDENLOGISTICS set-up and in Argentina, where ABX Logistics for years have had their own operation, the Joint Venture will start through a new company.</p> <p>Plans already exist for the opening of DSV-GL in other countries within LATAM, in particular for Venezuela where ABX Logistics has been present for many years is scheduled to be next in line.</p> <p>"Combining the overseas network of DSV with the in-depth know-how of our Partner in LATAM significantly strengthens our position and capabilities in that Region“ , said Jorgen Moller, CEO of DSV Air & Sea.</p> <p>"This Joint Venture with the prestigious DSV offers our LATAM Customers global opportunities and is an ideal strategic fit to the LOS INKAS group of companies”, confirmed Peter Buerger, CEO of LOS INKAS.</p> <p>Christian Ryser, Regional CEO for DSV-GL LATAM added: "The Joint Venture will leverage the strengths of both organizations and provides a compelling platform from which to deliver world-class logistics solutions and a tremendous opportunity to better serve our Customer base in the Region.“</p> <p>Jorgen Moller  <br /> President  <br /> DSV Air & Sea Holding A/S </p> <p>Peter Buerger<br /> President<br /> Inversiones Los Inkas S.A. </p> <p><a href="" class="read-more-drop" target="_blank">Download as PDF</a></p> Sun, 29 Mar 2009 22:00:00 Z <p>DSV Air & Sea Holding